{
 "id": "obsidian",
 "name": "Obsidian",
 "category": "productivity",
 "website": "https://obsidian.md",
 "domains": [
  "obsidian.md"
 ],
 "summary": "Sync and Publish plans are managed in your Obsidian account. Within 7 days of paying, Get refund under Billing, Invoices and refunds removes the service and cancels auto-renewal, but deletes remote vaults and Publish sites at once. Otherwise remote vault data is kept one month after the subscription expires.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Sync or Publish, stop renewing",
   "applies_to": "Obsidian Sync and Obsidian Publish subscriptions bought on obsidian.md, monthly or yearly",
   "who": "The Obsidian account holder",
   "method": "self_serve",
   "start_url": "https://obsidian.md/account/sync",
   "steps": [
    {
     "do": "Log in to your Obsidian account dashboard, where Sync and Publish plans are bought and changed",
     "expect": null
    },
    {
     "do": "Find the Sync or Publish subscription there and turn off its renewal. Obsidian's help doesn't describe this control: if you don't see it, contact Obsidian support",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "When the paid subscription expires; remote vault data is kept for one month after that",
   "notice": null,
   "refund": "Full refund within 7 days of purchase, no questions asked; after that only for exceptional circumstances through Obsidian support. No partial refunds",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Refund within 7 days",
   "applies_to": "Sync or Publish payments made in the last 7 days (Catalyst, Commercial licenses and Obsidian Credit can't be refunded)",
   "who": "The Obsidian account holder",
   "method": "self_serve",
   "start_url": "https://obsidian.md/account/billing",
   "steps": [
    {
     "do": "Log into your Obsidian account",
     "expect": null
    },
    {
     "do": "Under Billing, Invoices and refunds, select View",
     "expect": "a Get refund link next to payments that qualify"
    },
    {
     "do": "Click Get refund next to the payment",
     "expect": "a notice that your service will be removed and any auto-renewals will be cancelled"
    },
    {
     "do": "To proceed, click Request refund",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Immediately: the service is removed, auto-renewals are cancelled, and remote vaults or Publish sites are deleted",
   "notice": null,
   "refund": "Full refund within 7 days of purchase",
   "fees": null,
   "source_ids": [
    "s4",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move from Sync Plus to Sync Standard: first free up space to fit the smaller plan's limit and reduce your remote vaults to one",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Pay yearly: Sync is $4 per user per month billed annually versus $5 billed monthly, and Publish $8 per site per month billed annually versus $10 monthly",
   "evidence": "documented",
   "source_ids": [
    "s14",
    "s15",
    "s16",
    "s17"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Students, faculty members and nonprofit employees get 40% off Sync and Publish; if you qualify after buying, there's no partial refund, but future renewals get the discount",
   "evidence": "documented",
   "source_ids": [
    "s18",
    "s19"
   ]
  },
  {
   "type": "free_plan",
   "what": "The Obsidian app itself is free, with no sign-up, and Commercial licenses are optional: your notes stay in local vaults without Sync",
   "evidence": "documented",
   "source_ids": [
    "s24",
    "s20",
    "s21"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the paid period",
  "data_kept": "Remote vault data, including version history, is kept for one month after a Sync subscription expires; local vaults on your devices are unaffected. A refund deletes remote vaults and Publish sites immediately, and they can't be retrieved even if you subscribe again",
  "you_lose": [
   "Remote vaults and their version history, one month after Sync expires (immediately after a refund)",
   "Publish sites, if you refund Publish"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "A refund deletes remote vaults and Publish sites immediately: make sure every note is in a local vault first",
   "Local vaults on your devices are not affected by cancelling or refunding Sync",
   "Obsidian Credit is used first for any payment due, including auto-renewals",
   "Catalyst is a one-time payment, so there is nothing to cancel; Catalyst and Commercial licenses can't be refunded"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://obsidian.md/help/Obsidian+Sync/Plans+and+storage+limits",
   "title": "Plans and storage limits",
   "publisher": "vendor",
   "quote": "You can purchase a Sync plan by logging into your account.",
   "supports": "Sync plans are managed in the Obsidian account"
  },
  {
   "id": "s2",
   "url": "https://obsidian.md/help/Obsidian+Sync/Plans+and+storage+limits",
   "title": "Plans and storage limits",
   "publisher": "vendor",
   "quote": "You can upgrade your plan by logging into your account dashboard.",
   "supports": "plan changes happen in the account dashboard"
  },
  {
   "id": "s3",
   "url": "https://obsidian.md/help/credit",
   "title": "Obsidian Credit",
   "publisher": "vendor",
   "quote": "Obsidian Credit will be applied before any payment is due, including auto-renewals.",
   "supports": "subscriptions auto-renew"
  },
  {
   "id": "s4",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "We offer full refunds within 7 days of purchase with no questions asked for the following services:",
   "supports": "the 7-day refund for Sync and Publish"
  },
  {
   "id": "s5",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "If you have any trouble with a transaction, or you need a refund past 7 days after purchase due to exceptional circumstances, contact Obsidian support.",
   "supports": "contacting support, and refunds after 7 days"
  },
  {
   "id": "s6",
   "url": "https://obsidian.md/help/Obsidian+Sync/Frequently+asked+questions",
   "title": "Frequently asked questions (Obsidian Sync)",
   "publisher": "vendor",
   "quote": "We keep data in your remote vaults, including version history, for one month after your subscription expires. Any local vaults on your devices are unaffected.",
   "supports": "what happens when the subscription expires"
  },
  {
   "id": "s7",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Log into your Obsidian account.",
   "supports": "the first refund step"
  },
  {
   "id": "s8",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Invoices and refunds",
   "supports": "the Billing section name"
  },
  {
   "id": "s9",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Your service will be removed and any auto-renewals will be cancelled as well.",
   "supports": "a refund removes the service and cancels auto-renewal"
  },
  {
   "id": "s10",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Refunding an Obsidian Sync or Obsidian Publish subscription results in the deletion of any remote vaults or publish sites, which cannot be retrieved even if you subscribe again.",
   "supports": "a refund deletes remote data"
  },
  {
   "id": "s11",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "Catalyst licenses and Commercial licenses are not refundable.",
   "supports": "non-refundable purchases"
  },
  {
   "id": "s12",
   "url": "https://obsidian.md/help/Obsidian+Sync/Plans+and+storage+limits",
   "title": "Plans and storage limits",
   "publisher": "vendor",
   "quote": "If you want to downgrade your Sync plan but your storage use exceeds the new plan's limit, you will need to free up space in your remote vault.",
   "supports": "downgrade storage requirement"
  },
  {
   "id": "s13",
   "url": "https://obsidian.md/help/Obsidian+Sync/Plans+and+storage+limits",
   "title": "Plans and storage limits",
   "publisher": "vendor",
   "quote": "If you are downgrading from Sync Plus to Sync Standard, you'll also need to reduce the number of vaults present to one before the downgrade will be permitted.",
   "supports": "downgrade vault requirement"
  },
  {
   "id": "s14",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$4 USD Per user, per month, billed annually",
   "supports": "Sync yearly price"
  },
  {
   "id": "s15",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$5 USD Per user, per month, billed monthly",
   "supports": "Sync monthly price"
  },
  {
   "id": "s16",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$8 USD Per site, per month, billed annually",
   "supports": "Publish yearly price"
  },
  {
   "id": "s17",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$10 USD Per site, per month, billed monthly",
   "supports": "Publish monthly price"
  },
  {
   "id": "s18",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Students, faculty members, and nonprofit employees are eligible for a 40% discount on Obsidian Sync and Publish.",
   "supports": "the education and nonprofit discount"
  },
  {
   "id": "s19",
   "url": "https://obsidian.md/help/refunds",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "we do not offer refunds in such cases",
   "supports": "no partial refund when you qualify for a discount after buying"
  },
  {
   "id": "s20",
   "url": "https://obsidian.md/license",
   "title": "License Overview",
   "publisher": "vendor",
   "quote": "Commercial Licenses are optional licenses that help keep Obsidian 100% user-supported.",
   "supports": "commercial licenses are optional"
  },
  {
   "id": "s21",
   "url": "https://obsidian.md/help/Obsidian+Sync/Frequently+asked+questions",
   "title": "Frequently asked questions (Obsidian Sync)",
   "publisher": "vendor",
   "quote": "No. The data is deleted immediately from Obsidian Sync servers. Data in your local vault is not affected.",
   "supports": "local vaults stay after a refund"
  },
  {
   "id": "s23",
   "url": "https://obsidian.md/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "At the end of the Term, the Company shall have the right to delete all of Customer Content and Customer Data at any time and cancel your Account with us.",
   "supports": "data may be deleted after the term"
  },
  {
   "id": "s24",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Free without limits. No sign-up required. No strings attached.",
   "supports": "the Obsidian app is free"
  },
  {
   "id": "s25",
   "url": "https://obsidian.md/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "$25 USD One-time payment",
   "supports": "Catalyst is a one-time payment"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Obsidian's help pages don't name the control that cancels a Sync or Publish subscription or turns off its auto-renewal outside the 7-day refund; the account dashboard is where plans are managed",
   "How to stop a Commercial license from renewing isn't described on Obsidian's public pages",
   "Whether Obsidian sends a confirmation email after a cancellation or refund isn't stated",
   "Whether Sync or Publish can be bought through the Apple App Store or Google Play isn't stated on Obsidian's help pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "partial",
   "notes": [
    "Re-checked the refund policy, Sync plans and Sync FAQ pages, the pricing page and the Credit page: the 7-day refund steps (View, Get refund, Request refund), what a refund deletes, the one-month remote-vault retention, the downgrade rules and the prices are confirmed",
    "Still partial: Obsidian's help doesn't name the account-dashboard control that stops a Sync or Publish renewal, so route 1's second step can't be confirmed",
    "Partial-refund FAQ (s19) quoted the question; it now quotes the answer",
    "Free option now cites the pricing page's 'Free without limits' (s24); Catalyst as a one-time payment is sourced (s25)",
    "Credit tip now says what the page says: credit is applied before any payment, including auto-renewals"
   ]
  }
 },
 "delete_account": {
  "url": "https://obsidian.md/account/",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/obsidian",
 "json": "https://stackcut.io/exits/obsidian.json",
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  "last_observed_success_on": null,
  "verification": "partial",
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    "route_id": "obsidian--direct-web--r1",
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  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}