{
 "id": "pimsleur",
 "name": "Pimsleur",
 "category": "education_learning",
 "website": "https://www.pimsleur.com",
 "domains": [
  "pimsleur.com",
  "store.pimsleur.com"
 ],
 "summary": "Cancel website subscriptions in the Account Center at store.pimsleur.com/account/subscription, or call (800) 831-5497, by 11:59pm ET on the last day of the billing period. Apple and Google Play subscriptions cancel with Apple or Google, 24 hours before renewal. Cancelling a free trial ends access at once; no refunds.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Subscriptions bought on the Pimsleur website (Audio-Only, Premium and All Access)",
   "who": "The account holder (log in to the account)",
   "method": "self_serve",
   "start_url": "https://store.pimsleur.com/account/subscription",
   "steps": [
    {
     "do": "In a web or mobile browser, log in at store.pimsleur.com/account/subscription (the Subscriptions tab of the Account Center)",
     "expect": null
    },
    {
     "do": "Select the subscription and cancel it, no later than 11:59pm Eastern Time on the last day of the current billing period or free trial",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Access continues to the end of the then-current billing period; cancelling during a free trial ends access immediately",
   "notice": "Cancel no later than 11:59pm Eastern Time on the last day of the current billing period (or free trial) to avoid the renewal charge",
   "refund": "No refunds of subscription charges or for any unused part of a term, unless required by law. In the UK, cancelling in account settings within 14 days of subscribing gets a refund.",
   "fees": "Any accrued amounts not yet paid are still owed after cancelling",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12"
   ],
   "label": "On the Pimsleur website"
  },
  {
   "channel": "direct_web",
   "label": "Cancel by phone",
   "applies_to": "Subscriptions bought on the Pimsleur website",
   "who": "The account holder",
   "method": "phone",
   "start_url": null,
   "steps": [
    {
     "do": "Call Pimsleur at (800) 831-5497 during normal business hours and ask to cancel your subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Access continues to the end of the then-current billing period; cancelling during a free trial ends access immediately",
   "notice": "Cancel no later than 11:59pm Eastern Time on the last day of the current billing period (or free trial)",
   "refund": "No refunds of subscription charges or for any unused part of a term, unless required by law",
   "fees": null,
   "source_ids": [
    "s13",
    "s14",
    "s3",
    "s4",
    "s6",
    "s7"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought through an Apple in-app purchase",
   "who": "The Apple Account that pays for the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On the iPhone or iPad, open Settings, tap your name, then Subscriptions",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap the Pimsleur subscription, then Cancel Subscription (scroll down if you don't see it)",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message in red text, or no Cancel button, under Subscriptions",
   "effective": "Access continues to the end of the billing period you paid for",
   "notice": "Cancel at least 24 hours before the renewal date, or you may be charged",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s18",
    "s19",
    "s20",
    "s4"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions bought through a Google Play in-app purchase",
   "who": "The Google account that pays for the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Google Play Store app, check you're signed in to the right Google Account, then go to Subscriptions (or use the Google Play website)",
     "expect": "Subscriptions"
    },
    {
     "do": "Select the Pimsleur subscription, tap Cancel subscription and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid",
   "notice": "Cancel at least 24 hours before the renewal date, or you may be charged",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s21",
    "s22",
    "s23",
    "s18",
    "s24",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause for one or two months instead of cancelling (subscriptions started after June 20, 2024): Subscriptions tab of the Account Center, Select Subscription, choose One Month or Two Months, then Pause Subscription. Access runs to the next billing date, there's no charge during the pause, and billing resumes after it.",
   "evidence": "documented",
   "source_ids": [
    "s25",
    "s26",
    "s27",
    "s28",
    "s29"
   ]
  },
  {
   "type": "bundle",
   "what": "If you pay for more than one single-language Audio-Only or Premium subscription, switching to one All Access plan (all 51 languages) can cost less",
   "evidence": "documented",
   "source_ids": [
    "s30"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "College students get 30% off All Access Annual (and 54% off All Access Lifetime) after verifying their status",
   "evidence": "documented",
   "source_ids": [
    "s31",
    "s32"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the then-current billing period; a free trial ends as soon as you cancel",
  "data_kept": "Pimsleur says it saves your account, learning progress, badges and certificates in case you come back; lesson history may be kept if you buy the identical subscription again under the same login",
  "you_lose": [
   "Access to your lessons once the paid period ends",
   "Earning or redeeming rewards points; unused points expire two years after the subscription ends unless you resubscribe"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting the Pimsleur app does not cancel the subscription",
   "Apple and Google Play subscriptions are billed and cancelled by Apple or Google, on their timing (at least 24 hours before renewal)",
   "Fixed-term, one-time subscriptions can't be cancelled and aren't refundable",
   "Gift subscriptions don't auto-renew",
   "Deleting the Pimsleur account entirely makes points and unclaimed rewards expire immediately",
   "Pimsleur gives at least 30 days' notice of a price change; cancel before the new period to avoid the new price"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you subscribed on the Pimsleur website, you can easily cancel by logging in to your account at store.pimsleur.com/account/subscription",
   "supports": "where the web cancellation starts"
  },
  {
   "id": "s2",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Using a web or mobile browser, go to the Subscriptions tab on your Account Center page. Click Select Subscription.",
   "supports": "the Subscriptions tab of the Account Center"
  },
  {
   "id": "s3",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "you must cancel no later than 11:59pm Eastern Time on the last day of your current billing period (or your free trial period, if applicable)",
   "supports": "the cancellation deadline"
  },
  {
   "id": "s4",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you cancel your subscription in the middle of a subscription term, the cancellation will go into effect at the end of the then-current billing period.",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you participate in a free trial offer and cancel during your trial period, you will lose access immediately upon cancellation.",
   "supports": "a free trial ends at once"
  },
  {
   "id": "s6",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "We are unable to provide a refund of subscription charges.",
   "supports": "no refunds of subscription charges"
  },
  {
   "id": "s7",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Refunds will not be issued for any part of an unused term.",
   "supports": "no refund for unused time"
  },
  {
   "id": "s8",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "You can cancel your recurring Pimsleur Subscription at any time by logging in to your account",
   "supports": "cancelling by logging in"
  },
  {
   "id": "s9",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "YOU WILL NOT RECEIVE A REFUND OF ANY FEES PAID, unless required by applicable law.",
   "supports": "no refund unless required by law"
  },
  {
   "id": "s10",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "If you cancel your Pimsleur Subscription through your account settings within 14 days, you will receive a refund.",
   "supports": "the UK 14-day refund (after: if you are located in the United Kingdom)"
  },
  {
   "id": "s11",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "if you are located in the United Kingdom, you have the right to withdraw from your Pimsleur Subscription within 14 days of subscribing.",
   "supports": "the UK withdrawal right"
  },
  {
   "id": "s12",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "After cancellation of your Pimsleur Subscription, you will continue to owe any accrued amounts due under these Subscription Terms and not yet paid.",
   "supports": "accrued amounts are still owed"
  },
  {
   "id": "s13",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "or contact us at (800) 831-5497 during normal business hours.",
   "supports": "cancelling by phone"
  },
  {
   "id": "s14",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "You must cancel your Pimsleur Subscription no later than 11:59 PM Eastern Time on the last day of your current subscription period",
   "supports": "the cancellation deadline in the terms"
  },
  {
   "id": "s15",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you subscribed through an Apple in-app purchase, please follow the instructions provided by Apple regarding cancellation of subscriptions.",
   "supports": "Apple purchases are cancelled through Apple"
  },
  {
   "id": "s16",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "You can manage your subscriptions purchased on your iPhone or iPad by opening the Settings app, tapping your name, then tapping Subscriptions.",
   "supports": "the Apple steps"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.",
   "supports": "the Apple cancel button"
  },
  {
   "id": "s18",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "In either case, please be aware that you may be charged if you don't cancel at least 24 hours before your renewal date.",
   "supports": "24 hours before renewal for Apple and Google Play"
  },
  {
   "id": "s19",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If your subscription was purchased through Apple or Google Play, your billing relationship will be with those providers and is subject to their policies on cancellation timing.",
   "supports": "Apple and Google bill and set the timing"
  },
  {
   "id": "s20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s21",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you subscribed through a Google Play in-app purchase, please follow the instructions provided by Google Play regarding cancellation of subscriptions.",
   "supports": "Google Play purchases are cancelled through Google Play"
  },
  {
   "id": "s22",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Select the Pimsleur subscription, tap Cancel subscription, and follow the instructions.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s23",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "You can also manage and cancel your subscription through Google Play website.",
   "supports": "the Google Play website option"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access continues for the time already paid"
  },
  {
   "id": "s25",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Pausing your subscription is a convenient way to take a break of one or two months instead of canceling.",
   "supports": "the pause option"
  },
  {
   "id": "s26",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Select One Month or Two Months, then select the Pause Subscription button.",
   "supports": "how to pause"
  },
  {
   "id": "s27",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "(NOTE: Pause is available for subscriptions started after June 20, 2024)",
   "supports": "which subscriptions can pause"
  },
  {
   "id": "s28",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "You will not be billed for the duration of your pause.",
   "supports": "no billing while paused"
  },
  {
   "id": "s29",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "When you pause your subscription, you can continue to access your lessons until your next billing date.",
   "supports": "access until the next billing date"
  },
  {
   "id": "s30",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you currently paying for more than one Audio-Only or Premium subscription plan, you can save by canceling your current single language subscriptions",
   "supports": "consolidating into All Access"
  },
  {
   "id": "s31",
   "url": "https://www.pimsleur.com/discount/student/",
   "title": "Student Discount",
   "publisher": "vendor",
   "quote": "Learn 50+ languages with 54% off All Access Lifetime & 30% off All Access Annual for students.",
   "supports": "the student discount"
  },
  {
   "id": "s32",
   "url": "https://www.pimsleur.com/discount/student/",
   "title": "Student Discount",
   "publisher": "vendor",
   "quote": "we're offering an exclusive Pimsleur discount for college students!",
   "supports": "who the student discount is for"
  },
  {
   "id": "s33",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "We will save your account, your learning process, and even any badges and certificates you have earned should you decide to come back.",
   "supports": "what Pimsleur keeps after cancelling"
  },
  {
   "id": "s34",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "Your lesson history from the cancelled Pimsleur Subscription may be retained if you subsequently purchase the identical Pimsleur Subscription under the identical user name and password.",
   "supports": "lesson history on resubscribing"
  },
  {
   "id": "s35",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "your points will expire two years after the termination of your subscription",
   "supports": "rewards points after cancelling"
  },
  {
   "id": "s36",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Note that deleting the app from your device will not cancel your subscription.",
   "supports": "deleting the app does not cancel"
  },
  {
   "id": "s37",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "Subject to any rights under applicable law, fixed-term, one-time Pimsleur Subscriptions cannot be cancelled and are not eligible for a refund",
   "supports": "one-time subscriptions can't be cancelled"
  },
  {
   "id": "s38",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "Gift subscriptions will not auto-renew",
   "supports": "gift subscriptions don't renew"
  },
  {
   "id": "s39",
   "url": "https://www.pimsleur.com/pimsleur-faq/",
   "title": "Frequently Asked Questions",
   "publisher": "vendor",
   "quote": "If you elect to delete your Pimsleur account entirely, your points and all unclaimed rewards will expire immediately.",
   "supports": "deleting the account forfeits points"
  },
  {
   "id": "s40",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "In the event of a price change, PIMSLEUR will notify you not fewer than 30 days in advance",
   "supports": "price change notice"
  },
  {
   "id": "s41",
   "url": "https://www.pimsleur.com/terms-of-use/",
   "title": "Terms of Use (Subscription Terms)",
   "publisher": "vendor",
   "quote": "To cancel a Pimsleur Subscription obtained as a 3rd Party Platform Purchase, please follow the cancellation instructions and adhere to the deadlines set out by the applicable distributor.",
   "supports": "third-party purchases follow the distributor's rules"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The button names on the Account Center cancel screen, and any confirmation email or on-screen message after cancelling, aren't described in Pimsleur's FAQ or terms",
   "Whether App Store or Google Play subscriptions can be paused isn't stated in Pimsleur's FAQ",
   "Refunds for App Store or Google Play purchases follow Apple's and Google's own policies; Pimsleur's pages don't add terms for them",
   "Exporting lesson progress before cancelling isn't documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added the pause option: one or two months from the Account Center, for subscriptions started after June 20, 2024 (s25 to s29)",
    "Refund: added the UK 14-day withdrawal refund and that accrued amounts are still owed (s10 to s12)",
    "Apple and Google Play steps now use Pimsleur's own instructions, including the Mac and Google Play website options (s16, s22, s23)",
    "Added what Pimsleur keeps (account, progress, badges) and that rewards points expire two years after cancelling (s33 to s35)",
    "Added the student discount, the All Access consolidation saving, and tips on one-time and gift subscriptions, account deletion and price-change notice",
    "Steps now name the Account Center's Subscriptions tab instead of only the URL (s2)"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/pimsleur",
 "json": "https://stackcut.io/exits/pimsleur.json",
 "evidence": {
  "packet_revision": "7aaf360d9b14322a19b5618c7794df8391ab505d3272506b8528b3554e93a37d",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "pimsleur--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "pimsleur--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "pimsleur--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "pimsleur--google-play--r4",
    "channel": "google_play",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}