{
 "id": "storyblocks",
 "name": "Storyblocks",
 "category": "design_creative",
 "website": "https://www.storyblocks.com",
 "domains": [
  "storyblocks.com"
 ],
 "summary": "Plans renew automatically, so cancel before the next billing date. Storyblocks' help points to Support (support@storyblocks.com) for cancelling with a refund and for downgrades. You can download until the period ends, but not re-download afterwards. Licenses for projects made with past downloads stay valid unless refunded.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Storyblocks individual subscriptions (monthly or annual) billed by Storyblocks",
   "who": "The account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Before cancelling, download any assets you still need and note your download history (User Settings, Download History tab): you can't re-download once the subscription is cancelled",
     "expect": null
    },
    {
     "do": "Email Storyblocks Support at support@storyblocks.com before your next billing date and ask to cancel. If you haven't downloaded anything since your last payment, ask for a refund in the same message",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep downloading until the end of the subscription period you paid for; then the account is cancelled and you must resubscribe to download again",
   "notice": "Plans renew automatically: cancel before the next billing date to avoid the next charge",
   "refund": "Partial refunds for unused time on annual plans aren't usually offered. If no content was downloaded since the last payment, you may get a refund (3-5 business days, 6-10 internationally); rare one-time partial refunds may require confirming you'll stop using downloaded content",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Email support@storyblocks.com to move to a lower plan; annual subscribers can also ask Support to switch to monthly billing",
   "evidence": "documented",
   "source_ids": [
    "s10",
    "s11"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Storyblocks has special pricing for schools and classrooms (not for individual students) and discounts for some industries and use cases, such as nonprofits, through its sales team",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13",
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "The stock assets (video, audio, images) you still need",
   "how": "Download them while the plan is active. Your User Settings, Download History tab lists every past download, including files no longer in the library",
   "format": null,
   "limits": "Re-downloading needs an active subscription",
   "source_ids": [
    "s15",
    "s16",
    "s17"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the subscription period you paid for",
  "data_kept": "The account stays and can be reactivated from the Account Dashboard to download again. Licensing for projects made with assets downloaded while subscribed continues after the subscription ends, as long as no refund was issued",
  "you_lose": [
   "Downloading new assets and the other Storyblocks tools once the period ends",
   "Re-downloading assets you downloaded before",
   "The license for past downloads, if you take a refund"
  ]
 },
 "agent_notes": {
  "sign_in_needed": false,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel before the next billing date: every Storyblocks plan renews automatically",
   "Download everything you need first: assets can't be re-downloaded after cancelling",
   "A refund is only likely if nothing was downloaded since the last payment, and a refund ends the license for downloaded content",
   "Projects made with assets downloaded while subscribed stay licensed after cancelling, unless refunded",
   "To pay less instead of leaving, ask Support to downgrade the plan or switch an annual plan to monthly"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.storyblocks.com/en/articles/3622184-can-i-subscribe-for-one-month-at-a-time",
   "title": "Can I subscribe for one month at a time?",
   "publisher": "vendor",
   "quote": "all of our subscriptions are set to automatically renew, so to avoid future charges you will need to cancel prior to the next billing date.",
   "supports": "plans auto-renew; cancel before the billing date"
  },
  {
   "id": "s2",
   "url": "https://help.storyblocks.com/en/articles/3622216-if-i-cancel-before-my-subscription-ends-will-i-be-refunded-for-any-unused-time",
   "title": "If I cancel before my subscription ends, will I be refunded for any unused time?",
   "publisher": "vendor",
   "quote": "If you want to cancel and have not downloaded any assets since your most recent subscription payment, please contact our Support team at",
   "supports": "contacting Support to cancel (with a refund)"
  },
  {
   "id": "s3",
   "url": "https://help.storyblocks.com/en/articles/3622216-if-i-cancel-before-my-subscription-ends-will-i-be-refunded-for-any-unused-time",
   "title": "If I cancel before my subscription ends, will I be refunded for any unused time?",
   "publisher": "vendor",
   "quote": "Storyblocks does not typically offer partial refunds for unused subscription time on annual plans.",
   "supports": "no partial refunds on annual plans"
  },
  {
   "id": "s4",
   "url": "https://help.storyblocks.com/en/articles/3622216-if-i-cancel-before-my-subscription-ends-will-i-be-refunded-for-any-unused-time",
   "title": "If I cancel before my subscription ends, will I be refunded for any unused time?",
   "publisher": "vendor",
   "quote": "If no content has been downloaded, you may be eligible for a refund, which typically takes 3-5 business days to process (6-10 business days for international customers).",
   "supports": "the refund condition and timing"
  },
  {
   "id": "s5",
   "url": "https://help.storyblocks.com/en/articles/3622216-if-i-cancel-before-my-subscription-ends-will-i-be-refunded-for-any-unused-time",
   "title": "If I cancel before my subscription ends, will I be refunded for any unused time?",
   "publisher": "vendor",
   "quote": "In rare cases, partial refunds may be offered as a one-time exception, which may require confirmation that downloaded content will no longer be used.",
   "supports": "rare partial refunds"
  },
  {
   "id": "s6",
   "url": "https://help.storyblocks.com/en/articles/3622217-if-i-cancel-my-subscription-today-can-i-still-use-it-through-the-end-of-my-subscription-period",
   "title": "If I cancel my subscription today, can I still use it through the end of my subscription period?",
   "publisher": "vendor",
   "quote": "Yes, if you cancel your Storyblocks subscription, you can still download assets using your account through the end of your subscription date.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s7",
   "url": "https://help.storyblocks.com/en/articles/3622217-if-i-cancel-my-subscription-today-can-i-still-use-it-through-the-end-of-my-subscription-period",
   "title": "If I cancel my subscription today, can I still use it through the end of my subscription period?",
   "publisher": "vendor",
   "quote": "your account will be cancelled and you will need to resubscribe to be able to download assets or use any of our other features/tools again.",
   "supports": "what happens when the period ends"
  },
  {
   "id": "s8",
   "url": "https://help.storyblocks.com/en/articles/4260321-can-i-re-download-content-that-i-downloaded-in-the-past-even-though-my-subscription-is-now-cancelled",
   "title": "Can I re-download content that I downloaded in the past - even though my subscription is now cancelled?",
   "publisher": "vendor",
   "quote": "No, you can't re-download assets with a cancelled subscription.",
   "supports": "no re-downloads after cancelling"
  },
  {
   "id": "s9",
   "url": "https://help.storyblocks.com/en/articles/15183532-where-can-i-see-my-download-history-inside-storyblocks",
   "title": "Where can I see my download history inside Storyblocks?",
   "publisher": "vendor",
   "quote": "navigate to your User Settings and select the Download History tab",
   "supports": "where download history is"
  },
  {
   "id": "s10",
   "url": "https://help.storyblocks.com/en/articles/16559268-how-can-i-upgrade-or-downgrade-my-storyblocks-plan",
   "title": "How can I upgrade or downgrade my Storyblocks plan?",
   "publisher": "vendor",
   "quote": "To downgrade your Storyblocks plan, email our team at",
   "supports": "downgrading through Support"
  },
  {
   "id": "s11",
   "url": "https://help.storyblocks.com/en/articles/3622184-can-i-subscribe-for-one-month-at-a-time",
   "title": "Can I subscribe for one month at a time?",
   "publisher": "vendor",
   "quote": "notify the support team that you wish to downgrade your subscription to monthly billing.",
   "supports": "annual to monthly through Support"
  },
  {
   "id": "s12",
   "url": "https://help.storyblocks.com/en/articles/16923355-does-storyblocks-offer-special-pricing-for-schools-students-or-educators",
   "title": "Does Storyblocks offer special pricing for schools, students or educators?",
   "publisher": "vendor",
   "quote": "Yes, we have special pricing for schools and classrooms.",
   "supports": "education pricing"
  },
  {
   "id": "s13",
   "url": "https://help.storyblocks.com/en/articles/16923355-does-storyblocks-offer-special-pricing-for-schools-students-or-educators",
   "title": "Does Storyblocks offer special pricing for schools, students or educators?",
   "publisher": "vendor",
   "quote": "we do not offer individual discounts to students directly",
   "supports": "no individual student discount"
  },
  {
   "id": "s14",
   "url": "https://help.storyblocks.com/en/articles/16923349-does-storyblocks-offer-special-pricing-for-non-profits",
   "title": "Does Storyblocks offer special pricing for non-profits?",
   "publisher": "vendor",
   "quote": "Yes, we offer discounts for some industries and use cases.",
   "supports": "nonprofit and industry discounts"
  },
  {
   "id": "s15",
   "url": "https://help.storyblocks.com/en/articles/15183532-where-can-i-see-my-download-history-inside-storyblocks",
   "title": "Where can I see my download history inside Storyblocks?",
   "publisher": "vendor",
   "quote": "search for all past exports, including files that are no longer available in the active Storyblocks library",
   "supports": "what download history shows"
  },
  {
   "id": "s16",
   "url": "https://help.storyblocks.com/en/articles/15183532-where-can-i-see-my-download-history-inside-storyblocks",
   "title": "Where can I see my download history inside Storyblocks?",
   "publisher": "vendor",
   "quote": "You cannot re-download assets if your subscription is canceled.",
   "supports": "download before cancelling"
  },
  {
   "id": "s17",
   "url": "https://help.storyblocks.com/en/articles/4260321-can-i-re-download-content-that-i-downloaded-in-the-past-even-though-my-subscription-is-now-cancelled",
   "title": "Can I re-download content that I downloaded in the past - even though my subscription is now cancelled?",
   "publisher": "vendor",
   "quote": "navigate to your Account Dashboard and reactivate your plan",
   "supports": "reactivating to download again"
  },
  {
   "id": "s18",
   "url": "https://help.storyblocks.com/en/articles/3622216-if-i-cancel-before-my-subscription-ends-will-i-be-refunded-for-any-unused-time",
   "title": "If I cancel before my subscription ends, will I be refunded for any unused time?",
   "publisher": "vendor",
   "quote": "subscribers retain licensing for the projects created with the downloaded content even after the subscription ends, provided no refund is issued.",
   "supports": "licensing after the subscription ends"
  },
  {
   "id": "s19",
   "url": "https://help.storyblocks.com/en/articles/16559297-how-do-multi-user-team-accounts-and-seats-work-on-storyblocks",
   "title": "How do multi-user team accounts and seats work on Storyblocks?",
   "publisher": "vendor",
   "quote": "The administrator can also deactivate or remove users using these controls.",
   "supports": "Business admins manage users"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Storyblocks' help center doesn't describe a self-serve cancel button, and its Terms of Service don't cover cancelling, renewal or refunds; the help points to Support (support@storyblocks.com) for cancelling with a refund and for downgrades",
   "What confirms a cancellation (an email or a status on the billing page) isn't stated",
   "How Storyblocks for Business subscriptions (multi-seat, invoiced) are cancelled or not renewed, and whether removing users lowers the bill, isn't documented",
   "Whether Storyblocks sells subscriptions through app stores isn't mentioned in its help"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked every route, pay_less and export fact against Storyblocks' help articles: auto-renewal, cancelling before the billing date, access to the end of the period, refund conditions, re-download limits, downgrades by email, and school and non-profit pricing through sales are confirmed",
    "The help center's search shows no self-serve cancel article, and Storyblocks' Terms of Service don't cover cancelling, renewal or refunds: merged that into the first open note and dropped the separate note about the Terms"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/storyblocks",
 "json": "https://stackcut.io/exits/storyblocks.json",
 "evidence": {
  "packet_revision": "e6c8caf5f14d487d1b6baa91b24862bebbdc9ee7112200aae6c37a7ee9d4716a",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "storyblocks--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}