{
 "id": "starz",
 "name": "Starz",
 "category": "streaming_video",
 "website": "https://www.starz.com",
 "domains": [
  "starz.com"
 ],
 "summary": "On STARZ.com, log in, open the user icon, Settings, then Cancel Subscription under Billing Plan & Information, and Submit; access lasts to the end of the billing cycle and an email confirms it. Apple, Google, Amazon, Roku, Hulu, YouTube TV, Sling TV and cable subscriptions cancel with that company.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Subscriptions started on STARZ.com or in the STARZ app and billed by STARZ",
   "who": "The account holder, logged in on STARZ.com (the app opens a browser to finish)",
   "method": "self_serve",
   "start_url": "https://www.starz.com",
   "steps": [
    {
     "do": "On a computer, go to STARZ.com and log in",
     "expect": null
    },
    {
     "do": "Select the user icon at upper right and choose Settings",
     "expect": "Billing Plan & Information"
    },
    {
     "do": "Under Billing Plan & Information, select Cancel Subscription",
     "expect": null
    },
    {
     "do": "Follow the on-screen steps (you may be asked why you're cancelling) and select Submit",
     "expect": null
    }
   ],
   "confirm_by": "An email confirmation; the account status shows Canceling until the subscription expires, then Canceled",
   "effective": "You keep access until the end of the billing cycle",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought through an Apple device (iPhone, iPad, Apple TV or computer)",
   "who": "The person whose Apple Account pays",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On iPhone or iPad, open Settings, tap your name, then Subscriptions",
     "expect": "STARZ"
    },
    {
     "do": "Select STARZ, then Cancel Subscription, and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access until the end of the billing cycle",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s8",
    "s9",
    "s4"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions billed by Google Play",
   "who": "The person whose Google Account pays",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google Play Store, tap your profile image, then Subscriptions (or use payments.google.com on a computer)",
     "expect": "STARZ"
    },
    {
     "do": "Find STARZ and select Cancel",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s10",
    "s11"
   ]
  },
  {
   "channel": "amazon",
   "applies_to": "STARZ as a Prime Video channel (add-on) or as an Amazon Appstore subscription in the STARZ app on Kindle or Fire TV",
   "who": "The Amazon account holder who pays",
   "method": "platform_settings",
   "start_url": "https://www.amazon.com/gp/video/settings",
   "steps": [
    {
     "do": "Prime Video channel: open Prime Video's Manage Your Subscriptions page, select Subscriptions, find STARZ, then Unsubscribe and confirm",
     "expect": "your subscription end date"
    },
    {
     "do": "Appstore subscription: go to amazon.com/appstoresubscriptions, select Actions next to STARZ, then Cancel your subscription",
     "expect": null
    }
   ],
   "confirm_by": "For a Prime Video channel, the confirmation screen shows your subscription end date",
   "effective": "You keep access until the end of the current billing cycle",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s12",
    "s13",
    "s14",
    "s4"
   ]
  },
  {
   "channel": "roku",
   "applies_to": "Subscriptions started on a Roku device and billed by Roku",
   "who": "The Roku account holder",
   "method": "platform_settings",
   "start_url": "https://my.roku.com/subscriptions",
   "steps": [
    {
     "do": "Go to my.roku.com/subscriptions and select STARZ",
     "expect": "Manage subscription"
    },
    {
     "do": "Select Manage subscription, then Turn off auto-renew (on the device: highlight STARZ, press *, then Manage subscription and Turn off auto-renew; STARZ's 2022 article calls it Cancel Subscription)",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access until the end of the billing cycle",
   "notice": null,
   "refund": "Roku gives no partial-term refunds",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s4",
    "s22",
    "s23"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "applies_to": "STARZ as an add-on through Hulu, YouTube TV or Sling TV, or through a cable or satellite provider",
   "who": "The account holder with that service",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Hulu: on your Hulu account's add-ons page, deselect STARZ, then Review Changes and confirm",
     "expect": null
    },
    {
     "do": "YouTube TV: open Settings, then Membership, uncheck STARZ and select Agree",
     "expect": null
    },
    {
     "do": "Sling TV: sign in, change your subscription, uncheck STARZ, then Review and Submit Order",
     "expect": null
    },
    {
     "do": "Cable or satellite: contact your provider, since each handles it differently",
     "expect": null
    }
   ],
   "confirm_by": "The partner's own confirmation",
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s17",
    "s18",
    "s19",
    "s20"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Pay yearly: $69.99 a year plus tax, which STARZ says is like paying for ten months and getting two free (price from a help article last updated January 2024)",
   "evidence": "documented",
   "source_ids": [
    "s21"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the billing cycle",
  "data_kept": null,
  "you_lose": [
   "STARZ streaming when the subscription expires"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "STARZ may ask why you want to cancel during the web flow",
  "tips": [
   "STARZ recommends cancelling from a computer; the app hands off to a browser",
   "Canceling means the subscription still works until its expiry date; Canceled means it has ended"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "Select the user icon in the upper-right, and choose",
   "supports": "the first web steps"
  },
  {
   "id": "s2",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "Under Billing Plan & Information",
   "supports": "where Cancel Subscription is"
  },
  {
   "id": "s3",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "Then, follow the steps on the screen to complete the cancellation and select",
   "supports": "the final Submit step"
  },
  {
   "id": "s4",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "When you cancel your subscription, you will still have access to STARZ until the end of that billing cycle.",
   "supports": "when access ends (the same sentence appears on the Apple, Amazon and Roku articles)"
  },
  {
   "id": "s5",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "You will receive an email confirmation when the subscription has been canceled.",
   "supports": "how to confirm"
  },
  {
   "id": "s6",
   "url": "https://support.starz.com/en_us/how-do-i-cancel-my-starz-subscription-SJdqfEWyo.md",
   "title": "How do I cancel my STARZ subscription?",
   "publisher": "vendor",
   "quote": "(Note: you may be prompted to tell us why you want to cancel your subscription during the process.)",
   "supports": "the reason step"
  },
  {
   "id": "s7",
   "url": "https://support.starz.com/en_us/why-does-my-account-status-show-as-%22cancelling%22-SyioM4bJs.md",
   "title": "Why does my account status show as \"cancelling\"?",
   "publisher": "vendor",
   "quote": "However, your subscription will remain active until its expiry date and you will still be able to watch content on your STARZ account.",
   "supports": "the Canceling status"
  },
  {
   "id": "s8",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-an-apple-subscription-Bk8jGVJs.md",
   "title": "How to cancel STARZ through an Apple Subscription?",
   "publisher": "vendor",
   "quote": "If you subscribed to STARZ through an Apple device, there are three ways to cancel your subscription:",
   "supports": "the Apple route"
  },
  {
   "id": "s9",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s10",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-a-google-subscription-rya9fVZyi.md",
   "title": "How to cancel STARZ through a Google Subscription?",
   "publisher": "vendor",
   "quote": "You can cancel your Google STARZ subscription in two ways.",
   "supports": "the Google Play route"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when Google Play access ends"
  },
  {
   "id": "s12",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-an-amazon-subscription-Sy4jMVZkj.md",
   "title": "How to cancel STARZ through an Amazon subscription?",
   "publisher": "vendor",
   "quote": "There are two different ways to subscribe to STARZ through Amazon, a STARZ channel subscription or a STARZ app subscription.",
   "supports": "the two Amazon billing types"
  },
  {
   "id": "s13",
   "url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=G8637923FFWAR2YH",
   "title": "Cancel a Prime Video add-on Subscription",
   "publisher": "platform",
   "quote": "Go to Manage Your Subscriptions and select Subscriptions from the top menu. Find the add-on subscription that you want to cancel. Select Unsubscribe and confirm.",
   "supports": "the Prime Video channel steps"
  },
  {
   "id": "s14",
   "url": "https://www.amazon.com/gp/help/customer/display.html?nodeId=G8637923FFWAR2YH",
   "title": "Cancel a Prime Video add-on Subscription",
   "publisher": "platform",
   "quote": "Otherwise, your subscription end date displays on the confirmation screen.",
   "supports": "how to confirm a Prime Video channel cancellation"
  },
  {
   "id": "s15",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-a-roku-subscription-SkxoME1j.md",
   "title": "How to cancel STARZ through a Roku subscription?",
   "publisher": "vendor",
   "quote": "If you are subscribed to STARZ through a Roku device, this page will explain how to cancel your subscription:",
   "supports": "the Roku route"
  },
  {
   "id": "s16",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "Go to my.roku.com/subscriptions. Under Active subscriptions, select the subscription you want to cancel. Select Manage subscription and then select Turn off auto-renew to cancel your subscription.",
   "supports": "the Roku steps"
  },
  {
   "id": "s17",
   "url": "https://support.starz.com/en_us/how-to-cancel-a-starz-subscription-through-a-cable-or-satellite-provider-H1o5fNko.md",
   "title": "How to cancel a STARZ subscription through a cable or satellite provider?",
   "publisher": "vendor",
   "quote": "Every cable and satellite provider is different regarding canceling a STARZ subscription and removing the STARZ channels.",
   "supports": "cable and satellite subscriptions"
  },
  {
   "id": "s18",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-the-starz-hulu-premium-add-on-HkFjMEZ1s.md",
   "title": "How to cancel STARZ through the STARZ Hulu Premium add-on?",
   "publisher": "vendor",
   "quote": "If you subscribe to STARZ through the STARZ Hulu Premium add-on, this page will explain how to cancel your subscription.",
   "supports": "the Hulu add-on route"
  },
  {
   "id": "s19",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-the-youtube-tv-starz-add-on-HyciMVW1o.md",
   "title": "How to cancel STARZ through the YouTube TV STARZ add-on?",
   "publisher": "vendor",
   "quote": "If you added the STARZ channel to your YouTube TV subscription, this page explains how to cancel your STARZ subscription:",
   "supports": "the YouTube TV add-on route"
  },
  {
   "id": "s20",
   "url": "https://support.starz.com/en_us/how-to-cancel-starz-through-sling-tv-HyDjMEZ1o.md",
   "title": "How to cancel STARZ through Sling TV?",
   "publisher": "vendor",
   "quote": "This page explains how to cancel your subscription if you subscribed to STARZ through Sling TV.",
   "supports": "the Sling TV route"
  },
  {
   "id": "s21",
   "url": "https://support.starz.com/en_us/annual-billing-BJPtMEWys.md",
   "title": "Annual billing",
   "publisher": "vendor",
   "quote": "The cost of this subscription will be $69.99 a year, plus tax. This is like paying for ten months and getting two free",
   "supports": "the annual price"
  },
  {
   "id": "s22",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "To cancel a subscription, select Turn off auto-renew.",
   "supports": "the current Roku on-device button"
  },
  {
   "id": "s23",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "No partial-term refunds are provided.",
   "supports": "no refunds for Roku-billed subscriptions"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The refund policy is not stated in the help articles checked",
   "Several STARZ articles were last updated in 2022 to 2024; the annual price may be out of date",
   "Samsung, LG, Microsoft and Sprint billing have their own STARZ articles and are not covered here",
   "No data export is documented",
   "Amazon's help page on Prime Video add-ons couldn't be checked, so the Prime Video channel steps, start link and confirmation screen aren't reconfirmed; STARZ's own Amazon article (January 2024) says to go to amazon.com/myvs, find STARZ under Your Channels and select Cancel Subscription",
   "The Samsung, LG, Microsoft and Sprint STARZ articles could not be located for review: the cancel article doesn't link them"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Roku route: on-device button is now Turn off auto-renew, per Roku's page (s22); refund says no partial-term refunds (s23)",
    "Direct, Apple, Google, Hulu, YouTube TV, Sling TV, cable and annual-billing facts re-confirmed on STARZ's articles and Apple's, Google's and Roku's pages",
    "Amazon's own page could not be re-checked; level set to partial and listed as unverified"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/starz",
 "json": "https://stackcut.io/exits/starz.json",
 "evidence": {
  "packet_revision": "679cdb0c0d26f87d26b2c9d628f25a25a3d2f4e3dd04911189bdd9045954b555",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "starz--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "starz--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "starz--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "starz--amazon--r4",
    "channel": "amazon",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "starz--roku--r5",
    "channel": "roku",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "starz--reseller-or-partner--r6",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
