{
 "id": "mangomint",
 "name": "Mangomint",
 "category": "productivity",
 "website": "https://www.mangomint.com",
 "domains": [
  "mangomint.com"
 ],
 "summary": "Cancel by following the steps in your Mangomint account, by emailing support@mangomint.com, or through the chat inside your account. Cancel before your next billing cycle or you're charged for another month. Fees already paid aren't refunded, and cancelling ends access to your account data.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Cancel in your account",
   "applies_to": "Monthly Mangomint subscriptions billed by Mangomint",
   "who": "The customer who agreed to the Platform Terms and holds the account",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to your Mangomint account",
     "expect": null
    },
    {
     "do": "Follow the cancellation procedure inside your account to cancel your Subscription (deleting the Account is a separate option)",
     "expect": null
    },
    {
     "do": "Do this before your next billing cycle starts",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The terms say cancelling means you no longer have access to your Account or Account Data",
   "notice": "No notice period. Cancel before your next billing cycle, or you are charged for the following month; your billing cycle is shown in your account",
   "refund": "No refund of amounts already paid if you cancel before your current subscription expires, to the fullest extent the law allows; monthly fees are non-refundable and there is no pro-rated refund",
   "fees": null,
   "source_ids": [
    "s3",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s15",
    "s16",
    "s17"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Cancel by email or in-app chat",
   "applies_to": "Monthly Mangomint subscriptions billed by Mangomint, when you cancel by message instead of in the account",
   "who": "The customer who agreed to the Platform Terms and holds the account",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email support@mangomint.com and say you want to cancel your Subscription",
     "expect": null
    },
    {
     "do": "Or, signed in, send the same request through the chat function inside your Mangomint account",
     "expect": null
    },
    {
     "do": "Send it before your next billing cycle starts",
     "expect": null
    }
   ],
   "confirm_by": "Not documented; keep a copy of your message and any reply",
   "effective": "The terms say cancelling means you no longer have access to your Account or Account Data",
   "notice": "No notice period. Cancel before your next billing cycle, or you are charged for the following month; your billing cycle is shown in your account",
   "refund": "No refund of amounts already paid if you cancel before your current subscription expires, to the fullest extent the law allows; monthly fees are non-refundable and there is no pro-rated refund",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s16",
    "s17"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "seat_reduction",
   "what": "Pricing is per location ($120/mo each) and per user ($10/mo each), with add-ons such as Phone ($70/mo per line), so fewer users, locations or add-ons cost less. How to remove them isn't documented publicly",
   "evidence": "documented",
   "source_ids": [
    "s20",
    "s21",
    "s22"
   ]
  }
 ],
 "export": [
  {
   "data": "Your account data, including the client list",
   "how": "Mangomint says you can take all your data with you if you leave, and has a help article on exporting the client list. The Platform Terms say Mangomint may help an Account Owner export certain Account Data in available formats, and additional fees may apply for help retrieving data",
   "format": null,
   "limits": "Export before cancelling: cancelling ends access to your Account Data",
   "source_ids": [
    "s9",
    "s18",
    "s19",
    "s23",
    "s24"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The terms say cancelling ends your access to your Account and Account Data",
  "data_kept": "Account Data is archived within 6 months of cancelling. You can ask support@mangomint.com to reinstate the account, but archived data may not come back. If you delete the account, data is deleted or kept under Mangomint's retention policies; Mangomint has no obligation to keep backups",
  "you_lose": [
   "Access to your account and Account Data once the Subscription is cancelled",
   "Previous Account Data after it is archived (within 6 months of cancelling), even if you reinstate",
   "Backups: the terms say customers are solely responsible for backing up Account Data"
  ]
 },
 "agent_notes": {
  "sign_in_needed": false,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancelling the Subscription and deleting the Account are different actions with different data handling",
   "Cancel before the next billing cycle, or you are charged for the following month; the billing cycle is shown in the account",
   "Export the client list and any other data first: access to Account Data ends when you cancel",
   "The in-app chat route needs a signed-in user; email to support@mangomint.com does not",
   "Phone and other add-ons are separate subscriptions under their own Order, so check those too",
   "Mangomint says it has no contracts"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "YOU MAY CANCEL YOUR SUBSCRIPTION BY NOTIFYING US AT",
   "supports": "cancelling by email to the support address"
  },
  {
   "id": "s2",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "OR THROUGH THE CHAT FUNCTION WITHIN YOUR ACCOUNT INTERFACE IN THE SERVICES.",
   "supports": "cancelling through the chat inside the account"
  },
  {
   "id": "s3",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "You may cancel your Subscription or delete your Account at any time by following the procedures within your Account",
   "supports": "cancelling inside the account, and that deleting the account is a separate option"
  },
  {
   "id": "s4",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL IT OR MANGOMINT SUSPENDS OR STOPS PROVIDING ACCESS",
   "supports": "the subscription renews until you cancel"
  },
  {
   "id": "s5",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "You must cancel your Subscription or delete your Account prior to your next billing cycle to avoid charges",
   "supports": "the timing to cancel"
  },
  {
   "id": "s6",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "then you will be automatically charged for the subsequent month",
   "supports": "what happens if you miss the billing cycle"
  },
  {
   "id": "s7",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "All fees for your monthly Subscription are non-refundable.",
   "supports": "monthly fees are not refunded"
  },
  {
   "id": "s8",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "You acknowledge that you are ineligible for a pro-rated refund of any amount of the fees paid for the monthly Subscription",
   "supports": "no pro-rated refund on cancelling"
  },
  {
   "id": "s9",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "Cancellation of your Subscription means that you will no longer have access to your Account or your Account Data.",
   "supports": "access ends on cancellation"
  },
  {
   "id": "s10",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "Mangomint has no obligation to store or backup your Account Data following termination of your account",
   "supports": "no duty to keep data after termination"
  },
  {
   "id": "s11",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "For a period of at least 30 days following a notice of termination, Mangomint will make Account Data in its possession",
   "supports": "the 30-day data period applies when Mangomint terminates the account"
  },
  {
   "id": "s12",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "Except as otherwise specified in this Agreement, payment obligations are non-cancelable and non-refundable.",
   "supports": "payments are non-refundable"
  },
  {
   "id": "s13",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "CUSTOMERS ARE SOLELY RESPONSIBLE FOR BACKING UP ACCOUNT DATA.",
   "supports": "the customer is responsible for backups"
  },
  {
   "id": "s14",
   "url": "https://www.mangomint.com/legal/platform-terms/additional-product-terms/",
   "title": "Mangomint Additional Product Terms",
   "publisher": "vendor",
   "quote": "Access to Phone requires a separate subscription or add-on as described in your Order or the applicable pricing page.",
   "supports": "add-ons such as Phone are separate subscriptions"
  },
  {
   "id": "s15",
   "url": "https://www.mangomint.com/pricing/",
   "title": "Mangomint Pricing",
   "publisher": "vendor",
   "quote": "Yes, you can cancel at any time and for any reason.",
   "supports": "the vendor says you can cancel at any time"
  },
  {
   "id": "s16",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "IF YOU CANCEL BEFORE THE EXPIRATION DATE OF YOUR CURRENT SUBSCRIPTION, YOU WILL NOT BE ENTITLED TO A REFUND",
   "supports": "no refund of amounts already paid"
  },
  {
   "id": "s17",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "please log onto your Account to view your billing cycle information",
   "supports": "the billing cycle is shown in the account"
  },
  {
   "id": "s18",
   "url": "https://www.mangomint.com/pricing/",
   "title": "Mangomint Pricing",
   "publisher": "vendor",
   "quote": "Because we don't lock you into a contract, you're free to cancel any time, and you can take all your data with you.",
   "supports": "no contracts; you can take your data with you"
  },
  {
   "id": "s19",
   "url": "https://www.mangomint.com/learn/navigating-the-client-list/",
   "title": "Navigating and Exporting the Client List",
   "publisher": "vendor",
   "quote": "export the client list",
   "supports": "the client list can be exported"
  },
  {
   "id": "s20",
   "url": "https://www.mangomint.com/pricing/",
   "title": "Mangomint Pricing",
   "publisher": "vendor",
   "quote": "$120/mo each",
   "supports": "the monthly price per location"
  },
  {
   "id": "s21",
   "url": "https://www.mangomint.com/pricing/",
   "title": "Mangomint Pricing",
   "publisher": "vendor",
   "quote": "$10/mo each",
   "supports": "the monthly price per user"
  },
  {
   "id": "s22",
   "url": "https://www.mangomint.com/pricing/",
   "title": "Mangomint Pricing",
   "publisher": "vendor",
   "quote": "$70/mo per line",
   "supports": "the Phone add-on price"
  },
  {
   "id": "s23",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "Mangomint may provide assistance to an Account Owner to access and export certain Account Data",
   "supports": "Mangomint may help export Account Data"
  },
  {
   "id": "s24",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "If at any time during your Subscription term you require Mangomint's assistance in retrieving Account Data, additional fees may apply.",
   "supports": "fees may apply for help retrieving data"
  },
  {
   "id": "s25",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "(archiving is done within six (6) months of your cancellation).",
   "supports": "data is archived within 6 months of cancelling"
  },
  {
   "id": "s26",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "but you may not have access to your previous Account Data including if it has been archived",
   "supports": "reinstating may not restore archived data"
  },
  {
   "id": "s27",
   "url": "https://www.mangomint.com/legal/platform-terms/",
   "title": "Mangomint Platform Terms",
   "publisher": "vendor",
   "quote": "and delete or retain such data under our retention policies.",
   "supports": "what happens to data when the account is deleted"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The menu path for cancelling inside a Mangomint account isn't in the public text of Mangomint's help center; the 'Updating Your Mangomint Subscription' article would cover it",
   "How Mangomint confirms a cancellation (an email or a status on the billing page) isn't documented publicly",
   "Whether access ends right away or at the end of the paid month isn't spelled out: the terms only say cancelling ends access to the account",
   "The steps and file format for exporting the client list or other data aren't in the public text of Mangomint's help articles",
   "No pause, cheaper tier or discount program is documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked both routes against Platform Terms sections 6.2 and 6.4; the chat route is the chat inside your account, so it needs sign-in",
    "Refund: added that nothing already paid is refunded if you cancel before the subscription expires",
    "After cancelling: added that data is archived within 6 months, reinstating via support may not restore it, and deleting the account follows the retention policies",
    "Added export (Mangomint says you can take your data; client list export; paid help with retrieval) and per-user, per-location pricing",
    "Pricing page says no contracts, so no contract route is needed; no app-store billing is documented"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/mangomint",
 "json": "https://stackcut.io/exits/mangomint.json",
 "evidence": {
  "packet_revision": "01cfcaf242277e0b20f8202ab09c7123d7ad0b11a7d8415a68853d6b205257d2",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "mangomint--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "mangomint--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}