{
 "id": "myfitnesspal",
 "name": "MyFitnessPal",
 "category": "health_fitness",
 "website": "https://www.myfitnesspal.com",
 "domains": [
  "myfitnesspal.com"
 ],
 "summary": "On the website, open Settings, then Subscription Settings, and switch Auto-Renewal to Off; Apple or Google Play subscriptions cancel there. Do it more than 24 hours before renewal. Premium lasts to the period's end, then the account turns free. Purchases are non-refundable; export data first (Premium-only).",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Premium and Premium+ subscriptions bought on myfitnesspal.com",
   "who": "The account holder, logged in with the same email and password as the app",
   "method": "self_serve",
   "start_url": "https://www.myfitnesspal.com",
   "steps": [
    {
     "do": "Log in to the MyFitnessPal website",
     "expect": null
    },
    {
     "do": "Click Settings, then Subscription Settings",
     "expect": "Auto-Renewal"
    },
    {
     "do": "Set the Auto-Renewal toggle at the bottom from On to Off",
     "expect": null
    }
   ],
   "confirm_by": "The Auto-Renewal toggle in Subscription Settings shows Off",
   "effective": "Premium features stay available until the end of the current paid period; then the account becomes a free subscription",
   "notice": "Cancel more than 24 hours before renewal; later cancellations may still renew",
   "refund": "All Premium purchases are final and non-refundable except at MyFitnessPal's discretion; outside the US you may be entitled to a full refund within 14 days of signing up",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s8",
    "s9",
    "s11"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Premium subscriptions bought in the MyFitnessPal iOS app (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://account.apple.com/account/manage/section/subscriptions",
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then MyFitnessPal",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down)",
     "expect": null
    }
   ],
   "confirm_by": "In Subscriptions there is no Cancel button, or an expiration message in red text",
   "effective": "Premium features stay available until the end of the current paid period",
   "notice": "Cancel more than 24 hours before renewal; later cancellations may still renew",
   "refund": "All Premium purchases are final and non-refundable except at MyFitnessPal's discretion; refunds may also be limited by the app store",
   "fees": null,
   "source_ids": [
    "s1",
    "s4",
    "s5",
    "s7",
    "s9",
    "s17",
    "s18",
    "s13"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Premium subscriptions bought in the MyFitnessPal Android app (billed by Google Play)",
   "who": "The Google Account that bought the subscription",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to your subscriptions in Google Play, signed in to the Google Account that pays",
     "expect": "MyFitnessPal"
    },
    {
     "do": "Next to MyFitnessPal, click Manage, then Cancel subscription",
     "expect": "a confirmation pop-up asking for a reason"
    },
    {
     "do": "Select a reason, then click Continue",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Premium features stay available until the end of the current paid period",
   "notice": "Cancel more than 24 hours before renewal; later cancellations may still renew",
   "refund": "All Premium purchases are final and non-refundable except at MyFitnessPal's discretion; refunds may also be limited by the app store",
   "fees": null,
   "source_ids": [
    "s1",
    "s4",
    "s5",
    "s6",
    "s9",
    "s19",
    "s20",
    "s13"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "When Premium ends the account stays as a free MyFitnessPal subscription",
   "evidence": "documented",
   "source_ids": [
    "s12"
   ]
  },
  {
   "type": "downgrade",
   "what": "Downgrade instead of cancelling, where a lower plan is offered; the terms say a downgrade takes effect at the end of the billing period",
   "evidence": "documented",
   "source_ids": [
    "s11"
   ]
  }
 ],
 "export": [
  {
   "data": "Meal-level nutrition details, progress history (weight and measurements) and exercise history",
   "how": "On the website open Reports, choose Export and a date range; in the apps open More, then Progress or Nutrition, and tap the Export icon. The files are emailed to you",
   "format": "CSV files in a single zip folder, sent by email",
   "limits": "Only Premium and Premium+ subscribers can export, so do it before Premium ends",
   "source_ids": [
    "s14",
    "s15",
    "s16"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current paid subscription period",
  "data_kept": "The account remains and becomes a free subscription",
  "you_lose": [
   "Premium and Premium+ features, including data export"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel on the platform you paid on: the website, the Apple App Store or Google Play",
   "Cancelling less than 24 hours before renewal may not stop the renewal",
   "Deleting the app does not cancel the subscription",
   "Export your data before Premium ends; export is a Premium feature"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "Please note that you must process a request to cancel your renewal using the same platform on which you originally paid.",
   "supports": "cancel on the platform you paid on"
  },
  {
   "id": "s2",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "Click Settings, then click Subscription Settings.",
   "supports": "where the web flow starts"
  },
  {
   "id": "s3",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "Set the Auto-Renewal toggle at the bottom from On to Off to opt out of Premium at the end of your current billing cycle.",
   "supports": "the web cancel step"
  },
  {
   "id": "s4",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "If you cancel less than 24 hours before the renewal, your membership or subscription may still renew.",
   "supports": "notice before renewal"
  },
  {
   "id": "s5",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "Premium features will remain available to you until the end of your current paid subscription period, regardless of when you cancel the automatic renewal.",
   "supports": "when access ends"
  },
  {
   "id": "s6",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032625371-How-to-cancel-your-Premium-subscription-renewal",
   "title": "How to cancel your Premium subscription renewal",
   "publisher": "vendor",
   "quote": "Subscriptions purchased via our Android app are managed in your Google Play Store account controls.",
   "supports": "the Google Play route"
  },
  {
   "id": "s7",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "If you signed up through the Google Play or Apple App Store, you may cancel your subscription through the App Provider.",
   "supports": "the Apple and Google Play routes"
  },
  {
   "id": "s8",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "If you reside outside of the United States, you may be entitled to change your mind and receive a full refund within fourteen (14) days of signing up.",
   "supports": "14-day refund outside the US"
  },
  {
   "id": "s9",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "All purchases of Premium Services are final and non-refundable, except at our sole discretion.",
   "supports": "no refunds"
  },
  {
   "id": "s10",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "Please also be aware that deleting the App from your device also does not result in the cancellation of your subscription.",
   "supports": "the delete-the-app tip"
  },
  {
   "id": "s11",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "The cancellation or downgrade of a subscription will go into effect at the end of your billing period",
   "supports": "when a cancellation or downgrade takes effect"
  },
  {
   "id": "s12",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "When your subscription ends, your account will remain and become a free subscription.",
   "supports": "the free plan after cancelling"
  },
  {
   "id": "s13",
   "url": "https://www.myfitnesspal.com/terms-of-service",
   "title": "MyFitnessPal Terms of Service",
   "publisher": "vendor",
   "quote": "Please be aware our ability to give refunds may be restricted or otherwise constrained by App Providers (defined below) or other third parties.",
   "supports": "app-store refund limits"
  },
  {
   "id": "s14",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032273352-Data-Export-FAQs",
   "title": "Export your nutrition, progress, and exercise data",
   "publisher": "vendor",
   "quote": "Data Export is available to Premium and Premium+ subscribers.",
   "supports": "export is Premium-only"
  },
  {
   "id": "s15",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032273352-Data-Export-FAQs",
   "title": "Export your nutrition, progress, and exercise data",
   "publisher": "vendor",
   "quote": "MyFitnessPal emails your data as CSV files inside a single zip folder.",
   "supports": "export format and delivery"
  },
  {
   "id": "s16",
   "url": "https://support.myfitnesspal.com/hc/en-us/articles/360032273352-Data-Export-FAQs",
   "title": "Export your nutrition, progress, and exercise data",
   "publisher": "vendor",
   "quote": "Every export includes three files, covering different parts of your MyFitnessPal history.",
   "supports": "what the export contains"
  },
  {
   "id": "s17",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s19",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play steps"
  },
  {
   "id": "s20",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue.",
   "supports": "the reason pop-up before the final step"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Whether the web flow shows offers or asks why is not documented, and no confirmation email is mentioned",
   "Monthly versus annual prices were not researched",
   "Which downgrades are offered (for example Premium+ to Premium) isn't documented; the terms mention downgrades only in general"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Downgrade offer: dropped 'Premium+ to Premium', which no official page states; kept the terms' general downgrade rule"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.myfitnesspal.com/en/account/confirm_delete",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/myfitnesspal",
 "json": "https://stackcut.io/exits/myfitnesspal.json",
 "evidence": {
  "packet_revision": "d4b86cbc740982b33894d45909dee1bdedf20a2874edf96d0a306724b29447af",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "myfitnesspal--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "myfitnesspal--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "myfitnesspal--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}