{
 "id": "linktree",
 "name": "Linktree",
 "category": "marketing_sales",
 "website": "https://linktr.ee",
 "domains": [
  "linktr.ee"
 ],
 "summary": "In the Linktree Admin, select your profile picture, Billing, Cancel Plan, a reason, then Downgrade to Free; paid features last until the billing cycle ends. Apple ID or Google Play purchases are cancelled with Apple or Google. Gotcha: Linktree isn't responsible for content lost when you drop to Free.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Starter, Pro and Premium plans bought on the Linktree website",
   "who": "The account holder, signed in to the Linktree Admin",
   "method": "self_serve",
   "start_url": "https://linktr.ee/admin/billing",
   "steps": [
    {
     "do": "In the Linktree Admin, select your profile picture to open your account settings, then select Billing",
     "expect": "Your subscription"
    },
    {
     "do": "Under Your subscription, hit Cancel Plan",
     "expect": "a screen asking why you're cancelling"
    },
    {
     "do": "Say why you're cancelling, then confirm by tapping Downgrade to Free",
     "expect": null
    }
   ],
   "confirm_by": "Until the cycle ends, the Billing page offers Resubscribe",
   "effective": "The plan changes at the end of the billing cycle: paid features work until then, and the account then converts to the free plan",
   "notice": "Plans renew automatically and charge your payment method on each renewal date unless you cancel before it",
   "refund": "Payments are non-refundable to the extent the law allows; if you cancel within 72 hours of choosing a paid plan, Linktree may make an exception at its discretion",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s35"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Plans upgraded in the Linktree app for iOS or Android (paid with Apple Pay or Google Pay)",
   "who": "The account holder, in the Linktree app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the Linktree app, tap More in the bottom right-hand corner, then the Billing tab",
     "expect": "Your Subscription"
    },
    {
     "do": "Under Your Subscription, tap Cancel Plan",
     "expect": "a list of reasons"
    },
    {
     "do": "Select a reason for cancelling your subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The plan ends on the next renewal date",
   "notice": "Plans renew automatically and charge your payment method on each renewal date unless you cancel before it",
   "refund": "Payments are non-refundable to the extent the law allows; if you cancel within 72 hours of choosing a paid plan, Linktree may make an exception at its discretion",
   "fees": null,
   "source_ids": [
    "s12",
    "s13",
    "s14",
    "s15",
    "s16",
    "s17",
    "s18",
    "s35",
    "s10",
    "s11"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Plans bought in the Linktree app with an Apple ID",
   "who": "The Apple Account that bought the plan",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On an iPhone or iPad, open Settings, tap your name, then Subscriptions",
     "expect": "your subscriptions"
    },
    {
     "do": "Tap the Linktree subscription, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "If there's no Cancel button or you see an expiration message in red text, the subscription is already cancelled",
   "effective": null,
   "notice": null,
   "refund": "Linktree can't process refunds for Apple purchases; request one from Apple",
   "fees": null,
   "source_ids": [
    "s19",
    "s20",
    "s21",
    "s22"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Plans bought in the Linktree app with a Google Play Store account",
   "who": "The Google Account that pays for the plan",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "On a computer, go to subscriptions in Google Play",
     "expect": "your subscriptions"
    },
    {
     "do": "For the Linktree subscription, click Manage, then Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid for",
   "notice": null,
   "refund": "Linktree can't process refunds for Google Play purchases; request one from Google",
   "fees": null,
   "source_ids": [
    "s19",
    "s20",
    "s23",
    "s24",
    "s25"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Downgrade to the Free plan, which Linktree calls free with restrictions: it keeps unlimited basic links",
   "evidence": "documented",
   "source_ids": [
    "s26",
    "s27"
   ]
  },
  {
   "type": "downgrade",
   "what": "Change to a cheaper paid plan (Starter, Pro or Premium) under Your subscription on the Billing page instead of cancelling",
   "evidence": "documented",
   "source_ids": [
    "s2"
   ]
  }
 ],
 "export": [
  {
   "data": "Profile analytics from Insights: activity (views, clicks, click-through rates), cities, countries, devices and referrers",
   "how": "Go to the Insights tab, Linktree activity section, choose the date range in the top right, then tap Download CSV below the Activity chart",
   "format": "ZIP file of CSV files",
   "limits": "Available on Premium plans",
   "source_ids": [
    "s28",
    "s29"
   ]
  },
  {
   "data": "Email and other form sign-ups collected on your Linktree",
   "how": "In the Integrations tab, choose Export CSV, set a passcode, then click Export CSV",
   "format": "CSV file, sent by email",
   "limits": null,
   "source_ids": [
    "s30"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle; the account then converts to the free plan",
  "data_kept": "Cancelling keeps your Linktree on the free plan. Deleting the account or a profile is a separate, permanent step: profiles, links and data can't be recovered",
  "you_lose": [
   "Paid features, at the close of the current billing period",
   "Content that relied on paid features: Linktree isn't responsible for content lost when an account is downgraded to free",
   "If you delete the account: your Linktree URL is deactivated, and the same username or email can't be used for 14 days"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "A screen asks why you're cancelling before you confirm Downgrade to Free",
  "tips": [
   "Check where the plan was bought: website and in-app plans are cancelled in Linktree's Billing, but a plan bought with an Apple ID or Google Play account must be cancelled with Apple or Google",
   "Changed your mind before the cycle ends? Choose Resubscribe on the Billing page",
   "Cancelling is not deleting: deleting the account or a profile is permanent, while cancelling keeps a free Linktree",
   "On Premium, download Insights CSVs before the plan ends: the export is a Premium feature"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "In your Linktree Admin, select your profile picture to access your account settings.",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Under 'Your subscription,' you have the option to change or cancel your plan.",
   "supports": "change or cancel under Your subscription"
  },
  {
   "id": "s3",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Select 'Billing' from the menu.",
   "supports": "the Billing menu"
  },
  {
   "id": "s4",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Hit 'Cancel Plan' to get started.",
   "supports": "the Cancel Plan button"
  },
  {
   "id": "s5",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "On the next screen, tell us a little more about why you're cancelling.",
   "supports": "the reason step"
  },
  {
   "id": "s6",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Confirm by tapping 'Downgrade to Free.'",
   "supports": "the final confirm"
  },
  {
   "id": "s7",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Your plan will update at the end of your billing cycle, allowing you to enjoy the paid features until then.",
   "supports": "when it takes effect"
  },
  {
   "id": "s8",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Changed your mind? Visit your Billing page again and choose 'Resubscribe.'",
   "supports": "undoing the cancellation"
  },
  {
   "id": "s9",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "If you cancel a paid plan it will ordinarily continue until the end of your current billing cycle and then automatically convert to a free plan.",
   "supports": "the plan converts to free at cycle end"
  },
  {
   "id": "s10",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "To the extent permitted by applicable law, payments are non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "s11",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "So, if you've selected a paid plan, but cancel within 72 hours, we may, in our discretion, make an exception.",
   "supports": "the 72-hour exception"
  },
  {
   "id": "s12",
   "url": "https://linktr.ee/help/en/articles/6376596",
   "title": "How do I cancel my subscription? - Linktree app",
   "publisher": "vendor",
   "quote": "In the Linktree app, tap More in the bottom right hand corner.",
   "supports": "where the app flow starts"
  },
  {
   "id": "s13",
   "url": "https://linktr.ee/help/en/articles/6376596",
   "title": "How do I cancel my subscription? - Linktree app",
   "publisher": "vendor",
   "quote": "Tap the Billing tab.",
   "supports": "the Billing tab"
  },
  {
   "id": "s14",
   "url": "https://linktr.ee/help/en/articles/6376596",
   "title": "How do I cancel my subscription? - Linktree app",
   "publisher": "vendor",
   "quote": "Under Your Subscription, Tap Cancel Plan.",
   "supports": "the Cancel Plan button in the app"
  },
  {
   "id": "s15",
   "url": "https://linktr.ee/help/en/articles/6376596",
   "title": "How do I cancel my subscription? - Linktree app",
   "publisher": "vendor",
   "quote": "Select a reason for cancelling your subscription.",
   "supports": "the reason step"
  },
  {
   "id": "s16",
   "url": "https://linktr.ee/help/en/articles/6376596",
   "title": "How do I cancel my subscription? - Linktree app",
   "publisher": "vendor",
   "quote": "Your plan will end on the next renewal date.",
   "supports": "when an in-app cancel takes effect"
  },
  {
   "id": "s17",
   "url": "https://linktr.ee/help/en/articles/5434081-how-do-i-cancel-my-linktree-plan",
   "title": "How do I cancel my Linktree plan?",
   "publisher": "vendor",
   "quote": "Did you upgrade your account in the Linktree App? Click here for instructions on how to cancel your plan in the Linktree App.",
   "supports": "in-app upgrades use the app steps"
  },
  {
   "id": "s18",
   "url": "https://linktr.ee/help/en/articles/5434083-upgrade-plans-and-payment-options",
   "title": "Upgrade plans and payment options",
   "publisher": "vendor",
   "quote": "You can also upgrade directly from the Linktree app using:",
   "supports": "in-app upgrades (Apple Pay or Google Pay)"
  },
  {
   "id": "s19",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "purchased your plan using your Apple ID or Google Play Store account, you'll need to cancel by following the instructions provided by Apple or Google.",
   "supports": "Apple and Google purchases are cancelled there"
  },
  {
   "id": "s20",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "Linktree is unable to process refunds in these circumstances.",
   "supports": "no Linktree refunds for Apple or Google purchases"
  },
  {
   "id": "s21",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple cancel steps"
  },
  {
   "id": "s22",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s23",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "the Google Play cancel steps"
  },
  {
   "id": "s24",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access after a Google Play cancel"
  },
  {
   "id": "s25",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "Important: When you uninstall an app, your subscription won't cancel.",
   "supports": "uninstalling doesn't cancel"
  },
  {
   "id": "s26",
   "url": "https://linktr.ee/s/pricing/",
   "title": "Linktree pricing",
   "publisher": "vendor",
   "quote": "Free with restrictions",
   "supports": "the Free plan"
  },
  {
   "id": "s27",
   "url": "https://linktr.ee/s/pricing/",
   "title": "Linktree pricing",
   "publisher": "vendor",
   "quote": "Unlimited basic links",
   "supports": "what the Free plan keeps"
  },
  {
   "id": "s28",
   "url": "https://linktr.ee/help/en/articles/5707122-download-a-csv-of-your-insights-activity",
   "title": "Download a CSV of your Insights activity",
   "publisher": "vendor",
   "quote": "Available on Premium plans",
   "supports": "the Insights export needs Premium"
  },
  {
   "id": "s29",
   "url": "https://linktr.ee/help/en/articles/5707122-download-a-csv-of-your-insights-activity",
   "title": "Download a CSV of your Insights activity",
   "publisher": "vendor",
   "quote": "Tap the Download CSV button below the Activity chart, and a ZIP file containing your CSV data will be downloaded.",
   "supports": "how to export Insights, and the format"
  },
  {
   "id": "s30",
   "url": "https://linktr.ee/help/en/articles/5434187-how-to-collect-email-sign-ups-on-your-linktree",
   "title": "How to collect email sign-ups on your Linktree",
   "publisher": "vendor",
   "quote": "In the Integrations tab, choose Export CSV. Set a passcode, then click Export CSV to receive your file by email.",
   "supports": "exporting sign-ups"
  },
  {
   "id": "s31",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "We won't be responsible for any content that is lost as a result of your account being suspended, terminated or downgraded to a free account",
   "supports": "content can be lost on downgrade"
  },
  {
   "id": "s32",
   "url": "https://linktr.ee/help/en/articles/5434126-how-to-delete-your-linktree-account-or-profile",
   "title": "How to delete your Linktree account or profile",
   "publisher": "vendor",
   "quote": "Don't want to delete your Linktree entirely? You can cancel your paid plan instead.",
   "supports": "cancelling is not deleting"
  },
  {
   "id": "s33",
   "url": "https://linktr.ee/help/en/articles/5434126-how-to-delete-your-linktree-account-or-profile",
   "title": "How to delete your Linktree account or profile",
   "publisher": "vendor",
   "quote": "Your profile(s), links, and data cannot be recovered.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s34",
   "url": "https://linktr.ee/help/en/articles/5434126-how-to-delete-your-linktree-account-or-profile",
   "title": "How to delete your Linktree account or profile",
   "publisher": "vendor",
   "quote": "You won't be able to use the same username or email for 14 days.",
   "supports": "username and email reuse after deletion"
  },
  {
   "id": "s35",
   "url": "https://linktr.ee/s/terms/",
   "title": "Linktree Terms & Conditions",
   "publisher": "vendor",
   "quote": "YOU ACKNOWLEDGE THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORISE US TO AUTOMATICALLY CHARGE YOUR PAYMENT METHOD",
   "supports": "automatic renewal"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Whether admin users added to an account can cancel isn't documented",
   "Whether an Apple-billed plan keeps access to the end of the paid period isn't stated on Apple's cancel page",
   "How Agency or Enterprise plans are cancelled isn't documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "notice: confirmed the Terms' automatic-renewal clause and added it to the website and app routes",
    "App route: added the Terms' refund policy (in-app upgrades are paid with Apple Pay or Google Pay and billed by Linktree)",
    "Re-copied a cut-off quote (s17)"
   ]
  }
 },
 "delete_account": {
  "url": "https://linktr.ee/admin/account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "linktree",
  "name": "Linktree",
  "recipes": [
   {
    "id": "replace-linktree",
    "title": "Link-in-bio page",
    "best_year_one_net": 130
   }
  ]
 },
 "page": "https://stackcut.io/cancel/linktree",
 "json": "https://stackcut.io/exits/linktree.json",
 "evidence": {
  "packet_revision": "b72eb418478b079bd056387bda28da087838b582c4f1f1eca7f6bcdbfad53a06",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "linktree--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "linktree--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "linktree--apple-app-store--r3",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "linktree--google-play--r4",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}