Business software · Accounting, invoicing and payroll

How to cancel Harvest

In a web browser, an Administrator goes to Settings → Billing, Manage, Cancel plan, then Schedule cancellation; the account closes when the billing period ends and data is kept about six months. Closing immediately (Account Owner only) deletes all data after 10 days. No automatic refunds.

By Stackcut · Partly confirmed (see what's unverified) on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: In a web browser, go to Settings → Billing and, in the Your subscription section, click Manage.
  • When it ends: The account stays active until the end of the current billing period, then closes automatically.
  • Before you go: export Time, expenses, invoices, estimates, projects, people, clients, contractor data, profitability reports and time activity log reports. What to save
  • Want to keep it for less? Fewer seats and more. Options

Before you cancel

Export first

  • Time, expenses, invoices, estimates, projects, people, clients, contractor data, profitability reports and time activity log reports: Administrators export all company time data, invoices and estimates from Settings > Import/Export; the time report (Reports > Time) exports to Excel or CSV (Excel or CSV). Administrators can export all company data. Export before closing: an immediately closed account's data is permanently removed after 10 days support.getharvest.com support.getharvest.com
  • Time and invoice data, after closing the account immediately: Harvest emails the Account Owner a download link after the account is closed. The link is available for one week after the account is closed; export anything else before closing support.getharvest.com

What happens to your data

After a scheduled cancellation, data is kept for around six months after the account goes on hold, and any Administrator can restart the account within six months; if it isn't reactivated, it's permanently deleted with its data. After an immediate close, all data is permanently removed after 10 days (contact support within 10 days to restore a mistaken close)

What you lose

  • Access to the account once it closes
  • A connected Forecast account is disconnected from Harvest and loses the integration features

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Schedule a cancellation

Online, self-serve Paid Harvest plans on Version 2 billing. Who can cancel: Any Administrator (Administrators have billing access).

  1. In a web browser, go to Settings → Billing and, in the Your subscription section, click ManageYou should see: Cancel plan
  2. Select Cancel plan, then I still want to cancelYou should see: the cancellation details
  3. Review the cancellation details, continue through the prompts, and answer the questions about why you're cancellingYou should see: Schedule cancellation
  4. Click Schedule cancellation
Access ends
The account stays active until the end of the current billing period, then closes automatically
Notice
The Terms say to cancel no later than the last day of the current subscription term; otherwise the plan renews at the then-current fee
Refunds
Cancelling stops the next renewal but doesn't refund a charge already processed for the current term; after an unintended renewal or genuine hardship you can write in for a one-time goodwill refund
Fees
The Terms say you pay any unpaid fees due through the end of the current subscription term
Source: support.getharvest.com getharvest.com

Close the account immediately

Online, self-serve Free, Teams and Enterprise accounts. Who can cancel: The Account Owner only.

  1. In a web browser, go to Settings > Billing and click the Close account linkYou should see: Close my account immediately
  2. Select Close my account immediately, review the close account information and click ContinueYou should see: three questions about why you're closing the account
  3. Answer the questions, share any additional feedback, then click Close my account
Access ends
Immediately, even if time remains in the billing cycle
Refunds
No automatic refund for a charge already processed; a one-time goodwill refund can be requested for genuine hardship
Source: support.getharvest.com

Switch to the Free plan (v1 or v2 billing)

Online, self-serve Paid Harvest accounts on Version 1 or Version 2 billing that fit the Free plan (1 active person, 2 active projects). Who can cancel: An Administrator (only Administrators can access billing settings).

  1. Make sure the account has no more than 1 active person and 2 active projects: it must fit the Free plan before you can switch
  2. Go to Settings > Billing. In the Billing tab, click Change plan, then the Switch to free link below the paid plan optionsYou should see: Switch to free plan
  3. Click the Switch to free plan button to confirm
Confirm it worked
On version 2 billing, an Undo link in the blue box in Settings until the renewal date
Access ends
Version 1 billing: immediately, even with time left in the billing period. Version 2 billing: on the subscription renewal date
Refunds
None documented for switching; the Terms say fees already paid aren't refunded or credited
Source: support.getharvest.com support.getharvest.com getharvest.com

Questions people ask

Can I get a refund if I cancel Harvest?

Schedule a cancellation: Cancelling stops the next renewal but doesn't refund a charge already processed for the current term; after an unintended renewal or genuine hardship you can write in for a one-time goodwill refund. Close the account immediately: No automatic refund for a charge already processed; a one-time goodwill refund can be requested for genuine hardship. Switch to the Free plan (v1 or v2 billing): None documented for switching; the Terms say fees already paid aren't refunded or credited.

Source: support.getharvest.com getharvest.com support.getharvest.com

If I cancel Harvest, when does my access end?

Schedule a cancellation: The account stays active until the end of the current billing period, then closes automatically. Close the account immediately: Immediately, even if time remains in the billing cycle. Switch to the Free plan (v1 or v2 billing): Version 1 billing: immediately, even with time left in the billing period. Version 2 billing: on the subscription renewal date.

Source: support.getharvest.com getharvest.com support.getharvest.com

Is there a fee to cancel Harvest?

Schedule a cancellation: The Terms say you pay any unpaid fees due through the end of the current subscription term.

Source: getharvest.com support.getharvest.com

How long before renewal do I need to cancel Harvest?

Schedule a cancellation: The Terms say to cancel no later than the last day of the current subscription term; otherwise the plan renews at the then-current fee.

Source: getharvest.com support.getharvest.com

What happens to my data when I cancel Harvest?

After a scheduled cancellation, data is kept for around six months after the account goes on hold, and any Administrator can restart the account within six months; if it isn't reactivated, it's permanently deleted with its data. After an immediate close, all data is permanently removed after 10 days (contact support within 10 days to restore a mistaken close).

Source: support.getharvest.com support.getharvest.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Fewer seats Any Administrator can remove seats: Settings, Billing tab, Current plan, Remove seats, enter the seats to keep, then Schedule seat removal. The lower count takes effect on the next renewal date support.getharvest.com
  • Pay yearly Paying for the year up front gives a 20% discount getharvest.com
  • Free plan Harvest's Free plan allows 1 active person and 2 active projects. An Administrator switches in Settings > Billing, Change plan, Switch to free: immediately on version 1 billing, at renewal on version 2 getharvest.com support.getharvest.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Harvest from public list prices.

Time tracking
Best path saves $82 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: The flow asks why you're cancelling (or closing) and for feedback before the final button
  • Use a web browser: cancelling and closing aren't available in Harvest's mobile or desktop apps
  • Any Administrator can schedule or withdraw a cancellation; only the Account Owner can close the account permanently
  • Scheduling a cancellation keeps data for about six months, while closing immediately deletes it after 10 days: export first
  • A trial that isn't upgraded after 30 days is deactivated automatically
  • Check the v1 or v2 icon in Settings > Billing (Current plan): on v1 billing, switching to Free is immediate and no separate cancel steps are documented

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/harvest.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Only Administrators can access billing settings. (who can reach billing)
  2. Version 2 billing and Free accounts: Cancelling your subscription or closing your account In the Your subscription section, click Manage. (the Manage step)
  3. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Select Cancel plan, then I still want to cancel. (the Cancel plan step)
  4. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Review the cancellation details and continue through the prompts. (the review step)
  5. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Answer the questions about why you're cancelling and share any feedback. (the reason questions)
  6. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Click Schedule cancellation. (the final step)
  7. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Any Administrator can schedule (or withdraw) a cancellation, since Administrators have billing access. (who can schedule a cancellation)
  8. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Cancelling stops the next renewal; it doesn't automatically refund a charge already processed for the current term. (no automatic refund)
  9. Version 2 billing and Free accounts: Cancelling your subscription or closing your account you can still write in to request a one-time goodwill refund (goodwill refunds)
  10. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Your account stays active until the end of the current billing period, then closes automatically. (when a scheduled cancellation takes effect)
  11. Harvest Terms of Service no later than the last day of the then-current Subscription Term (the cancellation deadline)
  12. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Note that you must use a web browser to close your account or cancel your subscription; these actions aren't available in our mobile or desktop apps. (cancel on the web only)
  13. Harvest Terms of Service you will promptly pay all unpaid Fees due through the end of the current Subscription Term (fees through the end of the term)
  14. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Closing the account permanently can only be done by the Account Owner (only the Account Owner can close)
  15. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Select Close my account immediately (the immediate close option)
  16. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Review the close account information and click Continue (the review step)
  17. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Share any additional feedback, then click Close my account (the final close step)
  18. Version 2 billing and Free accounts: Cancelling your subscription or closing your account takes effect immediately, even if you have time remaining in your billing cycle (an immediate close ends access at once)
  19. Version 2 billing and Free accounts: Cancelling your subscription or closing your account when an account is closed, all of its data is permanently removed from our system after 10 days. (data deletion after closing)
  20. Version 2 billing: Adding seats to or removing seats from your subscription any Administrator can take the following steps (who can remove seats)
  21. Version 2 billing: Adding seats to or removing seats from your subscription In the Billing tab of Settings, go to the Current plan area and click Remove seats. (where to remove seats)
  22. Version 2 billing: Adding seats to or removing seats from your subscription Click Schedule seat removal to schedule the seat reduction for your next monthly renewal. (the seat removal step)
  23. Version 2 billing: Adding seats to or removing seats from your subscription The decreased number of seats for your plan will go into effect on your next renewal date. (when a seat reduction takes effect)
  24. Harvest pricing When you pay for the year up front, you get a 20% discount (the annual discount)
  25. Harvest pricing 2 projects (the Free plan's project limit)
  26. Harvest pricing 1 seat (the Free plan's seat limit)
  27. Exporting data You can export time, expenses, invoices, estimates, projects, people, clients, contractor data, profitability reports, and time activity log reports. (what can be exported)
  28. Exporting data Administrators can export all company time data, invoices, and estimates from Settings > Import/Export. (where to export everything)
  29. Exporting data The time report (Reports > Time) can be exported to Excel or CSV. (the export format)
  30. Version 2 billing and Free accounts: Cancelling your subscription or closing your account We highly recommend that you export any other data you may need before closing the account. (export before closing)
  31. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Your data is retained for around six months after the account goes on hold (how long data is kept after a scheduled cancellation)
  32. Version 2 billing and Free accounts: Cancelling your subscription or closing your account Any Administrator can restart a cancelled account within six months. (restarting a cancelled account)
  33. Version 2 billing and Free accounts: Cancelling your subscription or closing your account If you have mistakenly closed your account, contact support within 10 days so we can restore it. (restoring a mistaken close)
  34. Version 2 billing and Free accounts: Cancelling your subscription or closing your account the Forecast account will be disconnected from Harvest and no longer benefit from the integration features (Forecast loses the integration)
  35. Harvest Terms of Service Upon expiration of the Subscription Term, your Subscription Plan will automatically renew at the then-current Subscription Fee (auto-renewal)
  36. Harvest Terms of Service If you elect not to renew your Subscription Plan, you will not receive a refund or credit for any Fees you already paid (no refund or credit for fees paid)
  37. Harvest pricing If you haven't upgraded at the end of 30 days, your trial account will be automatically deactivated. (trials end on their own)
  38. Is there a free version of Harvest? In the Billing tab (left sidebar), click Change plan, then the Switch to free link below the paid plan options. (the Switch to free steps)
  39. Is there a free version of Harvest? Click the Switch to free plan button to confirm. (the confirm step)
  40. Is there a free version of Harvest? If you're on version 1 of our billing system, your account will switch to the free plan immediately, even if you have time remaining in your billing period. (v1: the switch is immediate)
  41. Is there a free version of Harvest? If you're on version 2 of our billing system, your account will switch to the free plan on the date of your subscription renewal. (v2: the switch happens at renewal)
  42. Is there a free version of Harvest? You can cancel this change at any time prior to your renewal by clicking the Undo link in the blue box in Settings. (undoing a scheduled switch)
  43. Is there a free version of Harvest? Your Harvest account must fit the requirements mentioned above before you can switch to the free version. (the account must fit the Free plan first)
  44. Is there a free version of Harvest? You can have only 1 active person in the account. (Free plan: 1 active person)
  45. Is there a free version of Harvest? You're limited to 2 active projects. (Free plan: 2 active projects)
  46. Version 2 billing and Free accounts: Cancelling your subscription or closing your account We'll then email the Account Owner a link to download your account's time and invoice data, which will be available for one week after the account is closed. (the download link after an immediate close)
  47. Version 2 billing and Free accounts: Cancelling your subscription or closing your account If the account isn't reactivated after six months, it'll be permanently deleted along with any data in it. (deletion after six months on hold)
  48. Information about our billing system transition accounts on the older system will have a v1 icon (meaning version 1) and accounts on the updated system will have a v2 icon (meaning version 2) (how to tell v1 from v2 billing)

Not confirmed yet

  • Version 1 (legacy) billing has no documented cancel or close steps; the only documented way off a paid v1 plan is switching to Free, which is immediate. Harvest is moving v1 accounts to v2 in batches
  • How invoiced annual accounts and Enterprise Plus (custom pricing) cancel is not documented
  • What confirms a scheduled cancellation (an email or a notice on the Billing page) is not documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).