Personal subscriptions · Health and fitness apps

How to cancel Noom

Cancel in the Noom Subscription Portal (Cancel Subscription) or in the app under profile picture, Settings, Manage Subscription; App Store or Google Play subscriptions cancel there. Access lasts to the end of the billing cycle. Noom Weight's first charge may be refunded within 14 days; renewals aren't.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Noom's cancel page

The short answer

  • Where: Sign in to the Subscription Portal with your Noom login (account.noom.com).
  • When it ends: The subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Want to keep it for less? Pay yearly and more. Options

Before you cancel

What you lose

  • Full Noom program features when the billing cycle ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Noom

Online, self-serve Noom subscriptions and trials billed by Noom (Noom Weight, Noom Med). Who can cancel: The Noom account holder, signed in with the email tied to the account.

  1. Sign in to the Subscription Portal with your Noom loginYou should see: Cancel Subscription
  2. On the main page, click Cancel Subscription
  3. Follow the on-screen steps to finish
Access ends
The subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle
Notice
Cancel before the next billing cycle; renewal charges are not refundable
Refunds
Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable. Noom Med: none once a prescription is written. Telehealth for Branded Meds: within 7 days of the first charge unless a clinical visit has occurred. Ask Support by chat
Open the page
Source: noom.com noom.com

In the Noom app

Online, self-serve Noom subscriptions billed by Noom, cancelled from the Noom app. Who can cancel: The Noom account holder, signed in to the app.

  1. Open the Noom app and tap your profile picture at the top leftYou should see: Settings
  2. Tap Settings, then Manage Subscription
  3. Follow the prompts to cancel
Access ends
The subscription stays active until the end of the current billing cycle
Notice
Cancel before the next billing cycle; renewal charges are not refundable
Refunds
Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable
Source: noom.com noom.com

Billed by Apple (App Store)

In the billing platform's settings Noom subscriptions started through iOS (billed by Apple). Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then NoomYou should see: Cancel Subscription
  3. Tap Cancel Subscription (you may need to scroll down)
Confirm it worked
In Subscriptions there is no Cancel button, or an expiration message in red text
Access ends
Noom says the subscription stays active until the end of the current billing cycle
Open the page
Source: noom.com support.apple.com

Billed by Google Play

In the billing platform's settings Noom subscriptions started through Android (billed by Google Play). Who can cancel: The Google Account that bought the subscription. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google Play, signed in to the Google Account that paysYou should see: Noom
  2. Next to Noom, click Manage, then Cancel subscriptionYou should see: a confirmation pop-up asking for a reason
  3. Select a reason, then click Continue
Access ends
You can keep using the subscription for the time you have already paid
Open the page
Source: noom.com support.google.com

Questions people ask

Can I get a refund if I cancel Noom?

Billed by Noom: Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable. Noom Med: none once a prescription is written. Telehealth for Branded Meds: within 7 days of the first charge unless a clinical visit has occurred. Ask Support by chat. In the Noom app: Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable.

Source: noom.com

If I cancel Noom, when does my access end?

Billed by Noom: The subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle. In the Noom app: The subscription stays active until the end of the current billing cycle. Billed by Apple (App Store): Noom says the subscription stays active until the end of the current billing cycle.

Source: noom.com noom.com

How do I cancel Noom if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then Noom. Tap Cancel Subscription (you may need to scroll down). Billed by Google Play: Go to your subscriptions in Google Play, signed in to the Google Account that pays. Next to Noom, click Manage, then Cancel subscription. Select a reason, then click Continue.

Source: support.apple.com support.google.com noom.com

How long before renewal do I need to cancel Noom?

Billed by Noom: Cancel before the next billing cycle; renewal charges are not refundable.

Source: noom.com noom.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pay yearly Longer Noom Weight plans cost less per month: 1 month is $70, 12 months is $209 (list prices before taxes or discounts); change plan length in the Subscription Portal under Change My Plan noom.com noom.com
  • Cheaper plan Noom Med members can switch to Noom Weight instead of cancelling, in the Subscription Portal or through Support noom.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Uninstalling the Noom app does not cancel the subscription
  • Refunds are requested separately, through the chat bubble or contact form, not by cancelling
  • Renewal charges are not refundable, so cancel before the renewal date
  • If you subscribed through iOS or Android, cancel in the App Store or Google Play, not in the Noom portal

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/noom.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How to Cancel Your Noom Subscription or Trial You can cancel either right in the app, on the web via the Subscription Portal, or through your device's app store. (the ways to cancel)
  2. How to Cancel Your Noom Subscription or Trial Sign into the Subscription Portal using your Noom login. On the main page, click Cancel Subscription and follow the on-screen steps. (the web steps)
  3. How to Cancel Your Noom Subscription or Trial Open the app and tap your profile picture (top-left). Tap Settings, then Manage Subscription. Follow the prompts to cancel. (the in-app steps)
  4. How to Cancel Your Noom Subscription or Trial If you subscribed through iOS or Android, cancel directly through the App Store or Google Play Store. (the Apple and Google Play routes)
  5. How to Cancel Your Noom Subscription or Trial Your subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle. (when access ends)
  6. How to Cancel Your Noom Subscription or Trial Uninstalling the app will not cancel your subscription (the uninstall tip)
  7. Noom Refund Policy Noom Weight: Refunds may be available if requested within 14 days of your first charge. Renewal charges aren't refundable. (Noom Weight refunds)
  8. Noom Refund Policy Noom Med: Refunds may be available unless a prescription has already been written. (Noom Med refunds)
  9. Noom Refund Policy Telehealth for Branded Meds: Refunds may be available if requested within 7 days of your first charge, unless a clinical visit has occurred. (Telehealth for Branded Meds refunds)
  10. Noom Refund Policy Click the orange chat bubble in the bottom-right corner of this page to connect with our Support team. (how to ask for a refund)
  11. Noom Refund Policy If you'd like to move from Noom Med to Noom Weight, you can make the change in your Subscription Portal or by contacting Support. (switching from Noom Med to Noom Weight, in the Subscription Portal or through Support)
  12. Noom Refund Policy Cancel your subscription before your next billing cycle to avoid future charges. (notice before renewal)
  13. Change Your Noom Weight Plan Length Go to the Subscription Portal and log in. Choose Change My Plan. Select the plan length that works best for you. (how to change plan length)
  14. Noom Weight Plan Pricing and What to Expect 1 month (Monthly Plan) $70 USD (monthly price)
  15. Noom Weight Plan Pricing and What to Expect 12 months (Annual Plan) $209 USD (annual price)
  16. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  17. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  18. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (the Google Play steps)
  19. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when access ends on Google Play)

Not confirmed yet

  • How to confirm a cancellation (email or portal status) is not stated on the cancel article
  • Whether the portal or app flow shows offers or asks why before confirming is not documented
  • What Noom keeps after cancelling, and any data export, were not researched
  • Noom Med medication orders and Noom Shop add-ons have separate policies that were not researched

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).