{
 "id": "vidiq",
 "name": "vidIQ",
 "category": "marketing_sales",
 "website": "https://vidiq.com",
 "domains": [
  "vidiq.com"
 ],
 "summary": "Card or PayPal plans: in the vidIQ web app open Account Settings, Manage Plan, click Cancel Subscription at the bottom and finish the whole downgrade process. App Store or Google Play plans are cancelled there. Paid features last to the end of the billing cycle; unused days aren't refunded.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Paid plans bought on vidIQ's website with a credit or debit card or PayPal",
   "who": "The account holder, signed in to the vidIQ web app",
   "method": "self_serve",
   "start_url": "https://app.vidiq.com/account/settings/plans",
   "steps": [
    {
     "do": "Sign in to the vidIQ web app and open Account Settings, then Manage Plan",
     "expect": "Cancel Subscription at the bottom of the page"
    },
    {
     "do": "Click Cancel Subscription at the bottom of the page",
     "expect": "the downgrade process"
    },
    {
     "do": "Go through every step of the downgrade process to the end: stopping partway doesn't cancel the plan",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Paid features stay until the end of the current billing cycle",
   "notice": "Plans renew automatically each billing cycle until cancelled, so cancel before the renewal date",
   "refund": "None: vidIQ doesn't refund or credit unused days within a plan",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s24"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "vidIQ subscriptions bought in the iPhone or iPad app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then vidIQ",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "Apple shows an expiration message in red and no Cancel button",
   "effective": "Paid features stay until the end of the current billing cycle",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s10",
    "s5",
    "s23"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "vidIQ subscriptions bought in the Android app (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "Manage"
    },
    {
     "do": "Next to vidIQ, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14",
    "s10",
    "s23"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Change to a lower plan (fewer credits and channels) in the web app's plan settings; a downgrade takes effect at the end of the billing cycle. App Store and Google Play subscribers change plans with Apple or Google",
   "evidence": "documented",
   "source_ids": [
    "s15",
    "s16",
    "s10"
   ]
  },
  {
   "type": "free_plan",
   "what": "A free vidIQ account keeps tools such as keyword research, AI-generated daily ideas and competitor tracking",
   "evidence": "documented",
   "source_ids": [
    "s17"
   ]
  },
  {
   "type": "discount_program",
   "what": "vidIQ sends special offers to its email subscribers and sometimes shows an exclusive deal in the web app; support can't give discounts without a valid promo code",
   "evidence": "documented",
   "source_ids": [
    "s18"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "Not stated. Deleting the account (only possible in the vidIQ mobile app) can't be undone",
  "you_lose": [
   "Paid features once the billing cycle ends",
   "The whole account, if you delete it"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Cancelling runs through a multi-step downgrade process that must be finished; its screens aren't documented",
  "tips": [
   "Finish the entire downgrade process: leaving it partway doesn't cancel",
   "Deleting your vidIQ account doesn't cancel a paid subscription: cancel first, then delete",
   "Account deletion is only possible in the vidIQ mobile app (Account Settings, Delete my account)",
   "There's no pause option",
   "Bought through Apple or Google? Only Apple or Google can cancel or change it"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "click on Cancel Subscription at the bottom of the page",
   "supports": "the cancel button"
  },
  {
   "id": "s2",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "Please note that you will need to go through the entire downgrade process in order to fully cancel your plan!",
   "supports": "the downgrade process must be finished"
  },
  {
   "id": "s3",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "Your access to vidIQ's paid features will expire at the end of your current billing cycle.",
   "supports": "when access ends"
  },
  {
   "id": "s4",
   "url": "https://support.vidiq.com/en/articles/442414-why-was-i-charged-without-notification",
   "title": "Why was I charged without notification?",
   "publisher": "vendor",
   "quote": "Your plan renews automatically each billing cycle, keeping your benefits uninterrupted, until canceled.",
   "supports": "auto-renewal"
  },
  {
   "id": "s5",
   "url": "https://support.vidiq.com/en/articles/9406455-can-i-pause-my-paid-subscription",
   "title": "Can I pause my paid subscription?",
   "publisher": "vendor",
   "quote": "we are unable to put subscriptions on pause at this time",
   "supports": "no pause option"
  },
  {
   "id": "s6",
   "url": "https://support.vidiq.com/en/articles/442414-why-was-i-charged-without-notification",
   "title": "Why was I charged without notification?",
   "publisher": "vendor",
   "quote": "We do not offer refunds or credits for unused days within an existing plan.",
   "supports": "no refunds"
  },
  {
   "id": "s7",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "If your payment method is via Apple App Store you'll need to cancel your subscription directly through the App Store.",
   "supports": "the App Store route"
  },
  {
   "id": "s8",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "Apple's cancel steps"
  },
  {
   "id": "s9",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "s10",
   "url": "https://support.vidiq.com/en/articles/2754811-how-to-change-to-a-different-plan",
   "title": "How to change to a different plan?",
   "publisher": "vendor",
   "quote": "The Apple App Store and Google Play Store fully oversee the billing process on their side and require you to manage your subscriptions with them directly.",
   "supports": "app-store plans are managed by Apple or Google"
  },
  {
   "id": "s11",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "If your payment method is via Google Play Store you'll need to cancel your subscription directly through the Play Store.",
   "supports": "the Google Play route"
  },
  {
   "id": "s12",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "Google Play's cancel steps"
  },
  {
   "id": "s13",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up"
  },
  {
   "id": "s14",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access after a Google Play cancellation"
  },
  {
   "id": "s15",
   "url": "https://support.vidiq.com/en/articles/2754811-how-to-change-to-a-different-plan",
   "title": "How to change to a different plan?",
   "publisher": "vendor",
   "quote": "If you are changing to a lower tear plan, your plan change will take effect at the end of your billing cycle.",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s16",
   "url": "https://support.vidiq.com/en/articles/2754811-how-to-change-to-a-different-plan",
   "title": "How to change to a different plan?",
   "publisher": "vendor",
   "quote": "Select the credits per plan, which will also change the number of channels you can use",
   "supports": "plans differ by credits and channels"
  },
  {
   "id": "s17",
   "url": "https://support.vidiq.com/en/articles/7179765-how-to-create-a-free-vidiq-account",
   "title": "How to create a free vidIQ account",
   "publisher": "vendor",
   "quote": "keyword research, Ai generated daily ideas, competitor tracking and so much more",
   "supports": "what the free account includes"
  },
  {
   "id": "s18",
   "url": "https://support.vidiq.com/en/articles/7996486-does-vidiq-offer-discounts",
   "title": "Does vidIQ offer discounts?",
   "publisher": "vendor",
   "quote": "special offers to our email subscribers",
   "supports": "promo offers"
  },
  {
   "id": "s19",
   "url": "https://support.vidiq.com/en/articles/9736624-how-to-delete-my-vidiq-account",
   "title": "How to delete my vidIQ account",
   "publisher": "vendor",
   "quote": "Deleting your vidIQ account does not cancel your paid subscription!",
   "supports": "deleting doesn't cancel"
  },
  {
   "id": "s20",
   "url": "https://support.vidiq.com/en/articles/9736624-how-to-delete-my-vidiq-account",
   "title": "How to delete my vidIQ account",
   "publisher": "vendor",
   "quote": "Currently, you can delete your vidIQ account only via the vidIQ mobile app.",
   "supports": "deletion only in the mobile app"
  },
  {
   "id": "s21",
   "url": "https://support.vidiq.com/en/articles/9736624-how-to-delete-my-vidiq-account",
   "title": "How to delete my vidIQ account",
   "publisher": "vendor",
   "quote": "This action cannot be undone",
   "supports": "deletion is permanent"
  },
  {
   "id": "s22",
   "url": "https://support.vidiq.com/en/articles/9736624-how-to-delete-my-vidiq-account",
   "title": "How to delete my vidIQ account",
   "publisher": "vendor",
   "quote": "If you have a paid subscription, you need to cancel it first, then delete your vidIQ account.",
   "supports": "cancel before deleting"
  },
  {
   "id": "s23",
   "url": "https://support.vidiq.com/en/articles/442405-which-payment-methods-do-you-support",
   "title": "Which payment methods do you support?",
   "publisher": "vendor",
   "quote": "Not all vidIQ plans are available via this payment option at the moment.",
   "supports": "some plans are sold through the app stores"
  },
  {
   "id": "s24",
   "url": "https://support.vidiq.com/en/articles/7153722-how-to-cancel-my-paid-vidiq-subscription",
   "title": "How to cancel my paid vidIQ Subscription?",
   "publisher": "vendor",
   "quote": "Credit/Debit Card or PayPal",
   "supports": "which web-billed plans the self-serve route covers"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Plan prices, annual billing, and the Terms of Service's refund and termination clauses aren't confirmed; they would be on vidIQ's pricing page and Terms of Service (vidiq.com/terms)",
   "The screens of the downgrade process (any offers or survey) and the final confirmation aren't documented",
   "The help center doesn't say how long data is kept after cancelling or deleting",
   "vidIQ's payment-methods article doesn't list PayPal, though its cancel article covers PayPal-billed plans"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked all three routes, pay_less and tips against vidIQ's help center and Apple's and Google's cancel pages; route facts confirmed",
    "vidiq.com's pricing and Terms pages still couldn't be read, so those terms stay listed as not confirmed",
    "Rewrote the 'not confirmed' notes for readers"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/vidiq",
 "json": "https://stackcut.io/exits/vidiq.json",
 "evidence": {
  "packet_revision": "978e9e376f1802f9596d6feedb910ff09d90c7b5e36b4544372171e916798855",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "vidiq--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "vidiq--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "vidiq--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}