{
 "id": "typefully",
 "name": "Typefully",
 "category": "marketing_sales",
 "website": "https://typefully.com",
 "domains": [
  "typefully.com"
 ],
 "summary": "Cancel on the web: Settings (bottom-left), Billing, Cancel Subscription at the bottom. Paid features last until the billing period ends, then the account drops to the free plan. Cancelling doesn't refund: request one within 14 days of the charge. Cancelling a trial ends paid features at once.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Paid plans and trials",
   "applies_to": "Typefully paid plans and trials, billed by Typefully (payments processed by Stripe)",
   "who": "The signed-in account holder who manages the subscription",
   "method": "self_serve",
   "start_url": "https://typefully.com",
   "steps": [
    {
     "do": "Sign in to Typefully on the web and open Settings in the bottom-left corner",
     "expect": "Billing in the left navigation"
    },
    {
     "do": "Select Billing, then click Cancel Subscription at the bottom of the page",
     "expect": "a few questions about why you're cancelling"
    },
    {
     "do": "Answer the questions about why you're cancelling to finish",
     "expect": null
    },
    {
     "do": "Optional: to get money back, request a refund separately on the Typefully Refund Page (typefully.com/refunds) within 14 days of the charge; cancelling alone doesn't refund",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Paid features stay until the end of the current billing period, then the account is put on the free plan. Cancelling an active trial removes paid features immediately",
   "notice": null,
   "refund": "Not automatic. Fees are refundable if requested within 14 days of the charge (Typefully Refund Page); after that, contact support and eligibility is subject to approval. No refunds or credits for partial periods, unused time or downgrades outside the 14 days; Extra AI Usage charges are non-refundable. Refunds take 5–10 business days",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s29"
   ]
  },
  {
   "channel": "direct_web",
   "label": "By contacting support",
   "applies_to": "Any Typefully paid subscription, when you can't cancel in Settings",
   "who": "The account holder",
   "method": "email",
   "start_url": "https://support.typefully.com",
   "steps": [
    {
     "do": "Contact Typefully customer support from the help center and ask them to cancel your subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Unless otherwise stated, at the end of the current billing period",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s8",
    "s9",
    "s10"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Typefully has a free plan. Cancelling puts you on it, and you keep access to your analytics and historical data",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s20"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade to a lower-tier plan in Settings, Billing. It typically takes effect at the end of the billing period, and the prorated difference becomes a credit on your next invoices (not a refund)",
   "evidence": "documented",
   "source_ids": [
    "s17",
    "s18",
    "s19"
   ]
  }
 ],
 "export": [
  {
   "data": "The personal information Typefully holds about you (right to portability)",
   "how": "Sign in and update your account information for the rights that allow it; otherwise contact Typefully to exercise the right",
   "format": null,
   "limits": null,
   "source_ids": [
    "s24",
    "s25"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing period (an active trial loses paid features immediately)",
  "data_kept": "The account stays on the free plan with its analytics and historical data. If you ask Typefully to delete the account, nothing is kept on its servers past 30 days",
  "you_lose": [
   "Paid features, once the billing period ends",
   "Inviting collaborators, which needs the Business plan (or legacy Team or Agency)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Typefully asks a few questions about why you're cancelling before the cancellation completes",
  "tips": [
   "Cancelling doesn't delete the account: it moves to the free plan. Deleting the account is a separate request, after which nothing is kept past 30 days",
   "Cancelling doesn't trigger a refund: request one within 14 days of the charge on the Typefully Refund Page (typefully.com/refunds)",
   "Extra AI Usage charges are final and non-refundable",
   "Cancelling an active trial removes paid features immediately",
   "There is no App Store or Google Play billing: the mobile app is a progressive web app, and Stripe processes payments",
   "Members with free accounts can join paid teams without their own paid subscriptions"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "Once you've logged in to Typefully, go to your Settings in the bottom-left corner.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "Then select \"Billing\" in the left navigation, and find the \"Cancel Subscription\" button at the bottom of the page",
   "supports": "the Billing and Cancel Subscription steps"
  },
  {
   "id": "s3",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "You'll be asked a few questions to understand why you're cancelling",
   "supports": "the reason questions before cancelling"
  },
  {
   "id": "s4",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "Canceling a subscription does not automatically trigger a refund.",
   "supports": "no automatic refund"
  },
  {
   "id": "s5",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "Yes! You will be put onto the free plan. You will be able to still access your analytics and any historical data.",
   "supports": "the account moves to the free plan and keeps its data"
  },
  {
   "id": "s6",
   "url": "https://support.typefully.com/en/articles/9531239-cancel-your-subscription",
   "title": "Cancel Your Subscription",
   "publisher": "vendor",
   "quote": "You'll lose access to paid features immediately upon canceling an active trial.",
   "supports": "cancelling a trial ends paid features at once"
  },
  {
   "id": "s7",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel your subscription to any fee-based Service at any time.",
   "supports": "cancel at any time"
  },
  {
   "id": "s8",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Cancellation can be completed through your account settings within the Service or by contacting customer support.",
   "supports": "the two ways to cancel"
  },
  {
   "id": "s9",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Unless otherwise stated, cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that time.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s10",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "and you will retain access to paid features until that time.",
   "supports": "access until the period ends"
  },
  {
   "id": "s11",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "All fees are charged in advance and are refundable if requested within 14 days from the charge, except for Extra AI Usage charges.",
   "supports": "the 14-day refund window"
  },
  {
   "id": "s12",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "No refunds or credits will be issued for partial billing periods, unused time, or downgraded plans outside of this 14-day window.",
   "supports": "no refunds after 14 days"
  },
  {
   "id": "s13",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "All Extra AI Usage charges are final and non-refundable, except where required by applicable law.",
   "supports": "Extra AI Usage charges aren't refunded"
  },
  {
   "id": "s14",
   "url": "https://support.typefully.com/en/articles/8717716-manage-billing-invoices",
   "title": "Manage Billing & Invoices",
   "publisher": "vendor",
   "quote": "Refunds are available for requests made within 14 days of purchase.",
   "supports": "the refund window"
  },
  {
   "id": "s15",
   "url": "https://support.typefully.com/en/articles/8717716-manage-billing-invoices",
   "title": "Manage Billing & Invoices",
   "publisher": "vendor",
   "quote": "If within the refund window, you can request a refund here in the Typefully Refund Page.",
   "supports": "where to request a refund"
  },
  {
   "id": "s16",
   "url": "https://support.typefully.com/en/articles/8717716-manage-billing-invoices",
   "title": "Manage Billing & Invoices",
   "publisher": "vendor",
   "quote": "Refunds generally take 5–10 business days to reflect in your account.",
   "supports": "refund timing"
  },
  {
   "id": "s17",
   "url": "https://support.typefully.com/en/articles/8717716-manage-billing-invoices",
   "title": "Manage Billing & Invoices",
   "publisher": "vendor",
   "quote": "To manage your subscription plan (switch between monthly and yearly billing) go to in-app in Settings > Billing.",
   "supports": "where plans are changed"
  },
  {
   "id": "s18",
   "url": "https://support.typefully.com/en/articles/12918923-understanding-subscription-prorations",
   "title": "Understanding Subscription Prorations",
   "publisher": "vendor",
   "quote": "Downgrading your plan: You'll receive a prorated credit that will be applied to your next invoice.",
   "supports": "downgrades give a credit"
  },
  {
   "id": "s19",
   "url": "https://support.typefully.com/en/articles/12918923-understanding-subscription-prorations",
   "title": "Understanding Subscription Prorations",
   "publisher": "vendor",
   "quote": "The downgrade typically takes effect at the end of your current billing period",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s20",
   "url": "https://typefully.com/",
   "title": "Typefully home page",
   "publisher": "vendor",
   "quote": "Get started now with our free plan",
   "supports": "a free plan exists"
  },
  {
   "id": "s21",
   "url": "https://support.typefully.com/en/articles/8717333-collaborating-in-teams",
   "title": "Collaborating in Teams",
   "publisher": "vendor",
   "quote": "To invite collaborators, you'll need to be on the Business plan (or legacy Team or Agency).",
   "supports": "team collaboration needs a paid plan"
  },
  {
   "id": "s22",
   "url": "https://support.typefully.com/en/articles/8717333-collaborating-in-teams",
   "title": "Collaborating in Teams",
   "publisher": "vendor",
   "quote": "Members with free accounts are also welcome and do not need separate paid subscriptions to join paid teams.",
   "supports": "team members don't need their own subscriptions"
  },
  {
   "id": "s23",
   "url": "https://support.typefully.com/en/articles/8718444-privacy-policy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "When you request the deletion of your account, we'll ensure that nothing is stored on our servers past 30 days.",
   "supports": "data is gone 30 days after a deletion request"
  },
  {
   "id": "s24",
   "url": "https://support.typefully.com/en/articles/8718444-privacy-policy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "Right to Portability. This is your right to receive the personal information we have about you and the right to transmit it to another party.",
   "supports": "the right to a copy of your data"
  },
  {
   "id": "s25",
   "url": "https://support.typefully.com/en/articles/8718444-privacy-policy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "Many of these rights can be exercised by signing in and directly updating your account information.",
   "supports": "how privacy rights are exercised"
  },
  {
   "id": "s26",
   "url": "https://support.typefully.com/en/articles/8718440-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Your account data may be retained for a limited period for recovery or legal purposes, after which it may be permanently deleted.",
   "supports": "retention after termination"
  },
  {
   "id": "s27",
   "url": "https://support.typefully.com/en/articles/8717325-install-on-mobile",
   "title": "Install on Mobile",
   "publisher": "vendor",
   "quote": "Typefully is a progressive web app. This means you can install it on your iOS or Android smartphone.",
   "supports": "no app store billing channel"
  },
  {
   "id": "s28",
   "url": "https://support.typefully.com/en/articles/8718444-privacy-policy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "as these are handled by Stripe, our payment processor.",
   "supports": "Stripe processes payments"
  },
  {
   "id": "s29",
   "url": "https://support.typefully.com/en/articles/8717716-manage-billing-invoices",
   "title": "Manage Billing & Invoices",
   "publisher": "vendor",
   "quote": "Outside this window, eligibility depends on specific conditions and is subject to approval.",
   "supports": "refunds after the window need approval"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Typefully's pricing page couldn't be read, so plan prices, free plan limits and whether yearly billing costs less aren't confirmed",
   "Which team roles can cancel a team (Business) subscription is not documented",
   "No confirmation email or on-screen confirmation of the cancellation is documented",
   "The help pages obfuscate the support email address, so the contact route names no address",
   "No self-serve bulk export of drafts or posts is documented; only the privacy-policy right to portability"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Re-copied Terms quotes s9, s10 and s11 verbatim: they had been cut at a comma or re-capitalized",
    "Everything else matched the cancel article, Terms, billing, prorations and privacy pages"
   ]
  }
 },
 "stackcut": {
  "vendor_id": "typefully",
  "name": "Typefully",
  "recipes": [
   {
    "id": "replace-typefully",
    "title": "Social media scheduler",
    "best_year_one_net": 118
   }
  ]
 },
 "page": "https://stackcut.io/cancel/typefully",
 "json": "https://stackcut.io/exits/typefully.json",
 "evidence": {
  "packet_revision": "7773e65705f48aa8cb83a278fd103b24286a47784fac5d7fa24bffb3a7f08291",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "typefully--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "typefully--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}