Personal subscriptions · Learning

How to cancel Skool

Group owners: in the group, open SETTINGS, Billing, Manage subscription, Cancel subscription; the group stays until the billing period ends, then it's archived read-only. Paid members: Settings, Communities, SETTINGS next to the group, Manage membership. Gotcha: Skool gives owners no refunds; members' refunds are up to the group's admins.

By Stackcut · Partly confirmed (see what's unverified) on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Skool's cancel page

The short answer

  • Where: Go to Community Settings and click SETTINGS for the group you want to cancel (skool.com).
  • When it ends: You keep access through the end of the billing period; then the group is archived and its content is read-only.
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

What happens to your data

At the end of the billing period the group is archived: current content stays available read-only and everything is saved, so you can reactivate the group later.

What you lose

  • Adding new content: the archived group is read-only
  • The Custom URL, which stays active only while the Pro plan is active

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Group owners

Online, self-serve Skool group subscriptions (Hobby or Pro, monthly or yearly) and free trials, billed by Skool. Who can cancel: The group owner (Skool's article is marked admins only).

  1. Go to Community Settings and click SETTINGS for the group you want to cancelYou should see: the Billing tab
  2. On the Billing tab, click Manage subscription. If you can't see the Billing tab, zoom out (Command or Ctrl and the minus key)You should see: Cancel subscription
  3. Click Cancel subscriptionYou should see: your free trial or subscription is canceled
Access ends
You keep access through the end of the billing period; then the group is archived and its content is read-only
Notice
None needed: you can cancel any time. Plans renew automatically for the same term (monthly or yearly) until cancelled
Refunds
No refunds for full or partial billing periods or for not using the platform; transaction fees and a Custom URL change are also non-refundable
Open the page
Source: help.skool.com help.skool.com help.skool.com

Group owners, in the app

Online, self-serve The same Skool group subscriptions, managed from the Skool mobile app. Who can cancel: The group owner (Skool's article is marked admins only).

  1. In the app, open the group's SETTINGS and scroll the top settings menu sideways to reach the Billing tabYou should see: Manage subscription
  2. Tap Manage subscription, then Cancel subscriptionYou should see: your free trial or subscription is canceled
Access ends
You keep access through the end of the billing period; then the group is archived and its content is read-only
Notice
None needed: you can cancel any time. Plans renew automatically for the same term until cancelled
Refunds
No refunds for full or partial billing periods
Source: help.skool.com help.skool.com

Paid members of a group

Online, self-serve A paid membership to someone else's Skool group, paid on the Skool platform. Who can cancel: The member who pays.

  1. Click your profile picture in the upper right corner, then SettingsYou should see: the Communities tab
  2. On the Communities tab, click SETTINGS next to the groupYou should see: Manage membership
  3. Click Manage membership and finish cancelling your membership
Access ends
You're removed from the group at the end of your billing cycle
Notice
Skool recommends cancelling at least 24 hours before the rebilling
Refunds
Not automatic: the group's admins set refund terms, so ask them on Skool Chat or the company's support email
Open the page
Source: help.skool.com help.skool.com help.skool.com

Paid members, in the app

Online, self-serve The same paid group memberships, managed from the Skool mobile app. Who can cancel: The member who pays.

  1. In the group, tap the three dots menu, then Group SettingsYou should see: Manage Membership
  2. Tap Manage Membership and finish the cancellation
Access ends
You're removed from the group at the end of your billing cycle
Notice
Skool recommends cancelling at least 24 hours before the rebilling
Refunds
Not automatic: the group's admins set refund terms, so ask them on Skool Chat or the company's support email
Source: help.skool.com help.skool.com

Questions people ask

Can I get a refund if I cancel Skool?

Group owners: No refunds for full or partial billing periods or for not using the platform; transaction fees and a Custom URL change are also non-refundable. Group owners, in the app: No refunds for full or partial billing periods. Paid members of a group: Not automatic: the group's admins set refund terms, so ask them on Skool Chat or the company's support email.

Source: help.skool.com help.skool.com help.skool.com

If I cancel Skool, when does my access end?

Group owners: You keep access through the end of the billing period; then the group is archived and its content is read-only. Paid members of a group: You're removed from the group at the end of your billing cycle.

Source: help.skool.com help.skool.com

How long before renewal do I need to cancel Skool?

Group owners: None needed: you can cancel any time. Plans renew automatically for the same term (monthly or yearly) until cancelled. Group owners, in the app: None needed: you can cancel any time. Plans renew automatically for the same term until cancelled. Paid members of a group: Skool recommends cancelling at least 24 hours before the rebilling.

Source: help.skool.com help.skool.com help.skool.com

What happens to my data when I cancel Skool?

At the end of the billing period the group is archived: current content stays available read-only and everything is saved, so you can reactivate the group later.

Source: help.skool.com help.skool.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Move from Pro ($99 a month) to Hobby ($9 a month, with a 10% transaction fee instead of 2.9%): SETTINGS, Billing, Manage subscription, Change plan, then Downgrade. You must first meet the Hobby plan's limitations help.skool.com skool.com
  • Pay yearly Yearly billing gives 2 months free skool.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Skool from public list prices.

Paid community
Best path saves $550 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancel each group from its own SETTINGS: each group has its own subscription
  • Cancelling doesn't delete the group; to delete it, wait until it is archived and you are the only member left, then use SETTINGS, Billing, Delete group
  • Skool issues no refunds, even for part of a billing period
  • Close doors (Pricing tab) only stops new members joining: existing members keep access and keep being billed
  • If the Billing tab isn't visible on a computer, zoom out
  • Paid members who paid the group outside Skool must contact the group's admins before leaving the group
  • A group's Hobby or Pro plan becomes a recurring subscription after the 14-day free trial

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/skool.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated medium).

Link from JustDeleteMe (MIT).

Sources

  1. How to cancel my Skool group subscription or free trial? (admins only) Navigate to the Community Settings. Click on SETTINGS for the respective group. (where the cancel flow starts)
  2. How to cancel my Skool group subscription or free trial? (admins only) From the Billing tab, click Manage subscription. If you are in the app, you'll need to scroll the top settings menu horizontally to get to the Billing tab. (the Billing tab step, on the web and in the app)
  3. How to cancel my Skool group subscription or free trial? (admins only) Proceed to Cancel subscription. (the cancel step)
  4. How to cancel my Skool group subscription or free trial? (admins only) Your free trial/subscription is now canceled. Everything will be saved as it is. (what you see, and that the group is saved)
  5. How to cancel my Skool group subscription or free trial? (admins only) please adjust your screen to a smaller size (if the Billing tab is hidden, zoom out)
  6. Payment terms and policy Upon cancellation, the group owner will retain access to Skool through the end of the billing period. (when access ends)
  7. Payment terms and policy At the end of the billing period, the group will be archived, and the current content will be available read-only; no new content may be added. (what happens to the group)
  8. Payment terms and policy No refunds will be provided for full or partial billing periods or for the non-use of the platform. (no refunds)
  9. Payment terms and policy shall automatically renew for successive indefinite renewal terms of the same duration as the initial term, unless terminated by the group owner or Skool (auto-renewal)
  10. Payment terms and policy A URL change on the Pro plan counts as one time purchase. This purchase is non-refundable. (the Custom URL change is non-refundable)
  11. How to change plans as a group owner? Click on Change plan and proceed to Downgrade. (how to downgrade)
  12. How to change plans as a group owner? Ensure you review the limitations of the Hobby plan before downgrading. (Hobby plan limits)
  13. Skool pricing 10% transaction fee (the Hobby plan's transaction fee)
  14. Skool pricing 2 months free! (yearly billing discount)
  15. Payment terms and policy The Custom URL is included with the Pro plan and remains active as long as the plan is active. (the Custom URL ends with the plan)
  16. How to delete a Skool group? Once the group is archived, navigate to SETTINGS > Billing > Delete group (deleting the group is separate)
  17. How to delete a Skool group? You (group creator) are the only one left in the group. (deleting needs an empty group)
  18. How to temporarily close the group? Your existing members will continue to have access and be billed. (closing doors doesn't stop member billing)
  19. Payment terms and policy TLDR: You can cancel anytime, but Skool doesn't issue refunds. (cancel any time, no refunds)
  20. Skool Payments FAQs Transaction fees are non-refundable. (transaction fees aren't refunded)
  21. Skool pricing $9/month (the Hobby plan price)
  22. How to cancel my membership to a community? (paid members only) Click on the Skool Profile pic in the upper right corner, and then click on Settings. (where a paid member's cancel flow starts)
  23. How to cancel my membership to a community? (paid members only) From the Communities tab, click SETTINGS next to the corresponding group. (the member's Communities tab step)
  24. How to cancel my membership to a community? (paid members only) Click on Manage membership and proceed to cancel your membership to the group. (the member's cancel step on the web)
  25. How to cancel my membership to a community? (paid members only) You will be removed from the group at the end of your billing cycle. (when a member's access ends)
  26. How to cancel my membership to a community? (paid members only) We recommend canceling at least 24 hours before the rebilling. (when members should cancel)
  27. How to cancel my membership to a community? (paid members only) Click on the Three Dots Menu and then click on Group Settings. (the member's first step in the app)
  28. How to cancel my membership to a community? (paid members only) Click on the Manage Membership option. (the member's cancel step in the app)
  29. How to cancel my membership to a community? (paid members only) If the payment was processed off the platform, you must contact the respective group admins before leaving the group. (members who paid outside Skool)
  30. How to seek a refund for the most recent transaction? Canceling a subscription or leaving a group on Skool will not automatically issue a refund. (member refunds aren't automatic)
  31. How to seek a refund for the most recent transaction? You must reach out to the group admins on Skool Chat or the company support email to whom the group belongs to seek the respective refund. (how members ask for a refund)
  32. Payment terms and policy Both are recurring subscriptions after 14 day free trial. (the owner's free trial becomes a recurring subscription)

Not confirmed yet

  • What happens to paid members' subscriptions and payments when the owner cancels and the group is archived is not documented
  • Whether members can still read the archived group, and whether the owner can still see members' details, is not documented
  • No export of members or course content is documented in Skool's help center
  • How Skool confirms a cancellation (email or a status on the Billing tab) is not documented
  • Skool's terms and transaction terms (tabs on skool.com/legal) couldn't be read; only the 'Skool rules' tab could

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).