{
 "id": "n8n",
 "name": "n8n",
 "category": "productivity",
 "website": "https://n8n.io",
 "domains": [
  "n8n.io",
  "n8n.cloud"
 ],
 "summary": "The instance owner opens the Admin Panel (app.n8n.cloud/manage), Manage tab, Cancel plan. The workspace runs to the end of the paid period, then workflows stop and the instance is deleted; data is kept 90 days. Annual plans aren't refunded; monthly payments can be refunded within 14 days. Export workflows first.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "In the Admin Panel",
   "applies_to": "n8n Cloud Starter and Pro plans billed by n8n, monthly or annually",
   "who": "The instance owner (only the owner can open the Admin Panel)",
   "method": "self_serve",
   "start_url": "https://app.n8n.cloud/manage",
   "steps": [
    {
     "do": "Sign in to n8n, then in the left-side panel scroll down and select Admin Panel (or go straight to app.n8n.cloud/manage)",
     "expect": "the Manage tab"
    },
    {
     "do": "In the Manage tab, click Cancel plan",
     "expect": null
    },
    {
     "do": "Follow the steps that appear on screen to finish",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The plan does not renew: the workspace keeps working to the end of the period already paid (monthly: the end of that month; annual: the end of the annual term). Then workflows stop running and the instance is stopped and deleted",
   "notice": null,
   "refund": "Monthly plans: that month's payment is refunded if you ask within 14 days of the billing date and the account is cancelled. Annual plans are non-refundable, with no pro-rata refunds",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s11",
    "s12",
    "s14",
    "s15",
    "s18",
    "s19",
    "s20",
    "s21"
   ]
  },
  {
   "channel": "direct_web",
   "label": "By email",
   "applies_to": "Any n8n Cloud subscription under the Self-Serve Terms, for example when you can't reach the Admin Panel",
   "who": "The account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email support@n8n.io from the account's email address and ask to cancel the subscription; name the workspace",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Access continues to the end of the paid period; no further payments are taken",
   "notice": null,
   "refund": "Monthly plans: a refund of that month's payment if requested within 14 days of the billing date. Annual plans are non-refundable",
   "fees": null,
   "source_ids": [
    "s16",
    "s14",
    "s15",
    "s18"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Enterprise (Master Enterprise Terms)",
   "applies_to": "n8n Enterprise subscriptions bought on an Order Form under the n8n Master Enterprise Terms",
   "who": "The customer organization, by written notice",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Check your Order Form for the term: after the initial term the agreement renews automatically for 12-month periods at n8n's then-current list price",
     "expect": null
    },
    {
     "do": "At least 30 days before the current term ends, send written notice of non-renewal by email to both legal@n8n.io and success@n8n.io (clause 17.1 of the Master Enterprise Terms, unless your agreement sets other addresses); keep a copy",
     "expect": null
    }
   ],
   "confirm_by": "The sent email: notices count as received when transmitted (or when business hours resume)",
   "effective": "The agreement ends at the end of the current term instead of renewing",
   "notice": "Written notice of non-renewal at least 30 days before the end of the current term",
   "refund": "Fees are non-cancellable and non-refundable unless the agreement expressly says otherwise",
   "fees": "Business and Enterprise overages can be invoiced automatically 45 days after they occur if there's no response or upgrade path",
   "source_ids": [
    "s35",
    "s36",
    "s37",
    "s38",
    "s40",
    "s44",
    "s48"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move from Pro to Starter: Admin Panel, Change plan, choose the plan. On a monthly plan the new price applies from the next billing date; the plan-change article says an annual downgrade is prorated, with any excess credited toward your next payment after the new term ends, but the Self-Serve Terms say only monthly services can be downgraded. Downgrading can lose features or data",
   "evidence": "documented",
   "source_ids": [
    "s24",
    "s25",
    "s26",
    "s39",
    "s46"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Paying annually saves 17% compared with monthly billing (annual payments are non-refundable)",
   "evidence": "documented",
   "source_ids": [
    "s27",
    "s15"
   ]
  },
  {
   "type": "free_plan",
   "what": "Self-host the free Community edition instead, with almost the complete feature set; you provide and manage the server yourself",
   "evidence": "documented",
   "source_ids": [
    "s28",
    "s29"
   ]
  }
 ],
 "export": [
  {
   "data": "All workflows in the Cloud instance",
   "how": "Sign in, select Admin Dashboard (Admin Panel), then in the Manage section select the Export tab and choose Download Workflows",
   "format": null,
   "limits": "Do it before the paid period ends; after a free trial ends you have 90 days to download workflows before they are permanently deleted",
   "source_ids": [
    "s30",
    "s31",
    "s10",
    "s41"
   ]
  },
  {
   "data": "A single workflow",
   "how": "In the workflow editor, open the three-dot menu and choose Download",
   "format": "JSON file (includes credential names and IDs, not the credentials themselves)",
   "limits": null,
   "source_ids": [
    "s32",
    "s33"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period already paid for (the end of the month, or the end of the annual term)",
  "data_kept": "Account data and backups are kept for 90 days after the subscription ends; resubscribing within 90 days restores the workspace from its latest backup, otherwise they are permanently deleted. Another help page warns workflows are deleted 21 days after cancelling, and the Terms say content is usually deleted 6 months after deactivation",
  "you_lose": [
   "All workflow runs, including scheduled and webhook-triggered workflows",
   "The n8n Cloud instance, which is stopped and then deleted",
   "Account data and backups after 90 days"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Only the instance owner can open the Admin Panel; if the instance is down or the Admin Panel button does nothing, use the magic link at app.n8n.cloud/magic-link",
   "n8n Cloud can't be paused: cancel or downgrade instead",
   "Export workflows before the billing period ends: help pages give 21 days or 90 days before they are deleted",
   "A free trial needs no cancelling: it expires after 14 days with no charge",
   "Exceeding plan limits can lead n8n to upgrade the account after 14 days' notice"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "You can cancel your n8n subscription via the Admin Dashboard located here: https://app.n8n.cloud/manage",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Once in the Manage tab, you can click on the Cancel plan button to cancel your subscription",
   "supports": "the Cancel plan step"
  },
  {
   "id": "s3",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Follow the steps that will appear on screen, and you're done!",
   "supports": "the final step"
  },
  {
   "id": "s4",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Your subscription will be cancelled, and it will not renew on the next billing cycle.",
   "supports": "the plan stops renewing"
  },
  {
   "id": "s5",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Your workspace keeps working until the end of the billing period you've already paid for.",
   "supports": "when access ends"
  },
  {
   "id": "s6",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Your workflows stop running, including scheduled and webhook-triggered ones.",
   "supports": "what you lose"
  },
  {
   "id": "s7",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Your n8n Cloud instance is stopped, and it's deleted shortly afterwards.",
   "supports": "the instance is deleted"
  },
  {
   "id": "s8",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "Your account data and backups are kept for 90 days after the end of your subscription.",
   "supports": "how long data is kept"
  },
  {
   "id": "s9",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "If you resubscribe within the 90 days, we restore your workspace from its most recent backup.",
   "supports": "restoring by resubscribing"
  },
  {
   "id": "s10",
   "url": "https://support.n8n.io/article/i-want-to-cancel-my-subscription",
   "title": "I want to cancel my paid subscription",
   "publisher": "vendor",
   "quote": "If you'd like your own copy of your workflows, export them before your billing period ends.",
   "supports": "export before the period ends"
  },
  {
   "id": "s11",
   "url": "https://support.n8n.io/article/how-to-access-the-n-8-n-admin-panel",
   "title": "How to Access the n8n Admin Panel",
   "publisher": "vendor",
   "quote": "Access to the Admin Panel is restricted to the instance owner only.",
   "supports": "who can cancel"
  },
  {
   "id": "s12",
   "url": "https://support.n8n.io/article/how-to-access-the-n-8-n-admin-panel",
   "title": "How to Access the n8n Admin Panel",
   "publisher": "vendor",
   "quote": "In the left-side panel, scroll down and select Admin Panel.",
   "supports": "how to open the Admin Panel"
  },
  {
   "id": "s13",
   "url": "https://support.n8n.io/article/how-to-access-the-n-8-n-admin-panel",
   "title": "How to Access the n8n Admin Panel",
   "publisher": "vendor",
   "quote": "Go to https://app.n8n.cloud/magic-link",
   "supports": "the magic-link way into the Admin Panel"
  },
  {
   "id": "s14",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "cancel your monthly subscription at any time which will give you access to the Cloud Services until the end of that month, after which no further payments will be taken",
   "supports": "monthly cancellation and when access ends"
  },
  {
   "id": "s15",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "If you sign up to an annual plan, this is a non-refundable payment which will be payable in advance.",
   "supports": "annual plans are non-refundable"
  },
  {
   "id": "s16",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "Where you wish to terminate your subscription. You can do this via the Cloud Services or by email at",
   "supports": "cancelling by email (the address on the page is support@n8n.io)"
  },
  {
   "id": "s17",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "Your Customer Content is usually deleted 6 months after the deactivation of your account with us",
   "supports": "content retention in the Terms"
  },
  {
   "id": "s18",
   "url": "https://support.n8n.io/article/refund-policy",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "For monthly n8n subscriptions, customers are entitled to a refund for that month's payment if it is requested within 14 days of the billing date.",
   "supports": "the monthly refund window"
  },
  {
   "id": "s19",
   "url": "https://support.n8n.io/article/refund-policy",
   "title": "Refund policy",
   "publisher": "vendor",
   "quote": "The n8n account must be cancelled to qualify for this refund.",
   "supports": "a refund needs the account cancelled"
  },
  {
   "id": "s20",
   "url": "https://n8n.io/pricing/",
   "title": "n8n Plans and Pricing",
   "publisher": "vendor",
   "quote": "If you're on an annual commitment, the cancellation will take effect at the end of the annual term. n8n does not offer pro-rata refunds.",
   "supports": "annual cancellation timing and no pro-rata refunds"
  },
  {
   "id": "s21",
   "url": "https://n8n.io/pricing/",
   "title": "n8n Plans and Pricing",
   "publisher": "vendor",
   "quote": "Yes, if you're on a monthly commitment, you can cancel at any time. Your subscription will then end at the close of your current billing cycle.",
   "supports": "monthly cancellation timing"
  },
  {
   "id": "s22",
   "url": "https://support.n8n.io/article/can-i-pause-my-plan",
   "title": "Can I pause/postpone my Cloud subscription?",
   "publisher": "vendor",
   "quote": "Unfortunately, pausing subscriptions is not possible.",
   "supports": "no pause option"
  },
  {
   "id": "s23",
   "url": "https://support.n8n.io/article/can-i-pause-my-plan",
   "title": "Can I pause/postpone my Cloud subscription?",
   "publisher": "vendor",
   "quote": "after your subscription is cancelled the workflows will be deleted in 21 days.",
   "supports": "the 21-day warning about workflows"
  },
  {
   "id": "s24",
   "url": "https://support.n8n.io/article/how-do-i-change-my-n-8-n-cloud-plan",
   "title": "How Do I Change My n8n Cloud Plan",
   "publisher": "vendor",
   "quote": "Click \"Change plan\"",
   "supports": "where plans are changed"
  },
  {
   "id": "s25",
   "url": "https://support.n8n.io/article/how-do-i-change-my-n-8-n-cloud-plan",
   "title": "How Do I Change My n8n Cloud Plan",
   "publisher": "vendor",
   "quote": "any excess amount will be credited toward your next payment after your new term ends.",
   "supports": "annual downgrade credit"
  },
  {
   "id": "s26",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "you are on a monthly plan, we will amend your fees payable on the next billing cycle.",
   "supports": "monthly downgrades change the next bill"
  },
  {
   "id": "s27",
   "url": "https://n8n.io/pricing/",
   "title": "n8n Plans and Pricing",
   "publisher": "vendor",
   "quote": "Annually (Save 17%)",
   "supports": "the annual billing saving"
  },
  {
   "id": "s28",
   "url": "https://docs.n8n.io/choose-how-to-use-n8n",
   "title": "Choose how to use n8n",
   "publisher": "vendor",
   "quote": "Community Free Self-hosting with almost the complete feature set",
   "supports": "the free self-hosted Community edition"
  },
  {
   "id": "s29",
   "url": "https://docs.n8n.io/choose-how-to-use-n8n",
   "title": "Choose how to use n8n",
   "publisher": "vendor",
   "quote": "You must provide and manage infrastructure",
   "supports": "self-hosting means running your own server"
  },
  {
   "id": "s30",
   "url": "https://docs.n8n.io/deploy/use-n8n-cloud/download-workflows",
   "title": "Download workflows",
   "publisher": "vendor",
   "quote": "In the Manage section, select the Export tab",
   "supports": "where the workflow export is"
  },
  {
   "id": "s31",
   "url": "https://docs.n8n.io/deploy/use-n8n-cloud/download-workflows",
   "title": "Download workflows",
   "publisher": "vendor",
   "quote": "Select Download Workflows",
   "supports": "the export step"
  },
  {
   "id": "s32",
   "url": "https://docs.n8n.io/build/manage-workflows/export-and-import",
   "title": "Export and import",
   "publisher": "vendor",
   "quote": "Downloads your current workflow as a JSON file to your computer.",
   "supports": "single-workflow export and format"
  },
  {
   "id": "s33",
   "url": "https://docs.n8n.io/build/manage-workflows/export-and-import",
   "title": "Export and import",
   "publisher": "vendor",
   "quote": "Exported workflow JSON files include credential names and IDs.",
   "supports": "what the JSON contains"
  },
  {
   "id": "s34",
   "url": "https://docs.n8n.io/deploy/use-n8n-cloud/start-your-free-trial",
   "title": "Try free then choose a plan",
   "publisher": "vendor",
   "quote": "You don't need to cancel your trial. Your trial automatically expires at the end of the trial period and no charges occur.",
   "supports": "trials need no cancelling"
  },
  {
   "id": "s35",
   "url": "https://n8n.io/legal/master-enterprise-terms/",
   "title": "n8n Master Enterprise Terms",
   "publisher": "vendor",
   "quote": "unless either party provides the other with written notice of non-renewal at least thirty (30) days prior to the end of the then-current Term.",
   "supports": "the 30-day non-renewal notice"
  },
  {
   "id": "s36",
   "url": "https://n8n.io/legal/master-enterprise-terms/",
   "title": "n8n Master Enterprise Terms",
   "publisher": "vendor",
   "quote": "It shall thereafter be automatically renewed for additional twelve (12) month periods at n8n's then current list price",
   "supports": "automatic renewal"
  },
  {
   "id": "s37",
   "url": "https://n8n.io/legal/master-enterprise-terms/",
   "title": "n8n Master Enterprise Terms",
   "publisher": "vendor",
   "quote": "Other than where expressly stated, Fees are non-cancellable and non-refundable.",
   "supports": "Enterprise fees are non-refundable"
  },
  {
   "id": "s38",
   "url": "https://n8n.io/pricing/",
   "title": "n8n Plans and Pricing",
   "publisher": "vendor",
   "quote": "overages if any will be automatically invoiced 45 days after they have occurred.",
   "supports": "Business and Enterprise overage billing"
  },
  {
   "id": "s39",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "by downgrading your services it may cause you to lose features and/ or data.",
   "supports": "downgrades can lose features or data"
  },
  {
   "id": "s40",
   "url": "https://n8n.io/legal/master-enterprise-terms/",
   "title": "n8n Master Enterprise Terms",
   "publisher": "vendor",
   "quote": "All notices in connection with this Agreement must be in writing",
   "supports": "how notice must be given"
  },
  {
   "id": "s41",
   "url": "https://docs.n8n.io/deploy/use-n8n-cloud/download-workflows",
   "title": "Download workflows",
   "publisher": "vendor",
   "quote": "You have 90 days to download your workflows after your free trial ends.",
   "supports": "the post-trial download window"
  },
  {
   "id": "s42",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "In the event you exceed the limit of your current plan, we may decide to upgrade your account accordingly to facilitate your usage.",
   "supports": "over-limit accounts can be upgraded"
  },
  {
   "id": "s43",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "We will provide you with 14 days' notice prior to upgrading your account.",
   "supports": "the 14-day notice before an upgrade"
  },
  {
   "id": "s44",
   "url": "https://n8n.io/legal/master-enterprise-terms/",
   "title": "n8n Master Enterprise Terms",
   "publisher": "vendor",
   "quote": "Notices are deemed received at the time of transmission, or, if this time falls outside business hours in the place of receipt, when business hours resume.",
   "supports": "when an emailed notice counts as received"
  },
  {
   "id": "s45",
   "url": "https://docs.n8n.io/deploy/use-n8n-cloud/start-your-free-trial",
   "title": "Start your free trial",
   "publisher": "vendor",
   "quote": "When you create a new n8n Cloud trial, you have 14 days to try all the features",
   "supports": "the 14-day trial"
  },
  {
   "id": "s46",
   "url": "https://n8n.io/legal/self-serve-terms/",
   "title": "n8n Self-Serve Terms",
   "publisher": "vendor",
   "quote": "you will only be able to downgrade monthly services",
   "supports": "the Terms limit downgrades to monthly services"
  },
  {
   "id": "s47",
   "url": "https://support.n8n.io/article/how-to-access-the-n-8-n-admin-panel",
   "title": "How to access the n8n Admin Panel",
   "publisher": "vendor",
   "quote": "if your instance is down, unresponsive, or the Admin Panel button does nothing when you click it",
   "supports": "when to use the magic link"
  },
  {
   "id": "s48",
   "url": "https://n8n.io/pricing/",
   "title": "n8n pricing",
   "publisher": "vendor",
   "quote": "If there's no response or upgrade path, the overages if any will be automatically invoiced 45 days after they have occurred.",
   "supports": "when overages are invoiced"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "What the screen shows after Cancel plan (the on-screen steps, any reason prompt or offer, and a confirmation email) is not documented",
   "The file format of the Admin Panel's Download Workflows export is not documented",
   "n8n's pages disagree on deletion: 90 days (cancel article), 21 days for workflows (pause article) and usually 6 months (Self-Serve Terms)",
   "n8n's Self-Serve Terms say only monthly services can be downgraded, while its plan-change article describes prorated downgrades of annual plans",
   "How to cancel the self-hosted Business plan isn't described in n8n's help center",
   "n8n's help pages don't mention App Store, Google Play or cloud-marketplace billing"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked every route fact against n8n's cancel, Admin Panel, refund and plan-change articles, the Self-Serve Terms, the Master Enterprise Terms (version 08.2026), the pricing page and the docs; all confirmed",
    "Confirmed the cancellation address in the Self-Serve Terms (support@n8n.io) and the enterprise notice addresses (legal@n8n.io and success@n8n.io, unless the agreement says otherwise)",
    "Downgrade: flagged that the Self-Serve Terms allow downgrading only monthly services",
    "Enterprise route: added when an emailed notice counts as received, and that overages are invoiced after 45 days only when there's no response or upgrade path",
    "Added that the self-hosted Business plan's cancellation isn't documented"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/n8n",
 "json": "https://stackcut.io/exits/n8n.json",
 "evidence": {
  "packet_revision": "182e04077831419f2177ecd0a3535dcf829d7604a660a483bf19b6750d79a27b",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "n8n--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
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     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "n8n--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "n8n--sales-contract--r3",
    "channel": "sales_contract",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}