{
 "id": "skillshare",
 "name": "Skillshare",
 "category": "education_learning",
 "website": "https://www.skillshare.com",
 "domains": [
  "skillshare.com"
 ],
 "summary": "Cancel on skillshare.com in a browser: Account settings, then Membership & Payments, then Cancel membership. App Store and Google Play memberships cancel in that store; Teams plans by emailing Skillshare. Access runs to the end of the billing period; renewals aren't refunded.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Memberships bought on skillshare.com",
   "applies_to": "Memberships and free trials started on skillshare.com",
   "who": "The account holder (sign in)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to skillshare.com in a web browser (on a phone, use the browser, not the app) and open Account settings; on a phone, tap your profile icon, then Account settings",
     "expect": null
    },
    {
     "do": "Choose Membership & Payments in the left menu, then click Cancel membership",
     "expect": null
    },
    {
     "do": "Follow the prompts to confirm your cancellation",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Your subscription remains active until the end of your current billing period",
   "notice": "To avoid a charge, cancel a free trial before it ends; annual members get a renewal reminder email about 30 days before renewal",
   "refund": "Renewals are not refunded, and cancelling doesn't refund the current period. After a 7-day trial, contact Support within 48 hours of the charge for a one-time refund if you haven't used Skillshare since. Charges after a 14-day or longer trial aren't refunded. EU customers may have a 14-day cooling-off period.",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s4",
    "s7",
    "s8",
    "s9",
    "s11",
    "s21",
    "s22",
    "s23",
    "s24",
    "s25"
   ]
  },
  {
   "channel": "apple_app_store",
   "label": "Memberships bought in the iOS app",
   "applies_to": "Memberships bought through the iOS App Store (iPhone or iPad)",
   "who": "The Apple Account that pays for the membership",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Settings app, tap your name, then choose Subscriptions",
     "expect": null
    },
    {
     "do": "Find your Skillshare subscription, tap Cancel Subscription, and confirm",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message in red text, or no Cancel button, under Subscriptions",
   "effective": "Your subscription will stay active until the end of your current billing period",
   "notice": null,
   "refund": "Skillshare cannot refund these; request refunds from the App Store where the purchase was made",
   "fees": null,
   "source_ids": [
    "s3",
    "s5",
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s17"
   ]
  },
  {
   "channel": "google_play",
   "label": "Memberships bought in the Android app",
   "applies_to": "Memberships bought through Google Play on Android",
   "who": "The Google account that pays for the membership",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Google Play app, tap your profile icon, then choose Payments & subscriptions, then Subscriptions",
     "expect": null
    },
    {
     "do": "Select your Skillshare subscription and tap Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid",
   "notice": null,
   "refund": "Skillshare cannot refund these; request refunds from Google Play where the purchase was made",
   "fees": null,
   "source_ids": [
    "s3",
    "s12",
    "s13",
    "s15",
    "s18",
    "s19",
    "s20"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Skillshare for Teams plans",
   "applies_to": "Skillshare for Teams plans, which are billed annually",
   "who": "The team's Owner or admin (the help page doesn't say which role must ask; renewal charges the Owner's payment method)",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Before the renewal date, ask your Customer Success Manager, or email teamhelp@skillshare.com, to turn off auto-renew",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The Teams membership expires on the next payment date",
   "notice": "Ask before the renewal date; no fixed notice period is stated, and terms depend on your organization's agreement",
   "refund": "Seat licenses are non-refundable",
   "fees": null,
   "source_ids": [
    "s27",
    "s28",
    "s29",
    "s30",
    "s31",
    "s32"
   ]
  }
 ],
 "pay_less": [],
 "export": [
  {
   "data": "Profile and account details, watch history, comments, discussions, class notes, projects, reviews, lists, class videos and their descriptions",
   "how": "Fill out Skillshare's Privacy Request form and choose a data download; deleting the account is a separate request",
   "format": null,
   "limits": null,
   "source_ids": [
    "s33",
    "s34"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of your current billing period",
  "data_kept": "Not stated for cancelled accounts; deleting the account (a separate request) permanently removes the account and its data",
  "you_lose": [
   "Skillshare classes",
   "Downloadable materials shared by teachers",
   "Teams access when an organization's plan expires"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "If you subscribed through Apple or Google, Skillshare cannot cancel the subscription for you, so cancel in that store",
   "Deleting the mobile app does not cancel; on a phone, cancel a website membership in the browser, not the app",
   "Renewals are not refunded; a one-time refund after a 7-day trial must be requested within 48 hours of the charge, before using Skillshare again",
   "Cancel an app-store subscription before asking Skillshare to delete the account",
   "Teams plans are stopped by emailing teamhelp@skillshare.com or the Customer Success Manager, not in Account settings"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "You can cancel your Skillshare subscription from your Account settings if you signed up on skillshare.com.",
   "supports": "where the website cancellation starts"
  },
  {
   "id": "s2",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "Your subscription remains active until the end of your current billing period.",
   "supports": "when access ends"
  },
  {
   "id": "s3",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "If you subscribed through the iOS App Store or Google Play, you'll cancel directly through that app store.",
   "supports": "app store and Google Play memberships are cancelled in the store"
  },
  {
   "id": "s4",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "Cancel through Account settings on skillshare.com before the trial ends.",
   "supports": "free trials on skillshare.com must be cancelled before they end"
  },
  {
   "id": "s5",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "Once the billing period ends, you'll lose access to:",
   "supports": "what is lost after the billing period (classes and downloadable materials)"
  },
  {
   "id": "s7",
   "url": "https://help.skillshare.com/hc/en-us/articles/4402806767117-How-do-Skillshare-subscriptions-pricing-and-refunds-work",
   "title": "How do Skillshare subscriptions, pricing, and refunds work?",
   "publisher": "vendor",
   "quote": "Your subscription renews automatically unless canceled.",
   "supports": "automatic renewal"
  },
  {
   "id": "s8",
   "url": "https://help.skillshare.com/hc/en-us/articles/4402806767117-How-do-Skillshare-subscriptions-pricing-and-refunds-work",
   "title": "How do Skillshare subscriptions, pricing, and refunds work?",
   "publisher": "vendor",
   "quote": "Refunds are not provided for subscription renewals",
   "supports": "no refund for renewals"
  },
  {
   "id": "s9",
   "url": "https://help.skillshare.com/hc/en-us/articles/4402806767117-How-do-Skillshare-subscriptions-pricing-and-refunds-work",
   "title": "How do Skillshare subscriptions, pricing, and refunds work?",
   "publisher": "vendor",
   "quote": "Contact Support within 48 hours of the charge to receive a one-time refund, as long as you haven't used Skillshare since",
   "supports": "the one-time refund after a 7-day trial, only if Skillshare hasn't been used since the charge"
  },
  {
   "id": "s11",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "Charges after a 14-day or longer free trial are not eligible for refunds.",
   "supports": "no refunds after a 14-day or longer trial"
  },
  {
   "id": "s12",
   "url": "https://help.skillshare.com/hc/en-us/articles/205466548-How-do-I-cancel-my-Skillshare-membership-if-I-signed-up-through-the-app",
   "title": "How do I cancel my Skillshare membership if I signed up through the app?",
   "publisher": "vendor",
   "quote": "Skillshare isn't able to manage or cancel subscriptions purchased through third-party platforms.",
   "supports": "Skillshare cannot cancel app store memberships"
  },
  {
   "id": "s13",
   "url": "https://help.skillshare.com/hc/en-us/articles/205466548-How-do-I-cancel-my-Skillshare-membership-if-I-signed-up-through-the-app",
   "title": "How do I cancel my Skillshare membership if I signed up through the app?",
   "publisher": "vendor",
   "quote": "you'll need to cancel your subscription directly through that app store.",
   "supports": "cancel in the app store"
  },
  {
   "id": "s14",
   "url": "https://help.skillshare.com/hc/en-us/articles/205466548-How-do-I-cancel-my-Skillshare-membership-if-I-signed-up-through-the-app",
   "title": "How do I cancel my Skillshare membership if I signed up through the app?",
   "publisher": "vendor",
   "quote": "your subscription will stay active until the end of your current billing period.",
   "supports": "access after cancelling an app membership"
  },
  {
   "id": "s15",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "You must request refunds directly through the app store where the purchase was made.",
   "supports": "refunds for app store purchases go to the store"
  },
  {
   "id": "s16",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "Tap Cancel Subscription.",
   "supports": "the Apple cancel button"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "you see an expiration message in red text",
   "supports": "how to tell a subscription is already cancelled"
  },
  {
   "id": "s18",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Cancel subscription",
   "supports": "the Google Play cancel button"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "You can use our self-help flow to cancel a subscription.",
   "supports": "the Google Play cancel route"
  },
  {
   "id": "s20",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you’ll still be able to use your subscription for the time you’ve already paid.",
   "supports": "access continues for the time already paid"
  },
  {
   "id": "s21",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "Follow the prompts to confirm your cancellation.",
   "supports": "the final step of the website cancellation"
  },
  {
   "id": "s22",
   "url": "https://help.skillshare.com/hc/en-us/articles/4402806767117-How-do-Skillshare-subscriptions-pricing-and-refunds-work",
   "title": "How do Skillshare subscriptions, pricing, and refunds work?",
   "publisher": "vendor",
   "quote": "Open your browser (not the app).",
   "supports": "on a phone, cancel in the browser, not the app"
  },
  {
   "id": "s23",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "For annual subscriptions, Skillshare sends a renewal reminder email approximately 30 days before the renewal date.",
   "supports": "renewal reminder for annual plans"
  },
  {
   "id": "s24",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "If you're located in the European Union, you may have a 14-day cooling-off period under local consumer protection laws.",
   "supports": "EU cooling-off period"
  },
  {
   "id": "s25",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "Canceling your subscription stops future billing, but it does not automatically issue a refund.",
   "supports": "cancelling doesn't refund the current period"
  },
  {
   "id": "s26",
   "url": "https://help.skillshare.com/hc/en-us/articles/204536798-Can-I-get-a-refund-for-my-Skillshare-subscription-or-purchase",
   "title": "Can I get a refund for my Skillshare subscription or purchase?",
   "publisher": "vendor",
   "quote": "Deleting the mobile app does not cancel your subscription.",
   "supports": "deleting the app doesn't cancel"
  },
  {
   "id": "s27",
   "url": "https://help.skillshare.com/hc/en-us/articles/360026177032-Payments-and-Subscriptions-for-Team-plans",
   "title": "Payments and Subscriptions for Team plans",
   "publisher": "vendor",
   "quote": "If you'd like to disable auto-renew, you can do so by sending a request to your Customer Success Manager",
   "supports": "how to stop a Teams plan renewing"
  },
  {
   "id": "s28",
   "url": "https://help.skillshare.com/hc/en-us/articles/360026177032-Payments-and-Subscriptions-for-Team-plans",
   "title": "Payments and Subscriptions for Team plans",
   "publisher": "vendor",
   "quote": "Once disabled, your Skillshare For Teams membership will expire on the next payment date.",
   "supports": "when a Teams plan ends"
  },
  {
   "id": "s29",
   "url": "https://help.skillshare.com/hc/en-us/articles/360026177032-Payments-and-Subscriptions-for-Team-plans",
   "title": "Payments and Subscriptions for Team plans",
   "publisher": "vendor",
   "quote": "All team plans are billed on an annual basis.",
   "supports": "Teams plans are annual"
  },
  {
   "id": "s30",
   "url": "https://help.skillshare.com/hc/en-us/articles/360026177032-Payments-and-Subscriptions-for-Team-plans",
   "title": "Payments and Subscriptions for Team plans",
   "publisher": "vendor",
   "quote": "No, seat licenses are non-refundable.",
   "supports": "no refunds for Teams seats"
  },
  {
   "id": "s31",
   "url": "https://help.skillshare.com/hc/en-us/articles/360026177032-Payments-and-Subscriptions-for-Team-plans",
   "title": "Payments and Subscriptions for Team plans",
   "publisher": "vendor",
   "quote": "When it's time to renew we will charge the payment method on file for the Owner's account.",
   "supports": "Teams renewal charges the Owner's payment method"
  },
  {
   "id": "s32",
   "url": "https://help.skillshare.com/hc/en-us/articles/115001701651-How-do-I-cancel-my-Skillshare-subscription",
   "title": "How do I cancel my Skillshare subscription?",
   "publisher": "vendor",
   "quote": "Cancellation terms depend on your organization's agreement.",
   "supports": "Teams terms depend on the organization's agreement"
  },
  {
   "id": "s33",
   "url": "https://help.skillshare.com/hc/en-us/articles/360004132752-How-do-I-download-my-Skillshare-data",
   "title": "How do I download my Skillshare data?",
   "publisher": "vendor",
   "quote": "If you'd like to download your Skillshare data, please fill out our Privacy Request form.",
   "supports": "how to request a data download"
  },
  {
   "id": "s34",
   "url": "https://help.skillshare.com/hc/en-us/articles/360004132752-How-do-I-download-my-Skillshare-data",
   "title": "How do I download my Skillshare data?",
   "publisher": "vendor",
   "quote": "Requesting a data download will provide you with the following data from your account, where applicable:",
   "supports": "what the data download includes"
  },
  {
   "id": "s35",
   "url": "https://help.skillshare.com/hc/en-us/articles/204537158-How-do-I-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Make sure to cancel your subscription through your app store before submitting a deletion request.",
   "supports": "cancel an app-store subscription before deleting the account"
  },
  {
   "id": "s36",
   "url": "https://help.skillshare.com/hc/en-us/articles/204537158-How-do-I-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Once your request is completed, your account and associated data are permanently removed.",
   "supports": "account deletion removes data permanently"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "No cancellation confirmation email or screen is documented in Skillshare's help center",
   "Skillshare's help center doesn't document a pause option, a cheaper plan or a discount program for individual members",
   "How long Skillshare keeps data for a cancelled (not deleted) account isn't stated in its help center",
   "The format of the data download and how long it takes aren't stated",
   "Which Teams role may ask to turn off auto-renew, and how far ahead, isn't stated in Skillshare's help center"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Refund: the one-time refund after a 7-day trial applies only if Skillshare hasn't been used since the charge; added the EU 14-day cooling-off period and that cancelling doesn't refund the current period",
    "Added the annual renewal reminder (about 30 days before renewal) and that phone users cancel in the browser, not the app",
    "Added a Skillshare for Teams route: annual plans, turn off auto-renew via the Customer Success Manager or teamhelp@skillshare.com, expires on the next payment date, seats non-refundable",
    "Added the data download (Privacy Request form) and that account deletion permanently removes data",
    "Skillshare's help center blocks automated checks; every quote was confirmed against the same articles in Skillshare's help-center API"
   ]
  }
 },
 "delete_account": {
  "url": "https://preferences.skillshare.com/privacy",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/skillshare",
 "json": "https://stackcut.io/exits/skillshare.json",
 "evidence": {
  "packet_revision": "ebea31617133bbd8a345bdaaa8a3a0b4e2ce42c2b86671ca7523d812159c943b",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "skillshare--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "skillshare--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "skillshare--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "skillshare--sales-contract--r4",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}