The short answer
- Moving from Salesforce Starter Suite to Twenty at 1 seat saves $106 in the first year, after setup and upkeep time (Stackcut's model: modeled, not measured).
- Twenty's official migration guide moves 6 kinds of data in full; 3 things stay behind. What moves
- 2 public accounts of making this switch: 1 evaluated, 1 switched. Read them
- Switching help: Twenty's partner directory lists migration ('Move your data out of Salesforce, HubSpot or spreadsheets'), customization and apps, self-hosted operations, and training and RevOps; partners are hired and booked directly, and Twenty offers to match you with one. twenty.com
What Salesforce and Twenty cost
List prices from each vendor's pricing page, as stored in the Stackcut catalog. Each price links its source.
| Plan | Billed monthly | Billed yearly (per month) | What you get |
|---|---|---|---|
| Salesforce Starter Suite | $25/user/mo | $25/user/mo | Per user, billed monthly or annually. Lead, account, contact and opportunity management; sales flows and lead routing; email, event and contact sync; email marketing; 10 GB data storage per org |
| Salesforce Pro Suite | not shown | $100/user/mo | Per user, billed annually only. Adds customization and automation, quoting and forecasting; 10 GB per org |
| Salesforce Core | not shown | $195/user/mo | Per user, billed annually only. Sales Cloud with AI, Slack Business+ and Tableau Next |
| Salesforce Advanced | not shown | $395/user/mo | Per user, billed annually only. Adds enhanced security, more AI and data capacity |
| Twenty Pro | $12/user/mo | $9/user/mo | Cloud. Unlimited seats, records, custom objects and dashboards; workflows with 5 workflow credits a month (50 a year on yearly billing); standard support |
| Twenty Organization | $25/user/mo | $19/user/mo | Cloud. Adds row-level permissions, SAML/OIDC SSO, custom domain and priority support |
| Twenty Self-hosted Organization | $25/user/mo | $19/user/mo | Self-hosted license adding custom AI models, row-level permissions, SSO and Twenty team support |
- Salesforce free plan: Free Suite: $0 with 2 user licenses, no contract or credit card; lead, opportunity and case management, simple email marketing, connected Slack. Paid editions also have a 30-day free trial salesforce.com
- Twenty free plan: Self-hosted Pro is $0: full customization, custom apps, up to 5 workspaces, community support. The cloud has no free plan (30-day trial, no credit card) twenty.com
Moving from Salesforce to Twenty
What Twenty's importer carries over, what it leaves behind, and any help it offers switchers.
To Twenty
Official guide docs.twenty.com · Tools: Twenty CSV import, Twenty REST/GraphQL API
Moves: companies / accounts (full); contacts / people (full); opportunities / deals (full); notes and tasks / activities (full); custom objects and fields (full); user assignments (owner, assignee) (full). docs.twenty.com
Doesn't move: file attachments; Views, workflows and permissions, which must be recreated manually after migration; File attachments, which are not part of CSV exports. docs.twenty.com
Watch out for:
- Fields must exist in Twenty before import; the CSV import creates records, not fields docs.twenty.com
- Import parents first or relation columns fail with parent-record-not-found errors docs.twenty.com
- Domains must be https://domain.com (not domain.com) or email/calendar sync creates duplicates docs.twenty.com
Community guide taskrhino.ca · Tools: Native CRM import tools (CSV), API-based custom scripts, ETL platforms (Trujay, Informatica, Talend)
Moves: accounts / contacts / opportunities / activities (full); custom objects (partial); relationships between objects (partial). taskrhino.ca
Doesn't move: Unused custom fields and objects, which they advise archiving or retiring rather than migrating. taskrhino.ca
Watch out for:
- Claims 83% of CRM migration projects fail, exceed budgets or disrupt business, blaming planning rather than technical complexity taskrhino.ca
- Picklist mismatches must be explicitly mapped, e.g. Salesforce Prospecting to the destination New stage taskrhino.ca
- One client hit a rollback trigger when 11% of deals lost contact relationships; relationship mapping had to be fixed and re-run taskrhino.ca
Switching help: Twenty's partner directory lists migration ('Move your data out of Salesforce, HubSpot or spreadsheets'), customization and apps, self-hosted operations, and training and RevOps; partners are hired and booked directly, and Twenty offers to match you with one. twenty.com
Switching help: Twenty supports CSV import for standard Salesforce datasets on its own, and its REST/GraphQL API (batching up to 60 records per call) handles bulk transfers for 50,000+ record migrations at no extra migration-software cost. docs.twenty.com
From each destination's own migration docs and switching pages, plus community write-ups where no official guide exists, each checked against its page. Confirm terms on the linked page before you rely on an offer.
People who moved from Salesforce to Twenty
2 public accounts of leaving Salesforce: 1 evaluated, 1 switched. Summaries are ours; each links the original, and each was checked against its page before it appeared here.
A daily Salesforce user self-hosted Twenty 1.0, extended the data model, synced real organization records from a side project through the API, and concluded it cannot replace Salesforce — while saying many organizations that do not need Salesforce breadth would benefit from it. (Review of Twenty 1.0; the gaps he lists carry Q3/Q4 2025 roadmap dates.) hyteck.de blog
Twenty own customers page lists Alternative Partners as having replaced Salesforce with a self-hosted Twenty instance, using agentic AI to compress the migration; the listing gives no dates, volumes or cost figures, and detailed story page was not separately fetched. Twenty
How to leave Salesforce
Export first, then cancel. Every step links the vendor's own help page, checked on the date shown.
How to leave Salesforce
Export first
- All your data: Setup → Data Export → Export Now or Schedule Export (ZIP of CSV files). Weekly exports need Enterprise, Performance or Unlimited; other editions export monthly. The ZIP files are deleted 48 hours after the email, not counting weekends. help.salesforce.com
Cancel
- Export your data first (see export).
- For a paid subscription, contact Salesforce's Customer Service Billing Department: its help page offers no self-serve cancel.
FAQ
Is Twenty cheaper than Salesforce?
Modeled, not measured: moving from Salesforce Starter Suite to Twenty at 1 seat saves $106 in the first year, after setup and upkeep time at $50/hour. It depends on your plan, seats and usage. the math
Can I move my Salesforce data to Twenty?
Twenty's official guide moves: companies / accounts; contacts / people; opportunities / deals; notes and tasks / activities; custom objects and fields. It doesn't move: file attachments; Views, workflows and permissions, which must be recreated manually after migration; File attachments, which are not part of CSV exports. docs.twenty.com
Does Twenty help people switch from Salesforce?
Twenty's partner directory lists migration ('Move your data out of Salesforce, HubSpot or spreadsheets'), customization and apps, self-hosted operations, and training and RevOps; partners are hired and booked directly, and Twenty offers to match you with one. twenty.com
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