{
 "id": "minitab",
 "name": "Minitab",
 "category": "productivity",
 "website": "https://www.minitab.com",
 "domains": [
  "minitab.com"
 ],
 "summary": "Subscriptions bought from Minitab don't renew automatically: they end when the term lapses unless you pay a renewal invoice or send a purchase order. Online Store purchases are sold by Cleverbridge, which handles payment and subscription services, so store orders go to Cleverbridge.",
 "routes": [
  {
   "channel": "sales_contract",
   "label": "Invoiced subscriptions bought from Minitab",
   "applies_to": "Subscriptions bought directly from Minitab, LLC and billed on an invoice or purchase order",
   "who": "The customer named in the Software Subscription Agreement",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Do not pay the renewal invoice or send a renewal purchase order before the current Subscription Term ends. Without one, access ends at expiration",
     "expect": null
    },
    {
     "do": "Only if a documented ground applies (Minitab fails to cure a material breach within 30 days of your written notice, or you object to an update under section 13.10), send written notice by email to Notices.Legal@minitab.com",
     "expect": null
    }
   ],
   "confirm_by": "The agreement doesn't describe a confirmation. Keep the emailed notice: it is deemed given on the second business day after it is sent",
   "effective": "The end of the Subscription Term stated in the invoice. A termination under section 13.10 is deemed effective on the tenth business day after Minitab receives your notice",
   "notice": "None needed: the agreement renews only by mutual agreement, so there is no automatic renewal to stop",
   "refund": "Subscription fees are non-refundable. Exceptions: a pro-rata refund of unused prepaid fees if you end the agreement because Minitab failed to cure a material breach within 30 days of written notice, and a pro-rata refund of prepaid fees for the remaining term if you end it under section 13.10",
   "fees": "If the agreement ends because you failed to cure a material breach, you remain liable for the remaining payments due for the Subscription Term",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s21",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s22"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Minitab Online Store (billed by Cleverbridge)",
   "applies_to": "Annual subscriptions bought in the Minitab Online Store (card or PayPal), where Cleverbridge GmbH is the authorized online reseller and handles subscription services",
   "who": "The purchaser",
   "method": "form",
   "start_url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "steps": [
    {
     "do": "On Minitab's Online Store return policies page, follow the link for payment and order-related inquiries to the Cleverbridge Help Center",
     "expect": "a contact form, a full range of FAQs and other self-service options"
    },
    {
     "do": "Contact Cleverbridge Customer Service there about cancelling or returning the order; Minitab's pages send all order and payment questions to Cleverbridge",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": "Products and subscriptions that have not been activated or accessed may be returned without explanation, for a full refund of only the purchase price within 30 days of receipt or download",
   "fees": null,
   "source_ids": [
    "s16",
    "s17",
    "s18",
    "s19",
    "s20",
    "s23"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "student_or_nonprofit",
   "what": "Students and instructors at academic institutions can't get academic discounts in the Minitab Store; eligible individuals can rent the software through OnTheHub or contact Minitab Sales",
   "evidence": "documented",
   "seen": null,
   "source_ids": [
    "s24",
    "s25"
   ]
  }
 ],
 "export": [
  {
   "data": "Your Content: the data and content entered or uploaded into the Software",
   "how": "Retrieve it during the Subscription Term. After the term ends, notify Minitab in writing before deletion; the agreement doesn't describe a download process",
   "format": null,
   "limits": "Content is deleted 30 days after the term expires or terminates. After the term, access is limited to retrieving your content, and additional fees may apply",
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14",
    "s15"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the Subscription Term stated in the invoice; after that, access is limited to retrieving your content",
  "data_kept": "Minitab deletes your content 30 days after the Subscription Term expires or terminates",
  "you_lose": [
   "Use of the Software once the term ends, except retrieving your content",
   "Your stored content 30 days after the term ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": null,
  "phone_or_chat_only": null,
  "retention_step": null,
  "tips": [
   "Direct subscriptions renew only by mutual agreement: not paying the renewal invoice or sending a renewal purchase order is what ends them",
   "Store purchases are sold by Cleverbridge, not Minitab: contact Cleverbridge for those",
   "Written notices go to Notices.Legal@minitab.com and are deemed given on the second business day after the email is sent",
   "After the term ends, access is limited to retrieving your content, and content is deleted 30 days later: retrieve it before the term ends"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "Your Subscription Term is set forth in the invoice We send You.",
   "supports": "the subscription term is set by the invoice"
  },
  {
   "id": "s2",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "You will only receive continued access to the Software if prior to expiration of Your current Subscription Term",
   "supports": "access ends at expiration unless renewed before it"
  },
  {
   "id": "s3",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "or other written or electronic confirmation, acceptable to Us, of Your intention to renew a Subscription Term",
   "supports": "renewal is by payment or written confirmation such as a purchase order"
  },
  {
   "id": "s4",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "You shall be entitled to a pro-rata refund of any prepaid, unused subscription fees;",
   "supports": "pro-rata refund when the agreement is terminated for cause"
  },
  {
   "id": "s5",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "You remain liable to pay Us any remaining payments due based on Your Subscription Term.",
   "supports": "remaining payments stay due when the customer's breach ends the agreement"
  },
  {
   "id": "s6",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "subscription fees are non-refundable",
   "supports": "subscription fees are non-refundable, as the general rule"
  },
  {
   "id": "s7",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-LP-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (In-Product, English)",
   "publisher": "vendor",
   "quote": "then upon Your written notice to Us, You may terminate this Agreement.",
   "supports": "the customer may end the agreement after objecting to certain updates"
  },
  {
   "id": "s8",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "the Agreement will be deemed terminated on the tenth (10th) business day following receipt of Your notice.",
   "supports": "when a section 13.10 termination takes effect"
  },
  {
   "id": "s9",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "We will refund to You the pro-rata amount of any prepaid subscription fees for the remaining then-current Subscription Term of this Agreement.",
   "supports": "refund of prepaid fees after a section 13.10 termination"
  },
  {
   "id": "s10",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "(c) the second (2nd) business day after emailing Notices.Legal@minitab.com;",
   "supports": "when an emailed notice counts as given"
  },
  {
   "id": "s11",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "will be deleted by Us thirty (30) days after expiration or termination of Your Subscription Term.",
   "supports": "content deleted 30 days after the term ends"
  },
  {
   "id": "s12",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "In order to retrieve Your Content after expiration or termination of Your Subscription Term",
   "supports": "retrieval after the term ends is a separate step"
  },
  {
   "id": "s13",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "You must notify Us in writing.",
   "supports": "retrieval after the term needs written notice"
  },
  {
   "id": "s14",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-LP-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (In-Product, English)",
   "publisher": "vendor",
   "quote": "Any access We provide You to the Software after expiration or termination of Your Subscription Term is limited to retrieval of Your Content only",
   "supports": "access after the term is limited to retrieving content"
  },
  {
   "id": "s15",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-LP-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (In-Product, English)",
   "publisher": "vendor",
   "quote": "subject to applicable terms and conditions of this Agreement, and additional fees may apply.",
   "supports": "retrieval after the term may cost extra"
  },
  {
   "id": "s16",
   "url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "title": "Minitab Online Store return policies",
   "publisher": "vendor",
   "quote": "any Minitab product or subscription that has not been activated or accessed may be returned without explanation",
   "supports": "store purchases that are not activated or accessed can be returned"
  },
  {
   "id": "s17",
   "url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "title": "Minitab Online Store return policies",
   "publisher": "vendor",
   "quote": "for a full refund of only the purchase price within 30 days of receipt or download.",
   "supports": "refund window and amount"
  },
  {
   "id": "s18",
   "url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "title": "Minitab Online Store return policies",
   "publisher": "vendor",
   "quote": "For all payment and order-related inquiries, please visit the Cleverbridge Help Center",
   "supports": "where store billing and order questions go"
  },
  {
   "id": "s19",
   "url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "title": "Minitab Online Store return policies",
   "publisher": "vendor",
   "quote": "Cleverbridge GmbH is our authorized online reseller and handles payment processing, order fulfillment, and subscription services",
   "supports": "Cleverbridge bills and services store subscriptions"
  },
  {
   "id": "s20",
   "url": "https://www.minitab.com/en-us/legal/returns/minitab-online-store-return-policies/",
   "title": "Minitab Online Store return policies",
   "publisher": "vendor",
   "quote": "where you will find our contact form, a full range of FAQs and other self-service options.",
   "supports": "the contact options on the Cleverbridge Help Center"
  },
  {
   "id": "s21",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "This Agreement may be renewed for an additional Subscription Term upon mutual agreement of the Parties.",
   "supports": "renewal needs mutual agreement, so it isn't automatic"
  },
  {
   "id": "s22",
   "url": "https://www.minitab.com/content/dam/www/en/uploadedfiles/documents/agreements/SSA-V-EX-06.24.2026_EN.pdf",
   "title": "Software Subscription Agreement (Executable)",
   "publisher": "vendor",
   "quote": "You must provide Us with commercially reasonable notice of Your request for termination of the Agreement",
   "supports": "notice needed for a section 13.10 termination"
  },
  {
   "id": "s23",
   "url": "https://www.minitab.com/en-us/try-buy/faqs/",
   "title": "Minitab Try & Buy FAQs",
   "publisher": "vendor",
   "quote": "For assistance with the checkout process, payment, or for order-related support",
   "supports": "order and payment support for store purchases comes from Cleverbridge Customer Service"
  },
  {
   "id": "s24",
   "url": "https://www.minitab.com/en-us/try-buy/faqs/",
   "title": "Minitab Try & Buy FAQs",
   "publisher": "vendor",
   "quote": "Discounts for students and instructors from educational or academic institutions",
   "supports": "academic discounts can't be applied in the Minitab Store"
  },
  {
   "id": "s25",
   "url": "https://www.minitab.com/en-us/try-buy/faqs/",
   "title": "Minitab Try & Buy FAQs",
   "publisher": "vendor",
   "quote": "These products are available for rent worldwide for academically eligible individuals.",
   "supports": "academic rental through OnTheHub"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Minitab's pages don't describe a self-serve way to cancel a direct subscription, or a way to end one early for convenience",
   "Whether Online Store subscriptions renew automatically, and how to stop them, isn't on Minitab's pages; Cleverbridge's own cancellation steps aren't covered here",
   "How to confirm a cancellation isn't documented for either channel",
   "The Minitab License Portal, where Minitab says to manage subscriptions, isn't documented as offering a cancel or renewal setting",
   "Cheaper plans and downgrades aren't documented on Minitab's public pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "The agreement says it renews only by mutual agreement: stated that direct subscriptions don't renew automatically and need no non-renewal notice (was listed as unconfirmed)",
    "Clarified that the pro-rata refund for cause applies only when you end the agreement over Minitab's uncured breach, and added the 'commercially reasonable notice' needed for a section 13.10 termination",
    "Store route: noted store orders are annual and paid by card or PayPal, and that Minitab's FAQ sends order and payment questions to Cleverbridge Customer Service; removed the implied cancel instruction",
    "Added the documented academic option (OnTheHub rental) to pay_less",
    "No App Store, Google Play or marketplace channel is documented"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/minitab",
 "json": "https://stackcut.io/exits/minitab.json",
 "evidence": {
  "packet_revision": "a0b64b24902758d7f1549e05063a8b278c8ff31282ff9907d1823de32c877c73",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "minitab--sales-contract--r1",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "minitab--reseller-or-partner--r2",
    "channel": "reseller_or_partner",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}