{
 "id": "skool",
 "name": "Skool",
 "category": "education_learning",
 "website": "https://www.skool.com",
 "domains": [
  "skool.com"
 ],
 "summary": "Group owners: in the group, open SETTINGS, Billing, Manage subscription, Cancel subscription; the group stays until the billing period ends, then it's archived read-only. Paid members: Settings, Communities, SETTINGS next to the group, Manage membership. Gotcha: Skool gives owners no refunds; members' refunds are up to the group's admins.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Skool group subscriptions (Hobby or Pro, monthly or yearly) and free trials, billed by Skool",
   "who": "The group owner (Skool's article is marked admins only)",
   "method": "self_serve",
   "start_url": "https://www.skool.com/settings?t=communities",
   "steps": [
    {
     "do": "Go to Community Settings and click SETTINGS for the group you want to cancel",
     "expect": "the Billing tab"
    },
    {
     "do": "On the Billing tab, click Manage subscription. If you can't see the Billing tab, zoom out (Command or Ctrl and the minus key)",
     "expect": "Cancel subscription"
    },
    {
     "do": "Click Cancel subscription",
     "expect": "your free trial or subscription is canceled"
    }
   ],
   "confirm_by": null,
   "effective": "You keep access through the end of the billing period; then the group is archived and its content is read-only",
   "notice": "None needed: you can cancel any time. Plans renew automatically for the same term (monthly or yearly) until cancelled",
   "refund": "No refunds for full or partial billing periods or for not using the platform; transaction fees and a Custom URL change are also non-refundable",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s20",
    "s19"
   ],
   "label": "Group owners"
  },
  {
   "channel": "direct_app",
   "applies_to": "The same Skool group subscriptions, managed from the Skool mobile app",
   "who": "The group owner (Skool's article is marked admins only)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the app, open the group's SETTINGS and scroll the top settings menu sideways to reach the Billing tab",
     "expect": "Manage subscription"
    },
    {
     "do": "Tap Manage subscription, then Cancel subscription",
     "expect": "your free trial or subscription is canceled"
    }
   ],
   "confirm_by": null,
   "effective": "You keep access through the end of the billing period; then the group is archived and its content is read-only",
   "notice": "None needed: you can cancel any time. Plans renew automatically for the same term until cancelled",
   "refund": "No refunds for full or partial billing periods",
   "fees": null,
   "source_ids": [
    "s2",
    "s3",
    "s6",
    "s7",
    "s8",
    "s19"
   ],
   "label": "Group owners, in the app"
  },
  {
   "channel": "direct_web",
   "label": "Paid members of a group",
   "applies_to": "A paid membership to someone else's Skool group, paid on the Skool platform",
   "who": "The member who pays",
   "method": "self_serve",
   "start_url": "https://www.skool.com/settings?t=communities",
   "steps": [
    {
     "do": "Click your profile picture in the upper right corner, then Settings",
     "expect": "the Communities tab"
    },
    {
     "do": "On the Communities tab, click SETTINGS next to the group",
     "expect": "Manage membership"
    },
    {
     "do": "Click Manage membership and finish cancelling your membership",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You're removed from the group at the end of your billing cycle",
   "notice": "Skool recommends cancelling at least 24 hours before the rebilling",
   "refund": "Not automatic: the group's admins set refund terms, so ask them on Skool Chat or the company's support email",
   "fees": null,
   "source_ids": [
    "s1",
    "s22",
    "s23",
    "s24",
    "s25",
    "s26",
    "s30",
    "s31"
   ]
  },
  {
   "channel": "direct_app",
   "label": "Paid members, in the app",
   "applies_to": "The same paid group memberships, managed from the Skool mobile app",
   "who": "The member who pays",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the group, tap the three dots menu, then Group Settings",
     "expect": "Manage Membership"
    },
    {
     "do": "Tap Manage Membership and finish the cancellation",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You're removed from the group at the end of your billing cycle",
   "notice": "Skool recommends cancelling at least 24 hours before the rebilling",
   "refund": "Not automatic: the group's admins set refund terms, so ask them on Skool Chat or the company's support email",
   "fees": null,
   "source_ids": [
    "s25",
    "s26",
    "s27",
    "s28",
    "s30",
    "s31"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move from Pro ($99 a month) to Hobby ($9 a month, with a 10% transaction fee instead of 2.9%): SETTINGS, Billing, Manage subscription, Change plan, then Downgrade. You must first meet the Hobby plan's limitations",
   "evidence": "documented",
   "source_ids": [
    "s11",
    "s12",
    "s13"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Yearly billing gives 2 months free",
   "evidence": "documented",
   "source_ids": [
    "s14"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the billing period",
  "data_kept": "At the end of the billing period the group is archived: current content stays available read-only and everything is saved, so you can reactivate the group later",
  "you_lose": [
   "Adding new content: the archived group is read-only",
   "The Custom URL, which stays active only while the Pro plan is active"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel each group from its own SETTINGS: each group has its own subscription",
   "Cancelling doesn't delete the group; to delete it, wait until it is archived and you are the only member left, then use SETTINGS, Billing, Delete group",
   "Skool issues no refunds, even for part of a billing period",
   "Close doors (Pricing tab) only stops new members joining: existing members keep access and keep being billed",
   "If the Billing tab isn't visible on a computer, zoom out",
   "Paid members who paid the group outside Skool must contact the group's admins before leaving the group",
   "A group's Hobby or Pro plan becomes a recurring subscription after the 14-day free trial"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.skool.com/article/36-how-to-cancel-my-skool-subscription",
   "title": "How to cancel my Skool group subscription or free trial? (admins only)",
   "publisher": "vendor",
   "quote": "Navigate to the Community Settings. Click on SETTINGS for the respective group.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.skool.com/article/36-how-to-cancel-my-skool-subscription",
   "title": "How to cancel my Skool group subscription or free trial? (admins only)",
   "publisher": "vendor",
   "quote": "From the Billing tab, click Manage subscription. If you are in the app, you'll need to scroll the top settings menu horizontally to get to the Billing tab.",
   "supports": "the Billing tab step, on the web and in the app"
  },
  {
   "id": "s3",
   "url": "https://help.skool.com/article/36-how-to-cancel-my-skool-subscription",
   "title": "How to cancel my Skool group subscription or free trial? (admins only)",
   "publisher": "vendor",
   "quote": "Proceed to Cancel subscription.",
   "supports": "the cancel step"
  },
  {
   "id": "s4",
   "url": "https://help.skool.com/article/36-how-to-cancel-my-skool-subscription",
   "title": "How to cancel my Skool group subscription or free trial? (admins only)",
   "publisher": "vendor",
   "quote": "Your free trial/subscription is now canceled. Everything will be saved as it is.",
   "supports": "what you see, and that the group is saved"
  },
  {
   "id": "s5",
   "url": "https://help.skool.com/article/36-how-to-cancel-my-skool-subscription",
   "title": "How to cancel my Skool group subscription or free trial? (admins only)",
   "publisher": "vendor",
   "quote": "please adjust your screen to a smaller size",
   "supports": "if the Billing tab is hidden, zoom out"
  },
  {
   "id": "s6",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "Upon cancellation, the group owner will retain access to Skool through the end of the billing period.",
   "supports": "when access ends"
  },
  {
   "id": "s7",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "At the end of the billing period, the group will be archived, and the current content will be available read-only; no new content may be added.",
   "supports": "what happens to the group"
  },
  {
   "id": "s8",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "No refunds will be provided for full or partial billing periods or for the non-use of the platform.",
   "supports": "no refunds"
  },
  {
   "id": "s9",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "shall automatically renew for successive indefinite renewal terms of the same duration as the initial term, unless terminated by the group owner or Skool",
   "supports": "auto-renewal"
  },
  {
   "id": "s10",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "A URL change on the Pro plan counts as one time purchase. This purchase is non-refundable.",
   "supports": "the Custom URL change is non-refundable"
  },
  {
   "id": "s11",
   "url": "https://help.skool.com/article/213-how-to-change-plans",
   "title": "How to change plans as a group owner?",
   "publisher": "vendor",
   "quote": "Click on Change plan and proceed to Downgrade.",
   "supports": "how to downgrade"
  },
  {
   "id": "s12",
   "url": "https://help.skool.com/article/213-how-to-change-plans",
   "title": "How to change plans as a group owner?",
   "publisher": "vendor",
   "quote": "Ensure you review the limitations of the Hobby plan before downgrading.",
   "supports": "Hobby plan limits"
  },
  {
   "id": "s13",
   "url": "https://www.skool.com/pricing",
   "title": "Skool pricing",
   "publisher": "vendor",
   "quote": "10% transaction fee",
   "supports": "the Hobby plan's transaction fee"
  },
  {
   "id": "s14",
   "url": "https://www.skool.com/pricing",
   "title": "Skool pricing",
   "publisher": "vendor",
   "quote": "2 months free!",
   "supports": "yearly billing discount"
  },
  {
   "id": "s15",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "The Custom URL is included with the Pro plan and remains active as long as the plan is active.",
   "supports": "the Custom URL ends with the plan"
  },
  {
   "id": "s16",
   "url": "https://help.skool.com/article/230-how-to-delete-a-skool-group",
   "title": "How to delete a Skool group?",
   "publisher": "vendor",
   "quote": "Once the group is archived, navigate to SETTINGS > Billing > Delete group",
   "supports": "deleting the group is separate"
  },
  {
   "id": "s17",
   "url": "https://help.skool.com/article/230-how-to-delete-a-skool-group",
   "title": "How to delete a Skool group?",
   "publisher": "vendor",
   "quote": "You (group creator) are the only one left in the group.",
   "supports": "deleting needs an empty group"
  },
  {
   "id": "s18",
   "url": "https://help.skool.com/article/236-how-to-temporarily-close-the-group",
   "title": "How to temporarily close the group?",
   "publisher": "vendor",
   "quote": "Your existing members will continue to have access and be billed.",
   "supports": "closing doors doesn't stop member billing"
  },
  {
   "id": "s19",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "TLDR: You can cancel anytime, but Skool doesn't issue refunds.",
   "supports": "cancel any time, no refunds"
  },
  {
   "id": "s20",
   "url": "https://help.skool.com/article/86-subscriptions-faq",
   "title": "Skool Payments FAQs",
   "publisher": "vendor",
   "quote": "Transaction fees are non-refundable.",
   "supports": "transaction fees aren't refunded"
  },
  {
   "id": "s21",
   "url": "https://www.skool.com/pricing",
   "title": "Skool pricing",
   "publisher": "vendor",
   "quote": "$9/month",
   "supports": "the Hobby plan price"
  },
  {
   "id": "s22",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "Click on the Skool Profile pic in the upper right corner, and then click on Settings.",
   "supports": "where a paid member's cancel flow starts"
  },
  {
   "id": "s23",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "From the Communities tab, click SETTINGS next to the corresponding group.",
   "supports": "the member's Communities tab step"
  },
  {
   "id": "s24",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "Click on Manage membership and proceed to cancel your membership to the group.",
   "supports": "the member's cancel step on the web"
  },
  {
   "id": "s25",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "You will be removed from the group at the end of your billing cycle.",
   "supports": "when a member's access ends"
  },
  {
   "id": "s26",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "We recommend canceling at least 24 hours before the rebilling.",
   "supports": "when members should cancel"
  },
  {
   "id": "s27",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "Click on the Three Dots Menu and then click on Group Settings.",
   "supports": "the member's first step in the app"
  },
  {
   "id": "s28",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "Click on the Manage Membership option.",
   "supports": "the member's cancel step in the app"
  },
  {
   "id": "s29",
   "url": "https://help.skool.com/article/99-how-to-cancel-my-subscription-to-a-community",
   "title": "How to cancel my membership to a community? (paid members only)",
   "publisher": "vendor",
   "quote": "If the payment was processed off the platform, you must contact the respective group admins before leaving the group.",
   "supports": "members who paid outside Skool"
  },
  {
   "id": "s30",
   "url": "https://help.skool.com/article/116-how-to-seek-a-refund-for-the-most-recent-transaction",
   "title": "How to seek a refund for the most recent transaction?",
   "publisher": "vendor",
   "quote": "Canceling a subscription or leaving a group on Skool will not automatically issue a refund.",
   "supports": "member refunds aren't automatic"
  },
  {
   "id": "s31",
   "url": "https://help.skool.com/article/116-how-to-seek-a-refund-for-the-most-recent-transaction",
   "title": "How to seek a refund for the most recent transaction?",
   "publisher": "vendor",
   "quote": "You must reach out to the group admins on Skool Chat or the company support email to whom the group belongs to seek the respective refund.",
   "supports": "how members ask for a refund"
  },
  {
   "id": "s32",
   "url": "https://help.skool.com/article/227-payment-terms-and-policy",
   "title": "Payment terms and policy",
   "publisher": "vendor",
   "quote": "Both are recurring subscriptions after 14 day free trial.",
   "supports": "the owner's free trial becomes a recurring subscription"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "What happens to paid members' subscriptions and payments when the owner cancels and the group is archived is not documented",
   "Whether members can still read the archived group, and whether the owner can still see members' details, is not documented",
   "No export of members or course content is documented in Skool's help center",
   "How Skool confirms a cancellation (email or a status on the Billing tab) is not documented",
   "Skool's terms and transaction terms (tabs on skool.com/legal) couldn't be read; only the 'Skool rules' tab could"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Added web and app routes for paid members cancelling a group membership (removed at the end of the billing cycle; refunds up to the group's admins)",
    "Labelled the two group-owner routes",
    "Owner routes' notice now says no notice is needed (cancel any time), citing the TLDR line",
    "Summary covers owners and members; dropped 'each group is billed separately', which no page states outright",
    "Tips added: off-platform member payments go through the group's admins; the owner's trial becomes a recurring plan",
    "Re-checked all 21 original quotes: found. What happens to members when an owner's group is archived is still undocumented"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.skool.com/privacy?rt=udt",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "skool",
  "name": "Skool",
  "recipes": [
   {
    "id": "replace-skool",
    "title": "Paid community",
    "best_year_one_net": 550
   }
  ]
 },
 "page": "https://stackcut.io/cancel/skool",
 "json": "https://stackcut.io/exits/skool.json",
 "evidence": {
  "packet_revision": "f8c28d501edb257e76db2665840f371279a41f57e2bbb84dacc65594f9640849",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "skool--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "skool--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "skool--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "skool--direct-app--r4",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}