{
 "id": "noom",
 "name": "Noom",
 "category": "health_fitness",
 "website": "https://www.noom.com",
 "domains": [
  "noom.com"
 ],
 "summary": "Cancel in the Noom Subscription Portal (Cancel Subscription) or in the app under profile picture, Settings, Manage Subscription; App Store or Google Play subscriptions cancel there. Access lasts to the end of the billing cycle. Noom Weight's first charge may be refunded within 14 days; renewals aren't.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Noom subscriptions and trials billed by Noom (Noom Weight, Noom Med)",
   "who": "The Noom account holder, signed in with the email tied to the account",
   "method": "self_serve",
   "start_url": "https://account.noom.com/login",
   "steps": [
    {
     "do": "Sign in to the Subscription Portal with your Noom login",
     "expect": "Cancel Subscription"
    },
    {
     "do": "On the main page, click Cancel Subscription",
     "expect": null
    },
    {
     "do": "Follow the on-screen steps to finish",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle",
   "notice": "Cancel before the next billing cycle; renewal charges are not refundable",
   "refund": "Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable. Noom Med: none once a prescription is written. Telehealth for Branded Meds: within 7 days of the first charge unless a clinical visit has occurred. Ask Support by chat",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s5",
    "s7",
    "s8",
    "s9",
    "s10",
    "s12"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Noom subscriptions billed by Noom, cancelled from the Noom app",
   "who": "The Noom account holder, signed in to the app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Noom app and tap your profile picture at the top left",
     "expect": "Settings"
    },
    {
     "do": "Tap Settings, then Manage Subscription",
     "expect": null
    },
    {
     "do": "Follow the prompts to cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription stays active until the end of the current billing cycle",
   "notice": "Cancel before the next billing cycle; renewal charges are not refundable",
   "refund": "Noom Weight: refunds may be available if requested within 14 days of the first charge; renewal charges aren't refundable",
   "fees": null,
   "source_ids": [
    "s1",
    "s3",
    "s5",
    "s7",
    "s12"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Noom subscriptions started through iOS (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Noom",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": "Noom says the subscription stays active until the end of the current billing cycle",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s16",
    "s17"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Noom subscriptions started through Android (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "Noom"
    },
    {
     "do": "Next to Noom, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you have already paid",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s4",
    "s18",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Longer Noom Weight plans cost less per month: 1 month is $70, 12 months is $209 (list prices before taxes or discounts); change plan length in the Subscription Portal under Change My Plan",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s15"
   ]
  },
  {
   "type": "downgrade",
   "what": "Noom Med members can switch to Noom Weight instead of cancelling, in the Subscription Portal or through Support",
   "evidence": "documented",
   "source_ids": [
    "s11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": null,
  "you_lose": [
   "Full Noom program features when the billing cycle ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Uninstalling the Noom app does not cancel the subscription",
   "Refunds are requested separately, through the chat bubble or contact form, not by cancelling",
   "Renewal charges are not refundable, so cancel before the renewal date",
   "If you subscribed through iOS or Android, cancel in the App Store or Google Play, not in the Noom portal"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "You can cancel either right in the app, on the web via the Subscription Portal, or through your device's app store.",
   "supports": "the ways to cancel"
  },
  {
   "id": "s2",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "Sign into the Subscription Portal using your Noom login. On the main page, click Cancel Subscription and follow the on-screen steps.",
   "supports": "the web steps"
  },
  {
   "id": "s3",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "Open the app and tap your profile picture (top-left). Tap Settings, then Manage Subscription. Follow the prompts to cancel.",
   "supports": "the in-app steps"
  },
  {
   "id": "s4",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "If you subscribed through iOS or Android, cancel directly through the App Store or Google Play Store.",
   "supports": "the Apple and Google Play routes"
  },
  {
   "id": "s5",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "Your subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle.",
   "supports": "when access ends"
  },
  {
   "id": "s6",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/how-to-cancel-your-noom-subscription-or-trial/",
   "title": "How to Cancel Your Noom Subscription or Trial",
   "publisher": "vendor",
   "quote": "Uninstalling the app will not cancel your subscription",
   "supports": "the uninstall tip"
  },
  {
   "id": "s7",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "Noom Weight: Refunds may be available if requested within 14 days of your first charge. Renewal charges aren't refundable.",
   "supports": "Noom Weight refunds"
  },
  {
   "id": "s8",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "Noom Med: Refunds may be available unless a prescription has already been written.",
   "supports": "Noom Med refunds"
  },
  {
   "id": "s9",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "Telehealth for Branded Meds: Refunds may be available if requested within 7 days of your first charge, unless a clinical visit has occurred.",
   "supports": "Telehealth for Branded Meds refunds"
  },
  {
   "id": "s10",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "Click the orange chat bubble in the bottom-right corner of this page to connect with our Support team.",
   "supports": "how to ask for a refund"
  },
  {
   "id": "s11",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "If you'd like to move from Noom Med to Noom Weight, you can make the change in your Subscription Portal or by contacting Support.",
   "supports": "switching from Noom Med to Noom Weight, in the Subscription Portal or through Support"
  },
  {
   "id": "s12",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-refund-policy/",
   "title": "Noom Refund Policy",
   "publisher": "vendor",
   "quote": "Cancel your subscription before your next billing cycle to avoid future charges.",
   "supports": "notice before renewal"
  },
  {
   "id": "s13",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/change-your-noom-weight-plan-length/",
   "title": "Change Your Noom Weight Plan Length",
   "publisher": "vendor",
   "quote": "Go to the Subscription Portal and log in. Choose Change My Plan. Select the plan length that works best for you.",
   "supports": "how to change plan length"
  },
  {
   "id": "s14",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-plan-pricing-and-what-to-expect/",
   "title": "Noom Weight Plan Pricing and What to Expect",
   "publisher": "vendor",
   "quote": "1 month (Monthly Plan) $70 USD",
   "supports": "monthly price"
  },
  {
   "id": "s15",
   "url": "https://www.noom.com/support/faqs/subscription-and-billing/2025/10/noom-plan-pricing-and-what-to-expect/",
   "title": "Noom Weight Plan Pricing and What to Expect",
   "publisher": "vendor",
   "quote": "12 months (Annual Plan) $209 USD",
   "supports": "annual price"
  },
  {
   "id": "s16",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s18",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when access ends on Google Play"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How to confirm a cancellation (email or portal status) is not stated on the cancel article",
   "Whether the portal or app flow shows offers or asks why before confirming is not documented",
   "What Noom keeps after cancelling, and any data export, were not researched",
   "Noom Med medication orders and Noom Shop add-ons have separate policies that were not researched"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Re-copied s11 so its quote shows the Noom Med to Noom Weight switch can be made in the Subscription Portal or through Support",
    "Refund, plan-length, Apple and Google Play steps, effective dates and prices re-checked against the official pages"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/noom",
 "json": "https://stackcut.io/exits/noom.json",
 "evidence": {
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  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
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   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "noom--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "noom--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "noom--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-09-29",
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     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
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   {
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    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}