{
 "id": "wsj",
 "name": "The Wall Street Journal",
 "category": "news_magazines",
 "website": "https://www.wsj.com",
 "domains": [
  "wsj.com"
 ],
 "summary": "If you subscribed in the WSJ app through Apple or Google Play, cancel there. Apple-billed plans can't be cancelled mid-period: turning off auto-renewal stops the next charge. WSJ blocks AI agents from its help pages, so cancelling a subscription WSJ bills directly isn't documented here yet.",
 "routes": [
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought in The Wall Street Journal app on iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then The Wall Street Journal",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message and no Cancel button in Subscriptions",
   "effective": "Auto-renewal stops; the current period can't be cancelled, so access runs to its end",
   "notice": "Apple charges the renewal within 24 hours before the current period ends, so turn off auto-renewal before then",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions bought in The Wall Street Journal app on Android (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "The Wall Street Journal"
    },
    {
     "do": "Click Manage next to it, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you have already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s11"
   ]
  }
 ],
 "pay_less": [],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the period already paid for (Apple and Google Play billing)",
  "data_kept": null,
  "you_lose": [
   "Digital access to WSJ.com, the WSJ app and the WSJ. Magazine digital edition once the paid period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "An Apple-billed WSJ subscription can't be cancelled during the active period: turn off auto-renewal to stop the next charge",
   "Uninstalling the app does not cancel a Google Play subscription",
   "If WSJ is not in your Apple or Google Play subscriptions, another company bills you: check your bank or card statement"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://apps.apple.com/us/app/the-wall-street-journal-news/id364387007",
   "title": "The Wall Street Journal. News on the App Store",
   "publisher": "vendor",
   "quote": "You can turn off auto-renewal by going to your Account Settings after purchase.",
   "supports": "Apple-billed subscriptions are stopped in Apple's account settings"
  },
  {
   "id": "s2",
   "url": "https://apps.apple.com/us/app/the-wall-street-journal-news/id364387007",
   "title": "The Wall Street Journal. News on the App Store",
   "publisher": "vendor",
   "quote": "No cancellation of your subscription is allowed during the active subscription period.",
   "supports": "the current period can't be cancelled"
  },
  {
   "id": "s3",
   "url": "https://apps.apple.com/us/app/the-wall-street-journal-news/id364387007",
   "title": "The Wall Street Journal. News on the App Store",
   "publisher": "vendor",
   "quote": "Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period.",
   "supports": "when Apple charges the renewal"
  },
  {
   "id": "s4",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple cancel steps"
  },
  {
   "id": "s5",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "s6",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "You might've bought the subscription from another company. To find out which company bills you, check your bank or credit card statement.",
   "supports": "the tip for subscriptions not billed by Apple"
  },
  {
   "id": "s7",
   "url": "https://play.google.com/store/apps/details?id=wsj.reader_sp&hl=en",
   "title": "The Wall Street Journal. News on Google Play",
   "publisher": "vendor",
   "quote": "Available for subscription for $32.99 per month and receive unlimited digital access-including instant access to WSJ.com, the WSJ app and the WSJ. Magazine digital edition.",
   "supports": "the Android app sells subscriptions, and what they include"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play cancel steps"
  },
  {
   "id": "s9",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when Google Play access ends"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the uninstall tip"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the Google Play confirmation pop-up step"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "WSJ's and Dow Jones's own sites (wsj.com, customercenter.wsj.com, dowjones.com) couldn't be checked, so cancelling a subscription billed by WSJ (online, phone or chat), print subscriptions, notice, refunds, cheaper plans and data export aren't documented here",
   "No retention-offer report could be read",
   "What WSJ keeps after cancelling is not documented on pages we could read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Google Play route: added a source quote for the confirmation pop-up step",
    "Apple and Google Play routes, renewal timing and the no-mid-period-cancel rule re-checked on the app listings and platform pages",
    "wsj.com, customercenter.wsj.com and dowjones.com still couldn't be checked, so the direct route stays undocumented"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/wsj",
 "json": "https://stackcut.io/exits/wsj.json",
 "evidence": {
  "packet_revision": "36f8234460dd6d2ce6928f51db8f1be6e82ccd6624db0fe0a431743015b9b52d",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "wsj--apple-app-store--r1",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "wsj--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}