{
 "id": "sling_tv",
 "name": "Sling TV",
 "category": "streaming_video",
 "website": "https://www.sling.com",
 "domains": [
  "sling.com"
 ],
 "summary": "Sign in at sling.com/account, select Manage, then Cancel; access runs to your next bill date, a confirmation email follows, and there are no refunds for partial months. Roku-billed Sling is managed by Sling: call 888-394-6698. Consider pausing for up to 6 months; DVR recordings are kept 90 days.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Recurring monthly Sling subscriptions paid on Sling with a card or a wallet (PayPal, Apple Pay, Google Pay, Amazon Pay). 1, 3 and 7 Day Passes can't be paused or cancelled",
   "who": "The account holder, signed in to their Sling account",
   "method": "self_serve",
   "start_url": "https://www.sling.com/account",
   "steps": [
    {
     "do": "Sign in to your Sling account",
     "expect": "Manage"
    },
    {
     "do": "Select Manage next to your subscription",
     "expect": "Cancel"
    },
    {
     "do": "Select Cancel and confirm",
     "expect": null
    }
   ],
   "confirm_by": "Sling sends an email confirming the cancellation",
   "effective": "Access continues until the date of your next regular bill; no further charges",
   "notice": null,
   "refund": "Fees are charged monthly in advance; no credits or refunds for partial or prepaid months after cancelling",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "roku",
   "applies_to": "Sling subscriptions billed through Roku",
   "who": "The Sling account holder",
   "method": "phone",
   "start_url": null,
   "steps": [
    {
     "do": "Call Sling TV at 888-394-6698 and ask to cancel; Roku processes the charge but Sling manages the subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s8"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause instead: sign in, select Manage, then See pause options. A standard pause lasts up to 6 months; Pause Extra (1 to 3 months, $5 monthly deposit returned on restart) keeps DVR playback. Not available for day passes, promotions, gift-card or BitPay-only payers, or Apple Pay, Google Pay and other third-party billing",
   "evidence": "documented",
   "source_ids": [
    "s9",
    "s10",
    "s11",
    "s16"
   ]
  },
  {
   "type": "free_plan",
   "what": "Sling Freestream's 600+ free channels stay available while paused or cancelled",
   "evidence": "documented",
   "source_ids": [
    "s12"
   ]
  },
  {
   "type": "downgrade",
   "what": "Switch to a cheaper base plan (Manage, then Switch or Upgrade) or remove extras; removing extras gives no refund, and you keep them until the end of your billing cycle",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s18"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The date of your next regular bill",
  "data_kept": "DVR recordings are saved for 90 days in case you resubscribe",
  "you_lose": [
   "Paid channels at the end of the billing cycle",
   "Access to DVR recordings made with the subscription (kept 90 days)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting the app does not cancel; sign in and cancel",
   "1, 3 and 7 Day Passes can't be paused or cancelled",
   "If the cancel page errors, Sling suggests a private or incognito tab or clearing the browser cache"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "sign in to your account and select Manage then select Cancel.",
   "supports": "the cancel steps"
  },
  {
   "id": "s2",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "Your Sling access will continue until the date of your next regular bill, but you won't be charged again.",
   "supports": "when access ends"
  },
  {
   "id": "s3",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "We'll send you an email confirming your cancellation.",
   "supports": "how to confirm"
  },
  {
   "id": "s4",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "Programming fees are charged monthly in advance and no credits or refunds will be issued for partial or prepaid months after cancellation.",
   "supports": "the refund policy"
  },
  {
   "id": "s5",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "1 Day, 3 Day, and 7 Day Passes cannot be paused or cancelled.",
   "supports": "day passes"
  },
  {
   "id": "s6",
   "url": "https://www.sling.com/help/en/account-questions/billing-payments/billing-faq",
   "title": "Billing & payments",
   "publisher": "vendor",
   "quote": "Sling accepts debit and credit cards, or you can select Express Pay at checkout to use tools like PayPal, Apple Pay, Google Pay and Amazon Pay.",
   "supports": "wallet payments are still Sling billing"
  },
  {
   "id": "s7",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "To manage or cancel your Disney+, Hulu, or Sling TV subscription, even if you're billed through Roku, contact Disney+ (888-905-7888), Hulu (877-824-4858), or Sling TV (888-394-6698) directly.",
   "supports": "the Roku-billed route and phone number"
  },
  {
   "id": "s8",
   "url": "https://support.roku.com/article/manage-or-cancel-subscriptions",
   "title": "Manage or cancel subscriptions on Roku",
   "publisher": "platform",
   "quote": "Roku processes the charge, but Disney+, Hulu, and Sling TV manage the subscription.",
   "supports": "Sling manages Roku-billed subscriptions"
  },
  {
   "id": "s9",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "To pause, sign in to your account and select Manage, then select See pause options.",
   "supports": "how to pause"
  },
  {
   "id": "s10",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "A standard pause can be applied to your account for up to 6 months. Pause Extra is available for 1, 2, or 3 months.",
   "supports": "pause lengths"
  },
  {
   "id": "s11",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "Subscriptions made through Apple Pay, Google Pay or other third party billing services",
   "supports": "who can't pause"
  },
  {
   "id": "s12",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "Even when your account is paused or cancelled, you can watch over 600 free channels on Sling Freestream.",
   "supports": "the free tier"
  },
  {
   "id": "s13",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/manage-sub-amazon",
   "title": "Edit your subscription",
   "publisher": "vendor",
   "quote": "Choose the plan you'd like to subscribe to instead, and select Switch or Upgrade",
   "supports": "switching base plans"
  },
  {
   "id": "s14",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/manage-sub-amazon",
   "title": "Edit your subscription",
   "publisher": "vendor",
   "quote": "When you remove add-ons from your subscription, a refund isn't issued.",
   "supports": "removing extras"
  },
  {
   "id": "s15",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "Content you recorded with a Sling subscription will be unavailable when your subscription is cancelled. However, we'll save those recordings for you for 90 days in case you resubscribe.",
   "supports": "what happens to DVR recordings"
  },
  {
   "id": "s16",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "For a $5 monthly deposit, you get all the benefits of pause listed above, plus you can:",
   "supports": "the Pause Extra deposit"
  },
  {
   "id": "s17",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/pause-cancel-subscription",
   "title": "Cancel your Sling subscription",
   "publisher": "vendor",
   "quote": "You'll still need to sign in to your account and cancel your subscription.",
   "supports": "deleting the app does not cancel"
  },
  {
   "id": "s18",
   "url": "https://www.sling.com/help/en/account-questions/account-changes/manage-sub-amazon",
   "title": "Edit your subscription",
   "publisher": "vendor",
   "quote": "until the end of your billing cycle",
   "supports": "removed extras stay until the end of the billing cycle"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Sling's own pages don't cover Roku billing; the Roku route comes from Roku's help page",
   "When access ends for a Roku-billed Sling subscription is not stated",
   "No data export is documented",
   "Whether 1, 3 and 7 Day Passes renew is not stated on Sling's cancel page"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Removed the unsupported claim that Day Passes don't renew or end on their own (applies_to and tip); noted as unverified",
    "Downgrade item: dropped 'the next bill is lower' (not on the page); cites the billing-cycle wording (s18)",
    "Roku route re-confirmed on Roku's page: Sling manages Roku-billed subscriptions, call 888-394-6698"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.sling.com/help/en/account-questions/account-changes/manage-account",
  "difficulty": "impossible",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/sling_tv",
 "json": "https://stackcut.io/exits/sling_tv.json",
 "evidence": {
  "packet_revision": "8edf22958c831454bcd9d7f177970a06cbb6016439ab877cabdac30c5166308b",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "sling-tv--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "sling-tv--roku--r2",
    "channel": "roku",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
