{
 "id": "picsart",
 "name": "Picsart",
 "category": "design_creative",
 "website": "https://picsart.com",
 "domains": [
  "picsart.com"
 ],
 "summary": "On picsart.com open Settings, then Billing & Subscriptions, click Cancel subscription and choose Downgrade to free plan; app subscriptions are cancelled in the App Store or Google Play, Windows ones in the Microsoft Store. Paid features last until the period ends. Gotcha: deleting the app or account doesn't cancel.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Subscriptions bought on the Picsart.com website, including the Ultra plan with Teams (sold only on the website)",
   "who": "The account holder (for Team plans, the Team Admin, who has access to billing)",
   "method": "self_serve",
   "start_url": "https://picsart.com/",
   "steps": [
    {
     "do": "Go to picsart.com and log in",
     "expect": null
    },
    {
     "do": "Click your profile photo, then select Settings",
     "expect": "Billing & Subscriptions"
    },
    {
     "do": "Go to Billing & Subscriptions and click Cancel subscription",
     "expect": "Downgrade to free plan"
    },
    {
     "do": "Choose Downgrade to free plan (this is the cancel option)",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription stays active until the current billing period ends; then the account is downgraded to Picsart Free",
   "notice": "Picsart recommends cancelling 24-48 hours before the renewal date to prevent automatic renewal. A trial that took payment details is charged on the first day after it ends",
   "refund": "Picsart's Terms say all payments are nonrefundable; its Help Center says website subscribers can submit a refund request",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s14"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought in the Picsart iPhone or iPad app through the App Store",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "In the Picsart app, open Settings and tap Subscription",
     "expect": "You'll be redirected to the app store"
    },
    {
     "do": "Or, in iPhone Settings, tap your name, then Subscriptions",
     "expect": null
    },
    {
     "do": "Tap the Picsart subscription, then tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message in red text, or no Cancel button",
   "effective": "Paid features stay available until the end of the current billing period",
   "notice": "Cancel 24-48 hours before the renewal date",
   "refund": "Request refunds from Apple, under its policies",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s18",
    "s19",
    "s20",
    "s9",
    "s21"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions bought in the Picsart Android app through Google Play",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "In the Picsart app, open Settings and tap Subscription",
     "expect": "You'll be redirected to the app store"
    },
    {
     "do": "Find Picsart in your list of active subscriptions, tap Cancel subscription and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid",
   "notice": "Cancel 24-48 hours before the renewal date",
   "refund": "Request refunds from Google Play, under its policies",
   "fees": null,
   "source_ids": [
    "s15",
    "s16",
    "s17",
    "s18",
    "s22",
    "s23",
    "s9",
    "s21"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Billed through the Microsoft Store",
   "applies_to": "Picsart subscriptions bought in the Windows app through the Microsoft Store",
   "who": "The Microsoft account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.microsoft.com/services",
   "steps": [
    {
     "do": "Go to Subscriptions in your Microsoft account and sign in with the account you used to buy the subscription",
     "expect": null
    },
    {
     "do": "Choose Manage next to the Picsart subscription, then select Cancel on the next page and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": "Instead of a Manage link, Subscriptions shows Turn on recurring billing, and the subscription is set to expire on the date shown",
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s24",
    "s25",
    "s26",
    "s33"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Cancelling is the same as Downgrade to free plan: the account stays on Picsart Free, without premium tools, ad-free use, extra cloud storage and extra credits",
   "evidence": "documented",
   "source_ids": [
    "s7",
    "s27"
   ]
  },
  {
   "type": "discount_program",
   "what": "Picsart occasionally offers promotional discounts: check the pricing page or your email for current offers",
   "evidence": "documented",
   "source_ids": [
    "s28"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current billing period",
  "data_kept": "The account continues on the free plan; only deleting the account permanently removes your profile, photos, videos, drafts, collections, comments and followers",
  "you_lose": [
   "Premium editing tools and exclusive content",
   "The ad-free experience",
   "Extra cloud storage and additional credits",
   "Team access for members of an Ultra plan"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting the Picsart app or account does not cancel the subscription",
   "On the web, Downgrade to free plan is the cancel button",
   "Cancel 24-48 hours before the renewal date",
   "No cancel option usually means no active subscription on that account: check the App Store, Google Play or Microsoft Store account used to buy it",
   "If the cancel button keeps loading, try another browser or sign out and back in",
   "Team seats can't be changed in the middle of a subscription"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Visit www.picsart.com and log in.",
   "supports": "web: where to start"
  },
  {
   "id": "s2",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Navigate to Billing & Subscriptions and click on Cancel subscription.",
   "supports": "web: the cancel button"
  },
  {
   "id": "s3",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Choose Downgrade to free plan",
   "supports": "web: the final choice"
  },
  {
   "id": "s4",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Yes, your subscription will remain active until the current billing period ends, even after cancellation.",
   "supports": "when it takes effect"
  },
  {
   "id": "s5",
   "url": "https://picsart.com/terms-of-use/",
   "title": "Picsart Terms of Use",
   "publisher": "vendor",
   "quote": "Your account will be downgraded to Picsart Free at the end of the billing period.",
   "supports": "the account moves to the free plan"
  },
  {
   "id": "s6",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "However, to prevent automatic renewals, it is recommended to cancel it 24-48 hours before your subscription renewal date.",
   "supports": "when to cancel"
  },
  {
   "id": "s7",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Downgrade to Free Plan means the same as Cancel Subscription. Once you downgrade, your subscription will be canceled and your account will continue on the free plan.",
   "supports": "downgrading is cancelling"
  },
  {
   "id": "s8",
   "url": "https://picsart.com/terms-of-use/",
   "title": "Picsart Terms of Use",
   "publisher": "vendor",
   "quote": "You must cancel your Subscription before it renews in order to avoid paying the subscription fees for the next billing period.",
   "supports": "cancel before renewal"
  },
  {
   "id": "s9",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231937-Refund-Policy",
   "title": "Refund Policy",
   "publisher": "vendor",
   "quote": "Once you cancel, you'll still be able to access paid features until the end of your subscription.",
   "supports": "paid features last until the end of the period"
  },
  {
   "id": "s10",
   "url": "https://picsart.com/terms-of-use/",
   "title": "Picsart Terms of Use",
   "publisher": "vendor",
   "quote": "All payments are nonrefundable.",
   "supports": "the Terms' refund position"
  },
  {
   "id": "s11",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231937-Refund-Policy",
   "title": "Refund Policy",
   "publisher": "vendor",
   "quote": "If you subscribed via the Picsart.com website, you can submit a request here.",
   "supports": "website refund requests"
  },
  {
   "id": "s12",
   "url": "https://picsart.com/terms-of-use/",
   "title": "Picsart Terms of Use",
   "publisher": "vendor",
   "quote": "you agree that we may automatically begin charging you for a Subscription on the first day following the end of the Trial.",
   "supports": "when a trial is charged"
  },
  {
   "id": "s13",
   "url": "https://support.picsart.com/hc/en-us/articles/360002232017-What-types-of-subscriptions-does-Picsart-offer",
   "title": "What types of subscriptions does Picsart offer?",
   "publisher": "vendor",
   "quote": "The Team plan is included with the Ultra plan, which can only be purchased through the Picsart.com website and is not available on the mobile apps.",
   "supports": "Team plans are website-only"
  },
  {
   "id": "s14",
   "url": "https://support.picsart.com/hc/en-us/articles/360002232017-What-types-of-subscriptions-does-Picsart-offer",
   "title": "What types of subscriptions does Picsart offer?",
   "publisher": "vendor",
   "quote": "Access billing and account settings",
   "supports": "the Team Admin handles billing"
  },
  {
   "id": "s15",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "You'll be redirected to the app store.",
   "supports": "mobile: the app hands off to the store"
  },
  {
   "id": "s16",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Find Picsart in your list of active subscriptions and choose to cancel it.",
   "supports": "mobile: cancel in the store"
  },
  {
   "id": "s17",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Ensure you are logged into the app store account (Google Play or App Store) that was used to purchase the subscription.",
   "supports": "use the store account that bought it"
  },
  {
   "id": "s18",
   "url": "https://picsart.com/terms-of-use/",
   "title": "Picsart Terms of Use",
   "publisher": "vendor",
   "quote": "If you purchased your Subscription through a third party, such as the Apple App Store or Google Play, you may need to cancel through that third party.",
   "supports": "app store subscriptions are cancelled there"
  },
  {
   "id": "s19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the App Store steps"
  },
  {
   "id": "s20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "s21",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231937-Refund-Policy",
   "title": "Refund Policy",
   "publisher": "vendor",
   "quote": "If you subscribed via the Picsart mobile app, you can request a refund from the respective app store.",
   "supports": "app store refunds"
  },
  {
   "id": "s22",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "Google Play on the web"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when a Google Play cancellation takes effect"
  },
  {
   "id": "s24",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "To cancel your Picsart subscription on Windows, follow the steps provided by the Microsoft Store when managing subscriptions.",
   "supports": "the Microsoft Store route"
  },
  {
   "id": "s25",
   "url": "https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-your-microsoft-subscription",
   "title": "Cancel your Microsoft subscription",
   "publisher": "platform",
   "quote": "Go to Subscriptions and sign in with the Microsoft account you used to purchase your subscription.",
   "supports": "Microsoft: where to start"
  },
  {
   "id": "s26",
   "url": "https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-your-microsoft-subscription",
   "title": "Cancel your Microsoft subscription",
   "publisher": "platform",
   "quote": "On the next page, select Cancel (or it might say Upgrade or Cancel, depending on your subscription type).",
   "supports": "Microsoft: the cancel step"
  },
  {
   "id": "s27",
   "url": "https://support.picsart.com/hc/en-us/articles/360002232017-What-types-of-subscriptions-does-Picsart-offer",
   "title": "What types of subscriptions does Picsart offer?",
   "publisher": "vendor",
   "quote": "Ad-free experience: Enjoy an uninterrupted creative process without distractions.",
   "supports": "what paid plans add over the free plan"
  },
  {
   "id": "s28",
   "url": "https://support.picsart.com/hc/en-us/articles/360002232017-What-types-of-subscriptions-does-Picsart-offer",
   "title": "What types of subscriptions does Picsart offer?",
   "publisher": "vendor",
   "quote": "Picsart occasionally offers promotional discounts.",
   "supports": "promotional discounts"
  },
  {
   "id": "s29",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "Deleting the Picsart app or your Picsart account won't automatically cancel your subscription.",
   "supports": "deleting doesn't cancel"
  },
  {
   "id": "s30",
   "url": "https://support.picsart.com/hc/en-us/articles/360002256137-Deleting-your-account",
   "title": "Deleting your account",
   "publisher": "vendor",
   "quote": "Deleting your Picsart account will permanently remove all of your data. This includes your profile, photos, videos, draft edits, collections, comments and followers.",
   "supports": "what account deletion removes"
  },
  {
   "id": "s31",
   "url": "https://support.picsart.com/hc/en-us/articles/360002231957-How-to-cancel-your-Picsart-subscription",
   "title": "How to cancel your Picsart subscription",
   "publisher": "vendor",
   "quote": "If you don't see the cancellation option, it might mean you're not subscribed, so there is nothing to cancel.",
   "supports": "no cancel option"
  },
  {
   "id": "s32",
   "url": "https://support.picsart.com/hc/en-us/articles/360002232017-What-types-of-subscriptions-does-Picsart-offer",
   "title": "What types of subscriptions does Picsart offer?",
   "publisher": "vendor",
   "quote": "you cannot change the number of seats mid-subscription.",
   "supports": "Team seats are fixed for the term"
  },
  {
   "id": "s33",
   "url": "https://support.microsoft.com/en-us/accounts-billing/subscriptions/cancel-your-microsoft-subscription",
   "title": "Cancel your Microsoft subscription",
   "publisher": "platform",
   "quote": "If you see Turn on recurring billing instead of a link that says Manage, this means your subscription is already set to expire on the date shown",
   "supports": "Microsoft: how to confirm"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "What the web flow shows after Downgrade to free plan, and any confirmation email, are not described",
   "Picsart's Terms (all payments nonrefundable) and its Help Center (website subscribers can request a refund) differ; refund eligibility for website purchases is unclear",
   "Subscriptions provided through partners (such as Revolut) aren't covered: Picsart's help center has no current page on them",
   "Picsart documents no bulk export of projects before cancelling"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked all four routes, pay_less and after_cancel against Picsart's help articles and Terms of Use, and Apple, Google and Microsoft help pages; route facts confirmed",
    "Fixed a quote that wasn't word for word (the in-app Subscription step)",
    "Rewrote the 'not confirmed' notes for readers"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/picsart",
 "json": "https://stackcut.io/exits/picsart.json",
 "evidence": {
  "packet_revision": "9acbba9fe94db73bc20e83252170ead3d493dfb0d10f1fdb3da09d9bc05de2b5",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "picsart--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "picsart--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "picsart--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "picsart--reseller-or-partner--r4",
    "channel": "reseller_or_partner",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}