{
 "id": "nyt",
 "name": "The New York Times",
 "category": "news_magazines",
 "website": "https://www.nytimes.com",
 "domains": [
  "nytimes.com"
 ],
 "summary": "If you subscribed in the app through Apple or Google Play, cancel in iPhone Settings, Subscriptions, or in Google Play subscriptions. The New York Times blocks AI agents from its help pages, so cancelling a subscription it bills directly isn't documented here yet. Deleting the app doesn't cancel.",
 "routes": [
  {
   "channel": "apple_app_store",
   "applies_to": "Subscriptions bought in The New York Times app on iPhone or iPad (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then The New York Times subscription",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "The subscription shows an expiration message and no Cancel button in Subscriptions",
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Subscriptions bought in The New York Times app on Android, if Google Play bills you",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "The New York Times subscription"
    },
    {
     "do": "Click Manage next to it, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you have already paid for",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s5",
    "s6",
    "s7",
    "s10"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "retention_offer",
   "what": "A subscriber reported being offered All Access at $4 every 4 weeks for a year in the online cancel flow",
   "evidence": "reported",
   "seen": "2022-12",
   "source_ids": [
    "s9"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "For Google Play billing, the end of the period already paid for (not confirmed for other channels)",
  "data_kept": null,
  "you_lose": [
   "Subscriber access once the paid period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Uninstalling the app does not cancel a Google Play subscription",
   "If the subscription is not in your Apple or Google Play list, another company bills you: check your bank or card statement"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://apps.apple.com/us/app/the-new-york-times/id284862083",
   "title": "The New York Times on the App Store",
   "publisher": "vendor",
   "quote": "All Access - Monthly $24.99",
   "supports": "The New York Times sells subscriptions as in-app purchases billed by Apple"
  },
  {
   "id": "s2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple cancel steps"
  },
  {
   "id": "s3",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "s4",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "You might've bought the subscription from another company. To find out which company bills you, check your bank or credit card statement.",
   "supports": "the tip for subscriptions not billed by Apple"
  },
  {
   "id": "s5",
   "url": "https://play.google.com/store/apps/details?id=com.nytimes.android&hl=en",
   "title": "NYTimes: US and Global News on Google Play",
   "publisher": "vendor",
   "quote": "Enjoy everything we offer with a New York Times All Access subscription",
   "supports": "the Android app offers the All Access subscription"
  },
  {
   "id": "s6",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play cancel steps"
  },
  {
   "id": "s7",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "when Google Play access ends"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "the uninstall tip"
  },
  {
   "id": "s9",
   "url": "https://slickdeals.net/f/16336444-current-subscribers-the-new-york-times-all-access-digital-52-yr-4-every-4-weeks",
   "title": "Current Subscribers: The New York Times All Access Digital $52/yr ($4 every 4 weeks)",
   "publisher": "community",
   "quote": "I was offered this price by retention offer when attempting to cancel.",
   "supports": "a reported retention offer (posted December 2022)"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the Google Play confirmation pop-up step"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The New York Times' own sites (nytimes.com, help.nytimes.com) couldn't be checked, so cancelling a subscription billed by The New York Times (online, phone or chat), notice, refunds, cheaper plans and data export aren't documented here",
   "Whether the Android app bills through Google Play could not be confirmed from a vendor help page",
   "Whether Apple-billed access runs to the end of the paid period is not stated on Apple's cancel page",
   "What The New York Times keeps after cancelling is not documented on pages we could read"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Google Play route: added a source quote for the confirmation pop-up step",
    "Apple and Google Play routes and the reported retention offer re-checked against their pages",
    "nytimes.com and help.nytimes.com still couldn't be checked, so the direct route stays undocumented"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.nytimes.com/data-subject-request",
  "difficulty": "hard",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/nyt",
 "json": "https://stackcut.io/exits/nyt.json",
 "evidence": {
  "packet_revision": "ca9aebc0f540f320895dd71440352f688712f0ac54ee9dfe8fb8bcb2cf07699e",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "nyt--apple-app-store--r1",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "nyt--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}