Go from Gorgias to Crisp
The job: Help desk (Help desk: email, chat and social in one inbox, Chat widget, Macros, Shopify order data in the inbox). Pick where you are today and where you want to land; the move below follows your pick.
Every way to do this job · pick one
Switch app
The money
$60/mo today , then $45/mo
Gorgias Basic
Modeled from public list prices, with your time at $50 an hour. Show the math
Does it do the job? 4 of 4 covered
- Covered: Help desk: email, chat and social in one inbox
- Covered: Chat widget
- Covered: Macros
- Covered: Shopify order data in the inbox
The work
- Setup
- About 1 h
- Upkeep
- None
- Watch out
- Check first: You only rely on: Help desk: email, chat and social in one inbox, Chat widget, Macros, Shopify order data in the inbox
Make the move in four steps
Export from Gorgias
Invoices. Format: PDF
Export stepsSet up Crisp
Crisp Mini is a flat $45 a month for 4 agents with unlimited conversations, a Shopify sync and an AI agent; no help center below Essentials.
DetailsSwitch links and integrations
Point links, embeds and integrations at Crisp, then send a test through every one.
Cancel Gorgias
Turn off renewal before your renewal date, once the new setup works. Access runs until: The next renewal date, shown in the Active until banner.
How to cancel Gorgias
The whole recipe: 3 ways out, best first
What you use
- Help desk: email, chat and social in one inbox
- Chat widget
- Macros
- Shopify order data in the inbox
Not covered
- Help center
- Rules and Flows
- AI Agent ($0.90-$1.00 per automated interaction)
- Support performance analytics
Check before switching
- You only rely on: Help desk: email, chat and social in one inbox, Chat widget, Macros, Shopify order data in the inbox
- Export your data from Gorgias before canceling
Agents: get_recipe("replace-gorgias") on the Stackcut MCP server.
3 ways out, best first
How we got this
| You pay now: Gorgias Basic | flat price | $60/mo |
|---|---|---|
| New cost: tawk.to (free tier) | free plan | $0/mo |
| Difference each month | $60 − $0 | +$60/mo |
| Over 12 months | +$60 × 12 | +$720 |
| Setup, once | 1 h × $50/h | −$50 |
| Year one | +$720 − $50 | +$670 |
- Not counting your time (1 h in year one): saves $720 in year one.
Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team
How we got this
| You pay now: Gorgias Basic | flat price | $60/mo |
|---|---|---|
| New cost: Chatwoot | $19/user/mo × 1 user | $19/mo |
| Difference each month | $60 − $19 | +$41/mo |
| Over 12 months | +$41 × 12 | +$492 |
| Setup, once | 1 h × $50/h | −$50 |
| Year one | +$492 − $50 | +$442 |
- Not counting your time (1 h in year one): saves $492 in year one.
Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team
How we got this
| You pay now: Gorgias Basic | flat price | $60/mo |
|---|---|---|
| New cost: Crisp | Mini plan | $45/mo |
| Difference each month | $60 − $45 | +$15/mo |
| Over 12 months | +$15 × 12 | +$180 |
| Setup, once | 1 h × $50/h | −$50 |
| Year one | +$180 − $50 | +$130 |
- Not counting your time (1 h in year one): saves $180 in year one.
Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team
More Support recipes
- Intercom, Zendesk, Help Scout, Front: Small-team support inbox $3,060
- Crisp: Website live chat $490
- Freshdesk: Help desk $226
All 139 recipes · Savings leaderboard · Every vendor, with prices and cancel steps