{
 "id": "rocket_lawyer",
 "name": "Rocket Lawyer",
 "category": "business_finance",
 "website": "https://www.rocketlawyer.com",
 "domains": [
  "rocketlawyer.com"
 ],
 "summary": "Downgrade a Rocket Lawyer membership to a free account online, or call (877) 881-0947 or email support; cancel a free trial before it ends. Registered agent service renews yearly: cancel by phone before the renewal date and file a change of agent with your state. No refunds after 30 days.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Downgrade online",
   "applies_to": "Rocket Lawyer memberships (Standard, Plus, Pro; billed yearly or monthly) and free trials",
   "who": "The member, signed in to the account",
   "method": "self_serve",
   "start_url": "https://www.rocketlawyer.com/help",
   "steps": [
    {
     "do": "Sign in, then follow Rocket Lawyer's online downgrade instructions in its FAQs (How do I cancel or downgrade my membership?)",
     "expect": null
    },
    {
     "do": "Confirm the downgrade to a free account",
     "expect": "Your downgrade is complete"
    }
   ],
   "confirm_by": "A page that says Your downgrade is complete",
   "effective": null,
   "notice": "On a free trial, cancel before the trial ends: otherwise you join the paid membership automatically and are charged the monthly or annual fee",
   "refund": "Refund requests must be made within 30 days of purchase, unless state law allows otherwise; annual plans aren't refunded after 30 days",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s5",
    "s6",
    "s7",
    "s8",
    "s26",
    "s27",
    "s28"
   ]
  },
  {
   "channel": "direct_web",
   "label": "By phone, email or chat",
   "applies_to": "Any Rocket Lawyer membership, trial or service",
   "who": "The member",
   "method": "phone",
   "start_url": "https://www.rocketlawyer.com/contact-us",
   "steps": [
    {
     "do": "Call customer support at (877) 881-0947 (Monday to Friday, 6 am to 6 pm PT), email support@rocketlawyer.com, or start a chat from the Contact Us page",
     "expect": null
    },
    {
     "do": "Ask to cancel (downgrade) your membership",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": "Refund requests must be made within 30 days of purchase, unless state law allows otherwise",
   "fees": null,
   "source_ids": [
    "s1",
    "s7",
    "s9",
    "s10",
    "s11"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Registered agent service",
   "applies_to": "Rocket Lawyer Registered Agent Services, which renew automatically for 1-year terms",
   "who": "The account holder who bought the Registered Agent Service",
   "method": "phone",
   "start_url": "https://www.rocketlawyer.com/contact-us",
   "steps": [
    {
     "do": "Before the renewal date, call Rocket Lawyer at (877) 881-0947 during business hours and cancel the Registered Agent Service",
     "expect": null
    },
    {
     "do": "File change of agent paperwork with your state; your state's website lists the process and fees",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Rocket Lawyer takes steps to resign as your registered agent, then stops all registered agent services",
   "notice": "Cancel before the renewal date to avoid the next annual charge. Rocket Lawyer notifies you of any fee increase before renewing",
   "refund": "No full or prorated refunds for cancelled registered agent services",
   "fees": "Any fees for filing the change of agent are yours to pay",
   "source_ids": [
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s17",
    "s18",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Downgrading leaves you a free account: you can still view and print your documents and use the library of legal articles",
   "evidence": "documented",
   "source_ids": [
    "s3",
    "s4",
    "s20"
   ]
  },
  {
   "type": "downgrade",
   "what": "Standard costs $149/year, against $249/year for Plus and $349/year for Pro. How to switch tiers isn't documented",
   "evidence": "documented",
   "source_ids": [
    "s21",
    "s22",
    "s23"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Yearly billing is advertised as saving 50% compared with monthly",
   "evidence": "documented",
   "source_ids": [
    "s24"
   ]
  }
 ],
 "export": [
  {
   "data": "Documents you created on Rocket Lawyer",
   "how": "Sign in and open your documents to view and print them; downgrading doesn't remove access",
   "format": null,
   "limits": "Rocket Lawyer accepts no responsibility for deleting or failing to store documents, so keep your own copies",
   "source_ids": [
    "s4",
    "s5",
    "s25"
   ]
  }
 ],
 "after_cancel": {
  "access_until": null,
  "data_kept": "Documents you created stay available on the free account; Rocket Lawyer disclaims responsibility for deleting or failing to store them",
  "you_lose": [
   "Paid membership features; the free account keeps document viewing and printing and the legal article library",
   "Rocket Lawyer as your registered agent, once it resigns"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Rocket Lawyer calls cancelling a membership downgrading to a free account",
   "Free trials turn into a paid monthly or annual membership automatically when they end",
   "Registered agent service is cancelled by phone only, before the renewal date; it isn't refunded",
   "After cancelling registered agent service, file a change of agent with your state yourself; Rocket Lawyer resigns",
   "Refund requests have to be made within 30 days of purchase"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "To downgrade your membership online, please follow these instructions. Alternatively, you may call our customer service team at (877) 881-0947",
   "supports": "downgrade online, or by phone"
  },
  {
   "id": "s2",
   "url": "https://www.rocketlawyer.com/help",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "How do I cancel or downgrade my membership?",
   "supports": "where the online instructions are"
  },
  {
   "id": "s3",
   "url": "https://www.rocketlawyer.com/downgrade-membership-confirmation.rl",
   "title": "Downgrade Membership Confirmation",
   "publisher": "vendor",
   "quote": "Your downgrade is complete",
   "supports": "what confirms the downgrade"
  },
  {
   "id": "s4",
   "url": "https://www.rocketlawyer.com/downgrade-membership-confirmation.rl",
   "title": "Downgrade Membership Confirmation",
   "publisher": "vendor",
   "quote": "View and print your documents",
   "supports": "documents stay available on the free account"
  },
  {
   "id": "s5",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "downgrading does not affect your ability to access the documents you created through Rocket Lawyer's Service",
   "supports": "documents stay available after downgrading"
  },
  {
   "id": "s6",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "If you choose to start a Trial Offer, you will automatically join the paid membership you have chosen at the end of the Trial Offer",
   "supports": "trials convert to paid automatically"
  },
  {
   "id": "s7",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Except when state law allows otherwise, all refund requests must be made within 30 days of purchase.",
   "supports": "the 30-day refund window"
  },
  {
   "id": "s8",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "annual plans after 30 days have elapsed since your purchase",
   "supports": "no refunds on annual plans after 30 days"
  },
  {
   "id": "s9",
   "url": "https://www.rocketlawyer.com/contact-us",
   "title": "Contact Us",
   "publisher": "vendor",
   "quote": "Reach customer support at (877) 881-0947, Monday through Friday, 6 am to 6 pm PT.",
   "supports": "phone number and hours"
  },
  {
   "id": "s10",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "please contact our Customer Service Department by email at support@rocketlawyer.com or by telephone at (877) 881-0947",
   "supports": "the support email address"
  },
  {
   "id": "s11",
   "url": "https://www.rocketlawyer.com/contact-us",
   "title": "Contact Us",
   "publisher": "vendor",
   "quote": "Start chat",
   "supports": "chat support"
  },
  {
   "id": "s12",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "To ensure uninterrupted service, Registered Agent Services will automatically renew for successive 1-year terms at the end of each subscription period.",
   "supports": "registered agent auto-renews yearly"
  },
  {
   "id": "s13",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel the Registered Agent Service at any time by contacting Rocket Lawyer at (877) 881-0947 during our normal business hours.",
   "supports": "how registered agent service is cancelled"
  },
  {
   "id": "s14",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "In addition to canceling the Registered Agent Service, to comply with your state's regulations, you will also need to submit appropriate change of agent paperwork with the applicable state agencies.",
   "supports": "you file the change of agent with the state"
  },
  {
   "id": "s15",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "By canceling the Registered Agent Service, you acknowledge and understand that we will take necessary steps to resign as your registered agent.",
   "supports": "Rocket Lawyer resigns"
  },
  {
   "id": "s16",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Any fees associated with completing such a change of agent are your sole responsibility.",
   "supports": "change-of-agent fees"
  },
  {
   "id": "s17",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Rocket Lawyer does not offer full or prorated refunds for canceled Registered Agents Services.",
   "supports": "no registered agent refunds"
  },
  {
   "id": "s18",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Such services are purchased and renewed on an annual basis and must be canceled prior to the renewal date to avoid recurring annual charges.",
   "supports": "cancel before the renewal date"
  },
  {
   "id": "s19",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "We will, however, notify you of any increase in service fees prior to renewing your service.",
   "supports": "notice of fee increases"
  },
  {
   "id": "s20",
   "url": "https://www.rocketlawyer.com/downgrade-membership-confirmation.rl",
   "title": "Downgrade Membership Confirmation",
   "publisher": "vendor",
   "quote": "Access our library of legal articles",
   "supports": "what the free account keeps"
  },
  {
   "id": "s21",
   "url": "https://www.rocketlawyer.com/pricing",
   "title": "Rocket Lawyer pricing",
   "publisher": "vendor",
   "quote": "Standard $149 / year",
   "supports": "the cheapest membership"
  },
  {
   "id": "s22",
   "url": "https://www.rocketlawyer.com/pricing",
   "title": "Rocket Lawyer pricing",
   "publisher": "vendor",
   "quote": "Plus $249 / year",
   "supports": "the Plus price"
  },
  {
   "id": "s23",
   "url": "https://www.rocketlawyer.com/pricing",
   "title": "Rocket Lawyer pricing",
   "publisher": "vendor",
   "quote": "Pro $349 / year",
   "supports": "the Pro price"
  },
  {
   "id": "s24",
   "url": "https://www.rocketlawyer.com/pricing",
   "title": "Rocket Lawyer pricing",
   "publisher": "vendor",
   "quote": "Yearly Save 50%",
   "supports": "yearly billing saves money"
  },
  {
   "id": "s25",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Rocket Lawyer has no responsibility or liability for deleting or failing to store any Documents",
   "supports": "keep your own copies"
  },
  {
   "id": "s26",
   "url": "https://www.rocketlawyer.com/pricing",
   "title": "Rocket Lawyer pricing",
   "publisher": "vendor",
   "quote": "Billed yearly after free 7-day trial",
   "supports": "the 7-day trial and yearly billing"
  },
  {
   "id": "s27",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "you authorize Rocket Lawyer to charge your payment method a recurring monthly membership fee or annual membership fee, as applicable",
   "supports": "memberships bill monthly or yearly"
  },
  {
   "id": "s28",
   "url": "https://www.rocketlawyer.com/general-terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You can downgrade an auto-renewing paid membership to a free account at any time.",
   "supports": "a membership can be downgraded to free at any time"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The on-screen steps for downgrading online aren't confirmed: they're in Rocket Lawyer's help FAQ (How do I cancel or downgrade my membership?), which the Terms link to but whose answer isn't on the public page",
   "When access to paid features ends after downgrading is not stated",
   "Whether the online flow shows offers or asks for a reason is not documented",
   "Rocket Lawyer's help pages don't mention App Store or Google Play billing"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "partial",
   "notes": [
    "Re-checked all three routes against Rocket Lawyer's Terms of Service (updated June 5, 2025), Contact Us page and downgrade confirmation page: phone, hours, email, trial, refund and registered agent terms confirmed",
    "Added the Terms' line that a paid membership can be downgraded to free at any time (s28)",
    "Registered agent route: who is the account holder who bought the service ('business owner' isn't in the Terms)",
    "Rewrote the 'Not confirmed yet' note on the online steps for readers; the steps themselves remain unconfirmed"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/rocket_lawyer",
 "json": "https://stackcut.io/exits/rocket_lawyer.json",
 "evidence": {
  "packet_revision": "6492e6cb397c1040bbf364e8ccf56f5ae44a9d35526129732c362f0c726ac7ce",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "rocket-lawyer--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "rocket-lawyer--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "rocket-lawyer--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}