{
 "id": "seamless_ai",
 "name": "Seamless.AI",
 "category": "marketing_sales",
 "website": "https://seamless.ai",
 "domains": [
  "seamless.ai"
 ],
 "summary": "Every subscription is an annual contract, even when billed monthly. At least 60 days before renewal, an owner or admin must select Modify My Subscription on the Billing page, complete the form and meet a Customer Success Representative; otherwise it renews for 12 months. All sales are final.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Stop the annual auto-renewal",
   "applies_to": "All Seamless.AI subscriptions: annual contracts with monthly or annual billing",
   "who": "An owner or approved admin of the Seamless.AI organization",
   "method": "form",
   "start_url": "https://login.seamless.ai/settings/billing",
   "steps": [
    {
     "do": "At least 60 days before your annual renewal date, sign in, click your account icon at the bottom left, select Settings, then Billing",
     "expect": "Modify My Subscription"
    },
    {
     "do": "Select Modify My Subscription and complete the modification workflow",
     "expect": null
    },
    {
     "do": "Meet with your Customer Success Representative, who processes the removal of the contracted automatic renewal",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The current annual contract runs to its end; the automatic renewal is removed once the request is processed",
   "notice": "At least 60 days before the annual renewal date; if the subscription isn't modified or cancelled more than 60 days before renewal, the contract renews for another 12 months",
   "refund": "None: all sales are final once you buy a subscription. The Terms say Seamless.AI may give a pro-rata refund of prepaid amounts only if it ends the agreement for a reason other than your misconduct or breach",
   "fees": "None stated, but removing the renewal doesn't shorten the current contract: payment is due in advance at the start of each billing cycle, monthly or annual",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s12",
    "s18",
    "s19",
    "s20"
   ]
  }
 ],
 "pay_less": [],
 "export": [
  {
   "data": "Invoices",
   "how": "On the Billing page, click the three-dot menu next to an invoice and select Download",
   "format": null,
   "limits": null,
   "source_ids": [
    "s11"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current annual contract",
  "data_kept": null,
  "you_lose": [
   "Your license to use Seamless.AI once the agreement ends",
   "The right to keep Seamless.AI contact data: on termination the Terms require you to securely destroy all Seamless.AI Content and Data"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "After the Modify My Subscription workflow you must meet with your Customer Success Representative before the auto-renewal is removed; Seamless.AI also encourages contacting Support or Customer Success first",
  "tips": [
   "Monthly billing is still an annual contract, paid in advance at the start of each billing cycle: plan around the annual renewal date",
   "Start at least 60 days before renewal: missing the window renews the contract for 12 more months",
   "Only owners and approved admins can open the Billing page",
   "Removing a saved card needs the Seamless Billing Team",
   "Exported Seamless.AI data must be destroyed when the agreement ends, so don't plan on keeping it",
   "Support takes tickets on its Get Support page, or call +1 (740) 494-3900"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "Only Seamless owners and approved Seamless administrators can access the Billing page",
   "supports": "who can cancel"
  },
  {
   "id": "s2",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "At least 60 days prior to your subscription renewal date, an admin and/or owner must submit the appropriate account modification request form",
   "supports": "the 60-day deadline and the form"
  },
  {
   "id": "s3",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "and meet with your Customer Success Representative to process the removal of your account's contracted automatic renewal.",
   "supports": "the required meeting"
  },
  {
   "id": "s4",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "You can access the account modification form any time by logging in to your Seamless account and navigating to the Billing page",
   "supports": "where the form is"
  },
  {
   "id": "s5",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "where you will be prompted to complete the modification workflow.",
   "supports": "the modification workflow"
  },
  {
   "id": "s6",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "Modify My Subscription",
   "supports": "the button name"
  },
  {
   "id": "s7",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "All subscriptions for the Services are annual with monthly or annual billing cycles.",
   "supports": "every subscription is an annual contract"
  },
  {
   "id": "s8",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "you must complete the applicable subscription modification in the Seamless.AI platform no later than 60 days prior to the next annual contract renewal date.",
   "supports": "the 60-day notice in the Terms"
  },
  {
   "id": "s9",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "the annual contract will automatically renew for an additional 12 months.",
   "supports": "what happens if you miss the window"
  },
  {
   "id": "s10",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "Except as expressly provided in these Terms, all sales are final once you elect to purchase a subscription to the Services.",
   "supports": "no refunds"
  },
  {
   "id": "s11",
   "url": "https://seamless.ai/customers/education/articles/managing-your-billing-and-invoices",
   "title": "Managing Your Billing and Invoices",
   "publisher": "vendor",
   "quote": "Click the three-dot menu next to the invoice.",
   "supports": "downloading invoices"
  },
  {
   "id": "s12",
   "url": "https://seamless.ai/customers/education/articles/managing-your-billing-and-invoices",
   "title": "Managing Your Billing and Invoices",
   "publisher": "vendor",
   "quote": "Click your account icon in the bottom-left corner.",
   "supports": "how to reach Settings and Billing"
  },
  {
   "id": "s13",
   "url": "https://seamless.ai/customers/education/articles/managing-your-billing-and-invoices",
   "title": "Managing Your Billing and Invoices",
   "publisher": "vendor",
   "quote": "To remove an existing card from your account, contact the Seamless Billing Team for assistance.",
   "supports": "removing a card needs the Billing Team"
  },
  {
   "id": "s14",
   "url": "https://seamless.ai/customers/education/articles/upgrading-or-canceling-your-account",
   "title": "Upgrading or Canceling Seamless Account",
   "publisher": "vendor",
   "quote": "Before canceling, we encourage you to contact our Support or Customer Success teams",
   "supports": "the suggestion to talk to Support first"
  },
  {
   "id": "s15",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "you shall immediately securely destroy any and all Seamless.AI Content and Seamless.AI Data",
   "supports": "data must be destroyed on termination"
  },
  {
   "id": "s16",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "Upon termination of these Terms for any reason, your license to access or use the Services in any way will terminate",
   "supports": "the license ends on termination"
  },
  {
   "id": "s17",
   "url": "https://seamless.ai/customers/get-support",
   "title": "Get Support",
   "publisher": "vendor",
   "quote": "+1 (740) 494-3900",
   "supports": "the support phone number"
  },
  {
   "id": "s18",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "if Seamless.AI terminates for a reason other than your misconduct or breach of these Terms",
   "supports": "the only refund case in the Terms"
  },
  {
   "id": "s19",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "Seamless.AI may provide you with a pro rata refund for any pre-paid amounts",
   "supports": "the pro-rata refund in that case"
  },
  {
   "id": "s20",
   "url": "https://seamless.ai/policies/terms-of-use",
   "title": "Terms of Use",
   "publisher": "vendor",
   "quote": "All subscriptions for the Services are annual with monthly or annual billing cycles. Payment is due in advance at the start of each billing cycle.",
   "supports": "payment in advance for each billing cycle"
  },
  {
   "id": "s21",
   "url": "https://seamless.ai/customers/get-support",
   "title": "Get Support",
   "publisher": "vendor",
   "quote": "Submit a ticket",
   "supports": "support tickets"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Seamless.AI's help pages don't say how you're told the renewal was removed (for example, an email or a change on the Billing page)",
   "Whether Seamless.AI offers a free plan or a cheaper tier isn't confirmed; it would be listed on Seamless.AI's pricing page",
   "How long Seamless.AI keeps your account data after the contract ends isn't stated in its Terms of Use"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "Re-checked the route against Seamless.AI's cancel and billing articles and its Terms of Use: who can cancel, the Billing path, Modify My Subscription, the required Customer Success meeting, the 60-day deadline, the 12-month renewal and the refund terms are confirmed",
    "Fees: added the Terms' rule that payment is due in advance at the start of each billing cycle, so removing the renewal doesn't shorten the current contract",
    "Support tip: the support page offers ticket submission and a phone number; it doesn't name a live chat"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/seamless_ai",
 "json": "https://stackcut.io/exits/seamless_ai.json",
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  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
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 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}