How to cancel Everhour

Before you cancel

Export first

• Team data, as JSON files you can use for transfers, backups or analysis: Open Team Settings and click the Download JSON link; keep the window open until the export finishes. (JSON). Do it before the billing cycle ends: after that, cancelling locks the account. support.everhour.com

What happens to your data

The help center says data stays on Everhour's servers and is never removed, and access returns if you subscribe again. The Terms reserve the right to retain or delete data after cancellation.

What you lose

• Access to the account and all further actions once the billing cycle ends
• The free plan: Everhour says you can't downgrade to Free once you've bought a paid plan

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Pay yearly Yearly billing saves 15% over monthly, but it's charged upfront and unused months aren't refunded. Switching from yearly to monthly in Billing (Change Plan) credits the unused yearly amount to later invoices. everhour.com support.everhour.com everhour.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: The cancel flow asks you to specify the reason for the cancellation and confirm the action before it finishes
• Only the team owner sees the Billing page. If the owner isn't available, ownership can be transferred to an admin, or support can do it.
• The Terms say you can't cancel by email or phone: use the Cancel plan button on the Billing page.
• Cancelling doesn't move the team to the free plan: Everhour says a paid account can't be downgraded to Free, so the account is suspended.
• Export team data (Team Settings, Download JSON) before the billing cycle ends.
• Removing a user doesn't automatically remove the seat, and Team plans charge for at least 5 seats.

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/everhour.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Editing and canceling the subscription Only the team owner has access to the Billing page and can edit subscription. (who can cancel)
2. Editing and canceling the subscription automatically renews at the end of the billing period (auto-renewal, and that cancelling stops it)
3. Editing and canceling the subscription receive a confirmation email (how to confirm the cancellation)
4. Editing and canceling the subscription until the end of the current billing cycle (when access ends)
5. Editing and canceling the subscription specify the reason for the cancelation and confirm the action (the reason prompt before the final confirm)
6. Editing and canceling the subscription all data will be safely stored on our servers, we will never remove it. (what happens to data after cancelling)
7. Editing and canceling the subscription Go to the Team Settings page and click 'Download JSON' link. (the export route)
8. Editing and canceling the subscription Everhour has a no refund policy. (the general refund position)
9. Editing and canceling the subscription Unless you were charged due to a system error (the one refund exception)
10. Everhour pricing cancel before your next billing period (the notice to cancel before renewal)
11. Everhour pricing Unfortunately, we can't refund partial use or the remaining time in your subscription. (no refund for unused time)
12. Everhour pricing Our free plan offers basic time tracking features but does not include integrations (the free plan's limits)
13. Everhour pricing Save 15% (the yearly discount)
14. Everhour pricing Contact Us (custom plans are priced on request, through a Get in touch button)
15. Everhour terms of service You may cancel your account at any time by clicking on the "Account" > "Billing" link in the Service's navigation menu (the cancel route in the terms)
16. Everhour terms of service You cannot cancel your account via email or phone. (cancelling by email or phone isn't allowed)
17. Everhour terms of service Your account will automatically renew each year unless you change your subscription. (yearly auto-renewal)
18. Everhour terms of service Your account will automatically renew each month unless you change your subscription. (monthly auto-renewal)
19. Everhour terms of service No refunds for partial use or the amount of time left in your subscription are offered unless otherwise explicitly agreed. (the yearly plan's refund terms)
20. Everhour terms of service Services are billed in advance on a monthly basis and are non-refundable. (the monthly plan is non-refundable)
21. Editing and canceling the subscription receive a confirmation email that your subscription has been canceled (the confirmation email)
22. Editing and canceling the subscription Cancelation suspends the account access and locks any further actions. You can resume it only by subscribing back. (what cancelling does)
23. Editing and canceling the subscription Transfer Ownership (the owner can transfer ownership)
24. Editing and canceling the subscription within 24 hours (the window to report a system-error charge)
25. Editing and canceling the subscription Cancel plan (the cancel button)
26. Changing a plan in Everhour it is impossible to downgrade to Free plan once you buy a paid plan! (no downgrade to Free after paying)
27. Changing a plan in Everhour Your team owner can transfer the ownership to any admin on your team. (ownership can move to an admin)
28. Changing a plan in Everhour To change your Everhour subscription plan, navigate to the Billing page and hit the 'Change Plan' button. (how to switch monthly and yearly)
29. Changing a plan in Everhour the unused amount on the Yearly plan (switching to monthly credits the unused yearly amount)
30. Changing a plan in Everhour The system will use the credit to all subsequent invoices until it is over. (the credit applies to later invoices)
31. Changing a plan in Everhour we immediately charge you for the year upfront starting from today. (switching to yearly charges the year upfront)
32. Everhour pricing Even if you have 2 or 3 users, you'll be charged for a minimum of 5 seats. (the 5-seat minimum on Team)
33. Everhour pricing removing a user doesn't automatically remove the seat. (removing a user keeps the seat)
34. Everhour pricing Opting for annual payment saves you 15%. (the yearly saving)
35. Everhour pricing Currently, we only accept credit or debit card payments. (card is the only payment method)
36. Everhour pricing Minimum 50 Seats (Custom plans start at 50 seats)
37. Everhour pricing before your next billing period (as listed on your billing page) (the billing page shows the next billing date)
38. Everhour terms of service In the event of cancellation or termination we retain the right to retain or delete data (the Terms allow deleting data after cancelling)
39. Everhour terms of service There will be no refunds or credits for partial months, for account upgrades or downgrades (no refunds for partial months)
40. Everhour terms of service You alone are responsible for the proper cancellation of your account. (you are responsible for cancelling)

Not confirmed yet

• Everhour's terms name Software by Demand, Inc. as the authorized reseller of the software, but don't say whether it bills customers.
• Notice periods and cancellation terms for Custom plans aren't on Everhour's public pages.
• How long data is kept after cancelling: the help center says it's never removed, while the Terms reserve the right to delete it.

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).