{
 "id": "prowritingaid",
 "name": "ProWritingAid",
 "category": "productivity",
 "website": "https://prowritingaid.com",
 "domains": [
  "prowritingaid.com"
 ],
 "summary": "Cancel on the ProWritingAid website: My Account, Plans, the red Cancel Subscription button, then Yes. Premium stays until the billing period ends, but cancelling a lifetime plan ends it at once. Refunds only for yearly or lifetime plans within 3 days of purchase.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Premium and Premium Pro plans (monthly, yearly or lifetime) bought on the ProWritingAid website",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": "https://prowritingaid.com/en/Account/Login",
   "steps": [
    {
     "do": "Log in on the ProWritingAid website, hover over your profile name and click My Account (or, on the Dashboard, click your profile icon at the top right, then My Account)",
     "expect": "Plans"
    },
    {
     "do": "Scroll down to the Plans section and click the red Cancel Subscription button",
     "expect": "a message asking if you are sure you want to cancel your subscription"
    },
    {
     "do": "Click Yes",
     "expect": "Your plan has been cancelled, but you will still have access to premium features until your license expires."
    }
   ],
   "confirm_by": "An email confirming the cancellation (check spam or junk if it doesn't arrive), and the on-screen message that your plan has been cancelled but premium features stay until your license expires",
   "effective": "Auto-renewal stops and you keep all features until the end of the billing period. A lifetime plan is cancelled immediately, as it has no later billing period",
   "notice": "Monthly plans renew on the same calendar day each month and yearly plans on the purchase date each year. A renewal charge your bank or card provider has already requested may still go through; ProWritingAid refunds it if that happens",
   "refund": "No automatic refund on cancelling. Yearly and lifetime plans can be refunded if you contact ProWritingAid within 3 days of purchase (one refund per customer); monthly plans, Plagiarism Checks and Story Credits aren't refunded",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s38",
    "s39"
   ],
   "label": "Cancel on the website"
  },
  {
   "channel": "direct_web",
   "label": "By email",
   "applies_to": "Any ProWritingAid account, including when you can't use the website flow",
   "who": "The account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email hello@prowritingaid.com asking to cancel your account",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": "Same as the website route: only yearly and lifetime plans within 3 days of purchase, requested by contacting ProWritingAid",
   "fees": null,
   "source_ids": [
    "s18",
    "s13"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan stays available: a 500-word limit, 2 runs per report, and only grammar, spelling, punctuation and thesaurus checking. Cancelled paid plans drop to Free at the end of the billing cycle",
   "evidence": "documented",
   "source_ids": [
    "s28",
    "s29",
    "s30",
    "s26"
   ]
  },
  {
   "type": "downgrade",
   "what": "Move from Premium Pro to Premium: on a yearly or lifetime plan, email hello@prowritingaid.com within 3 days of buying Premium Pro and the upgrade cost is refunded while the account stays on Premium. After 3 days, a yearly plan can only be cancelled to end at the close of its billing cycle (it then drops to Free, and you can buy Premium afterwards); a lifetime plan can't be downgraded",
   "evidence": "documented",
   "source_ids": [
    "s23",
    "s37",
    "s24",
    "s26",
    "s40",
    "s41"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Students get 20% off annual subscriptions (verified through the Student App Centre); primary and secondary school teachers can apply for a free ProWritingAid for Education license",
   "evidence": "documented",
   "source_ids": [
    "s31",
    "s32"
   ]
  }
 ],
 "export": [
  {
   "data": "Documents saved in the ProWritingAid Web Editor",
   "how": "Log in to the Web Editor, open the document, then use Menu at the top left and choose Export; the document downloads to your computer",
   "format": "Uploaded documents download in their original format; documents written in ProWritingAid download as Word (.docx), or as a text file (.txt) without Microsoft Word",
   "limits": "Export before deleting or cancelling the account: files are deleted 60 days after the account is cancelled",
   "source_ids": [
    "s33",
    "s34",
    "s35",
    "s22",
    "s19"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period; a lifetime plan ends immediately when cancelled",
  "data_kept": "After cancelling a subscription the account moves to the Free plan. If the account itself is cancelled, its files are marked for deletion and deleted after 60 days",
  "you_lose": [
   "Premium features: the Free plan is limited to 500 words and basic grammar, spelling, punctuation and thesaurus checks",
   "Web Editor documents, 60 days after the account is cancelled or deleted"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling a lifetime plan ends it immediately: there's no later billing period to run out",
   "Deleting the account (account page, Actions section, Delete Account) is separate and doesn't trigger a refund; export Web Editor documents first",
   "A refund request must reach ProWritingAid within 3 days of buying a yearly or lifetime plan, and only one refund is given per customer",
   "A renewal charge your bank has already requested may still go through after you cancel; ProWritingAid refunds it",
   "A cancellation confirmation email follows; check spam or junk if it doesn't arrive"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.prowritingaid.com/article/196-how-do-i-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Log in to your account on the ProWritingAid website",
   "supports": "where the flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.prowritingaid.com/article/196-how-do-i-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you are already logged in, hover over your profile name and click \"My Account.\"",
   "supports": "opening My Account"
  },
  {
   "id": "s3",
   "url": "https://help.prowritingaid.com/article/196-how-do-i-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "your profile icon in the top right-hand side of your window, then click \"My Account.\" Scroll down to the \"Plans\" section and click on the red \"Cancel Subscription\" button.",
   "supports": "the Dashboard path and the Cancel Subscription button"
  },
  {
   "id": "s4",
   "url": "https://help.prowritingaid.com/article/196-how-do-i-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "a message will appear to ask if you are sure you want to cancel your subscription. Click on the \"Yes\" button",
   "supports": "the confirmation step"
  },
  {
   "id": "s5",
   "url": "https://help.prowritingaid.com/article/196-how-do-i-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Your plan has been cancelled, but you will still have access to premium features until your license expires.",
   "supports": "the confirmation message"
  },
  {
   "id": "s6",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "When you cancel your subscription, we will stop your payments from being autorenewed.",
   "supports": "cancelling stops renewal"
  },
  {
   "id": "s7",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "you will still be able to use your plan and access all of its features, but only up to the end of your billing period.",
   "supports": "when access ends"
  },
  {
   "id": "s8",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you have a lifetime subscription, your plan will be canceled immediately as there is no upcoming billing period.",
   "supports": "a lifetime plan ends at once"
  },
  {
   "id": "s9",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "sometimes the renewal charge may already be requested or processed by your bank or card provider.",
   "supports": "a pending renewal charge may still go through"
  },
  {
   "id": "s10",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "To receive a refund for a yearly or lifetime subscription, you need to contact us within 3 days of purchase.",
   "supports": "the refund window"
  },
  {
   "id": "s11",
   "url": "https://help.prowritingaid.com/article/349-cancel-vs-auto-renewal-whats-the-difference",
   "title": "Cancel vs auto-renewal: what's the difference?",
   "publisher": "vendor",
   "quote": "you will not receive an automatic refund if you cancel your subscription",
   "supports": "no automatic refund"
  },
  {
   "id": "s12",
   "url": "https://help.prowritingaid.com/article/58-how-do-i-get-a-refund",
   "title": "How do I get a refund?",
   "publisher": "vendor",
   "quote": "We do not offer refunds on monthly subscription plans, Plagiarism Checks, and Story Credits.",
   "supports": "what is never refunded"
  },
  {
   "id": "s13",
   "url": "https://prowritingaid.com/guarantee",
   "title": "Money-Back Guarantee",
   "publisher": "vendor",
   "quote": "If you are unsatisfied with your ProWritingAid yearly or lifetime paid plan, please contact us within 3 days of purchase",
   "supports": "the money-back guarantee"
  },
  {
   "id": "s14",
   "url": "https://prowritingaid.com/guarantee",
   "title": "Money-Back Guarantee",
   "publisher": "vendor",
   "quote": "Once you've received one refund, you are not entitled to another one",
   "supports": "one refund per customer"
  },
  {
   "id": "s15",
   "url": "https://help.prowritingaid.com/article/406-what-is-the-difference-between-monthly-yearly-and-lifetime-subscriptions",
   "title": "What is the difference between monthly, yearly, and lifetime subscriptions?",
   "publisher": "vendor",
   "quote": "Monthly subscriptions renew automatically on the same calendar day of the month as when you first purchased your plan, every month.",
   "supports": "monthly renewal date"
  },
  {
   "id": "s16",
   "url": "https://help.prowritingaid.com/article/406-what-is-the-difference-between-monthly-yearly-and-lifetime-subscriptions",
   "title": "What is the difference between monthly, yearly, and lifetime subscriptions?",
   "publisher": "vendor",
   "quote": "Yearly subscriptions renew automatically on the same calendar day as when you first purchased your plan, every year.",
   "supports": "yearly renewal date"
  },
  {
   "id": "s17",
   "url": "https://help.prowritingaid.com/article/406-what-is-the-difference-between-monthly-yearly-and-lifetime-subscriptions",
   "title": "What is the difference between monthly, yearly, and lifetime subscriptions?",
   "publisher": "vendor",
   "quote": "You will not need to make another payment or renew because your subscription continues indefinitely.",
   "supports": "lifetime plans don't renew"
  },
  {
   "id": "s18",
   "url": "https://prowritingaid.com/en/Home/TermsOfService",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You can cancel your account at any time by sending an email to hello@ProWritingAid.com.",
   "supports": "cancelling by email"
  },
  {
   "id": "s19",
   "url": "https://prowritingaid.com/en/Home/TermsOfService",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Upon canceling your account, your files will be marked for deletion in sixty days, and will be deleted upon expiration of that sixty-day period.",
   "supports": "how long files are kept"
  },
  {
   "id": "s20",
   "url": "https://help.prowritingaid.com/article/17-how-do-i-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Scroll down to the Actions section on the right-hand side of the screen. Click on the Delete Account button.",
   "supports": "deleting the account is separate"
  },
  {
   "id": "s21",
   "url": "https://help.prowritingaid.com/article/17-how-do-i-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Deleting your account or canceling your subscription will not result in an automatic refund.",
   "supports": "deleting doesn't refund"
  },
  {
   "id": "s22",
   "url": "https://help.prowritingaid.com/article/17-how-do-i-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Before you delete your account, export any documents saved in our Web Editor to your computer to avoid losing any work.",
   "supports": "export before deleting"
  },
  {
   "id": "s23",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "Email our support team at hello@prowritingaid.com. We will refund the cost of your upgrade to Premium Pro.",
   "supports": "downgrading within 3 days"
  },
  {
   "id": "s24",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "You can only downgrade at the end of your annual billing cycle.",
   "supports": "downgrading after 3 days"
  },
  {
   "id": "s25",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "you can still use all the features of your Premium Pro plan up to your billing cycle end date.",
   "supports": "features stay until the cycle ends"
  },
  {
   "id": "s26",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "will be downgraded to a Free plan.",
   "supports": "a cancelled plan drops to Free"
  },
  {
   "id": "s27",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "Money-Back Guarantee does not apply to monthly subscriptions",
   "supports": "no refund on monthly plans"
  },
  {
   "id": "s28",
   "url": "https://help.prowritingaid.com/article/95-what-is-the-difference-between-free-premium-premium-pro",
   "title": "What is the difference between Free, Premium, and Premium Pro?",
   "publisher": "vendor",
   "quote": "500 words",
   "supports": "the Free plan word count"
  },
  {
   "id": "s29",
   "url": "https://help.prowritingaid.com/article/95-what-is-the-difference-between-free-premium-premium-pro",
   "title": "What is the difference between Free, Premium, and Premium Pro?",
   "publisher": "vendor",
   "quote": "Only grammar, spelling, punctuation, and thesaurus checking",
   "supports": "the Free plan checks"
  },
  {
   "id": "s30",
   "url": "https://help.prowritingaid.com/article/95-what-is-the-difference-between-free-premium-premium-pro",
   "title": "What is the difference between Free, Premium, and Premium Pro?",
   "publisher": "vendor",
   "quote": "2 runs per report",
   "supports": "the Free plan report limit"
  },
  {
   "id": "s31",
   "url": "https://help.prowritingaid.com/article/84-does-prowritingaid-offer-a-student-discount",
   "title": "Does ProWritingAid offer a student discount?",
   "publisher": "vendor",
   "quote": "We offer students a 20% discount on our annual subscriptions.",
   "supports": "the student discount"
  },
  {
   "id": "s32",
   "url": "https://help.prowritingaid.com/article/84-does-prowritingaid-offer-a-student-discount",
   "title": "Does ProWritingAid offer a student discount?",
   "publisher": "vendor",
   "quote": "If you're a primary or secondary school teacher, you can apply for a free ProWritingAid for Education license for you and your students.",
   "supports": "free licenses for school teachers"
  },
  {
   "id": "s33",
   "url": "https://help.prowritingaid.com/article/301-how-do-i-export-documents-from-the-web-editor",
   "title": "How do I export documents from the Web Editor?",
   "publisher": "vendor",
   "quote": "Open the document you want to export",
   "supports": "the export starts from the document"
  },
  {
   "id": "s34",
   "url": "https://help.prowritingaid.com/article/301-how-do-i-export-documents-from-the-web-editor",
   "title": "How do I export documents from the Web Editor?",
   "publisher": "vendor",
   "quote": "Your document will automatically download to your computer",
   "supports": "the export downloads a file"
  },
  {
   "id": "s35",
   "url": "https://help.prowritingaid.com/article/301-how-do-i-export-documents-from-the-web-editor",
   "title": "How do I export documents from the Web Editor?",
   "publisher": "vendor",
   "quote": "it will download as either a Word document (.docx) or a Text file (.txt) if you don't have Microsoft Word",
   "supports": "export formats"
  },
  {
   "id": "s36",
   "url": "https://help.prowritingaid.com/article/87-do-you-offer-a-discount-for-bulk-group-purchases",
   "title": "Do you offer a discount for bulk or group plan purchases?",
   "publisher": "vendor",
   "quote": "for teams of 2-100 people in the writing industry",
   "supports": "ProWritingAid Teams plans exist"
  },
  {
   "id": "s37",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "Your account will still remain active with a Premium subscription instead.",
   "supports": "the account stays on Premium"
  },
  {
   "id": "s38",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "After you have canceled your subscription, you will receive an email that confirms you have successfully canceled.",
   "supports": "the confirmation email"
  },
  {
   "id": "s39",
   "url": "https://help.prowritingaid.com/article/401-what-happens-after-i-cancel-my-subscription",
   "title": "What happens after I cancel my subscription?",
   "publisher": "vendor",
   "quote": "We cannot stop this payment from being initiated, but we will issue a refund if this happens.",
   "supports": "a renewal charge that goes through after cancelling is refunded"
  },
  {
   "id": "s40",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "If you purchased your Premium Pro lifetime subscription more than 3 days ago, you cannot downgrade.",
   "supports": "lifetime plans can't be downgraded after 3 days"
  },
  {
   "id": "s41",
   "url": "https://help.prowritingaid.com/article/264-how-can-i-downgrade-from-premium-pro",
   "title": "How can I downgrade from Premium Pro?",
   "publisher": "vendor",
   "quote": "You can then purchase a Premium plan in your account afterward.",
   "supports": "buying Premium after the plan drops to Free"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "How a ProWritingAid Teams plan (for 2 to 100 people) is cancelled, and by whom, isn't described in the help center",
   "Whether unused Plagiarism Checks, Sparks or credits survive a cancellation wasn't confirmed",
   "No Apple App Store, Google Play or reseller billing is documented for ProWritingAid"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked both routes against ProWritingAid's cancel, after-cancel, refund and renewal articles, the Money-Back Guarantee and the Terms: steps, timing, the email route and the 3-day refund window are confirmed",
    "A cancellation confirmation email is documented (s38): added to how to confirm, and dropped from the unconfirmed list",
    "ProWritingAid refunds a renewal charge that goes through after you cancel (s39): added to the notice and tips",
    "Downgrade: after 3 days a yearly Premium Pro plan can only be cancelled at the end of its cycle and drops to Free, with Premium bought afterwards; a lifetime plan can't be downgraded (s40, s41)"
   ]
  }
 },
 "delete_account": {
  "url": "https://prowritingaid.com/en/Account/Manage",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/prowritingaid",
 "json": "https://stackcut.io/exits/prowritingaid.json",
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  "verification": "docs",
  "freshness": {
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   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
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   {
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    "channel": "direct_web",
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     "age_days": 4,
     "stale_after_days": 30,
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    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}