{
 "id": "rescuetime",
 "name": "RescueTime",
 "category": "business_finance",
 "website": "https://www.rescuetime.com",
 "domains": [
  "rescuetime.com"
 ],
 "summary": "Cancel Solo Focus or Solo+ under Account Settings, then Billing, with the Cancel my subscription link; paid features last to the end of the billing cycle, then the account reverts to free Lite. Apple or Google subscriptions are cancelled, and refunded, through that store. Refunds cover first purchases only.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Solo Focus or Solo+, billed by RescueTime",
   "applies_to": "Solo Focus and Solo+ subscriptions billed by RescueTime, monthly or annually",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Click your display name in the top-right corner and choose Account Settings",
     "expect": null
    },
    {
     "do": "Select Billing in the left sidebar",
     "expect": null
    },
    {
     "do": "On the right side of the page, click the Cancel my subscription link and follow the prompts",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Paid features remain available through the end of the current billing cycle, then the account reverts to the free Lite plan and you won't be charged again",
   "notice": "None; you can cancel at any time. Annual subscribers get a reminder email one week before renewal",
   "refund": "A full refund within 60 days of the initial purchase, for first-time purchases of paid plans, not renewals; request it by emailing support@rescuetime.com or through chat. No prorated refunds for partial billing periods are typically given",
   "fees": null,
   "source_ids": [
    "s1",
    "s26",
    "s2",
    "s8",
    "s9",
    "s3",
    "s27",
    "s5",
    "s6",
    "s28",
    "s29",
    "s30",
    "s38"
   ]
  },
  {
   "channel": "apple_app_store",
   "label": "Subscribed through the Apple App Store",
   "applies_to": "RescueTime subscriptions bought through the Apple App Store",
   "who": "The Apple Account holder who bought the subscription",
   "method": "platform_settings",
   "start_url": "https://support.apple.com/en-us/118428",
   "steps": [
    {
     "do": "On iPhone or iPad, open Settings and tap your name, then tap Subscriptions",
     "expect": null
    },
    {
     "do": "Tap the RescueTime subscription, then tap Cancel Subscription",
     "expect": null
    },
    {
     "do": "On a Mac, open the App Store, click your name at the bottom of the sidebar, click Subscriptions, select RescueTime, then click Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "No Cancel button, or an expiration message in red text, means the subscription is already cancelled",
   "effective": null,
   "notice": null,
   "refund": "Refunds have to be requested through Apple, not RescueTime",
   "fees": null,
   "source_ids": [
    "s7",
    "s18",
    "s19",
    "s20",
    "s21",
    "s22"
   ]
  },
  {
   "channel": "google_play",
   "label": "Subscribed through Google Play",
   "applies_to": "RescueTime subscriptions bought through the Google Play Store",
   "who": "The Google Account holder who bought the subscription",
   "method": "platform_settings",
   "start_url": "https://support.google.com/googleplay/answer/7018481",
   "steps": [
    {
     "do": "On your Android device, go to subscriptions in Google Play",
     "expect": null
    },
    {
     "do": "Select the RescueTime subscription, then tap Cancel subscription and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid for",
   "notice": null,
   "refund": "Refunds have to be requested through Google Play, not RescueTime",
   "fees": null,
   "source_ids": [
    "s7",
    "s23",
    "s24",
    "s25"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Lite is free, with basic tracking and reporting, but no Focus Sessions, alerts, offline tracking or detailed activity tracking, and only the past two weeks of data",
   "evidence": "documented",
   "seen": null,
   "source_ids": [
    "s12",
    "s13",
    "s14",
    "s31"
   ]
  },
  {
   "type": "downgrade",
   "what": "Switch to the free version on the Billing page; you keep Solo Focus or Solo+ features for the rest of the billing cycle and aren't charged again unless you upgrade",
   "evidence": "documented",
   "seen": null,
   "source_ids": [
    "s32",
    "s4"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual plans cost less; Solo is $84 USD a year on annual billing. Switching between monthly and annual takes effect when the current cycle ends",
   "evidence": "documented",
   "seen": null,
   "source_ids": [
    "s15",
    "s16",
    "s33"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "On team plans, owners and admins can remove members at any time under Organization Settings, then Members; credits for removed members depend on the plan, so ask support",
   "evidence": "documented",
   "seen": null,
   "source_ids": [
    "s34"
   ]
  }
 ],
 "export": [
  {
   "data": "Your activity history",
   "how": "Use RescueTime's Analytic Data API with your API key to query your activity history over a time range",
   "format": "JSON or CSV",
   "limits": "Lite accounts can only view the past two weeks of data, so export before a paid plan ends",
   "source_ids": [
    "s35",
    "s36",
    "s31"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle; then the account reverts to the free Lite plan",
  "data_kept": "Not stated for cancelling. Deleting the account permanently erases it and all of its data",
  "you_lose": [
   "Focus Sessions, alerts, offline tracking and detailed activity tracking, once on Lite",
   "Viewing data older than two weeks, on Lite",
   "Everything, if you delete the account; this cannot be undone"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling keeps the account on the free Lite plan; deleting the account (also under Billing, or Data & Privacy) permanently erases it and its data",
   "Erasing logged time keeps the account and plan but permanently deletes the activity data",
   "On team plans the account owner is billed for the whole team; members can't manage billing",
   "New teams get a two-week free trial and aren't charged if they cancel before it ends; individual paid plans have a 14-day trial with no charge if cancelled before it ends",
   "Subscriptions bought through Apple or Google are cancelled and refunded through that store"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "RescueTime Solo Focus and Solo+ accounts are billed automatically, either monthly or annually.",
   "supports": "auto-renewal"
  },
  {
   "id": "s26",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "You can cancel your subscription from your Billing settings.",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "On the right side of the page, click the Cancel my subscription link and follow the prompts.",
   "supports": "the cancel link"
  },
  {
   "id": "s3",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "When you cancel, your paid features remain available through the end of your current billing cycle, and you won't be charged again.",
   "supports": "when access ends"
  },
  {
   "id": "s4",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "You won't be charged again unless you upgrade your account.",
   "supports": "downgrading to free ends charges"
  },
  {
   "id": "s5",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "A reminder email is sent one week before your renewal date.",
   "supports": "annual renewal reminder"
  },
  {
   "id": "s32",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "If you downgrade to the free version of RescueTime, you'll keep access to your Solo Focus or Solo+ features for the remainder of the billing cycle.",
   "supports": "downgrading keeps features to the end of the cycle"
  },
  {
   "id": "s6",
   "url": "https://help.rescuetime.com/article/430-refund-policy",
   "title": "RescueTime help: Refund Policy",
   "publisher": "vendor",
   "quote": "we offer a full refund within 60 days of your initial purchase.",
   "supports": "refund window"
  },
  {
   "id": "s28",
   "url": "https://help.rescuetime.com/article/430-refund-policy",
   "title": "RescueTime help: Refund Policy",
   "publisher": "vendor",
   "quote": "Refunds apply to first-time purchases of paid plans, not to renewals.",
   "supports": "no refunds on renewals"
  },
  {
   "id": "s29",
   "url": "https://help.rescuetime.com/article/430-refund-policy",
   "title": "RescueTime help: Refund Policy",
   "publisher": "vendor",
   "quote": "Email support@rescuetime.com or reach us through chat.",
   "supports": "how to request a refund"
  },
  {
   "id": "s7",
   "url": "https://help.rescuetime.com/article/430-refund-policy",
   "title": "RescueTime help: Refund Policy",
   "publisher": "vendor",
   "quote": "If you subscribed through a third party such as the Apple App Store or the Google Play Store, refunds have to be requested through that platform, not through RescueTime.",
   "supports": "app store billing and refunds"
  },
  {
   "id": "s8",
   "url": "https://help.rescuetime.com/article/276-how-do-i-delete-my-account",
   "title": "RescueTime help: How to Delete Your RescueTime Account",
   "publisher": "vendor",
   "quote": "Click your display name in the top-right corner and choose Account Settings from the dropdown.",
   "supports": "menu path to Account Settings"
  },
  {
   "id": "s9",
   "url": "https://help.rescuetime.com/article/276-how-do-i-delete-my-account",
   "title": "RescueTime help: How to Delete Your RescueTime Account",
   "publisher": "vendor",
   "quote": "Select Billing in the left sidebar.",
   "supports": "menu path to Billing"
  },
  {
   "id": "s10",
   "url": "https://help.rescuetime.com/article/276-how-do-i-delete-my-account",
   "title": "RescueTime help: How to Delete Your RescueTime Account",
   "publisher": "vendor",
   "quote": "Both paths permanently erase your account and all of its data.",
   "supports": "deleting erases data"
  },
  {
   "id": "s37",
   "url": "https://help.rescuetime.com/article/276-how-do-i-delete-my-account",
   "title": "RescueTime help: How to Delete Your RescueTime Account",
   "publisher": "vendor",
   "quote": "This cannot be undone.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s11",
   "url": "https://help.rescuetime.com/article/47-can-i-delete-all-my-data-and-start-over-with-the-same-account",
   "title": "RescueTime help: How to Erase All Your RescueTime Data",
   "publisher": "vendor",
   "quote": "Once you erase your data it is permanently deleted and cannot be recovered.",
   "supports": "erasing is permanent"
  },
  {
   "id": "s12",
   "url": "https://help.rescuetime.com/article/81-what-are-the-differences-between-premium-and-lite-accounts",
   "title": "RescueTime help: Comparing Plans",
   "publisher": "vendor",
   "quote": "Lite gives you basic tracking and reporting features at no cost.",
   "supports": "free Lite plan"
  },
  {
   "id": "s13",
   "url": "https://help.rescuetime.com/article/81-what-are-the-differences-between-premium-and-lite-accounts",
   "title": "RescueTime help: Comparing Plans",
   "publisher": "vendor",
   "quote": "up to two weeks of data history",
   "supports": "Lite data history limit"
  },
  {
   "id": "s14",
   "url": "https://help.rescuetime.com/article/81-what-are-the-differences-between-premium-and-lite-accounts",
   "title": "RescueTime help: Comparing Plans",
   "publisher": "vendor",
   "quote": "No Focus Sessions, no alerts, no offline tracking, no detailed activity tracking.",
   "supports": "what Lite leaves out"
  },
  {
   "id": "s31",
   "url": "https://help.rescuetime.com/article/81-what-are-the-differences-between-premium-and-lite-accounts",
   "title": "RescueTime help: Comparing Plans",
   "publisher": "vendor",
   "quote": "Free accounts can only view data from the past two weeks.",
   "supports": "Lite history limit"
  },
  {
   "id": "s15",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "Save more with our annual plans!",
   "supports": "annual billing"
  },
  {
   "id": "s16",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "Annual - $84 USD",
   "supports": "Solo annual price"
  },
  {
   "id": "s17",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "All paid plans include a 14-day free trial. No payment is charged until your trial ends, and you can cancel before then without being billed.",
   "supports": "free trial"
  },
  {
   "id": "s27",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "You'll keep premium access through the end of your billing cycle, then revert to the free Lite plan automatically.",
   "supports": "what happens after cancelling"
  },
  {
   "id": "s30",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "RescueTime doesn't typically offer prorated refunds for partial billing periods.",
   "supports": "no prorated refunds"
  },
  {
   "id": "s38",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "You can cancel at any time from your account settings.",
   "supports": "cancel any time"
  },
  {
   "id": "s39",
   "url": "https://www.rescuetime.com/pricing",
   "title": "RescueTime pricing",
   "publisher": "vendor",
   "quote": "Yes, invoice billing is available for team accounts with 100 or more users.",
   "supports": "invoice billing for large teams"
  },
  {
   "id": "s33",
   "url": "https://help.rescuetime.com/article/51-how-does-billing-work",
   "title": "RescueTime help: How Billing Works",
   "publisher": "vendor",
   "quote": "under Account Settings > Billing.",
   "supports": "where billing settings are"
  },
  {
   "id": "s34",
   "url": "https://help.rescuetime.com/article/450-team-billing",
   "title": "RescueTime help: Team Timesheets Billing",
   "publisher": "vendor",
   "quote": "Owners and admins can remove members from the team at any time under Organization Settings → Members.",
   "supports": "removing team members"
  },
  {
   "id": "s40",
   "url": "https://help.rescuetime.com/article/450-team-billing",
   "title": "RescueTime help: Team Timesheets Billing",
   "publisher": "vendor",
   "quote": "The account owner is billed for the entire team.",
   "supports": "team owner pays"
  },
  {
   "id": "s41",
   "url": "https://help.rescuetime.com/article/450-team-billing",
   "title": "RescueTime help: Team Timesheets Billing",
   "publisher": "vendor",
   "quote": "You won't be charged if you cancel before the trial ends.",
   "supports": "team trial cancel"
  },
  {
   "id": "s35",
   "url": "https://help.rescuetime.com/article/465-analytic-data-api-what-you-can-access",
   "title": "RescueTime help: Analytic Data API",
   "publisher": "vendor",
   "quote": "Query your full activity history with control over the time range",
   "supports": "exporting activity history"
  },
  {
   "id": "s36",
   "url": "https://help.rescuetime.com/article/465-analytic-data-api-what-you-can-access",
   "title": "RescueTime help: Analytic Data API",
   "publisher": "vendor",
   "quote": "Returns data in JSON or CSV.",
   "supports": "export format"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Apple Support: Cancel a subscription",
   "publisher": "platform",
   "quote": "In Settings, tap your name.",
   "supports": "iPhone and iPad steps"
  },
  {
   "id": "s19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Apple Support: Cancel a subscription",
   "publisher": "platform",
   "quote": "Tap Cancel Subscription.",
   "supports": "final tap on iPhone and iPad"
  },
  {
   "id": "s20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Apple Support: Cancel a subscription",
   "publisher": "platform",
   "quote": "In the App Store, click your name at the bottom of the sidebar.",
   "supports": "Mac steps"
  },
  {
   "id": "s21",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Apple Support: Cancel a subscription",
   "publisher": "platform",
   "quote": "Click Cancel Subscription.",
   "supports": "final click on Mac"
  },
  {
   "id": "s22",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Apple Support: Cancel a subscription",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Google Play Help: Cancel a subscription",
   "publisher": "platform",
   "quote": "go to subscriptions in Google Play",
   "supports": "Android steps"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Google Play Help: Cancel a subscription",
   "publisher": "platform",
   "quote": "Cancel subscription",
   "supports": "the cancel button"
  },
  {
   "id": "s25",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Google Play Help: Cancel a subscription",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access until the paid period ends"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "How the owner cancels a Team or Team+ plan isn't described in RescueTime's help center; the team billing article covers trials and removing members only",
   "How invoice-billed team accounts (100 or more users) end their contract isn't documented publicly",
   "Monthly prices for Solo, Solo+ and team plans aren't in quotable text on the pricing page, so only the annual Solo price is cited",
   "How long RescueTime keeps data after a plan is cancelled, rather than the account deleted, isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Cited the billing article's own words for the cancel link and Billing location",
    "Added that the account reverts to free Lite after the cycle, that refunds exclude renewals and are requested by email or chat, and that partial periods aren't usually prorated",
    "Added team seat removal, the team owner billing rule and the activity-history export through RescueTime's data API",
    "How a team plan is cancelled still isn't documented, so the packet stays partial"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.rescuetime.com/settings",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/rescuetime",
 "json": "https://stackcut.io/exits/rescuetime.json",
 "evidence": {
  "packet_revision": "6b774f2c211bdb4c368b06ff77201e06ca2976397cc90f81e8000a6fdaa1ec9e",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "rescuetime--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "rescuetime--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "rescuetime--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}