{
 "id": "uber_one",
 "name": "Uber One",
 "category": "shopping_memberships",
 "website": "https://www.uber.com/us/en/uber-one/",
 "domains": [
  "uber.com",
  "ubereats.com"
 ],
 "summary": "In the Uber or Uber Eats app you joined in: Account, Uber One, Manage Membership, End membership, then confirm. Benefits run to the end of the billing cycle; charges already taken aren't refunded. Gotcha: unused Uber One credits expire with the membership, and cancelling a free trial ends it immediately.",
 "routes": [
  {
   "channel": "direct_app",
   "applies_to": "Uber One memberships billed by Uber, bought in the Uber or Uber Eats app (including Uber One for Students)",
   "who": "The member, in the app they bought Uber One in (teens on a guardian's plan can't cancel it)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Uber or Uber Eats app you bought the membership in, go to Account, then Uber One",
     "expect": "Manage Membership"
    },
    {
     "do": "Tap Manage Membership, then End membership",
     "expect": "a request to confirm you want to cancel"
    },
    {
     "do": "Confirm that you want to cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Benefits continue until the end of the current billing cycle; cancelling during a free trial ends benefits immediately",
   "notice": "None needed: if you cancel within 24 hours before the renewal day and the next payment was already taken, Uber refunds it automatically",
   "refund": "Monthly payments already charged for the current billing cycle are non-refundable and not prorated",
   "fees": "No additional fees to cancel",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s13",
    "s14",
    "s15",
    "s18"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "applies_to": "Uber One received through an Authorized Partner's promotion or offer (partner-sponsored or partner-funded passes)",
   "who": "The member, with the partner that provided the offer",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Check the partner offer's terms and ask the Authorized Partner how to cancel, since the partner may manage payments and cancellation",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "A free trial from a third-party promotional offer keeps its benefits for the duration of the promotion",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s9",
    "s10"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause a monthly membership for a set period instead of cancelling (not on a free trial or partner offer); the pause starts when the current billing cycle ends. Pause at least 24 hours before your billing day to avoid the next charge; you can pause up to 4 times a calendar year",
   "evidence": "documented",
   "source_ids": [
    "s7",
    "s8",
    "s19",
    "s20"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Uber One for Students: $4.99 a month after a 4-week free trial, for verified students 18 or older. Students must re-verify every year; if re-verification fails, the plan converts to full-price Uber One",
   "evidence": "documented",
   "source_ids": [
    "s16",
    "s17",
    "s21"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing cycle (a free trial ends immediately)",
  "data_kept": null,
  "you_lose": [
   "Uber One benefits such as $0 Delivery Fee on eligible orders",
   "Unused Uber One credits, which expire at the end of that membership cycle",
   "Shared benefits for family members linked to your plan"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel in the same app (Uber or Uber Eats) the membership was bought in",
   "Cancelling within 24 hours before renewal is safe: a renewal charge already taken is refunded automatically",
   "Use Uber One credits first: they expire at the end of the membership cycle",
   "Family members linked to the plan lose benefits at the same time",
   "If a partner gave you Uber One, that partner may handle cancellation"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "To do this, go to the applicable Renewable Membership section (e.g., Uber One) in the Uber App that you purchased your Renewable Membership in and select “Manage Membership.”",
   "supports": "where to cancel, and to use the app you bought in"
  },
  {
   "id": "s2",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "Select the option for “End membership,” and then confirm you wish to cancel your subscription.",
   "supports": "the final steps"
  },
  {
   "id": "s3",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "If you cancel within 24 hours prior to your renewal day and your payment for the next Billing Cycle already has been processed, Uber will issue an automatic refund",
   "supports": "the automatic refund near renewal"
  },
  {
   "id": "s4",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "If you cancel your Renewable Membership, you will still have access to your Membership Benefits until the end of the current Billing Cycle",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "if you have a free trial and you cancel your Renewable Membership, then your access to your Membership Benefits will end immediately upon cancellation.",
   "supports": "free trials end at once"
  },
  {
   "id": "s6",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "All payments for a monthly Renewal Membership already charged for the current Billing Cycle are non-refundable and non-transferable",
   "supports": "no refund for the current cycle"
  },
  {
   "id": "s7",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "You may pause your Renewable Membership for a specific time period (“Paused State”) if you have a monthly membership and are not on a free trial",
   "supports": "pausing"
  },
  {
   "id": "s8",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "When you pause your subscription, your Paused State will begin once your current Billing Cycle ends.",
   "supports": "when a pause starts"
  },
  {
   "id": "s9",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "the Authorized Partner may manage aspects of your membership, including but not limited to, payments and cancellation. Check with the Authorized Partner for additional information.",
   "supports": "the partner route"
  },
  {
   "id": "s10",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "If you acquired your free trial through a third-party promotional offer, you will retain access to your Membership Benefits for the duration of the promotional offer",
   "supports": "partner trials run to the end of the promotion"
  },
  {
   "id": "s11",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "Upon termination or cancellation of your Renewable Membership your Uber One credits shall expire at the end of that membership cycle.",
   "supports": "credits expire"
  },
  {
   "id": "s12",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "If the Primary Member’s membership is paused, canceled, suspended, or terminated, Linked Accounts lose access at the same time",
   "supports": "linked family accounts"
  },
  {
   "id": "s13",
   "url": "https://www.uber.com/us/en/uber-one/",
   "title": "Sign up for Uber One Membership (Uber)",
   "publisher": "vendor",
   "quote": "You can cancel your membership at any time in the Uber One section of the Uber app by selecting Manage Membership, then End Membership.",
   "supports": "the menu names"
  },
  {
   "id": "s14",
   "url": "https://www.uber.com/us/en/uber-one/",
   "title": "Sign up for Uber One Membership (Uber)",
   "publisher": "vendor",
   "quote": "Cancel your membership with no additional fees.",
   "supports": "no cancellation fee"
  },
  {
   "id": "s15",
   "url": "https://www.uber.com/us/en/blog/new-benefits-for-uber-one-members-2025/",
   "title": "New U.S. Uber One benefits—plus tips to manage your membership (Uber Blog, October 7, 2025)",
   "publisher": "vendor",
   "quote": "To cancel, open the Uber or Uber Eats app, go to Uber One in the Account tab, tap on manage membership, and end membership.",
   "supports": "the steps in both apps"
  },
  {
   "id": "s16",
   "url": "https://www.uber.com/us/en/uberonestudent",
   "title": "Uber One for Students (Uber)",
   "publisher": "vendor",
   "quote": "Try 4 weeks of Uber One for free. Only $4.99/mo after. Cancel anytime.",
   "supports": "Student price"
  },
  {
   "id": "s17",
   "url": "https://www.uber.com/us/en/uberonestudent",
   "title": "Uber One for Students (Uber)",
   "publisher": "vendor",
   "quote": "Uber One for Students is a subscription that auto-renews, 18+ student verification required.",
   "supports": "Student eligibility"
  },
  {
   "id": "s18",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "Teens will not have the ability to manage their guardian’s membership in any way",
   "supports": "who can cancel"
  },
  {
   "id": "s19",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "You must pause at least 24 hours before your billing day to avoid being charged for the next Billing Cycle.",
   "supports": "pause at least 24 hours before the billing day"
  },
  {
   "id": "s20",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "You can pause your Renewable Membership up to four (4) times per calendar year.",
   "supports": "the limit on pauses"
  },
  {
   "id": "s21",
   "url": "https://www.uber.com/legal/en/document/?name=renewable-passes-terms&country=united-states&lang=en",
   "title": "Terms and Conditions for Renewable Memberships (Uber, last modified 4/10/2026)",
   "publisher": "vendor",
   "quote": "Uber One Student members must reverify their eligibility annually. If an Uber One Student member fails reverification, they will be converted to a full priced annual or monthly plan",
   "supports": "students re-verify every year or move to full price"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Uber's help center articles on cancelling Uber One couldn't be opened, so the steps come from Uber's membership terms, product page and blog",
   "How Uber confirms a cancellation (email or status) is not documented",
   "Whether Uber One can be billed through Apple or Google Play, or cancelled on the web, is not documented",
   "The annual plan price was not found on the pages we read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Pause item adds the 24-hour deadline and the limit of 4 pauses a year (s19, s20)",
    "Student item adds yearly re-verification and the switch to full price if it fails (s21)"
   ]
  }
 },
 "delete_account": {
  "url": "https://myprivacy.uber.com/privacy/deleteyouraccount",
  "difficulty": "impossible",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/uber_one",
 "json": "https://stackcut.io/exits/uber_one.json",
 "localized": [
  {
   "language": "ja",
   "market": "JP",
   "title": "Uber Oneの解約方法",
   "page": "https://stackcut.io/ja/cancel/uber_one",
   "checked_on": "2026-10-05"
  },
  {
   "language": "de",
   "market": "DE",
   "title": "Uber One kündigen",
   "page": "https://stackcut.io/de/cancel/uber_one",
   "checked_on": "2026-10-05"
  },
  {
   "language": "pt-br",
   "market": "BR",
   "title": "Como cancelar o Uber One",
   "page": "https://stackcut.io/pt-br/cancel/uber_one",
   "checked_on": "2026-10-05"
  },
  {
   "language": "es",
   "market": "MX",
   "title": "Cómo cancelar Uber One",
   "page": "https://stackcut.io/es/cancel/uber_one",
   "checked_on": "2026-10-05"
  },
  {
   "language": "nl",
   "market": "NL",
   "title": "Uber One opzeggen",
   "page": "https://stackcut.io/nl/cancel/uber_one",
   "checked_on": "2026-10-08"
  }
 ],
 "evidence": {
  "packet_revision": "ba1868b42c5740fa9fc06eb45302f7ec044c72a584e9a8b8590e2a1951ff3936",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "uber-one--direct-app--r1",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "uber-one--reseller-or-partner--r2",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}