{
 "id": "wordtune",
 "name": "Wordtune",
 "category": "productivity",
 "website": "https://www.wordtune.com",
 "domains": [
  "wordtune.com"
 ],
 "summary": "Cancel on the web: Account page, Manage plan, then Cancel subscription under Billing. The plan runs to the end of the billing period, then drops to the free version. No refunds, so cancel before renewal or before a 3-day trial ends. Removing the browser extension doesn't cancel.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Cancel Advanced or Unlimited",
   "applies_to": "Advanced and Unlimited plans (monthly or annual) bought on the Wordtune website, including a 3-day free trial",
   "who": "The account holder, signed in to the account that has the subscription",
   "method": "self_serve",
   "start_url": "https://app.wordtune.com/account",
   "steps": [
    {
     "do": "Open your Account page from your profile icon in the Editor (in the browser extension, click the Settings gear icon and choose Manage Plan)",
     "expect": "Manage plan"
    },
    {
     "do": "Click Manage plan (scroll down if you don't see it)",
     "expect": "Billing"
    },
    {
     "do": "Scroll down to the Billing section and click Cancel subscription at the bottom of the page",
     "expect": null
    },
    {
     "do": "Confirm your cancellation request",
     "expect": null
    }
   ],
   "confirm_by": "Check your account status: it should move to the Free/Basic plan with no charges pending",
   "effective": "The subscription stays active until the end of the current billing period, then you're downgraded to the free version and not charged again",
   "notice": "Cancel before the billing cycle renews, or before a free trial ends, to avoid the next charge",
   "refund": "None: Wordtune doesn't give refunds or credits for partial subscription periods",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s31",
    "s32",
    "s33",
    "s34",
    "s37"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Wordtune Business",
   "applies_to": "Wordtune Business subscriptions, paid by credit card, debit card or invoice (free 7-day trials for 3 to 100 seats)",
   "who": "An account administrator (Wordtune says administrators reach Billing through the Account Page and Manage plan)",
   "method": "self_serve",
   "start_url": "https://app.wordtune.com/account",
   "steps": [
    {
     "do": "Open the Account page and click Manage Plan",
     "expect": "Billing"
    },
    {
     "do": "Scroll to the Billing section and cancel the subscription before the billing cycle renews",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription ends at the end of the current subscription period, then the account moves to the free version",
   "notice": "Cancel before the billing cycle renews",
   "refund": "None: Wordtune doesn't offer refunds",
   "fees": null,
   "source_ids": [
    "s8",
    "s9",
    "s11",
    "s14",
    "s15",
    "s16",
    "s17",
    "s18"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete the account",
   "applies_to": "Any Wordtune account you want permanently deleted",
   "who": "The account holder",
   "method": "chat",
   "start_url": "https://support.wordtune.com/en/",
   "steps": [
    {
     "do": "Contact Wordtune support through the messenger (chatbot) icon in the bottom right corner of the Help Center, or email help@wordtune.com, and ask for your account to be fully deleted",
     "expect": null
    },
    {
     "do": "Include your name and the email address on the Wordtune account, and make sure that email matches the account",
     "expect": null
    }
   ],
   "confirm_by": "A message saying the deletion process has begun, then a notice when the deletion is complete",
   "effective": "The account is permanently deleted; removing all personal data from Wordtune's backend systems can take up to 30 days",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s19",
    "s20",
    "s21",
    "s22",
    "s23",
    "s24",
    "s35",
    "s36"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The free Basic plan: 10 rewrites and AI suggestions a day and 3 AI summarizations a month, with spelling corrections and grammar checks",
   "evidence": "documented",
   "source_ids": [
    "s25",
    "s26",
    "s12"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing costs about half as much as paying monthly",
   "evidence": "documented",
   "source_ids": [
    "s27"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "30% off Advanced and Unlimited for students, educators and non-profit or NGO staff with an .edu or academic email or proof of enrollment or employment; apply on Wordtune's Discount Page or through support. It can't be combined with other promotional offers, including annual billing savings",
   "evidence": "documented",
   "source_ids": [
    "s28",
    "s29",
    "s30"
   ]
  }
 ],
 "export": [
  {
   "data": "Invoices",
   "how": "Open the Account Page, click Manage plan, and download them from the Billing section",
   "format": null,
   "limits": "For Business accounts, account administrators can access invoices",
   "source_ids": [
    "s17",
    "s18"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing period; then the account drops to the free version",
  "data_kept": "Not stated for cancelling. If you have the account deleted, removing all personal data from Wordtune's backend systems can take up to 30 days",
  "you_lose": [
   "Advanced or Unlimited features when the billing period ends",
   "If you delete the account: everything stored in Wordtune Editor, including saved documents; this can't be undone"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Removing the Wordtune Chrome extension or Edge add-on doesn't cancel the subscription",
   "If you have several email addresses, sign in with each to find the account with the active subscription; an Apple sign-up may be linked to a private relay email",
   "A free trial needs payment details and charges when it ends unless you cancel first",
   "Deleting the account is a separate request to support, and it can't be undone"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "First, visit your Account page via your profile icon.",
   "supports": "where cancelling starts"
  },
  {
   "id": "s2",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "Next, click on the \"Manage plan\" button below ( scroll down if you don't see it).",
   "supports": "the Manage plan step"
  },
  {
   "id": "s3",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "scroll down to the \"Billing\" section, and you will see a \"Cancel subscription\" button at the bottom of the page.",
   "supports": "the Cancel subscription button"
  },
  {
   "id": "s4",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "After clicking the \"Cancel subscription\" button, confirm your cancellation request to proceed.",
   "supports": "the confirmation step"
  },
  {
   "id": "s5",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "check your account status to ensure it has transitioned to the Free/Basic Plan and no charges are pending.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s6",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "your subscription will remain active until the end of your current billing period, after which you will not be charged again.",
   "supports": "when access ends"
  },
  {
   "id": "s7",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "Simply removing the Wordtune Google Chrome Extension or Edge-on will not cancel your Wordtune Plus or Unlimited Subscription.",
   "supports": "removing the extension doesn't cancel"
  },
  {
   "id": "s8",
   "url": "https://www.wordtune.com/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "The cancellation will take effect the day after the last day of the current Subscription period, and you will be downgraded to the free version.",
   "supports": "when cancellation takes effect"
  },
  {
   "id": "s9",
   "url": "https://www.wordtune.com/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "We do not provide refunds or credits for any partial subscription periods.",
   "supports": "no refunds"
  },
  {
   "id": "s10",
   "url": "https://www.wordtune.com/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "all subscriptions to Wordtune (including all paid accounts) are renewed automatically using the credit card we have on file.",
   "supports": "automatic renewal"
  },
  {
   "id": "s11",
   "url": "https://support.wordtune.com/en/articles/5310819-wordtune-s-billing-policy",
   "title": "Wordtune's Billing Policy",
   "publisher": "vendor",
   "quote": "We do not offer refunds, however you can cancel your subscription at any time before your billing cycle renews.",
   "supports": "cancel before renewal, no refunds"
  },
  {
   "id": "s12",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "We do not offer refunds but you can cancel your subscription before the next billing cycle or before your trial ends",
   "supports": "cancel before renewal or before the trial ends"
  },
  {
   "id": "s13",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "You'll need to enter payment information, but you won't be charged until the trial period ends.",
   "supports": "trials charge when they end"
  },
  {
   "id": "s14",
   "url": "https://support.wordtune.com/en/articles/8698515-wordtune-business-pricing-billing",
   "title": "Wordtune Business Pricing & Billing",
   "publisher": "vendor",
   "quote": "Wordtune Business offers free 7-day trials for accounts with 3 to 100 seats.",
   "supports": "Business trials"
  },
  {
   "id": "s15",
   "url": "https://support.wordtune.com/en/articles/8698515-wordtune-business-pricing-billing",
   "title": "Wordtune Business Pricing & Billing",
   "publisher": "vendor",
   "quote": "Wordtune accepts credit cards, debit cards, and invoices for purchases of Wordtune Business subscriptions.",
   "supports": "how Business is paid"
  },
  {
   "id": "s16",
   "url": "https://support.wordtune.com/en/articles/8698515-wordtune-business-pricing-billing",
   "title": "Wordtune Business Pricing & Billing",
   "publisher": "vendor",
   "quote": "You can cancel your subscription at any time before your billing cycle renews",
   "supports": "cancelling a Business subscription"
  },
  {
   "id": "s17",
   "url": "https://support.wordtune.com/en/articles/8698515-wordtune-business-pricing-billing",
   "title": "Wordtune Business Pricing & Billing",
   "publisher": "vendor",
   "quote": "Account administrators will be able to access invoices",
   "supports": "administrators manage Business billing"
  },
  {
   "id": "s18",
   "url": "https://support.wordtune.com/en/articles/8698515-wordtune-business-pricing-billing",
   "title": "Wordtune Business Pricing & Billing",
   "publisher": "vendor",
   "quote": "Downloadable invoices are located under the section title \"Billing\"",
   "supports": "where invoices are"
  },
  {
   "id": "s19",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "In order to fully delete your account, please reach out to one of our agents.",
   "supports": "deletion goes through support"
  },
  {
   "id": "s20",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "Include identifying details such as your name and the email address associated with your account.",
   "supports": "what to include in the request"
  },
  {
   "id": "s21",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "Your Free/Basic account associated with your email address will be permanently deleted.",
   "supports": "what deletion does"
  },
  {
   "id": "s22",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "The complete removal of all personal data from backend systems may take up to 30 days.",
   "supports": "how long deletion takes"
  },
  {
   "id": "s23",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "You will lose all the information you have stored in Wordtune Editor as well as any documents you have saved in the Editor. This action cannot be undone.",
   "supports": "what you lose by deleting"
  },
  {
   "id": "s24",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "You can contact the support team through the chatbot in the lower right-hand corner of the Help Center or email: help@wordtune.com",
   "supports": "how to reach support"
  },
  {
   "id": "s25",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "Limited daily use: 10 Rewrites & AI suggestions",
   "supports": "the free plan's daily limit"
  },
  {
   "id": "s26",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "Limited monthly use: 3 AI summarizations",
   "supports": "the free plan's monthly limit"
  },
  {
   "id": "s27",
   "url": "https://support.wordtune.com/en/articles/5316519-wordtune-discount-offers-and-policy",
   "title": "Wordtune Discount Offers and Policy",
   "publisher": "vendor",
   "quote": "50% cost savings for users who opt for annual billing instead of monthly payments",
   "supports": "annual billing savings"
  },
  {
   "id": "s28",
   "url": "https://support.wordtune.com/en/articles/5316519-wordtune-discount-offers-and-policy",
   "title": "Wordtune Discount Offers and Policy",
   "publisher": "vendor",
   "quote": "30% discount on Advanced and Unlimited Wordtune subscriptions",
   "supports": "the academic discount"
  },
  {
   "id": "s29",
   "url": "https://support.wordtune.com/en/articles/5316519-wordtune-discount-offers-and-policy",
   "title": "Wordtune Discount Offers and Policy",
   "publisher": "vendor",
   "quote": "Academic discounts cannot be combined with other promotional offers, including annual billing savings.",
   "supports": "the discount doesn't stack"
  },
  {
   "id": "s30",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "you are eligible for a 30% discount on both our annual and monthly plans",
   "supports": "the discount applies to annual and monthly plans"
  },
  {
   "id": "s31",
   "url": "https://support.wordtune.com/en/articles/14592307-how-can-i-locate-and-manage-subscriptions-linked-to-my-wordtune-account",
   "title": "How can I locate and manage subscriptions linked to my Wordtune account?",
   "publisher": "vendor",
   "quote": "If you used Apple to sign up, your subscription may be linked to a private relay email address instead of your personal email.",
   "supports": "finding the account that pays"
  },
  {
   "id": "s32",
   "url": "https://support.wordtune.com/en/articles/14592307-how-can-i-locate-and-manage-subscriptions-linked-to-my-wordtune-account",
   "title": "How can I locate and manage subscriptions linked to my Wordtune account?",
   "publisher": "vendor",
   "quote": "Try logging in to Wordtune with all of your email addresses",
   "supports": "checking each email address"
  },
  {
   "id": "s33",
   "url": "https://www.wordtune.com/pricing",
   "title": "Plans and pricing",
   "publisher": "vendor",
   "quote": "The free trial lasts 3 days from the date of purchase.",
   "supports": "the trial length"
  },
  {
   "id": "s34",
   "url": "https://www.wordtune.com/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "via your account page in the Software which can be accessed at https://app.wordtune.com/account",
   "supports": "cancelling from the account page"
  },
  {
   "id": "s35",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "After submitting your request, you will receive a confirmation message indicating that the deletion process has begun.",
   "supports": "the deletion confirmation"
  },
  {
   "id": "s36",
   "url": "https://support.wordtune.com/en/articles/5859886-can-i-delete-my-account",
   "title": "Can I Delete My Account?",
   "publisher": "vendor",
   "quote": "Once the deletion is complete, you will be notified.",
   "supports": "the completion notice"
  },
  {
   "id": "s37",
   "url": "https://support.wordtune.com/en/articles/5304438-how-do-i-cancel-my-premium-wordtune-subscription",
   "title": "How Do I Cancel My Premium Wordtune Subscription",
   "publisher": "vendor",
   "quote": "In the Extension: Click the \"Settings\" gear icon and choose the \"Manage Plan\" option from the dropdown.",
   "supports": "reaching Manage Plan from the extension"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Whether the Wordtune iPhone app sells subscriptions through Apple's App Store, and how to cancel those, isn't stated in Wordtune's help center or Terms of Use",
   "How removing seats from a Wordtune Business plan changes the bill, and how invoice-billed Business customers cancel, aren't documented",
   "Wordtune's help pages don't describe exporting documents saved in Wordtune Editor before deleting the account",
   "Whether the cancel flow shows an offer or asks why isn't documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "Re-checked every route fact against Wordtune's cancel, billing-policy, Business billing and account-deletion articles, its pricing page and Terms of Use: steps, timing, no-refund policy, trials and deletion are confirmed",
    "Added the extension's own path to Manage Plan, and the Terms' account-page link as the starting point",
    "Account deletion: added the confirmation message and the completion notice the help article describes",
    "Academic discount: it can't be combined with annual billing savings, per the discount article (quote corrected to its full sentence)",
    "Business route: who now matches the article (administrators reach Billing); one invoice quote corrected to the page's exact punctuation",
    "Help-center quotes were confirmed against the articles' own text; the automatic quote check can't load that help center (EMPTY)"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/wordtune",
 "json": "https://stackcut.io/exits/wordtune.json",
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  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "wordtune--direct-web--r1",
    "channel": "direct_web",
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     "checked_on": "2026-10-05",
     "age_days": 4,
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     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "wordtune--direct-web--r3",
    "channel": "direct_web",
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    "freshness": {
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     "stale_after_days": 30,
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  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
