{
 "id": "ziprecruiter",
 "name": "ZipRecruiter",
 "category": "business_finance",
 "website": "https://www.ziprecruiter.com",
 "domains": [
  "ziprecruiter.com"
 ],
 "summary": "Employers cancel from their ZipRecruiter dashboard (plan options are under the Account tab); the plan ends at the end of the monthly or annual period you chose, with no further billing. Refund and annual-plan rules aren't on the public pricing pages: ask ZipRecruiter support at (877) 252-1062.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "ZipRecruiter employer plans (monthly or annual) bought online",
   "who": "The employer account holder, signed in",
   "method": "self_serve",
   "start_url": "https://www.ziprecruiter.com",
   "steps": [
    {
     "do": "Sign in to your ZipRecruiter employer dashboard and click the Account tab to see your plan options",
     "expect": null
    },
    {
     "do": "Cancel your subscription from the dashboard",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription is cancelled at the end of the subscription period you chose (monthly or annual), and you aren't billed again",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Downgrade to a smaller plan from the Account tab. When the current plan's term ends, your oldest jobs over the new plan's allowed count are removed from job sites",
   "evidence": "documented",
   "source_ids": [
    "s4",
    "s5"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the subscription period you chose",
  "data_kept": null,
  "you_lose": [
   "Job distribution for jobs above a smaller plan's allowed count, when you downgrade"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Plan changes (upgrade or downgrade) are under the Account tab of the employer dashboard",
   "Invoicing is available for multi-month plans (contact ZipRecruiter to request it); how invoiced or annual plans are cancelled isn't stated on ZipRecruiter's pricing pages",
   "Employer support: Help Center, Live Chat, email, or phone (877) 252-1062"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.ziprecruiter.com/post-a-job",
   "title": "Post a Job (ZipRecruiter for employers)",
   "publisher": "vendor",
   "quote": "After your trial, continue with your selected plan or cancel anytime directly from your dashboard.",
   "supports": "cancelling from the dashboard"
  },
  {
   "id": "s2",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "No commitment. Upgrade, downgrade or cancel at any time.",
   "supports": "cancel at any time"
  },
  {
   "id": "s3",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "If you decide to cancel your subscription, it will be cancelled at the end of the subscription period that you chose and you won't be billed again.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s4",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "Simply click on the \"Account\" tab to see your options and either upgrade or downgrade your plan.",
   "supports": "where plan options are"
  },
  {
   "id": "s5",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "Once the term of your current plan ends, your oldest jobs (over the allowed count) will automatically be removed from job sites.",
   "supports": "what a downgrade removes"
  },
  {
   "id": "s6",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "Invoicing is available for multi-month plans. Contact us to request invoicing.",
   "supports": "invoiced multi-month plans"
  },
  {
   "id": "s7",
   "url": "https://www.ziprecruiter.com/pricing",
   "title": "ZipRecruiter pricing",
   "publisher": "vendor",
   "quote": "Have more questions? Visit the Help Center, Live Chat, Email Us or call (877) 252-1062",
   "supports": "employer support contacts"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Cancellation details for monthly, annual and trial plans, and any partial refunds, are in ZipRecruiter's employer help center (support.ziprecruiter.com), which this guide doesn't cover yet",
   "The exact dashboard menus and confirmation screens for cancelling aren't described on ZipRecruiter's pricing pages",
   "Refund policy, mid-cycle partial refunds and free-trial cancellation rules are unconfirmed",
   "How annual and invoiced (multi-month) plans are cancelled, and any notice or early-termination terms, are unconfirmed",
   "Renewal and refund terms in ZipRecruiter's Terms of Use aren't covered here",
   "What happens to job posts, candidates and account data after cancelling isn't stated on ZipRecruiter's pricing pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "partial",
   "notes": [
    "Re-checked the dashboard cancel route, end-of-period timing, Account-tab plan changes, downgrade effect, invoicing and support contacts against ZipRecruiter's pricing and post-a-job pages; all confirmed",
    "Summary: replaced a note about which pages could be read with plain advice to ask support about refunds and annual plans",
    "The employer help center and the Terms of Use still couldn't be checked, so the refund, annual-plan and confirmation details stay unconfirmed"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/ziprecruiter",
 "json": "https://stackcut.io/exits/ziprecruiter.json",
 "evidence": {
  "packet_revision": "cf267324b6f2f085c9428927921db8dc69b6b814e30995899df1ef5f0b1a2701",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "ziprecruiter--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}