{
 "id": "plottr",
 "name": "Plottr",
 "category": "productivity",
 "website": "https://plottr.com",
 "domains": [
  "plottr.com",
  "app.plottr.com"
 ],
 "summary": "Cancel on your Plottr account page: open Subscriptions, click Cancel my subscription and follow the prompt, or ask support. Access lasts to the end of the billing cycle; no refunds. Pro users then lose access to cloud projects, so export to Word or Scrivener first.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Cancel on your Plottr account page",
   "applies_to": "Paid Plottr subscriptions (Plottr and Plottr Pro). Payments are processed by Paddle, which can appear on your card or bank statement as Paddle.com or Paddle.net",
   "who": "The account holder who bought the plan, signed in to the Plottr account",
   "method": "self_serve",
   "start_url": "https://app.plottr.com/user-account",
   "steps": [
    {
     "do": "Open your account page at app.plottr.com/user-account",
     "expect": null
    },
    {
     "do": "Go to the Subscriptions section",
     "expect": null
    },
    {
     "do": "Click Cancel my subscription",
     "expect": null
    },
    {
     "do": "Follow the prompt to finish",
     "expect": null
    }
   ],
   "confirm_by": "Your license status in the purchase history shows Active or Canceled",
   "effective": "Your subscription stays active through the end of your current billing cycle, and you won't be charged again unless you renew",
   "notice": "No notice period is documented. Auto-renewal can't be turned off on its own, so cancelling the subscription is how you stop renewal",
   "refund": "Plottr does not offer refunds, and there are no prorated refunds for unused time; it offers a 30-day free trial instead",
   "fees": null,
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s20",
    "s11",
    "s12",
    "s13",
    "s1",
    "s3",
    "s14",
    "s15",
    "s16",
    "s10",
    "s21"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Ask Plottr support to cancel",
   "applies_to": "Any active Plottr subscription",
   "who": "The account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email support@plottr.com (or submit a ticket on Plottr's support page) and ask to cancel your active subscription",
     "expect": null
    },
    {
     "do": "Check your account page afterwards: the purchase history shows the license status as Active or Canceled",
     "expect": null
    }
   ],
   "confirm_by": "The license status on the account page shows Canceled",
   "effective": "Access continues until the end of the subscription period",
   "notice": null,
   "refund": "No refunds after purchase, and no prorated refunds for unused time",
   "fees": null,
   "source_ids": [
    "s2",
    "s3",
    "s13",
    "s22",
    "s23"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Plottr Pro is $99/yr instead of $9.99/mo",
   "evidence": "documented",
   "source_ids": [
    "s4",
    "s5"
   ]
  },
  {
   "type": "downgrade",
   "what": "The desktop-only Plottr plan is $60/yr; lifetime plans (Plottr is $150) never expire",
   "evidence": "documented",
   "source_ids": [
    "s6",
    "s24",
    "s25"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Plottr offers bulk licenses or educational rates on request: contact Plottr for special pricing",
   "evidence": "documented",
   "source_ids": [
    "s26"
   ]
  }
 ],
 "export": [
  {
   "data": "Your Plottr projects",
   "how": "Export your projects to Word or Scrivener before the subscription ends; Plottr strongly recommends this for Pro (Online) users",
   "format": "Word or Scrivener",
   "limits": "Pro users lose access to cloud-synced projects once the subscription expires",
   "source_ids": [
    "s18",
    "s27"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle",
  "data_kept": "Not stated. Standard (Desktop) projects stay saved on your local device, and resubscribing restores access",
  "you_lose": [
   "Pro (Online): all access to Plottr, including cloud-synced projects, once the subscription expires",
   "Standard (Desktop): updates and new features; the app still opens and projects stay on your device"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Auto-renewal can't be turned off on its own; cancel the subscription to stop renewal",
   "To undo a cancellation before the period ends, click Don't cancel to resume auto-renewal",
   "Pro users: export projects to Word or Scrivener before the subscription ends, because cloud-synced projects become inaccessible",
   "Upgrading to Pro doesn't cancel the original subscription; contact support before upgrading for a prorated credit or to transfer remaining time",
   "Paddle.com or Paddle.net may appear on your card or bank statement",
   "The terms let you end the agreement by deleting the Application, but that isn't how the help says to cancel a subscription"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "Yes, all subscriptions are auto-renewing and we are not able to turn that off.",
   "supports": "subscriptions auto-renew and auto-renewal cannot be turned off separately"
  },
  {
   "id": "s2",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "You can contact support to cancel an active subscription at any time.",
   "supports": "cancelling by contacting support"
  },
  {
   "id": "s3",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "but we don't give prorated refunds for unused time.",
   "supports": "no prorated refund"
  },
  {
   "id": "s4",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "$99/yr",
   "supports": "annual price"
  },
  {
   "id": "s5",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "$9.99/mo",
   "supports": "monthly price"
  },
  {
   "id": "s6",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "$60/yr",
   "supports": "the lower-priced Standard plan"
  },
  {
   "id": "s7",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "You can view your full purchase history by visiting your account page:",
   "supports": "where to find the account page"
  },
  {
   "id": "s8",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Click the \"Cancel my subscription\" button.",
   "supports": "the cancel button"
  },
  {
   "id": "s9",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "To cancel your membership, click the \"Cancel my subscription\" button and follow the prompt",
   "supports": "the cancel steps"
  },
  {
   "id": "s10",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Users can click \"Don't cancel\" to resume auto-renewal.",
   "supports": "undoing a cancellation before the period ends"
  },
  {
   "id": "s11",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Your subscription will remain active through the end of your current billing cycle.",
   "supports": "access continues to the end of the billing cycle"
  },
  {
   "id": "s12",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "You won't be charged again unless you manually renew.",
   "supports": "no further charges after cancelling"
  },
  {
   "id": "s13",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "your license status (Active or Canceled)",
   "supports": "how to check the status"
  },
  {
   "id": "s14",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "We do not offer refunds.",
   "supports": "no refunds"
  },
  {
   "id": "s15",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "All payments made through Plottr are processed securely by our third-party payment provider, Paddle.",
   "supports": "Paddle processes the payment"
  },
  {
   "id": "s16",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "You may see Paddle.com or Paddle.net on your credit card or bank statement.",
   "supports": "how Paddle charges appear"
  },
  {
   "id": "s17",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Your projects remain saved on your local device.",
   "supports": "what stays after cancelling"
  },
  {
   "id": "s18",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Once your subscription expires, you will lose access to Plottr entirely, including your cloud-synced projects.",
   "supports": "what Pro (Online) users lose when the subscription expires"
  },
  {
   "id": "s19",
   "url": "https://plottr.com/terms-conditions/",
   "title": "Plottr Terms and Conditions",
   "publisher": "vendor",
   "quote": "You may also terminate this Agreement by deleting the Application and all copies thereof from your Device",
   "supports": "deleting the app ends the agreement, which is separate from cancelling a subscription"
  },
  {
   "id": "s20",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Subscriptions",
   "supports": "the Subscriptions section on the account page"
  },
  {
   "id": "s21",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Instead, we provide a 30-day free trial to ensure Plottr is the right fit for you before making a purchase.",
   "supports": "the free trial instead of refunds"
  },
  {
   "id": "s22",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "support@plottr.com",
   "supports": "the support email address"
  },
  {
   "id": "s23",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "until the end of the subscription period",
   "supports": "access lasts to the end of the subscription period"
  },
  {
   "id": "s24",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "Lifetime Plottr plans never expire",
   "supports": "lifetime plans never expire"
  },
  {
   "id": "s25",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "$150",
   "supports": "the lifetime Plottr price"
  },
  {
   "id": "s26",
   "url": "https://plottr.com/pricing/",
   "title": "Plottr Pricing",
   "publisher": "vendor",
   "quote": "bulk licenses or educational rates",
   "supports": "educational and bulk pricing on request"
  },
  {
   "id": "s27",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "We strongly recommend exporting your projects to Word or Scrivener before your subscription ends.",
   "supports": "export before the subscription ends"
  },
  {
   "id": "s28",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Once your subscription expires, you’ll still be able to open and use Plottr,",
   "supports": "Standard (Desktop) users keep using the app"
  },
  {
   "id": "s29",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "but the app will no longer receive updates or support access to new features.",
   "supports": "what Standard users lose"
  },
  {
   "id": "s30",
   "url": "https://docs.plottr.com/article/140-account-purchases-subscriptions",
   "title": "Account Purchases & Subscriptions",
   "publisher": "vendor",
   "quote": "Upgrading this way does not automatically cancel your original subscription.",
   "supports": "upgrading doesn't cancel the old subscription"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "How long Plottr keeps account or cloud data after a subscription ends isn't stated",
   "Plottr's help doesn't explain how to switch from Pro to the desktop-only plan",
   "The free trial is 30 days on the pricing page and help center, but the terms mention a different length",
   "Plottr's help doesn't say whether Paddle offers its own way to cancel"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel steps, timing, refund and status against the Account Purchases & Subscriptions article and the pricing FAQ",
    "Changed the route to Plottr's own account page (Paddle only processes payments) and added cancelling through support",
    "After cancelling: desktop users keep using the app without updates; only Pro users lose all access, including cloud projects",
    "Added export to Word or Scrivener, lifetime and educational pricing, and that upgrading doesn't cancel the old subscription",
    "Plottr sells no App Store or Google Play subscriptions (mobile use is through the browser app), so no Apple or Google route is needed",
    "Every route fact now comes from Plottr's help and pricing pages, so the level is docs"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/plottr",
 "json": "https://stackcut.io/exits/plottr.json",
 "evidence": {
  "packet_revision": "72386e97bf265d65cfdf75483f31a0963b373a30179004bede8f78287c77e0c0",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "plottr--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "plottr--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}