Feedback · replacement recipe

Go from Canny to Canny (free tier)

The job: Feedback, roadmap and changelog (Feedback submission, Votes, Statuses, Moderation, Changelog). Pick where you are today and where you want to land; the move below follows your pick.

From · what you pay for now
Canny
Canny Pro · $99/mo
Year one+$1,176modeled
To · your pickBest fit
Canny (free tier)
Free plan · $0 a month
Change where you land

The money

$99/mo today , then $0/mo

Canny Pro

Year one, net+$1,176
Pays back in0.1 months

Modeled from public list prices, with your time at $50 an hour. Show the math

Does it do the job? 1 of 5 covered, 4 not checked

  • Not checked: Feedback submission not checked
  • Not checked: Votes not checked
  • Not checked: Statuses not checked
  • Not checked: Moderation not checked
  • Covered: Changelog

The work

Setup
About 15 min
Upkeep
None
Watch out
Check first: Existing Fider/other tools checked

Make the move in four steps

  1. Export from Canny

    Posts from the classic feedback view (CSV rows include post title and detail, vote score, comment count, status, tags, author, category, owner and more) and voter lists for items in that view…

    Export steps
  2. Check what Free plan keeps

    25 tracked users (anyone with a post, vote or comment; the count does not reset monthly), 5 managers, unlimited contributors, unlimited boards and feedback…

    Details
  3. Switch to Free plan

    Change the plan in Canny's billing settings before your renewal date.

  4. Check the next bill

    Your next Canny invoice should show the lower price. Check that your data and links still work.

Open CannyHow to cancel Canny
Modeled, not measured. Savings use public prices and planning assumptions: the bill you stop paying, minus the new tool, your upkeep time and your setup time at $50/hour, over the first 12 months. Paths marked Tested by Stackcut were run end to end by us on our own products. They're our tests, not customer results. Check the must-haves in each recipe before you switch.

The whole recipe: 10 ways out, best first

What you use

  • Feedback submission
  • Votes
  • Statuses
  • Moderation
  • Changelog

Not covered

  • Full product discovery platform
  • Revenue attribution
  • AI call ingestion
  • Enterprise roadmap portfolio

Check before switching

  • Existing Fider/other tools checked
  • Voting uniqueness enforced
  • Private feedback access tested
  • Upfront cost amortized honestly

Agents: get_recipe("feedback-board") on the Stackcut MCP server.

10 ways out, best first

Cheaper planCanny (free tier)Saves $1,176 in year one
$99/mo today → $0/mo · setup 0.25 h · then $1,188/yr · payback 0.1 mo
If your use fits the free tier (25 tracked users (anyone with a post, vote or comment; the count does not reset monthly), 5 managers, unlimited contributors, unlimited boards and feedback, public roadmap and changelog, Autopilot feedback capture; only feedback and notification integrations).
Covers 100% of the core features
Canny Free keeps every core board feature, roadmap and changelog included, for up to 25 tracked users and 5 managers; PM integrations and privacy controls need Pro.
How we got this
You pay now: Canny Proflat price$99/mo
New cost: Canny (free tier)free plan$0/mo
Difference each month$99 − $0+$99/mo
Over 12 months+$99 × 12+$1,188
Setup, once0.25 h × $50/h−$12
Year one+$1,188 − $12+$1,176
  • Not counting your time (0.25 h in year one): saves $1,188 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorFeaturebase (free tier)Saves $1,138 in year one
$99/mo today → $0/mo · setup 1 h · then $1,188/yr · payback 0.5 mo
If your use fits the free tier (1 seat, unlimited end-users and feedback, 1 feedback board, 1 roadmap, public portal, vote on behalf, feedback loop emails, live chat and unified inbox; no AI).
Covers 80% of the core features (not: Changelog)
Featurebase Free has 1 seat, 1 board and 1 roadmap with no cap on end-users; the public changelog needs Growth ($37 per seat, $29 yearly).
How we got this
You pay now: Canny Proflat price$99/mo
New cost: Featurebase (free tier)free plan$0/mo
Difference each month$99 − $0+$99/mo
Over 12 months+$99 × 12+$1,188
Setup, once1 h × $50/h−$50
Year one+$1,188 − $50+$1,138
  • Not counting your time (1 h in year one): saves $1,188 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorFider (free tier)Saves $1,138 in year one
$99/mo today → $0/mo · setup 1 h · then $1,188/yr · payback 0.5 mo
If your use fits the free tier (Hosted Free: unlimited users, voting, comments and members up to a fair-use limit of 250 feedback items; no content moderation; the public roadmap view is Pro-only on the cloud).
Covers 60% of the core features (not: Public roadmap, Changelog)
Fider's hosted Free plan has unlimited users and votes up to a 250-item fair-use limit; no roadmap view, moderation or changelog (Pro is $25 a month).
How we got this
You pay now: Canny Proflat price$99/mo
New cost: Fider (free tier)free plan$0/mo
Difference each month$99 − $0+$99/mo
Over 12 months+$99 × 12+$1,188
Setup, once1 h × $50/h−$50
Year one+$1,188 − $50+$1,138
  • Not counting your time (1 h in year one): saves $1,188 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorFrillSaves $838 in year one
$99/mo today → $25/mo · setup 1 h · then $888/yr · payback 0.7 mo
Covers 100% of the core features
Frill Startup is a flat $25 a month ($22 yearly) with unlimited admins and tracked users, a roadmap, announcements and a Canny importer, but only 50 active ideas on one board; Business ($49) lifts the idea cap.
How we got this
You pay now: Canny Proflat price$99/mo
New cost: FrillStartup plan$25/mo
Difference each month$99 − $25+$74/mo
Over 12 months+$74 × 12+$888
Setup, once1 h × $50/h−$50
Year one+$888 − $50+$838
  • Not counting your time (1 h in year one): saves $888 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Cheaper planProductboard (free tier)Saves $288 in year one
$25/mo today → $0/mo · setup 0.25 h · then $300/yr · payback 0.5 mo
If your use fits the free tier (Free forever: 500 feedback notes, unlimited roadmaps and prioritization, 25 contributors, 1 teamspace and 1 product portal, 50 AI credits a month shared by all makers).
Covers 100% of the core features
Productboard Free is free forever for 500 feedback notes, unlimited roadmaps and prioritization, 1 product portal and 50 shared AI credits a month.
How we got this
You pay now: Productboard Plus$25/user/mo × 1 user$25/mo
New cost: Productboard (free tier)free plan$0/mo
Difference each month$25 − $0+$25/mo
Over 12 months+$25 × 12+$300
Setup, once0.25 h × $50/h−$12
Year one+$300 − $12+$288
  • Not counting your time (0.25 h in year one): saves $300 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorCanny (free tier)Saves $250 in year one
$25/mo today → $0/mo · setup 1 h · then $300/yr · payback 2 mo
If your use fits the free tier (25 tracked users (anyone with a post, vote or comment; the count does not reset monthly), 5 managers, unlimited contributors, unlimited boards and feedback, public roadmap and changelog, Autopilot feedback capture; only feedback and notification integrations).
Covers 75% of the core features (not: Prioritization)
Canny Free gives public boards with voting, a roadmap and changelog, plus AI capture from support tools, for up to 25 tracked users; no prioritization scoring or specs.
How we got this
You pay now: Productboard Plus$25/user/mo × 1 user$25/mo
New cost: Canny (free tier)free plan$0/mo
Difference each month$25 − $0+$25/mo
Over 12 months+$25 × 12+$300
Setup, once1 h × $50/h−$50
Year one+$300 − $50+$250
  • Not counting your time (1 h in year one): saves $300 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Switch vendorFeaturebase (free tier)Saves $250 in year one
$25/mo today → $0/mo · setup 1 h · then $300/yr · payback 2 mo
If your use fits the free tier (1 seat, unlimited end-users and feedback, 1 feedback board, 1 roadmap, public portal, vote on behalf, feedback loop emails, live chat and unified inbox; no AI).
Covers 75% of the core features (not: Prioritization)
Featurebase Free: 1 seat, 1 board and 1 roadmap with unlimited end-users and feedback, plus a helpdesk inbox; revenue-based prioritization starts at Growth.
How we got this
You pay now: Productboard Plus$25/user/mo × 1 user$25/mo
New cost: Featurebase (free tier)free plan$0/mo
Difference each month$25 − $0+$25/mo
Over 12 months+$25 × 12+$300
Setup, once1 h × $50/h−$50
Year one+$300 − $50+$250
  • Not counting your time (1 h in year one): saves $300 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Replace with AIReplace with AI: a small feedback boardSaves $168 in year one
$79/mo today → $15/mo + 0.25 h upkeep · setup 8 h + $50 · then $618/yr · payback 8.7 mo
One board; posts, votes, moderation, statuses and changelog
Covers 100% of the core features
How we got this
You pay now: Canny Proflat price$79/mo
New cost: Replace with AI: a small feedback boardhosting and API costs (modeled)$15/mo
Your upkeep time0.25 h/mo × $50/h$12.50/mo
Difference each month$79 − $15 − $12.50+$51.50/mo
Over 12 months+$51.50 × 12+$618
Setup, once8 h × $50/h + $50 one-time−$450
Year one+$618 − $450+$168
  • Not counting your time (11 h in year one): saves $718 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Sources: canny.io
Open sourceFiderCosts $272 more in year one
$99/mo today → $5/mo + 2 h upkeep · setup 4 h
Covers 80% of the core features (not: Changelog)
Fider is AGPL-3.0 and fully open source since v0.34.0: self-host it with Docker, PostgreSQL and an email service; no changelog or AI capture.
License: open_source
How we got this
You pay now: Canny Proflat price$99/mo
New cost: Fidera small server (modeled)$5/mo
Your upkeep time2 h/mo × $50/h$100/mo
Difference each month$99 − $5 − $100−$6/mo
Over 12 months−$6 × 12−$72
Setup, once4 h × $50/h−$200
Year one−$72 − $200−$272
  • Not counting your time (28 h in year one): saves $1,128 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Open sourceFiderCosts $1,160 more in year one
$25/mo today → $5/mo + 2 h upkeep · setup 4 h
Covers 50% of the core features (not: Feedback notes and insights, Prioritization)
Self-hosted Fider (AGPL-3.0) gives a public idea portal with votes and a roadmap view; no insights repository, prioritization scoring or AI.
License: open_source
How we got this
You pay now: Productboard Plus$25/user/mo × 1 user$25/mo
New cost: Fidera small server (modeled)$5/mo
Your upkeep time2 h/mo × $50/h$100/mo
Difference each month$25 − $5 − $100−$80/mo
Over 12 months−$80 × 12−$960
Setup, once4 h × $50/h−$200
Year one−$960 − $200−$1,160
  • Not counting your time (28 h in year one): saves $240 in year one.

Year one = 12 × (what you pay now − the new cost − upkeep) − setup, with your time at $50/hour. Prices are public list prices; hours are Stackcut’s planning estimates. Price it for your team

Compare before you switch

Read the checked comparisons and workload guides for the tools this recipe replaces.

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