{
 "id": "youtube_tv",
 "name": "YouTube TV",
 "category": "streaming_video",
 "website": "https://tv.youtube.com",
 "domains": [
  "tv.youtube.com"
 ],
 "summary": "Cancel in a web browser at tv.youtube.com/cancel (profile photo, Settings, Membership, Manage, Cancel membership) or in the Android app; on iPhone use a browser. Google Play-billed members cancel in Google Play. Access lasts to the end of the paid period; recordings expire 21 days later.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Memberships billed by YouTube TV (Google billing), including free trials",
   "who": "The account holder; in a family group, only the family manager can change the membership",
   "method": "self_serve",
   "start_url": "https://tv.youtube.com/cancel",
   "steps": [
    {
     "do": "Open YouTube TV in a web browser (a computer or a phone's browser) and select your profile photo",
     "expect": "Settings"
    },
    {
     "do": "Go to Settings, then Membership",
     "expect": "Manage"
    },
    {
     "do": "Click Manage",
     "expect": "Cancel membership"
    },
    {
     "do": "Click Cancel membership, then Cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access until the end of the payment period (or the end of the free trial); to cancel and lose access right away, contact YouTube TV support",
   "notice": null,
   "refund": "No refunds or credits for partial billing periods; a refund can be requested if included features are defective or do not perform as stated; if a refund is granted, you lose access to YouTube TV immediately",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s14",
    "s32",
    "s27",
    "s34"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Memberships billed by YouTube TV, using the Android app (the iPhone and iPad steps send you to a web browser)",
   "who": "The account holder; in a family group, only the family manager",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the YouTube TV app on your Android device and select your profile photo",
     "expect": "Settings"
    },
    {
     "do": "Go to Settings, then Membership",
     "expect": "Manage"
    },
    {
     "do": "Click Manage",
     "expect": "Cancel membership"
    },
    {
     "do": "Click Cancel membership, then Cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access until the end of the payment period (or the end of the free trial)",
   "notice": null,
   "refund": "No refunds or credits for partial billing periods",
   "fees": null,
   "source_ids": [
    "s6",
    "s7",
    "s3",
    "s14",
    "s27"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Memberships billed through Google Play",
   "who": "The Google Account that pays for the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "On a computer, go to subscriptions in Google Play",
     "expect": null
    },
    {
     "do": "Find YouTube TV and click Manage",
     "expect": "Cancel subscription"
    },
    {
     "do": "Click Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason and click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the membership for the time you've already paid",
   "notice": null,
   "refund": "Past subscription charges aren't refunded, with some exceptions under Google Play's refund policies",
   "fees": null,
   "source_ids": [
    "s18",
    "s28",
    "s33",
    "s19",
    "s20",
    "s21",
    "s23"
   ]
  },
  {
   "channel": "carrier_or_isp",
   "applies_to": "Memberships billed by a mobile carrier or internet provider",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": "https://tv.youtube.com/cancel",
   "steps": [
    {
     "do": "Follow the same YouTube TV steps: profile photo, then Settings, then Membership",
     "expect": "Manage"
    },
    {
     "do": "Click Manage, then Cancel membership, then Cancel",
     "expect": null
    },
    {
     "do": "For billing questions or refunds, contact the carrier or internet provider that bills you",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": "YouTube can't grant a refund; the provider's refund policies apply",
   "fees": null,
   "source_ids": [
    "s16",
    "s17",
    "s15"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause the membership for 4 weeks up to 6 months, starting at the end of the current billing cycle; billing restarts at the normal monthly price when the pause ends. Not available with Google Play or carrier/ISP billing",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13",
    "s18",
    "s16"
   ]
  },
  {
   "type": "downgrade",
   "what": "Switch from the main plan to a cheaper plan, such as the Sports Plan or a genre plan (switching isn't available in the iOS or Android apps); the new plan starts right away and you lose any promotional price",
   "evidence": "documented",
   "source_ids": [
    "s24",
    "s25",
    "s35",
    "s36"
   ]
  },
  {
   "type": "downgrade",
   "what": "Remove add-on networks individually instead of cancelling the whole membership",
   "evidence": "documented",
   "source_ids": [
    "s26"
   ]
  },
  {
   "type": "retention_offer",
   "what": "Members reported a $10-a-month discount offered when they started to cancel from YouTube TV settings (not offered to everyone)",
   "evidence": "reported",
   "seen": "2025-10",
   "source_ids": [
    "s29"
   ]
  },
  {
   "type": "retention_offer",
   "what": "A member reported that choosing the reason 'Cost' in the cancel flow brought up an offer to stay for 6 months at a lower price",
   "evidence": "reported",
   "seen": "2024-12",
   "source_ids": [
    "s30"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the payment period or free trial",
  "data_kept": "Recorded programs in the library expire 21 days after the payment period ends; library preferences are saved in case you re-sign up; Google may keep limited info such as your home zip code for billing and fraud prevention",
  "you_lose": [
   "Live TV and add-on networks at the end of the payment period",
   "Library recordings after 21 days",
   "Promotional prices may not be available if you restart"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "On iPhone or iPad, cancel in a web browser, not the app",
   "Cancelling the main plan cancels all add-ons too",
   "Uninstalling the app does not cancel a Google Play subscription",
   "Carrier- and ISP-billed members can't pause; if they cancel and re-sign up, billing moves to Google",
   "YouTube TV support: chat, or call +1 833-389-2054"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "Go to YouTube TV on a web browser. Select your profile photo.",
   "supports": "where the web flow starts"
  },
  {
   "id": "s2",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "Click Manage. Click Cancel membership",
   "supports": "the final steps"
  },
  {
   "id": "s3",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "When you cancel or pause your membership, you'll still have access to YouTube TV until the end of your payment period.",
   "supports": "when access ends"
  },
  {
   "id": "s4",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "Canceling YouTube TV does not immediately remove your access to the service, even during the free trial period.",
   "supports": "free trials keep access until the trial ends"
  },
  {
   "id": "s5",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "If you'd like to cancel and remove access to YouTube TV right away, get in touch with our support team.",
   "supports": "ending access immediately needs support"
  },
  {
   "id": "s6",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DAndroid",
   "title": "Cancel or pause your YouTube TV membership (Android)",
   "publisher": "vendor",
   "quote": "Open the YouTube TV app on your Android device, or go to YouTube TV on a web browser.",
   "supports": "the Android app route"
  },
  {
   "id": "s7",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DiOS",
   "title": "Cancel or pause your YouTube TV membership (iPhone & iPad)",
   "publisher": "vendor",
   "quote": "Go to YouTube TV using a computer or your mobile web browser. Tap your profile photo.",
   "supports": "iPhone and iPad users cancel in a browser"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "Recorded programs in your library will expire after 21 days. We'll save your library preferences in case you want to re-sign up later.",
   "supports": "what happens to recordings and preferences"
  },
  {
   "id": "s9",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "Google may store limited info (such as your home zip code) for billing and fraud prevention purposes.",
   "supports": "what data is kept"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "You'll lose access to add on networks and you won't be able to add networks without a membership.",
   "supports": "what you lose"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "If you choose to restart your membership, you may not be eligible for promotional prices and may not have access to previous recordings.",
   "supports": "what you lose if you restart"
  },
  {
   "id": "s12",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "When you pause your membership, you can choose the length of this paused state, from 4 weeks up to 6 months.",
   "supports": "the pause option"
  },
  {
   "id": "s13",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "When your paused state ends, you'll automatically be charged at your normal monthly price, and that date becomes your new billing date.",
   "supports": "what happens when a pause ends"
  },
  {
   "id": "s14",
   "url": "https://support.google.com/youtubetv/answer/7298539?hl=en",
   "title": "Request a refund for YouTube TV",
   "publisher": "vendor",
   "quote": "We do not give refunds or credits for partial billing periods.",
   "supports": "the refund policy"
  },
  {
   "id": "s15",
   "url": "https://support.google.com/youtubetv/answer/7298539?hl=en",
   "title": "Request a refund for YouTube TV",
   "publisher": "vendor",
   "quote": "If you subscribe to YouTube TV through your mobile carrier or internet provider: YouTube cannot grant a refund. Your provider's refund policies will apply.",
   "supports": "refunds for carrier- or ISP-billed members"
  },
  {
   "id": "s16",
   "url": "https://support.google.com/youtubetv/answer/9580404?hl=en",
   "title": "Pay for YouTube TV using your mobile carrier or internet provider",
   "publisher": "vendor",
   "quote": "If you're billed through your mobile carrier or internet provider, you can't currently pause your YouTube TV plan. Follow these steps if you'd like to cancel.",
   "supports": "the carrier/ISP route uses the YouTube TV cancel steps, and pause isn't available"
  },
  {
   "id": "s17",
   "url": "https://support.google.com/youtubetv/answer/9580404?hl=en",
   "title": "Pay for YouTube TV using your mobile carrier or internet provider",
   "publisher": "vendor",
   "quote": "Note that if you cancel through YouTube TV and decide to re-sign up, you'll be automatically billed through Google billing instead of your mobile carrier or internet provider.",
   "supports": "billing after re-signing up"
  },
  {
   "id": "s18",
   "url": "https://support.google.com/youtubetv/answer/12016022?hl=en",
   "title": "Google Play Store refunds (YouTube TV Help)",
   "publisher": "vendor",
   "quote": "With Google Play billing, you cannot pause your membership. Instead, you can cancel your membership and sign up again at any time.",
   "supports": "YouTube TV can be billed through Google Play, where pause isn't available"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481?hl=en",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s20",
   "url": "https://support.google.com/googleplay/answer/7018481?hl=en",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the final Google Play steps"
  },
  {
   "id": "s21",
   "url": "https://support.google.com/googleplay/answer/7018481?hl=en",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when Google Play access ends"
  },
  {
   "id": "s22",
   "url": "https://support.google.com/googleplay/answer/7018481?hl=en",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the agent tip about uninstalling"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleplay/answer/7018481?hl=en",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Your past subscriptions can't be refunded, with some exceptions as specified in this article or in Google Play's refund policies.",
   "supports": "Google Play refunds"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "The Sports Plan is a lower-priced option that only includes all the sports channels from the main plan, plus your local channels.",
   "supports": "a cheaper plan"
  },
  {
   "id": "s25",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "Plan switching is also not available on the iOS or Android apps.",
   "supports": "where plans can be switched"
  },
  {
   "id": "s26",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en&co=GENIE.Platform%3DDesktop",
   "title": "Cancel or pause your YouTube TV membership (Computer)",
   "publisher": "vendor",
   "quote": "If you've purchased add-on networks, you can also remove those individually.",
   "supports": "removing add-ons instead of cancelling"
  },
  {
   "id": "s27",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "Only the Family Manager will be able to make changes to a subscription.",
   "supports": "who can change a family membership"
  },
  {
   "id": "s28",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "Plan availability can vary depending on your billing provider (such as a mobile carrier, internet provider, or Google Play Billing).",
   "supports": "Google Play and carriers/ISPs are billing providers"
  },
  {
   "id": "s29",
   "url": "https://slickdeals.net/f/18651643-youtube-tv-existing-customers-10-off-per-month-for-6-months",
   "title": "Slickdeals thread: YouTube TV existing customers $10 off per month",
   "publisher": "community",
   "quote": "I clicked on the cancel link in the email which took me to my Youtube setting page and there was the offer. $82.99 per month - $10 promo",
   "supports": "a reported retention discount (October 2025)"
  },
  {
   "id": "s30",
   "url": "https://slickdeals.net/f/17988057-ymmv-retention-offer-youtube-tv-rate-increase-to-82-99-jan-2025-attempt-to-cancel-and-keep-current-rate-of-72-99-for-6-months",
   "title": "Slickdeals thread: YouTube TV retention offer",
   "publisher": "community",
   "quote": "If you go to Cancel your subscription, it will ask you the Reason - choose 'Cost' - I got a pop up saying Stay with us for 6 months",
   "supports": "a reported retention offer after choosing a reason (December 2024)"
  },
  {
   "id": "s31",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "If you cancel your YouTube TV Plan then all add-ons will automatically be cancelled as well.",
   "supports": "the agent tip about add-ons"
  },
  {
   "id": "s32",
   "url": "https://support.google.com/youtubetv/answer/7298539?hl=en",
   "title": "Request a refund for YouTube TV",
   "publisher": "vendor",
   "quote": "If features included with your YouTube TV membership are defective, or do not perform as stated, click the button below to request a refund.",
   "supports": "when a refund can be requested"
  },
  {
   "id": "s33",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "you can cancel your subscription through your current billing platform and then resubscribe directly through the YouTube TV homepage",
   "supports": "members billed by another platform cancel on that platform"
  },
  {
   "id": "s34",
   "url": "https://support.google.com/youtubetv/answer/7298539?hl=en",
   "title": "Request a refund for YouTube TV",
   "publisher": "vendor",
   "quote": "If you're granted a refund, you'll lose access to YouTube TV immediately, and you will get your money back.",
   "supports": "a granted refund ends access right away"
  },
  {
   "id": "s35",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "When you switch your plan, your new plan starts right away.",
   "supports": "a plan switch takes effect immediately"
  },
  {
   "id": "s36",
   "url": "https://support.google.com/youtubetv/answer/16865391?hl=en",
   "title": "Learn about YouTube TV Plans",
   "publisher": "vendor",
   "quote": "If you are on a promotional price and switch plans, you will lose the promotion.",
   "supports": "switching plans ends a promotional price"
  },
  {
   "id": "s37",
   "url": "https://support.google.com/youtubetv/answer/7129668?hl=en",
   "title": "Cancel or pause your YouTube TV membership",
   "publisher": "vendor",
   "quote": "Chat with us or call us at +1 833-389-2054 to explore options to pause or customize your plan.",
   "supports": "official support route to discuss pause or plan customization"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How a direct cancellation is confirmed (email or on-screen status) is not documented in YouTube TV Help",
   "When access ends for carrier- or ISP-billed members is not stated",
   "Retention offers are community reports, not documented by YouTube TV",
   "No data export is documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "Refund: a granted refund ends access immediately (s34)",
    "Downgrade: a plan switch starts right away and ends a promotional price (s35, s36)",
    "Independent review on 2026-10-06 covers youtube-tv.plan-options: read the cited official source, corrected quote or action wording where needed, retained unknown eligibility and offer terms, and require approval before any final change. Earlier packet facts retain their original checked_on date."
   ]
  }
 },
 "negotiation": [
  {
   "id": "youtube-tv.plan-options",
   "route_id": "youtube-tv--direct-web--r1",
   "kind": "support_retention",
   "channel": "direct_web",
   "method": "chat",
   "applies_to": "YouTube TV members considering cancellation or a billing change",
   "market": "United States",
   "start_url": "https://support.google.com/youtubetv/chat",
   "contact_phone": "+1 833-389-2054",
   "contact_email": null,
   "evidence": "documented",
   "checked_on": "2026-10-06",
   "seen_on": null,
   "source_ids": [
    "s37"
   ],
   "terms": {
    "price": null,
    "currency": null,
    "billing_period": null,
    "discount_duration_months": null,
    "renewal_price": null,
    "new_commitment": null,
    "fees": null,
    "starts": null
   },
   "how": [
    "Before canceling, use YouTube TV chat or call 833-389-2054 to explore options to pause or customize the plan."
   ],
   "unknowns": [
    "The support page does not promise a discount or a specific customized price, duration, renewal price, or eligibility."
   ]
  }
 ],
 "page": "https://stackcut.io/cancel/youtube_tv",
 "json": "https://stackcut.io/exits/youtube_tv.json",
 "evidence": {
  "packet_revision": "fcf94cdc1e88e713f48b8ae69233e945100ad1ceaa786e44955ca3c84027f4d6",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "youtube-tv--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "youtube-tv--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "youtube-tv--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "youtube-tv--carrier-or-isp--r4",
    "channel": "carrier_or_isp",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}