{
 "id": "quire",
 "name": "Quire",
 "category": "productivity",
 "website": "https://quire.io",
 "domains": [
  "quire.io"
 ],
 "summary": "Only Organization Admins can cancel: open the paid organization's menu, then Manage subscription, View subscription details and Cancel subscription. Paid features last to the end of the billing period, with no refunds. Deleting the account is separate and erases all content at once. Email or phone requests don't count.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Paid organization plan",
   "applies_to": "Paid organization plans (Professional, Premium, Enterprise), billed per member. Quire's payments are processed by its reseller Paddle. Custom Enterprise contracts are not covered here",
   "who": "Organization Admins only",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in as an Organization Admin, open the paid organization and click the dropdown arrow next to the organization name",
     "expect": "Manage subscription"
    },
    {
     "do": "Select Manage subscription",
     "expect": "View subscription details"
    },
    {
     "do": "Select View subscription details",
     "expect": "Cancel subscription"
    },
    {
     "do": "Select Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": "Quire doesn't document a confirmation email or status for a cancelled subscription",
   "effective": "The end of the current billing period. Paid features stay available until then",
   "notice": "Cancel before the subscription renews to avoid the next charge. Paddle runs auto-renewal on UTC time",
   "refund": "Refunds are not offered, even if you cancel before the billing due date",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s28",
    "s29",
    "s30"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete the account",
   "applies_to": "The whole account, including every workspace (organization) it owns",
   "who": "The account owner",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Go to Account Settings",
     "expect": "Delete account"
    },
    {
     "do": "Select Delete account",
     "expect": null
    }
   ],
   "confirm_by": "Quire doesn't document a confirmation for a deleted account",
   "effective": "Immediately: all content is deleted and can't be recovered, and every workspace you own is deleted too",
   "notice": null,
   "refund": "All paid fees and taxes are non-refundable.",
   "fees": null,
   "source_ids": [
    "s16",
    "s17",
    "s18",
    "s19",
    "s31",
    "s14",
    "s32",
    "s15"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Billed through Paddle",
   "applies_to": "Paid Quire plans: Paddle is Quire's online reseller and the merchant of record for all Quire orders",
   "who": "The buyer, identified by email or transaction details",
   "method": "chat",
   "start_url": "https://paddle.net",
   "steps": [
    {
     "do": "Go to paddle.net and open the support chat, or follow the paddle.net link in an email you received from Paddle",
     "expect": "A request for your email or transaction details"
    },
    {
     "do": "Give your email or transaction details so Paddle can find the subscription, then ask to cancel it",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s9",
    "s33",
    "s34",
    "s35",
    "s36"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Move to the Free plan: up to 10 members, up to 4 projects and up to 400 MB per organization. No credit is issued for downgrading from a paid plan to Free",
   "evidence": "documented",
   "source_ids": [
    "s10",
    "s43",
    "s44",
    "s40"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade to a lower paid plan. Prorated amounts become credits for future upgrades or billing cycle changes, not cash, and you may lose access to some content, features or capacity",
   "evidence": "documented",
   "source_ids": [
    "s39",
    "s38",
    "s45"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "Remove members, since Quire charges per user. The prorated amount becomes credits, which aren't applied to the next cycle automatically",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s37"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing, which the pricing page says is about 20% cheaper than monthly billing",
   "evidence": "documented",
   "source_ids": [
    "s11"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Students can apply for a free subscription, and eligible nonprofits can apply for a 50% discount",
   "evidence": "documented",
   "source_ids": [
    "s41",
    "s42"
   ]
  }
 ],
 "export": [
  {
   "data": "A single project",
   "how": "Open the project, click the dropdown menu icon next to the project name, select Export CSV or JSON, then download the file",
   "format": "CSV or JSON. The guide says CSV suits reporting and analysis, and JSON suits data migration or developer use",
   "limits": "The guide doesn't say which roles can export a single project",
   "source_ids": [
    "s22",
    "s23",
    "s24"
   ]
  },
  {
   "data": "All projects in an organization",
   "how": "Go to the organization, click the dropdown menu icon next to the organization name, select Export CSV or JSON, then download the file containing all projects",
   "format": "CSV or JSON",
   "limits": "Only on the Professional, Premium and Enterprise plans, so export before the paid period ends. Deleting the account deletes all content immediately",
   "source_ids": [
    "s25",
    "s26",
    "s23",
    "s27",
    "s14"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing period. Paid features stay available until then",
  "data_kept": "Cancelling the subscription keeps paid features to the end of the billing period; the pages don't say what happens to content over the Free plan limits after that. Deleting (cancelling) the account deletes all content immediately, with no recovery. A deleted organization can be restored within 7 days on paid plans",
  "you_lose": [
   "Paid features, including the organization-wide export, once the billing period ends",
   "Some content, features or capacity when you move to a lower plan",
   "All content and every workspace you own, immediately, if you delete the account"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Only Organization Admins can cancel a subscription. Billing Managers can manage billing, but the guide doesn't say they can cancel",
   "An email or phone request to cancel is not considered cancellation",
   "Cancelling the subscription and deleting the account are different: deleting the account also deletes every workspace you own, immediately and permanently",
   "Paddle runs auto-renewal on UTC time, so cancel before the renewal date in UTC",
   "Quire's payments are processed by Paddle, which holds the payment data. To delete that data, contact Paddle"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Only Organization Admins can cancel subscriptions.",
   "supports": "who can cancel"
  },
  {
   "id": "s2",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Manage subscription",
   "supports": "the menu that opens the subscription settings"
  },
  {
   "id": "s3",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "View subscription details",
   "supports": "the menu step before cancelling"
  },
  {
   "id": "s4",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Cancel subscription",
   "supports": "the final menu name"
  },
  {
   "id": "s5",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "The cancellation takes effect at the end of the current billing period",
   "supports": "when access ends"
  },
  {
   "id": "s6",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "All paid features remain available until the end of the billing cycle",
   "supports": "access after cancelling"
  },
  {
   "id": "s7",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Refunds are not offered, even if you cancel early.",
   "supports": "the refund policy"
  },
  {
   "id": "s8",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Only Organization Admins and Billing Managers can manage billing",
   "supports": "which roles manage billing"
  },
  {
   "id": "s9",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "Please note that Quire payment process is conducted by our online reseller Paddle.",
   "supports": "Paddle processes payments"
  },
  {
   "id": "s10",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "Up to 10 members",
   "supports": "the Free plan's member limit"
  },
  {
   "id": "s11",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "The annual billing cycle is approximately 20% cheaper than the monthly billing option for all of the plans.",
   "supports": "annual billing"
  },
  {
   "id": "s12",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "Quire charges you a fee per user.",
   "supports": "billing per member"
  },
  {
   "id": "s13",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "An email or phone request to cancel your account is not considered cancellation.",
   "supports": "email or phone requests do not cancel"
  },
  {
   "id": "s14",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "All of your Content will be immediately deleted from the Service upon cancellation.",
   "supports": "what is deleted on cancellation, so export first"
  },
  {
   "id": "s15",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "All paid fees and taxes are non-refundable.",
   "supports": "no refunds of paid fees"
  },
  {
   "id": "s16",
   "url": "https://quire.io/faq",
   "title": "Quire FAQ",
   "publisher": "vendor",
   "quote": "You can go to Account Settings and choose Delete account.",
   "supports": "where to delete the account"
  },
  {
   "id": "s17",
   "url": "https://quire.io/faq",
   "title": "Quire FAQ",
   "publisher": "vendor",
   "quote": "Deleting an account is permanent and cannot be undone.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s18",
   "url": "https://quire.io/faq",
   "title": "Quire FAQ",
   "publisher": "vendor",
   "quote": "All of the workspaces that you own will also get deleted as well.",
   "supports": "workspaces are deleted with the account"
  },
  {
   "id": "s19",
   "url": "https://quire.io/faq",
   "title": "Quire FAQ",
   "publisher": "vendor",
   "quote": "Once you delete your account, you will no longer have access to any data in this account.",
   "supports": "access ends when the account is deleted"
  },
  {
   "id": "s20",
   "url": "https://quire.io/faq",
   "title": "Quire FAQ",
   "publisher": "vendor",
   "quote": "please reach out to Paddle to delete your payment data.",
   "supports": "how to remove stored payment data"
  },
  {
   "id": "s21",
   "url": "https://quire.io/guide/delete-organization/",
   "title": "Delete Organization (Quire guide)",
   "publisher": "vendor",
   "quote": "Deleted organizations can be restored within 7 days, depending on your subscription plan.",
   "supports": "the restore window after deleting an organization"
  },
  {
   "id": "s22",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Click the dropdown menu icon next to the project name.",
   "supports": "single-project export menu"
  },
  {
   "id": "s23",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Select Export CSV or JSON.",
   "supports": "the export options"
  },
  {
   "id": "s24",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Exporting to CSV is ideal for reporting and analysis, while JSON is better suited for data migration or developer use.",
   "supports": "file formats"
  },
  {
   "id": "s25",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Exporting all the projects at the organization level is only available in the Professional, Premium, Enterprise plans.",
   "supports": "plan limit on organization export"
  },
  {
   "id": "s26",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Click the dropdown menu icon next to the organization name.",
   "supports": "organization export menu"
  },
  {
   "id": "s27",
   "url": "https://quire.io/guide/export-to-csv-json/",
   "title": "Export to CSV/JSON (Quire guide)",
   "publisher": "vendor",
   "quote": "Download the exported file containing all projects in the organization.",
   "supports": "what the organization export contains"
  },
  {
   "id": "s28",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "the subscription must be cancelled before it renews in order to avoid billing of the",
   "supports": "cancel before renewal to avoid the next charge"
  },
  {
   "id": "s29",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "The auto-renewal process implemented by Paddle operates on Coordinated Universal Time (UTC).",
   "supports": "renewal runs on UTC"
  },
  {
   "id": "s30",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "We do not offer refunds even if you cancel your subscription plan before the billing due date.",
   "supports": "no refund for cancelling early"
  },
  {
   "id": "s31",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "You can cancel your account at any time by clicking on the Account Settings link",
   "supports": "cancelling the account is done in Account Settings"
  },
  {
   "id": "s32",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "Your Content can not be recovered once your account is cancelled.",
   "supports": "content can't be recovered after the account is cancelled"
  },
  {
   "id": "s33",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "the Merchant of Record for all our orders",
   "supports": "Paddle is the merchant of record for Quire orders"
  },
  {
   "id": "s34",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me? (Paddle)",
   "publisher": "platform",
   "quote": "If you'd like to cancel a subscription billed by Paddle, visit our support chat on paddle.net.",
   "supports": "cancel a Paddle-billed subscription in the paddle.net support chat"
  },
  {
   "id": "s35",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me? (Paddle)",
   "publisher": "platform",
   "quote": "You'll be asked for your email or transaction details to locate the subscription.",
   "supports": "what Paddle asks for"
  },
  {
   "id": "s36",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me? (Paddle)",
   "publisher": "platform",
   "quote": "You can also look for the link to paddle.net in an email you have received from Paddle",
   "supports": "the paddle.net link in Paddle's emails"
  },
  {
   "id": "s37",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "The prorated amount is converted into credits",
   "supports": "removing members turns the prorated amount into credits"
  },
  {
   "id": "s38",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Credits can be used for future upgrades or billing cycle changes.",
   "supports": "how downgrade credits can be used"
  },
  {
   "id": "s39",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Prorated amounts are converted into credits",
   "supports": "downgrading turns prorated amounts into credits"
  },
  {
   "id": "s40",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "no credit will be issued for downgrading from a Paid Plan to a Free Plan.",
   "supports": "no credit for moving to Free"
  },
  {
   "id": "s41",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Apply for a free subscription to help with project planning throughout your academic years.",
   "supports": "free subscription for students"
  },
  {
   "id": "s42",
   "url": "https://quire.io/guide/billing-payment/",
   "title": "Billing and Payment (Quire guide)",
   "publisher": "vendor",
   "quote": "Eligible organizations can apply for a 50% discount",
   "supports": "nonprofit discount"
  },
  {
   "id": "s43",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "Up to 4 projects",
   "supports": "Free plan project limit"
  },
  {
   "id": "s44",
   "url": "https://quire.io/pricing",
   "title": "Quire pricing",
   "publisher": "vendor",
   "quote": "Up to 400 MB per organization",
   "supports": "Free plan storage limit"
  },
  {
   "id": "s45",
   "url": "https://quire.io/terms",
   "title": "Quire Terms of Service",
   "publisher": "vendor",
   "quote": "you may lose access to Content, features, or capacity of your account.",
   "supports": "what downgrading can cost"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Quire doesn't document how it confirms a cancelled subscription (an email or a status on the billing page)",
   "Whether deleting the account also ends a paid subscription isn't stated",
   "The Terms say to cancel an account from the Account Settings link, while the FAQ names Delete account there. Quire's pages don't say whether these are the same action",
   "Quire's pricing page links to its iOS and Android apps but doesn't say whether they sell subscriptions through Apple or Google",
   "Custom Enterprise contracts have their own terms, which aren't public. The pricing page says to contact Quire",
   "The pricing page gives the annual saving as both 'approximately 20%' and 'Save 30%', so the exact figure isn't confirmed",
   "What happens to an organization's content over the Free plan limits after a paid subscription ends isn't stated",
   "The export guide doesn't say which roles can export",
   "What happens to a deleted organization's data after the 7-day restore window isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added a Paddle route: the pricing page names Paddle as merchant of record for all orders, and Paddle documents cancelling in its paddle.net chat.",
    "Corrected the data notes: the Terms' 'content deleted immediately' applies to cancelling (deleting) the account, not to cancelling the subscription, which keeps paid features to the period end.",
    "Added the renewal rule from the Terms: cancel before renewal, with auto-renewal on UTC time.",
    "Added documented ways to pay less: downgrade and member-removal credits, Free plan limits, student and nonprofit programs.",
    "Organization export format is CSV or JSON, per the export guide.",
    "Rewrote the unverified notes for readers and dropped the ones the review resolved."
   ]
  }
 },
 "delete_account": {
  "url": "https://quire.io/r/setting?tab=options#additional",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/quire",
 "json": "https://stackcut.io/exits/quire.json",
 "evidence": {
  "packet_revision": "1ebcc7ad7296806b818ddec0a877accab2db8fb241a601525960f37adbdd6c53",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "quire--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "quire--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "quire--reseller-or-partner--r3",
    "channel": "reseller_or_partner",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}