CRM · replacement recipe

Go from Close to Bigin

The job: Sales CRM (Leads and contacts, Opportunity pipeline, Inbox and task list, Built-in calling, Reporting). Pick where you are today and where you want to land; the move below follows your pick.

From · what you pay for now
Close
Close Essentials · $49/mo
Year one+$430modeled
To · your pickBest fit
Bigin
Express plan · $9/mo
Change where you land

The money

$49/mo today , then $9/mo

Close Essentials

Year one, net+$430
Pays back in1.2 months

Modeled from public list prices, with your time at $50 an hour. Show the math

Does it do the job? 5 of 5 covered

  • Covered: Leads and contacts
  • Covered: Opportunity pipeline
  • Covered: Inbox and task list
  • Covered: Built-in calling
  • Covered: Reporting

The work

Setup
About 1 h
Upkeep
None
Watch out
Check first: You only rely on: Leads and contacts, Opportunity pipeline, Inbox and task list, Built-in calling, Reporting

Make the move in four steps

  1. Export from Close

    Leads, contacts or opportunities, and activities such as emails, calls, SMS messages, notes and custom activities. Format: CSV or JSON…

    Export steps
  2. Set up Bigin

    Suits small teams that need a built-in phone, email sync and a simple pipeline for $9 a user monthly; no power dialer or SMS.

    Details
  3. Switch links and integrations

    Point links, embeds and integrations at Bigin, then send a test through every one.

  4. Cancel Close

    Turn off renewal before your renewal date, once the new setup works. Access runs until: The end of the monthly or annual billing period.

    How to cancel Close
Open BiginHow to cancel Close
Modeled, not measured. Savings use public prices and planning assumptions: the bill you stop paying, minus the new tool, your upkeep time and your setup time at $50/hour, over the first 12 months. Paths marked Tested by Stackcut were run end to end by us on our own products. They're our tests, not customer results. Check the must-haves in each recipe before you switch.

The whole recipe: 4 ways out, best first

What you use

  • Leads and contacts
  • Opportunity pipeline
  • Inbox and task list
  • Built-in calling
  • Reporting

Not covered

  • Email sync and templates
  • Workflows and sequences (Growth and up)

Check before switching

  • You only rely on: Leads and contacts, Opportunity pipeline, Inbox and task list, Built-in calling, Reporting
  • Export your data from Close before canceling

Agents: get_recipe("replace-close") on the Stackcut MCP server.

4 ways out, best first

Switch vendorBiginSaves $430 in year one
$49/mo today → $9/mo · setup 1 h · then $480/yr · payback 1.2 mo
Covers 100% of the core features
Suits small teams that need a built-in phone, email sync and a simple pipeline for $9 a user monthly; no power dialer or SMS.
How we got this
You pay now: Close Essentials$49/user/mo × 1 user$49/mo
New cost: Bigin$9/user/mo × 1 user$9/mo
Difference each month$49 − $9+$40/mo
Over 12 months+$40 × 12+$480
Setup, once1 h × $50/h−$50
Year one+$480 − $50+$430
  • Not counting your time (1 h in year one): saves $480 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorTwentySaves $394 in year one
$49/mo today → $12/mo · setup 1 h · then $444/yr · payback 1.4 mo
Covers 80% of the core features (not: Built-in calling)
Suits teams that mostly email rather than call, at $12 a user monthly ($9 yearly); there is no built-in calling.
How we got this
You pay now: Close Essentials$49/user/mo × 1 user$49/mo
New cost: Twenty$12/user/mo × 1 user$12/mo
Difference each month$49 − $12+$37/mo
Over 12 months+$37 × 12+$444
Setup, once1 h × $50/h−$50
Year one+$444 − $50+$394
  • Not counting your time (1 h in year one): saves $444 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorZoho CRMSaves $298 in year one
$49/mo today → $20/mo · setup 1 h · then $348/yr · payback 1.7 mo
Covers 100% of the core features
Suits teams that call and email from the CRM and want workflows too, for $20 a user monthly ($14 yearly).
How we got this
You pay now: Close Essentials$49/user/mo × 1 user$49/mo
New cost: Zoho CRM$20/user/mo × 1 user$20/mo
Difference each month$49 − $20+$29/mo
Over 12 months+$29 × 12+$348
Setup, once1 h × $50/h−$50
Year one+$348 − $50+$298
  • Not counting your time (1 h in year one): saves $348 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Open sourceTwentyCosts $872 more in year one
$49/mo today → $5/mo + 2 h upkeep · setup 4 h
Covers 80% of the core features (not: Built-in calling)
Suits email-first teams with someone to run a small server; calling needs a separate tool.
License: open_source
How we got this
You pay now: Close Essentials$49/user/mo × 1 user$49/mo
New cost: Twentya small server (modeled)$5/mo
Your upkeep time2 h/mo × $50/h$100/mo
Difference each month$49 − $5 − $100−$56/mo
Over 12 months−$56 × 12−$672
Setup, once4 h × $50/h−$200
Year one−$672 − $200−$872
  • Not counting your time (28 h in year one): saves $528 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

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