{
 "id": "leadpages",
 "name": "Leadpages",
 "category": "marketing_sales",
 "website": "https://leadpages.com",
 "domains": [
  "leadpages.com"
 ],
 "summary": "Cancel in Leadpages under Billing (account name, then Billing, then Cancel; say No to auto-renew and Save). Delete sub-accounts first. Access lasts to the end of the billing cycle; renewals and mid-term cancellations aren't refunded. HTML Pub plans cancel separately on htmlpub.com.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Leadpages (classic account)",
   "applies_to": "Leadpages plans managed from the classic Leadpages account (my.leadpages.net), monthly or annual",
   "who": "The account holder (sign in)",
   "method": "self_serve",
   "start_url": "https://my.leadpages.net/my-account/billing/",
   "steps": [
    {
     "do": "If your plan has sub-accounts, delete them first; they must be deleted before cancelling",
     "expect": null
    },
    {
     "do": "Click your account name in the top-left corner, then select Billing",
     "expect": null
    },
    {
     "do": "Click Cancel",
     "expect": "A question asking whether you'd like to automatically renew your subscription"
    },
    {
     "do": "Select No, then click Save to confirm",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The account stays open for the rest of the billing cycle, then closes",
   "notice": "Cancel before the next Subscription Term starts, or it renews; no number of days is stated",
   "refund": "New accounts: Leadpages guarantees your money back if you cancel within 7 days of your first charge after the free trial. Renewals aren't covered, and cancelling mid-term gets no prorated refund.",
   "fees": "No cancellation fees",
   "source_ids": [
    "s1",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s10",
    "s19",
    "s20",
    "s21",
    "s22",
    "s23",
    "s24",
    "s25",
    "s27",
    "s30",
    "s31"
   ]
  },
  {
   "channel": "direct_web",
   "label": "New Leadpages accounts",
   "applies_to": "Subscriptions on the New Leadpages platform",
   "who": "The account holder (sign in)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Go to Dashboard, then Billing (or Account, then Billing)",
     "expect": null
    },
    {
     "do": "Cancel your subscription from the Billing page",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The subscription stays active until the end of the current billing period, then the account reverts to the free tier",
   "notice": "Cancel before the next Subscription Term starts, or it renews; no number of days is stated",
   "refund": "New accounts: Leadpages guarantees your money back if you cancel within 7 days of your first charge after the free trial. Renewals aren't covered, and cancelling mid-term gets no prorated refund.",
   "fees": "No cancellation fees",
   "source_ids": [
    "s3",
    "s4",
    "s6",
    "s7",
    "s8",
    "s10",
    "s34",
    "s35",
    "s36",
    "s37",
    "s38"
   ]
  },
  {
   "channel": "direct_web",
   "label": "HTML Pub plans",
   "applies_to": "HTML Pub plans (Starter, Pro, Business), including those bought at checkout on leadpages.com",
   "who": "The organization owner only",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to htmlpub.com and go to Billing in the left sidebar",
     "expect": null
    },
    {
     "do": "Click Manage Subscription to open the customer portal, and cancel there",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s40",
    "s41",
    "s42",
    "s43"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch to a lower plan anytime; the change takes effect at the end of the current billing period",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s39"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing saves up to 20% compared with monthly billing",
   "evidence": "documented",
   "source_ids": [
    "s15"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Nonprofit and education pricing is evaluated case by case, not as a fixed discount",
   "evidence": "documented",
   "source_ids": [
    "s16"
   ]
  },
  {
   "type": "free_plan",
   "what": "A cancelled New Leadpages account reverts to the free tier: pages over the free limit and custom domains are deactivated, but content isn't deleted. HTML Pub can build and preview pages free; publishing needs a paid plan",
   "evidence": "documented",
   "source_ids": [
    "s37",
    "s38",
    "s17",
    "s18"
   ]
  }
 ],
 "export": [
  {
   "data": "Landing pages (full HTML)",
   "how": "Export each landing page's HTML before cancelling; the Terms make you responsible for backing up your own data",
   "format": "HTML",
   "limits": null,
   "source_ids": [
    "s29",
    "s11"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period you paid for",
  "data_kept": "Classic accounts: Leadpages holds your created assets for up to one year after the account closes. New Leadpages accounts revert to the free tier without deleting content",
  "you_lose": [
   "Connected custom domains (disconnected)",
   "The image library, analytics data and your pages' copy in the account",
   "On New Leadpages, pages over the free limit"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Delete sub-accounts before cancelling a classic Leadpages account",
   "Turning off automatic billing is the same as cancelling",
   "Cancel before the next term starts: renewals aren't refunded",
   "Export landing page HTML before the account closes",
   "HTML Pub billing is separate and only the organization owner can cancel it",
   "You can reactivate later to regain your content"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://leadpages.com/faq",
   "title": "Leadpages FAQ",
   "publisher": "vendor",
   "quote": "Cancel your subscription at any time from your account settings.",
   "supports": "where to cancel: the account settings"
  },
  {
   "id": "s2",
   "url": "https://leadpages.com/faq",
   "title": "Leadpages FAQ",
   "publisher": "vendor",
   "quote": "Your pages remain accessible through the end of your billing period.",
   "supports": "pages stay live until the end of the billing period"
  },
  {
   "id": "s3",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "any purchases for access and use of the Services are on a subscription basis that renews automatically unless canceled.",
   "supports": "subscriptions renew automatically until cancelled"
  },
  {
   "id": "s4",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "you must notify Leadpages before the start of the next Subscription Term using the appropriate functionalities within the Services",
   "supports": "the notice timing and that cancelling uses the functions in the Services"
  },
  {
   "id": "s5",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "you may continue to use the Services until the end of your then-current Subscription Term.",
   "supports": "access continues until the end of the paid term"
  },
  {
   "id": "s6",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "you will not be eligible for nor will you receive a prorated refund",
   "supports": "no prorated refund for cancelling mid-term"
  },
  {
   "id": "s7",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "Leadpages will offer a seven (7) day money-back guarantee for all new Leadpages Accounts created.",
   "supports": "the 7-day refund for new accounts"
  },
  {
   "id": "s8",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "Services subscription renewals are not eligible for the seven (7) day money-back guarantee.",
   "supports": "renewals are not refunded"
  },
  {
   "id": "s9",
   "url": "https://leadpages.com/faq",
   "title": "Leadpages FAQ",
   "publisher": "vendor",
   "quote": "After that, we don't offer refunds on subscription payments, but you can cancel future renewals anytime.",
   "supports": "no refunds on subscription payments after the trial; future renewals can be cancelled"
  },
  {
   "id": "s10",
   "url": "https://leadpages.com/faq",
   "title": "Leadpages FAQ",
   "publisher": "vendor",
   "quote": "No cancellation fees.",
   "supports": "no fee for cancelling"
  },
  {
   "id": "s11",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "You are solely responsible for backing up your Customer Data and Personal Data on a regular basis",
   "supports": "the customer is responsible for backups; no export tool is documented"
  },
  {
   "id": "s12",
   "url": "https://leadpages.com/legal/privacy",
   "title": "Leadpages Privacy Policy",
   "publisher": "vendor",
   "quote": "We retain personal data for the period reasonably necessary to provide our Services to you",
   "supports": "how long personal data is kept, with no fixed period"
  },
  {
   "id": "s13",
   "url": "https://leadpages.com/pricing",
   "title": "Leadpages Pricing",
   "publisher": "vendor",
   "quote": "Upgrade or downgrade anytime.",
   "supports": "plans can be downgraded"
  },
  {
   "id": "s14",
   "url": "https://leadpages.com/pricing",
   "title": "Leadpages Pricing",
   "publisher": "vendor",
   "quote": "Changes take effect on your next billing cycle.",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s15",
   "url": "https://leadpages.com/faq",
   "title": "Leadpages FAQ",
   "publisher": "vendor",
   "quote": "Save up to 20% when you choose annual billing.",
   "supports": "annual billing saves up to 20%"
  },
  {
   "id": "s16",
   "url": "https://leadpages.com/pricing",
   "title": "Leadpages Pricing",
   "publisher": "vendor",
   "quote": "We evaluate nonprofit and education pricing on a case-by-case basis.",
   "supports": "nonprofit and education pricing is case by case"
  },
  {
   "id": "s17",
   "url": "https://leadpages.com/pricing",
   "title": "Leadpages Pricing",
   "publisher": "vendor",
   "quote": "HTML Pub lets you build and preview landing pages, websites, and blogs for free.",
   "supports": "the free build and preview"
  },
  {
   "id": "s18",
   "url": "https://leadpages.com/pricing",
   "title": "Leadpages Pricing",
   "publisher": "vendor",
   "quote": "publishing starts on a paid plan with custom domains and SSL",
   "supports": "publishing needs a paid plan"
  },
  {
   "id": "s19",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "your credit card is subsequently charged, you will not receive a refund.",
   "supports": "a renewal charge after late notice is not refunded"
  },
  {
   "id": "s20",
   "url": "https://leadpages.com/legal/terms",
   "title": "Leadpages Terms of Service",
   "publisher": "vendor",
   "quote": "you must contact Leadpages on or before the seventh (7th) day following the commencement of the Subscription Term.",
   "supports": "the deadline for the 7-day refund on new accounts"
  },
  {
   "id": "s21",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Click your account name in the top-left corner of your account, then select Billing",
   "supports": "where the classic cancel flow starts"
  },
  {
   "id": "s22",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Click on Cancel.",
   "supports": "the Cancel button"
  },
  {
   "id": "s23",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Select No when asked whether you'd like to automatically renew your subscription.",
   "supports": "turning off automatic renewal"
  },
  {
   "id": "s24",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Click Save to confirm your changes.",
   "supports": "the final save"
  },
  {
   "id": "s25",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "When you cancel, your account will remain open for the remainder of your billing cycle.",
   "supports": "when access ends"
  },
  {
   "id": "s26",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "While closed, Leadpages will hold onto your created assets for up to one year.",
   "supports": "how long assets are kept after the account closes"
  },
  {
   "id": "s27",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "If you have sub-accounts on your plan, they must be deleted before cancelling.",
   "supports": "sub-accounts must be deleted first"
  },
  {
   "id": "s28",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Any custom domains connected to your Leadpages account will also be disconnected.",
   "supports": "custom domains are disconnected"
  },
  {
   "id": "s29",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "You can export your landing pages' full HTML, as you do own your pages' content.",
   "supports": "landing page HTML can be exported"
  },
  {
   "id": "s30",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "within 7 days of your first charge outside of your 14-day free trial, Leadpages guarantees your money back if you are not satisfied.",
   "supports": "the money-back guarantee after the first charge"
  },
  {
   "id": "s31",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "Turning off automatic billing works the same as cancelling your account.",
   "supports": "turning off automatic billing cancels"
  },
  {
   "id": "s32",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "You'll also lose access to most areas of your account when your subscription ends, including your image library,",
   "supports": "what you lose (image library, analytics, page copy)"
  },
  {
   "id": "s33",
   "url": "https://support.leadpages.com/hc/en-us/articles/234753748-Cancel-your-Leadpages-account",
   "title": "Cancel your Leadpages account",
   "publisher": "vendor",
   "quote": "You can reactivate your account at any time, and regain access to content you've created.",
   "supports": "reactivating restores content"
  },
  {
   "id": "s34",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "Go to Dashboard → Billing or Account → Billing",
   "supports": "where billing is in New Leadpages"
  },
  {
   "id": "s35",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "You can cancel your subscription at any time from the Billing page.",
   "supports": "cancelling in New Leadpages"
  },
  {
   "id": "s36",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "Your subscription stays active until the end of the current billing period.",
   "supports": "when a New Leadpages cancellation takes effect"
  },
  {
   "id": "s37",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "After that, your account reverts to the free tier.",
   "supports": "the account moves to the free tier"
  },
  {
   "id": "s38",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "Pages over the free limit and custom domains are deactivated — your content is not deleted.",
   "supports": "what is deactivated on the free tier; content kept"
  },
  {
   "id": "s39",
   "url": "https://support.leadpages.com/hc/en-us/articles/44792825646349--New-Leadpages-Billing-Managing-Your-Subscription",
   "title": "[New Leadpages] Billing — Managing Your Subscription",
   "publisher": "vendor",
   "quote": "Downgrades take effect at the end of your current billing period.",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s40",
   "url": "https://support.leadpages.com/hc/en-us/articles/43968293046413--HTMLPub-Plans-and-Billing",
   "title": "[HTMLPub] Plans and Billing",
   "publisher": "vendor",
   "quote": "Only the organization owner can manage billing.",
   "supports": "who can cancel HTML Pub"
  },
  {
   "id": "s41",
   "url": "https://support.leadpages.com/hc/en-us/articles/43968293046413--HTMLPub-Plans-and-Billing",
   "title": "[HTMLPub] Plans and Billing",
   "publisher": "vendor",
   "quote": "Go to Billing in the left sidebar on htmlpub.com.",
   "supports": "where HTML Pub billing is"
  },
  {
   "id": "s42",
   "url": "https://support.leadpages.com/hc/en-us/articles/43968293046413--HTMLPub-Plans-and-Billing",
   "title": "[HTMLPub] Plans and Billing",
   "publisher": "vendor",
   "quote": "view invoices, add seats, or cancel",
   "supports": "the customer portal (Manage Subscription) is where you cancel"
  },
  {
   "id": "s43",
   "url": "https://support.leadpages.com/hc/en-us/articles/43968293046413--HTMLPub-Plans-and-Billing",
   "title": "[HTMLPub] Plans and Billing",
   "publisher": "vendor",
   "quote": "Selecting a plan and completing checkout on leadpages.com creates your HTML Pub subscription.",
   "supports": "HTML Pub plans can be bought on leadpages.com"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Leadpages' FAQ says subscription payments after the free trial aren't refunded, while its Terms and cancel article offer a money-back guarantee within 7 days of the first charge for new accounts; Leadpages doesn't say which applies to current plans",
   "The free trial is 7 days on Leadpages' FAQ and pricing page but 14 days in its Terms and cancel article",
   "No confirmation email or status after cancelling is documented",
   "When an HTML Pub cancellation takes effect, and its refund terms, aren't stated in Leadpages' help center",
   "How long New Leadpages and HTML Pub keep data after cancelling isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Replaced the vague 'account settings' steps with the help center's flow: account name, then Billing, then Cancel, select No to auto-renew, then Save (start page my.leadpages.net/my-account/billing/)",
    "Added that sub-accounts must be deleted before cancelling and that turning off automatic billing cancels",
    "Added separate routes for New Leadpages (Billing page; reverts to the free tier) and HTML Pub (owner only, via Manage Subscription on htmlpub.com)",
    "Data: classic accounts keep created assets up to one year after closing; landing page HTML can be exported; custom domains disconnect",
    "Flagged that the FAQ's 'no refunds after the trial' conflicts with the 7-day money-back guarantee in the Terms and help center",
    "Leadpages' help-center articles block automated checks; their quotes were confirmed against the same articles in Leadpages' help-center API"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/leadpages",
 "json": "https://stackcut.io/exits/leadpages.json",
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  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "leadpages--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
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     "status": "current",
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   {
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     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "leadpages--direct-web--r3",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
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     "status": "current",
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     "age_days": 1,
     "stale_after_days": 30,
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    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}