{
 "id": "rocketreach",
 "name": "RocketReach",
 "category": "marketing_sales",
 "website": "https://rocketreach.co",
 "domains": [
  "rocketreach.co"
 ],
 "summary": "Cancel in Account Settings, Usage & Billing: Manage Subscription, Cancel Subscription, then finish the prompts. It only counts once you get both the confirmation screen and the email. Access lasts to the end of the billing cycle; unused credits are then lost. No refunds. Team Plans cancel by email.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Plans bought online",
   "applies_to": "Monthly and annual plans bought online from the Pricing Page",
   "who": "The account holder, signed in to the account that is being charged",
   "method": "self_serve",
   "start_url": "https://rocketreach.co/cancellation",
   "steps": [
    {
     "do": "Export any contacts you want to keep first (My Contacts, Actions, Export to CSV)",
     "expect": null
    },
    {
     "do": "Log in, click your initials or profile picture in the top-right corner and select Account Settings",
     "expect": "Usage & Billing"
    },
    {
     "do": "In the left-hand menu, click Usage & Billing, then scroll to the bottom to the Manage Subscription heading",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription and work through the on-screen prompts until you reach the confirmation screen",
     "expect": "a confirmation screen"
    },
    {
     "do": "Check your inbox for the confirmation email; if you only have one of the two, check Usage & Billing and run the flow again",
     "expect": "a confirmation email"
    }
   ],
   "confirm_by": "Both a confirmation screen and a confirmation email; afterwards the Cancel Subscription button is no longer shown",
   "effective": "At the end of the current billing cycle: you keep paid access and remaining credits until then, and the account reverts to a free account",
   "notice": "No notice period, but cancel before your renewal date (shown under Subscription Details in Usage & Billing) or the next period is charged",
   "refund": "No refunds for subscription or renewal charges. Exception: a brand-new annual subscription bought by mistake can be switched to monthly within 7 days, refunding the price difference",
   "fees": "No cancellation penalty",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14",
    "s37",
    "s41"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Team Plans",
   "applies_to": "RocketReach Team Plans",
   "who": "The Team Owner (to cancel the whole plan); the Owner or an Admin (to remove seats); a team member can only leave the team",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "To cancel the whole Team Plan, email support@rocketreach.co from the Team Owner's account email address, including the account email and the request to cancel",
     "expect": null
    },
    {
     "do": "To shrink the plan instead, the Owner or an Admin removes individual seats",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Removing a seat ends that person's access immediately; billing for it stops from the next billing cycle",
   "notice": null,
   "refund": "No refunds for subscription or renewal charges; credits left on a removed seat are forfeited",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s10"
   ]
  },
  {
   "channel": "sales_contract",
   "applies_to": "Enterprise and Custom Plans bought through the RocketReach Sales team",
   "who": "The customer, through its RocketReach Account Manager",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Contact your RocketReach Account Manager, or email support@rocketreach.co from your account email, to cancel the subscription or remove users",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current Subscription Term: cancelling stops the automatic renewal, and you keep using the service until the term ends",
   "notice": "Subscriptions renew automatically for the same period unless cancelled; the Subscription Agreement allows a notice of non-renewal by email to support@rocketreach.co",
   "refund": "All amounts paid are non-refundable",
   "fees": "All payment obligations are non-cancelable",
   "source_ids": [
    "s18",
    "s19",
    "s20",
    "s21",
    "s14"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Monthly plans can be paused for 1, 2 or 3 billing cycles instead of cancelled (Account Settings, Manage Subscription, Pause Subscription); billing then resumes automatically. Not available on annual or team plans, and it doesn't extend credit expiry",
   "evidence": "documented",
   "source_ids": [
    "s22",
    "s23",
    "s24"
   ]
  },
  {
   "type": "downgrade",
   "what": "Choose a lower-tiered plan on the Pricing page and click Change Plan; the downgraded plan takes effect at your next billing date",
   "evidence": "documented",
   "source_ids": [
    "s25",
    "s26"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Team Owners and Admins can remove seats; billing drops from the next billing cycle. To replace a person, unassign and re-invite instead, which keeps the seat and its credits",
   "evidence": "documented",
   "source_ids": [
    "s16",
    "s17",
    "s38"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual plans have a built-in discount over paying monthly; the whole year's fee is paid at checkout",
   "evidence": "documented",
   "source_ids": [
    "s27",
    "s43"
   ]
  },
  {
   "type": "free_plan",
   "what": "After cancelling, the account stays open as a free account with the free search tools",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s28"
   ]
  }
 ],
 "export": [
  {
   "data": "Your saved contacts (My Contacts)",
   "how": "Open My Contacts, filter or tick the contacts (none ticked means all), click Actions, then Export to CSV; a download link arrives by email",
   "format": "CSV",
   "limits": "Exports work only from the My Contacts page and are delivered by email; accounts with Export Credits use one credit per verified contact. Do it before the plan ends: bulk lookups and data exports are blocked once cancelled",
   "source_ids": [
    "s29",
    "s30",
    "s31",
    "s32",
    "s33"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "The account stays open as a free account; saved lists, messages and previous contacts remain stored but are inaccessible until you resubscribe",
  "you_lose": [
   "All remaining lookup and export credits, which are not refunded or reinstated if you resubscribe",
   "My Contacts and My Companies, Autopilot and Messages",
   "Integrations, bulk lookups and data exports",
   "API keys, which are invalidated"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The cancel flow has on-screen prompts before the confirmation screen; closing the page partway leaves the subscription active",
  "tips": [
   "A cancellation is complete only with both the confirmation screen and the confirmation email",
   "No Cancel Subscription button usually means you're signed in to the wrong account: search your inboxes for rocketreach.co receipts to find the paying one",
   "Team members can't cancel a Team Plan; they can only leave the team, which ends their access immediately",
   "Removing a team seat is permanent and forfeits its credits: remove seats near the end of the billing period",
   "Enterprise and Custom plans have no self-serve cancel button",
   "Cancelling doesn't delete the account; a free account can be deactivated in Account Settings, Other Settings",
   "Cancelling while a monthly plan is paused ends the subscription immediately, not at the end of the pause"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "you can cancel it yourself at any time, with no cancellation penalty",
   "supports": "self-serve cancel for plans bought online, and no fee"
  },
  {
   "id": "s2",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "In the left-hand menu, click Usage & Billing.",
   "supports": "the Usage & Billing step"
  },
  {
   "id": "s3",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Scroll to the bottom of the Usage & Billing page and find the Manage Subscription heading.",
   "supports": "where the cancel button is"
  },
  {
   "id": "s4",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Click Cancel Subscription to start the cancellation flow.",
   "supports": "the cancel button"
  },
  {
   "id": "s5",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Check that you receive both a confirmation screen and a confirmation email. Your cancellation is not complete until you have both.",
   "supports": "how to confirm the cancellation"
  },
  {
   "id": "s6",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "If your cancellation went through, the Cancel Subscription button is no longer there.",
   "supports": "a second way to confirm"
  },
  {
   "id": "s7",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "You can also go straight to the cancellation flow by logging in and visiting the RocketReach cancellation page at rocketreach.co/cancellation",
   "supports": "the direct cancellation page"
  },
  {
   "id": "s8",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "When you cancel a RocketReach subscription, you keep access to everything you have already paid for until the end of your current billing cycle.",
   "supports": "when cancellation takes effect"
  },
  {
   "id": "s9",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "If you started the flow but closed the page partway through, the subscription stays active even though it looked like you had cancelled.",
   "supports": "finish the flow"
  },
  {
   "id": "s10",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "No. RocketReach does not issue refunds for subscription charges or renewal charges.",
   "supports": "no refunds"
  },
  {
   "id": "s11",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "If you bought a new annual subscription within the last 7 days and meant to buy monthly, you can switch to monthly and receive a refund of the price difference.",
   "supports": "the 7-day annual-to-monthly exception"
  },
  {
   "id": "s12",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "No. Cancelling a RocketReach subscription ends the paid plan and services but leaves your account open.",
   "supports": "the account stays open after cancelling"
  },
  {
   "id": "s13",
   "url": "https://rocketreach.co/refunds",
   "title": "RocketReach Refund Policy",
   "publisher": "vendor",
   "quote": "You can't get a refund for any subscription once it has started.",
   "supports": "no refunds once a period starts"
  },
  {
   "id": "s14",
   "url": "https://rocketreach.co/subscriber_terms",
   "title": "RocketReach Subscription Agreement",
   "publisher": "vendor",
   "quote": "Cancellation will prevent your Subscription Service from automatically renewing at the end of the current Subscription Term, but will not impair your continued use of the Subscription Service",
   "supports": "auto-renewal and access until the term ends"
  },
  {
   "id": "s15",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Cancelling a whole RocketReach Team Plan cannot be done in the product. Email support@rocketreach.co from the Team Owner's account email address and ask to cancel the Team Plan.",
   "supports": "how a Team Plan is cancelled"
  },
  {
   "id": "s16",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Access ends immediately. The person on that seat loses access as soon as you remove it",
   "supports": "removing a seat ends access at once"
  },
  {
   "id": "s17",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "From your next billing cycle onward, you are no longer charged for the removed seat.",
   "supports": "when seat billing drops"
  },
  {
   "id": "s18",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Contact your RocketReach Account Manager, or email support@rocketreach.co, for help with either of the following:",
   "supports": "how Enterprise and Custom plans are cancelled"
  },
  {
   "id": "s19",
   "url": "https://rocketreach.co/subscriber_terms",
   "title": "RocketReach Subscription Agreement",
   "publisher": "vendor",
   "quote": "You may cancel your Subscription Service at any time from your account page or send a notice of non-renewal by email to support@rocketreach.co.",
   "supports": "notice of non-renewal by email"
  },
  {
   "id": "s20",
   "url": "https://rocketreach.co/subscriber_terms",
   "title": "RocketReach Subscription Agreement",
   "publisher": "vendor",
   "quote": "All payment obligations are non-cancelable, and all amounts paid are non-refundable.",
   "supports": "payments are non-cancelable and non-refundable"
  },
  {
   "id": "s21",
   "url": "https://rocketreach.co/subscriber_terms",
   "title": "RocketReach Subscription Agreement",
   "publisher": "vendor",
   "quote": "your Subscription Service will automatically renew for successive periods of the same duration as the initial period",
   "supports": "auto-renewal"
  },
  {
   "id": "s22",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/360047777454-How-do-I-Pause-Freeze-my-RocketReach-Subscription",
   "title": "How do I Pause (Freeze) my RocketReach Subscription",
   "publisher": "vendor",
   "quote": "Pausing is available for monthly subscriptions only and lets you pause for 1, 2, or 3 billing cycles",
   "supports": "the pause option and its length"
  },
  {
   "id": "s23",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/360047777454-How-do-I-Pause-Freeze-my-RocketReach-Subscription",
   "title": "How do I Pause (Freeze) my RocketReach Subscription",
   "publisher": "vendor",
   "quote": "does not extend credit expiration dates",
   "supports": "pausing doesn't extend credits"
  },
  {
   "id": "s24",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Pausing is not available on annual subscriptions.",
   "supports": "no pause on annual plans"
  },
  {
   "id": "s25",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229631527-How-do-I-downgrade-my-plan",
   "title": "How do I downgrade my plan?",
   "publisher": "vendor",
   "quote": "Select the lower-tiered plan that you wish to downgrade your subscription to and click 'Change Plan'.",
   "supports": "how to downgrade"
  },
  {
   "id": "s26",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229631527-How-do-I-downgrade-my-plan",
   "title": "How do I downgrade my plan?",
   "publisher": "vendor",
   "quote": "your downgraded plan will take effect at your next billing date",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s27",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/43739526208411-Difference-between-Annual-and-Monthly-Subscription-Plans",
   "title": "Difference between Annual and Monthly Subscription Plans",
   "publisher": "vendor",
   "quote": "notice the built-in discount for choosing annual!",
   "supports": "annual plans are discounted"
  },
  {
   "id": "s28",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229631527-How-do-I-downgrade-my-plan",
   "title": "How do I downgrade my plan?",
   "publisher": "vendor",
   "quote": "If you wish to downgrade to a Free Plan, you may cancel your paid subscription directly from your Usage & Billing page on your account.",
   "supports": "the Free Plan"
  },
  {
   "id": "s29",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/115000135153-How-do-I-export-my-contacts",
   "title": "How do I export my contacts?",
   "publisher": "vendor",
   "quote": "All users may download their RocketReach contacts in spreadsheet format as a CSV file.",
   "supports": "the CSV export"
  },
  {
   "id": "s30",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/115000135153-How-do-I-export-my-contacts",
   "title": "How do I export my contacts?",
   "publisher": "vendor",
   "quote": "Contacts can be exported to a CSV only from the My Contacts page.",
   "supports": "where to export"
  },
  {
   "id": "s31",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/115000135153-How-do-I-export-my-contacts",
   "title": "How do I export my contacts?",
   "publisher": "vendor",
   "quote": "For security reasons, all exports are delivered by email",
   "supports": "exports arrive by email"
  },
  {
   "id": "s32",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/115000135153-How-do-I-export-my-contacts",
   "title": "How do I export my contacts?",
   "publisher": "vendor",
   "quote": "When downloading contacts, you will use one 'Export' credit for every verified contact that you download.",
   "supports": "exports use credits"
  },
  {
   "id": "s33",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229973148-What-Happens-When-I-Cancel-my-RocketReach-Subscription",
   "title": "What Happens When I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Perform bulk lookups or data exports.",
   "supports": "exports are blocked once cancelled (listed under what you cannot do)"
  },
  {
   "id": "s34",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229973148-What-Happens-When-I-Cancel-my-RocketReach-Subscription",
   "title": "What Happens When I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "When your subscription ends, you will lose all remaining credits, and they will not be refunded or reinstated if you resubscribe.",
   "supports": "credits are lost"
  },
  {
   "id": "s35",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229973148-What-Happens-When-I-Cancel-my-RocketReach-Subscription",
   "title": "What Happens When I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Saved data (lists, messages, and previous contacts) will remain stored but will be inaccessible until you resubscribe.",
   "supports": "what happens to saved data"
  },
  {
   "id": "s36",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/229973148-What-Happens-When-I-Cancel-my-RocketReach-Subscription",
   "title": "What Happens When I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Use API keys, as they will be invalidated upon cancellation.",
   "supports": "API keys stop working"
  },
  {
   "id": "s37",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "When the paid period ends, any unused credits expire, and you lose access to My Contacts, My Companies, Autopilot, the API, and other features that are exclusive to paid plans.",
   "supports": "what you lose at the end of the period"
  },
  {
   "id": "s38",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Unassign the person who is leaving and invite their replacement to the same seat instead.",
   "supports": "replace a teammate without removing the seat"
  },
  {
   "id": "s39",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "If you no longer plan to log in, you can deactivate your free account from Account Settings under Other Settings.",
   "supports": "deactivating the free account"
  },
  {
   "id": "s40",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Logged into the incorrect account: The most common reason is that you are logged into a different RocketReach account than the one being charged.",
   "supports": "the wrong-account gotcha"
  },
  {
   "id": "s41",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/230421787-How-do-I-Cancel-my-RocketReach-Subscription",
   "title": "How do I Cancel my RocketReach Subscription?",
   "publisher": "vendor",
   "quote": "Click your initials or profile picture in the top-right corner of the screen, then select Account Settings",
   "supports": "the Account Settings step"
  },
  {
   "id": "s42",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/360047777454-How-do-I-Pause-Freeze-my-RocketReach-Subscription",
   "title": "How do I Pause (Freeze) my RocketReach Subscription",
   "publisher": "vendor",
   "quote": "If you cancel while paused, your subscription will end immediately.",
   "supports": "cancelling while paused ends the plan at once"
  },
  {
   "id": "s43",
   "url": "https://knowledgebase.rocketreach.co/hc/en-us/articles/43739526208411-Difference-between-Annual-and-Monthly-Subscription-Plans",
   "title": "Difference between Annual and Monthly Subscription Plans",
   "publisher": "vendor",
   "quote": "If you chose an annual plan, you will pay the entire fee immediately at checkout.",
   "supports": "annual plans are paid upfront"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The wording of the on-screen prompts in the cancel flow (reason questions or offers) is not documented",
   "Enterprise and Custom plan notice periods depend on each contract and are not published",
   "RocketReach help doesn't mention app-store billing; it sells plans on its website"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked all three routes, pay_less, export and after_cancel against RocketReach's knowledge base, refund page and Subscription Agreement; route facts confirmed (the agreement sets no notice period for non-renewal)",
    "Enterprise and Custom route: added when cancelling takes effect (end of the current Subscription Term), from the Subscription Agreement",
    "Added that cancelling while paused ends the subscription immediately, and that annual plans are paid in full at checkout"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/rocketreach",
 "json": "https://stackcut.io/exits/rocketreach.json",
 "evidence": {
  "packet_revision": "293862126a93dfa0fc2b26439c3a6c40d3db4c0aadc415680c743faa2aa4e4f8",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "rocketreach--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "rocketreach--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "rocketreach--sales-contract--r3",
    "channel": "sales_contract",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
