Personal subscriptions · Health and fitness apps

How to cancel Peloton App

Cancel at onepeloton.com/mymembership (Peloton Account Settings) or call 1-866-679-9129; App memberships bought through Apple or Google Play cancel there (turn off Apple auto-renew 24+ hours before renewal). Access runs to the end of the paid period, with no prorated refund; annual plans aren't refundable.

The short answer

  • Where: Go to your Peloton Account Settings at onepeloton.com/mymembership and log in with your Peloton credentials (onepeloton.com).
  • When it ends: You can use the membership until the end of the current period; it won't renew after that.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

What you lose

  • Peloton App classes and features once the paid period ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Peloton App

Online, self-serve Peloton App One or App+ memberships bought from Peloton on the web (billed by Peloton). Who can cancel: The Peloton account holder, signed in with their Peloton credentials.

  1. Go to your Peloton Account Settings at onepeloton.com/mymembership and log in with your Peloton credentialsYou should see: My Memberships
  2. Cancel (terminate) your membership there, or call Peloton Member Support at 1-866-679-9129
Access ends
You can use the membership until the end of the current period; it won't renew after that
Refunds
No prorated refund for the current period; annual subscriptions and other paid discount offers are non-refundable (certain Canadian and New York residents have extra cancellation and refund rights)
Fees
If your offer has a Committed Membership Period, you still owe the fees for the rest of that period after cancelling
Open the page

Billed by Apple (App Store)

In the billing platform's settings Peloton App One or App+ memberships bought in the Peloton iPhone or iPad app (charged to your Apple account). Who can cancel: The Apple Account that bought the membership. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then PelotonYou should see: Cancel Subscription
  3. Tap Cancel Subscription (you may need to scroll down)
Confirm it worked
In Subscriptions there is no Cancel button, or an expiration message in red text
Access ends
No mid-period cancellation: the membership runs to the end of the current period and you are not charged for the next one
Notice
Turn off auto-renew at least 24 hours before the end of the current period
Refunds
Peloton gives no prorated refund for the current period; annual subscriptions are non-refundable (certain Canadian and New York residents have extra cancellation and refund rights)

Billed by Google Play

In the billing platform's settings Peloton App memberships bought in the Peloton Android app (billed by Google Play). Who can cancel: The Google Account that bought the membership. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google Play, signed in to the Google Account that paysYou should see: Peloton
  2. Next to Peloton, click Manage, then Cancel subscriptionYou should see: a confirmation pop-up asking for a reason
  3. Select a reason, then click Continue
Access ends
You can keep using the membership for the time you have already paid
Refunds
Peloton gives no prorated refund for the current period; annual subscriptions are non-refundable (certain Canadian and New York residents have extra cancellation and refund rights)
Open the page

Questions people ask

Can I get a refund if I cancel Peloton App?

Billed by Peloton App: No prorated refund for the current period; annual subscriptions and other paid discount offers are non-refundable (certain Canadian and New York residents have extra cancellation and refund rights). Billed by Apple (App Store): Peloton gives no prorated refund for the current period; annual subscriptions are non-refundable (certain Canadian and New York residents have extra cancellation and refund rights).

Source: onepeloton.com apps.apple.com

If I cancel Peloton App, when does my access end?

Billed by Peloton App: You can use the membership until the end of the current period; it won't renew after that. Billed by Apple (App Store): No mid-period cancellation: the membership runs to the end of the current period and you are not charged for the next one. Billed by Google Play: You can keep using the membership for the time you have already paid.

Source: onepeloton.com onepeloton.com apps.apple.com support.google.com

How do I cancel Peloton App if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then Peloton. Tap Cancel Subscription (you may need to scroll down). Billed by Google Play: Go to your subscriptions in Google Play, signed in to the Google Account that pays. Next to Peloton, click Manage, then Cancel subscription. Select a reason, then click Continue.

Source: support.apple.com support.google.com onepeloton.com

Is there a fee to cancel Peloton App?

Billed by Peloton App: If your offer has a Committed Membership Period, you still owe the fees for the rest of that period after cancelling.

Source: onepeloton.com

How long before renewal do I need to cancel Peloton App?

Billed by Apple (App Store): Turn off auto-renew at least 24 hours before the end of the current period.

Source: apps.apple.com onepeloton.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Switch from App+ ($28.99 a month) to the cheaper App One tier ($15.99 a month) (App Store prices). Bought on the web? Log in at onepeloton.com/mymembership and select Manage; the change applies at the end of the billing cycle, with no refund apps.apple.com onepeloton.com
  • Pay yearly Annual plans cost $159 (App One) or $289 (App+) a year against $15.99 or $28.99 a month (App Store prices); annual plans are non-refundable onepeloton.com apps.apple.com
  • Discount program Eligible students, medical professionals and others may pay less for a Peloton App Membership onepeloton.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: Google Play asks for a cancellation reason in a pop-up before the final Continue
  • A free trial converts to a paid membership unless cancelled before it ends
  • Offers with a committed period longer than one month leave you owing the rest of that period after cancelling
  • Uninstalling the Peloton app does not cancel a Google Play subscription

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/peloton.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

  1. Peloton Membership Terms A Peloton App Membership can be purchased from Peloton or via a third-party app provider where Peloton makes the Peloton App available (e.g., Apple App Store or Google Play Store). (the billing channels)
  2. Peloton Membership Terms you may use your Peloton Membership until the end of the then-current period, and your Peloton Membership will not be renewed after that period expires (when access ends)
  3. Peloton Membership Terms you will not be eligible for a prorated refund of any portion of the Peloton Membership fee paid for the then-current Peloton Membership period (no prorated refund)
  4. Peloton Membership Terms You will remain responsible for any outstanding fees for the remainder of the Committed Membership Period following any cancellation. (committed-period tip)
  5. Peloton Membership Terms Unless specified in writing, all discount offers that require payment are non-refundable (including but not limited to annual Peloton subscriptions). (annual plans are non-refundable)
  6. Peloton Membership Terms if you do not cancel before your trial period ends, your account will be converted to a paid Peloton Membership and charged per these Membership Terms. (the trial tip)
  7. Peloton: Fitness & Workouts on the App Store (description by Peloton) unless auto-renew is turned off at least 24-hours before the end of the current period (Apple notice)
  8. Peloton: Fitness & Workouts on the App Store (description by Peloton) Auto-renewal may be turned off in your Account Setting in iTunes after purchase. (the Apple route)
  9. Peloton: Fitness & Workouts on the App Store (description by Peloton) No cancellation of the current subscription is allowed during an active subscription period. A user that cancels during a subscription month will not be charged for the following month. (when an Apple cancellation takes effect)
  10. Peloton: Fitness & Workouts on the App Store Peloton App One Monthly $15.99 Peloton App One Monthly $15.99 Peloton App+ Monthly $28.99 (monthly prices)
  11. Peloton: Fitness & Workouts on the App Store Peloton App+ Annual $289.00 Peloton App+ Annual $289.00 Peloton App One Annual $159.00 (annual prices)
  12. Peloton App Eligible students, medical professionals, and more may save on Peloton App Membership. (discount programs)
  13. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  14. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  15. Cancel, pause, or change a subscription on Google Play Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue. (the Google Play steps)
  16. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when access ends on Google Play)
  17. Cancel, pause, or change a subscription on Google Play Important: When you uninstall an app, your subscription won't cancel. (the uninstall tip)
  18. Peloton Membership Terms To change or terminate your Peloton Membership, go to your Peloton Account Settings at https://www.onepeloton.com/mymembership or contact Peloton Member Support at 1-866-679-9129. (where to cancel a membership billed by Peloton (web or phone))
  19. Peloton Membership Terms subject to specific cancellation and refund rights listed below for certain Canadian and New York residents (the Canadian and New York exception to the no-prorated-refund rule)
  20. Peloton App Membership Login using your Peloton credentials at onepeloton.com/mymembership (signing in at onepeloton.com/mymembership to manage a web membership)
  21. Peloton App Membership From the "My Memberships" page, select the "Manage" button next to your current membership. (the My Memberships page and the Manage button (downgrade))
  22. Peloton App Membership If you choose to downgrade, you will not receive a refund. (no refund on a downgrade)
  23. Peloton App Membership Once you have completed these steps, your Peloton App Membership will be updated at the end of your current billing cycle. (a downgrade takes effect at the end of the billing cycle)

Not confirmed yet

  • Peloton Support (support.onepeloton.com) couldn't be read, so the exact buttons for cancelling at onepeloton.com/mymembership and how a web cancellation is confirmed aren't confirmed; the direct route rests on the Membership Terms
  • Prices on onepeloton.com couldn't be read, so the prices given are Apple App Store in-app prices
  • All-Access memberships for Peloton equipment, Strength+ and pausing a membership were not researched
  • What Peloton keeps after cancelling, and data export, were not researched

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).