{
 "id": "ring_protect",
 "name": "Ring Protect",
 "category": "other_digital",
 "website": "https://ring.com",
 "domains": [
  "ring.com"
 ],
 "summary": "Sign in on ring.com, select Plan on the top menu, choose the plan and confirm the cancellation. The plan runs to the end of the billing period, with no refund. Gotcha: you lose access to every recorded video and they can't be restored, so download what you need first.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Ring Protect plans (Ring Solo, Ring Multi, Ring Pro) and add-ons; Ring plans are only sold on ring.com",
   "who": "The account owner, signed in on ring.com",
   "method": "self_serve",
   "start_url": "https://ring.com/users/sign_in",
   "steps": [
    {
     "do": "Sign in to your account on ring.com",
     "expect": "Plan"
    },
    {
     "do": "Select Plan on the top menu",
     "expect": "your plans"
    },
    {
     "do": "Select the plan you want to cancel",
     "expect": null
    },
    {
     "do": "Confirm the cancellation",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription and add-ons stop at the end of the billing period and don't renew; you keep the plan's benefits until then",
   "notice": null,
   "refund": "Refunds are not available unless required by applicable law",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s6",
    "s8"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Pay yearly instead of monthly, e.g. Ring Solo $49.99 a year against $4.99 a month, or Ring Multi $99.99 a year against $9.99 a month; to switch, cancel and resubscribe, or ask Customer Support",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13",
    "s10",
    "s11"
   ]
  },
  {
   "type": "downgrade",
   "what": "Move to a cheaper tier, e.g. Ring Solo ($4.99 a month, one device): cancel the current plan on ring.com, then resubscribe to the tier you want",
   "evidence": "documented",
   "source_ids": [
    "s9",
    "s12"
   ]
  }
 ],
 "export": [
  {
   "data": "Recorded videos (event history)",
   "how": "On ring.com: sign in, go to History, select Manage (pencil icon), select the videos, then Download. In the Ring app: History tile, then ••• on a video, then Download",
   "format": "A .zip file of time-stamped .mp4 videos",
   "limits": "Videos are kept up to 180 days from recording; the app downloads one clip at a time, and how many you can download at once on the web depends on their length",
   "source_ids": [
    "s14",
    "s15",
    "s16",
    "s17"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period",
  "data_kept": "When you cancel the plan you lose access to all recorded videos, so download them before cancelling; past recordings cannot be restored",
  "you_lose": [
   "Access to all recorded videos",
   "Plan features such as video playback and person, package and vehicle alerts"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Download any videos you want to keep before cancelling: access to recordings ends with the plan and they can't be restored",
   "Ring plans are only sold on ring.com, so there is no App Store or Google Play subscription to cancel",
   "To downgrade or switch between monthly and yearly billing, cancel and resubscribe",
   "Subscriptions bought through the Ring Appstore (third-party integrations) are managed separately"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "You can cancel your Ring plan on ring.com.",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "When you cancel, your subscription and add-ons will stop at the end of your billing period and will not renew.",
   "supports": "when it takes effect"
  },
  {
   "id": "s3",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "You will keep your plan's benefits until your billing period ends.",
   "supports": "when access ends"
  },
  {
   "id": "s4",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "Refunds are not available for Ring subscription cancellations unless required by applicable law.",
   "supports": "no refund"
  },
  {
   "id": "s5",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "Important note: When you cancel your plan, you will lose access to all your recorded videos. To save any videos, you must download them before canceling your plan.",
   "supports": "videos are lost, download first"
  },
  {
   "id": "s6",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "Sign in to your account on ring.com. Select Plan on the top menu. Select the plan you want to cancel. Confirm the cancellation.",
   "supports": "the steps"
  },
  {
   "id": "s7",
   "url": "https://ring.com/support/articles/468y0/Canceling-your-Ring-plan",
   "title": "Canceling your Ring plan (Ring Help)",
   "publisher": "vendor",
   "quote": "Keep in mind that past video recordings cannot be restored.",
   "supports": "recordings can't come back"
  },
  {
   "id": "s8",
   "url": "https://ring.com/support/articles/mo3gg/subscribe-manage-ring-plan",
   "title": "Subscribe to and manage a Ring plan or add-on (Ring Help)",
   "publisher": "vendor",
   "quote": "You can only subscribe to a Ring plan on ring.com.",
   "supports": "no app-store billing channel"
  },
  {
   "id": "s9",
   "url": "https://ring.com/support/articles/mo3gg/subscribe-manage-ring-plan",
   "title": "Subscribe to and manage a Ring plan or add-on (Ring Help)",
   "publisher": "vendor",
   "quote": "To downgrade your subscription: Cancel your current Ring subscription from your account at ring.com. Resubscribe to your preferred subscription tier.",
   "supports": "how to downgrade"
  },
  {
   "id": "s10",
   "url": "https://ring.com/support/articles/mo3gg/subscribe-manage-ring-plan",
   "title": "Subscribe to and manage a Ring plan or add-on (Ring Help)",
   "publisher": "vendor",
   "quote": "To change your Ring subscription billing between monthly and yearly while staying on the same subscription tier, you will need to cancel your existing subscription and resubscribe",
   "supports": "switching billing cycle"
  },
  {
   "id": "s11",
   "url": "https://ring.com/support/articles/mo3gg/subscribe-manage-ring-plan",
   "title": "Subscribe to and manage a Ring plan or add-on (Ring Help)",
   "publisher": "vendor",
   "quote": "Alternatively, you can contact Customer Support for help changing your billing cycle.",
   "supports": "support can change the billing cycle"
  },
  {
   "id": "s12",
   "url": "https://ring.com/plans",
   "title": "Ring plans and pricing (Ring)",
   "publisher": "vendor",
   "quote": "Ring Solo $4.99/mo or $49.99/yr + applicable tax",
   "supports": "Ring Solo prices"
  },
  {
   "id": "s13",
   "url": "https://ring.com/plans",
   "title": "Ring plans and pricing (Ring)",
   "publisher": "vendor",
   "quote": "Ring Multi $9.99/mo or $99.99/yr + applicable tax",
   "supports": "Ring Multi prices"
  },
  {
   "id": "s14",
   "url": "https://ring.com/support/articles/6shp7/managing-your-ring-videos",
   "title": "Managing your Ring videos (Ring Help)",
   "publisher": "vendor",
   "quote": "Sign in to your Ring account. Go to History. Select Manage (pencil icon). Select the videos you want to download. Select Download.",
   "supports": "how to export videos on the web"
  },
  {
   "id": "s15",
   "url": "https://ring.com/support/articles/6shp7/managing-your-ring-videos",
   "title": "Managing your Ring videos (Ring Help)",
   "publisher": "vendor",
   "quote": "Note: Videos are time stamped and downloaded to your computer as a .zip file. Once unzipped, each .mp4 file can be opened and viewed individually.",
   "supports": "export format"
  },
  {
   "id": "s16",
   "url": "https://ring.com/support/articles/6shp7/managing-your-ring-videos",
   "title": "Managing your Ring videos (Ring Help)",
   "publisher": "vendor",
   "quote": "You can download one video clip at a time from the Ring app, or download multiple videos at once from your account on ring.com.",
   "supports": "export limits"
  },
  {
   "id": "s17",
   "url": "https://ring.com/support/articles/6shp7/managing-your-ring-videos",
   "title": "Managing your Ring videos (Ring Help)",
   "publisher": "vendor",
   "quote": "Your Ring motion event videos in the cloud are stored, up to 180 days from recording.",
   "supports": "how long videos are kept"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How Ring confirms a cancellation (email or status) is not documented",
   "Whether the cancel flow shows offers or asks for a reason is not documented",
   "Plans bundled with devices or bought as prepaid codes (for example on Amazon) are not covered on the pages we read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "All routes, prices, refund and export facts re-checked on ring.com; no route changes needed",
    "after_cancel: videos are lost when you cancel (Ring's wording), not only when the plan ends"
   ]
  }
 },
 "delete_account": {
  "url": "https://account.ring.com/account/data-requests",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/ring_protect",
 "json": "https://stackcut.io/exits/ring_protect.json",
 "evidence": {
  "packet_revision": "0433b6e0b33c7ee6ccc3350c82874cf30535653007ef205b9207c14f41152dd3",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "ring-protect--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}