{
 "id": "rocket_money",
 "name": "Rocket Money Premium",
 "category": "finance_apps",
 "website": "https://www.rocketmoney.com",
 "domains": [
  "rocketmoney.com"
 ],
 "summary": "In the app or on the website open Settings, Membership, Manage, drag the price slider to $0/month, then Cancel Subscription and follow the prompts. Premium lasts to the end of the billing cycle. Gotcha: Apple- or Google-billed Premium must be cancelled in that store, and cancelling doesn't delete your account.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Premium memberships paid through Rocket Money on the website",
   "who": "The account holder, logged in to Rocket Money",
   "method": "self_serve",
   "start_url": "https://www.rocketmoney.com",
   "steps": [
    {
     "do": "Log in, click the Settings (gear) icon on the left and select Membership",
     "expect": "Manage"
    },
    {
     "do": "Click Manage in the upper right corner",
     "expect": "a price slider"
    },
    {
     "do": "Move the slider all the way left to $0/month",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Select Cancel Subscription and complete the prompts",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the billing cycle; Premium features stay available until then",
   "notice": "If you pay by bank debit (ACH), cancel at least 3 business days before the next debit, or that debit may still go through",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s3",
    "s4",
    "s13"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Premium memberships managed in the Rocket Money mobile app",
   "who": "The account holder, logged in to the app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Settings (gear) icon and select Membership",
     "expect": "Manage Membership"
    },
    {
     "do": "Tap Manage Membership and move the slider all the way left to $0/month",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and follow the prompts",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the billing cycle; Premium features stay available until then",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s4"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Premium memberships billed through Apple",
   "who": "The Apple Account that pays for the membership",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "Open the Settings app on your iPhone and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Rocket Money",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and confirm",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s8",
    "s10",
    "s16"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Premium memberships billed through Google Play",
   "who": "The Google Account that pays for the membership",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open the Google Play app and tap the profile icon at the top right",
     "expect": "Payments & subscriptions"
    },
    {
     "do": "Tap Payments & subscriptions, then Subscriptions, and choose Rocket Money",
     "expect": "Cancel subscription"
    },
    {
     "do": "Tap Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s9",
    "s10",
    "s17"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Pay less for the same Premium: you choose your own monthly price, and features don't change with the price (Manage Membership, Change Monthly Fee, then the slider)",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s7"
   ]
  },
  {
   "type": "free_plan",
   "what": "Rocket Money has a free tier: cancelling Premium keeps your account",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s14"
   ]
  },
  {
   "type": "discount_program",
   "what": "Rocket Mortgage clients whose loan was with Rocket Mortgage before the October 2025 Mr. Cooper acquisition get Premium free while the loan is serviced there",
   "evidence": "documented",
   "source_ids": [
    "s11",
    "s18"
   ]
  },
  {
   "type": "downgrade",
   "what": "Premium+ costs a fixed $15.00 a month: to switch back to choose-your-price Premium, contact Rocket Money support; the downgrade takes effect at the end of the billing cycle",
   "evidence": "documented",
   "source_ids": [
    "s19",
    "s20",
    "s21"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the billing cycle",
  "data_kept": "Your Rocket Money account stays open; you can still withdraw Goals balances to your linked account",
  "you_lose": [
   "Premium features",
   "New deposits into Goals (withdrawals still work)",
   "Interest on a Premium+ High Yield Savings Account, which becomes a 0% Limited Basic Savings account on the free tier"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "You must first drag the price slider to $0/month before Cancel Subscription appears, then follow further prompts",
  "tips": [
   "Apple- or Google-billed Premium is cancelled in the App Store or Google Play",
   "Cancelling Premium doesn't delete the Rocket Money account; active Bill Negotiations stay in place",
   "Notifications and emails continue unless you change your alert settings",
   "The price-slider steps are for Premium; Premium+ (a fixed $15.00 a month) goes back to Premium through Rocket Money support"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "You can adjust your monthly price or cancel Premium at any time, directly from the mobile app or website.",
   "supports": "app and web both work"
  },
  {
   "id": "s2",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Select Membership. Tap Manage Membership. Move the slider all the way left to $0/month. Tap Cancel Subscription and follow the prompts.",
   "supports": "the app steps"
  },
  {
   "id": "s3",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Select Membership. Click Manage in the upper right corner. Move the slider all the way left to $0/month. Select Cancel Subscription and complete the prompts.",
   "supports": "the web steps"
  },
  {
   "id": "s4",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Note: Cancellation takes effect at the end of your billing cycle. You'll still have access to Premium Membership features until then.",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Canceling Premium Membership does not delete your Rocket Money account. Any active Bill Negotiations remain in place.",
   "supports": "what stays after cancelling"
  },
  {
   "id": "s6",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Notifications and emails will continue unless you update your alert settings in the app or online.",
   "supports": "the notifications tip"
  },
  {
   "id": "s7",
   "url": "https://help.rocketmoney.com/en/articles/9095189-managing-my-premium-membership",
   "title": "Managing my Premium Membership (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Under Manage Membership, tap Change Monthly Fee. Use the slider to set your preferred price and tap Update Subscription.",
   "supports": "how to lower the price"
  },
  {
   "id": "s8",
   "url": "https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage",
   "title": "Accessing my free Premium Membership from my Rocket Mortgage (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "For Premium Memberships billed through Apple: Open the Settings app on your phone.",
   "supports": "Premium can be billed through Apple"
  },
  {
   "id": "s9",
   "url": "https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage",
   "title": "Accessing my free Premium Membership from my Rocket Mortgage (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Tap Payments & subscriptions > Subscriptions. Choose the subscription you want to cancel. Tap Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s10",
   "url": "https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage",
   "title": "Accessing my free Premium Membership from my Rocket Mortgage (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "you'll want to cancel any existing paid memberships through the Apple App Store or Google Play Store to avoid any charges.",
   "supports": "store-billed memberships cancel in the store"
  },
  {
   "id": "s11",
   "url": "https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage",
   "title": "Accessing my free Premium Membership from my Rocket Mortgage (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "complimentary access to our Premium Membership for the duration of the time that your loan is serviced with Rocket Mortgage",
   "supports": "free Premium for Rocket Mortgage clients"
  },
  {
   "id": "s12",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "You may choose the price you pay for Rocket Money Premium Services, with no change in service or functionality in premium features or services.",
   "supports": "choose-your-own price"
  },
  {
   "id": "s13",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "However, we must be notified at least three (3) business days before the debit is scheduled to occur, to prevent the upcoming transaction from processing.",
   "supports": "notice for bank debits"
  },
  {
   "id": "s14",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "For users who downgrade to the free tier or service but maintain a balance in their Goal(s), Rocket Money will no longer allow access to contribute more deposits into Goals",
   "supports": "the free tier, and Goals after cancelling"
  },
  {
   "id": "s15",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "Rocket Money will allow the account to remain open as a Rocket Money Limited Basic Savings account that does not accrue interest (0.00% interest rate).",
   "supports": "High Yield Savings after dropping to the free tier"
  },
  {
   "id": "s16",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s17",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s18",
   "url": "https://help.rocketmoney.com/en/articles/6396483-accessing-my-free-premium-membership-from-my-rocket-mortgage",
   "title": "Accessing my free Premium Membership from my Rocket Mortgage (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Free Premium Membership from Rocket Mortgage is provided to those customers who had a Rocket Mortgage prior to the October 2025 acquisition of Mr. Cooper",
   "supports": "eligibility for free Premium"
  },
  {
   "id": "s19",
   "url": "https://help.rocketmoney.com/en/articles/16802386-introduction-to-premium",
   "title": "Introduction to Premium+ (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Premium+ is a fixed $15.00/month plus tax.",
   "supports": "Premium+ has a fixed price, so the price slider steps don't cover it"
  },
  {
   "id": "s20",
   "url": "https://help.rocketmoney.com/en/articles/16802386-introduction-to-premium",
   "title": "Introduction to Premium+ (Rocket Money Help Center)",
   "publisher": "vendor",
   "quote": "Yes, you can switch back to Premium from Premium+. To do this, please contact our support team.",
   "supports": "switching from Premium+ back to Premium goes through support"
  },
  {
   "id": "s21",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "Members may downgrade from Premium+ to Premium Services, with the downgrade taking effect at the end of the member's then current billing cycle.",
   "supports": "when a Premium+ downgrade takes effect"
  },
  {
   "id": "s22",
   "url": "https://www.rocketmoney.com/terms",
   "title": "Rocket Money Terms of Service (effective 06/29/2026)",
   "publisher": "vendor",
   "quote": "contribute more deposits into the Goal(s), however users will still be able to make withdrawals back into their Linked Account.",
   "supports": "Goals withdrawals still work after dropping to the free tier"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Refund terms for Premium fees were not found in the help center or Terms of Service",
   "How Rocket Money confirms a cancellation (email or status) is not documented",
   "When access ends for Apple- or Google-billed memberships is not stated by Rocket Money",
   "Current Premium price range was not stated on the pages we read",
   "How to cancel Premium+ outright isn't documented: its help article only says to contact support to switch back to Premium"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Web route: dropped '(and Premium+)'; the slider steps are documented for Premium only, and Premium+ is a fixed $15.00 a month",
    "Added the Premium+ to Premium downgrade (through support, effective at the end of the billing cycle) to pay_less and agent tips",
    "Added a terms quote proving Goals withdrawals still work after dropping to the free tier",
    "Re-checked the web, app, Apple and Google Play steps, the end-of-cycle effective date, the 3-business-day ACH notice and the Rocket Mortgage offer: all match"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/rocket_money",
 "json": "https://stackcut.io/exits/rocket_money.json",
 "evidence": {
  "packet_revision": "75fdf3630cc54210b42195e317bb237aac0fbba9e052e291acd77db110867865",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "rocket-money--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
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     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "rocket-money--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "rocket-money--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "rocket-money--google-play--r4",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}