{
 "id": "roblox_premium",
 "name": "Roblox Premium",
 "category": "gaming",
 "website": "https://www.roblox.com",
 "domains": [
  "roblox.com"
 ],
 "summary": "Cancel where you subscribed: on the web or desktop app (Settings, Subscriptions, Cancel Renewal), or in Apple or Google Play settings for mobile purchases. Benefits last until the paid time ends, with no refund. Premium stopped selling on April 30, 2026, so once cancelled you can't resubscribe.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Premium bought on the Roblox website or desktop app",
   "who": "The Roblox account that bought the membership",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Log in to the account where the membership was purchased",
     "expect": null
    },
    {
     "do": "Click the Gear icon in the upper right, open Settings and select Subscriptions",
     "expect": "Cancel Renewal"
    },
    {
     "do": "Click Cancel Renewal and follow the prompts to confirm",
     "expect": null
    }
   ],
   "confirm_by": "Settings > Subscriptions shows the expiration date and no longer offers Cancel Renewal",
   "effective": "You keep Premium benefits for the rest of the time you have already paid for",
   "notice": "Cancel before the renewal date; the Cancel button is unavailable while a renewal is processing",
   "refund": "Memberships are non-refundable",
   "fees": null,
   "source_ids": [
    "r3",
    "r4",
    "r5",
    "r6",
    "r7",
    "r12",
    "r13",
    "r17"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Premium bought in the Roblox app on an iPhone or iPad",
   "who": "The Apple Account that paid; it can't be cancelled inside Roblox",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open your device Settings and tap your name (Apple Account)",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Roblox",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "An expiration message shows on the subscription, and there is no Cancel button",
   "effective": "You keep Premium benefits for the rest of the time you have already paid for",
   "notice": "Cancel before the renewal date",
   "refund": "Roblox says memberships are non-refundable; you can still ask Apple for one at reportaproblem.apple.com",
   "fees": null,
   "source_ids": [
    "r3",
    "r8",
    "r10",
    "r13",
    "r19",
    "r20",
    "s25",
    "s27"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Premium bought in the Roblox app on Android through Google Play",
   "who": "The Google Account that paid; it can't be cancelled inside Roblox",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "In the Google Play Store, tap your profile icon and go to Payments & subscriptions",
     "expect": "Subscriptions"
    },
    {
     "do": "Select Roblox, then Cancel subscription",
     "expect": "a pop-up asking for a reason"
    },
    {
     "do": "Pick a reason and select Continue",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription",
   "effective": "You can use it for the time you've already paid",
   "notice": "Cancel before the renewal date",
   "refund": "Roblox says memberships are non-refundable; Google Play leaves refunds to the developer's policy and applicable law",
   "fees": null,
   "source_ids": [
    "r9",
    "r10",
    "r13",
    "r21",
    "r22",
    "r24",
    "s26"
   ]
  }
 ],
 "pay_less": [],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the time you have already paid for",
  "data_kept": null,
  "you_lose": [
   "The monthly Robux stipend",
   "Trading and reselling items",
   "Publishing avatar items and keeping them on sale (Premium 1000 and 2200)",
   "The chance to resubscribe: Premium is no longer sold"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling is permanent: Premium stopped selling on April 30, 2026, and Roblox Plus replaced it",
   "Mobile purchases can't be cancelled inside Roblox; use the Apple or Google Play store",
   "Premium bought through the Windows or Amazon app stores doesn't renew, so there is nothing to cancel",
   "If you can't log in, contact Roblox with the account's username; the request must arrive before the renewal date"
  ]
 },
 "sources": [
  {
   "id": "r1",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "On April 30, 2026, Roblox Premium membership will no longer be available for purchase.",
   "supports": "Premium is no longer sold"
  },
  {
   "id": "r2",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Existing Roblox Premium subscribers may retain their existing subscription. However, should they cancel, the option to resubscribe will no longer be available.",
   "supports": "cancelling is permanent"
  },
  {
   "id": "r3",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "If you cancel, you will continue to receive benefits for the remainder of the time you have already paid for.",
   "supports": "when access ends"
  },
  {
   "id": "r4",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Log into the account where the membership was purchased.",
   "supports": "which account to use"
  },
  {
   "id": "r5",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Click the Gear icon in the upper right.",
   "supports": "the web step"
  },
  {
   "id": "r6",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Open Settings and select Subscriptions.",
   "supports": "the web step"
  },
  {
   "id": "r7",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Click the \"Cancel Renewal\" button and follow the prompts to confirm.",
   "supports": "the final web step"
  },
  {
   "id": "r8",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Apple (iOS): Go to your device Settings, tap your Apple ID name, then tap Subscriptions. Find Roblox and follow Apple's steps to cancel.",
   "supports": "the Apple route"
  },
  {
   "id": "r9",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Google Play (Android): Go to the Google Play Store, tap your profile icon, go to Payments & Subscriptions to cancel your Premium Membership.",
   "supports": "the Google Play route"
  },
  {
   "id": "r10",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Premium Memberships purchased via a mobile app cannot be canceled inside Roblox itself; they must be managed through your device's app store.",
   "supports": "mobile purchases are cancelled in the app store"
  },
  {
   "id": "r11",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Roblox Premium memberships purchased through the Windows and Amazon app stores are not recurring.",
   "supports": "Windows and Amazon purchases don't renew"
  },
  {
   "id": "r12",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Your membership is currently renewing and cannot be canceled.",
   "supports": "no cancelling during a renewal"
  },
  {
   "id": "r13",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Memberships are non-refundable. To prevent future charges, be sure to cancel your membership before the renewal date.",
   "supports": "no refunds, and cancel before renewal"
  },
  {
   "id": "r14",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "If you cannot access your account to cancel your membership, contact us immediately with the username of the subscribed account.",
   "supports": "the locked-out tip"
  },
  {
   "id": "r15",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Note that cancellation requests must be received before the renewal date.",
   "supports": "deadline for contact requests"
  },
  {
   "id": "r16",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "You will be able to publish avatar items and keep them on sale (Only if subscribed to Premium 1000/2200)",
   "supports": "what you lose (publishing)"
  },
  {
   "id": "r17",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "The membership is already canceled or set to expire.",
   "supports": "how to confirm (no Cancel button)"
  },
  {
   "id": "r18",
   "url": "https://en.help.roblox.com/hc/en-us/articles/360024256251-Roblox-Premium-Membership",
   "title": "Roblox Premium Membership",
   "publisher": "vendor",
   "quote": "Roblox Premium is a membership subscription that offers extra benefits to players, such as a monthly Robux stipend and access to our trading feature.",
   "supports": "what you lose (stipend and trading)"
  },
  {
   "id": "r19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "r20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm with Apple"
  },
  {
   "id": "r21",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "Google Play's reason step"
  },
  {
   "id": "r22",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when a Google Play cancellation takes effect"
  },
  {
   "id": "r23",
   "url": "https://en.help.roblox.com/hc/en-us/articles/47967913158164-Roblox-Plus",
   "title": "Roblox Plus",
   "publisher": "vendor",
   "quote": "With the launch of Roblox Plus, Roblox Premium memberships will no longer be available for purchase.",
   "supports": "Roblox Plus replaced Premium"
  },
  {
   "id": "r24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "how to confirm on Google Play (Resubscribe appears)"
  },
  {
   "id": "s25",
   "url": "https://support.apple.com/en-us/118223",
   "title": "Request a refund for apps or content that you bought from Apple",
   "publisher": "platform",
   "quote": "Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund.",
   "supports": "App Store purchases: refund requests go to Apple"
  },
  {
   "id": "s26",
   "url": "https://support.google.com/googleplay/answer/2479637",
   "title": "Learn about Google Play refund policies",
   "publisher": "platform",
   "quote": "The developer can help with purchase issues and can process refunds pursuant to its policies and applicable laws.",
   "supports": "Google Play purchases: refunds follow the developer's policy"
  },
  {
   "id": "s27",
   "url": "https://support.apple.com/en-us/118223",
   "title": "Request a refund for apps or content that you bought from Apple",
   "publisher": "platform",
   "quote": "Sign in to reportaproblem.apple.com.",
   "supports": "where to request an App Store refund"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Roblox Plus prices are not on its help page, so we could not say whether switching to it costs less",
   "What Roblox keeps after Premium ends (such as Robux already received) is not stated on the help page"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Apple route refund: now points to Apple refund requests at reportaproblem.apple.com (added s25, s27)",
    "Google Play route refund: now says Google leaves refunds to the developer's policy (added s26)"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.roblox.com/my/account#!/privacy/AccountDataDeactivationAndDeletion",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/roblox_premium",
 "json": "https://stackcut.io/exits/roblox_premium.json",
 "evidence": {
  "packet_revision": "69a6878a0f22c951d2613d36da7890bdb4c6b62fa4287b1a08f147918118f611",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "roblox-premium--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "roblox-premium--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "roblox-premium--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}