{
 "id": "instacart_plus",
 "name": "Instacart+",
 "category": "shopping_memberships",
 "website": "https://www.instacart.com/instacart-plus",
 "domains": [
  "instacart.com"
 ],
 "summary": "In the Instacart app or on instacart.com open Your Instacart+ membership, select Cancel membership, Continue to cancel, then Confirm cancellation; an email confirms it. Benefits last to the end of the paid term. Gotcha: only annual plans get a refund, within 5 days and before using benefits.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Instacart+ memberships billed by Instacart, including EBT SNAP and Costco-priced plans; the same steps work in the Instacart app",
   "who": "The account holder, signed in to Instacart",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Select the 3 horizontal lines in the upper left (website) or the Account icon in the upper right (app)",
     "expect": "Your Instacart+ membership"
    },
    {
     "do": "Select Your Instacart+ membership, then under Manage your membership select Cancel membership",
     "expect": "an option to set a reminder 7 days before renewal, and Continue to cancel"
    },
    {
     "do": "Select Continue to cancel",
     "expect": "Confirm cancellation"
    },
    {
     "do": "Select Confirm cancellation",
     "expect": "a confirmation message that you canceled your membership"
    },
    {
     "do": "Select Done",
     "expect": null
    }
   ],
   "confirm_by": "A confirmation message on screen and an email confirming the cancellation (check spam if it doesn't arrive)",
   "effective": "You keep benefits until the end of the paid term, and the membership won't auto-renew",
   "notice": "Renewal charges can be applied up to 6 hours before renewal (refundable per the Instacart+ Terms); cancel before a trial or promotion ends to avoid being charged",
   "refund": "Annual plans: a refund if cancelled within the first 5 calendar days of a paid term or renewal and no Instacart+ benefits were used; otherwise non-refundable. Monthly fees are not refundable",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "annual_billing",
   "what": "Pay $99 a year instead of $9.99 a month",
   "evidence": "documented",
   "source_ids": [
    "s13"
   ]
  },
  {
   "type": "discount_program",
   "what": "Customers who placed an EBT SNAP order in the last 6 months can pay $4.99 a month for 1 year (then $9.99 a month)",
   "evidence": "documented",
   "source_ids": [
    "s15"
   ]
  },
  {
   "type": "discount_program",
   "what": "Costco members can get the annual plan for $79 by linking their Costco membership",
   "evidence": "documented",
   "source_ids": [
    "s16"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the paid term",
  "data_kept": null,
  "you_lose": [
   "$0 delivery fees on eligible orders",
   "Instacart+ perks such as Peacock and New York Times Cooking"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "After Cancel membership, Instacart offers a reminder 7 days before renewal instead; choose Continue to cancel, then Confirm cancellation",
  "tips": [
   "You can also cancel through Instacart customer support at 1(888)246-7822",
   "Annual members get a refund only if they cancel within the first 5 calendar days of a paid term and haven't used Instacart+ benefits",
   "Renewal charges can post up to 6 hours before the renewal date"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Select the 3 horizontal lines in the upper left corner (website) or the Account icon in the upper right corner (app).",
   "supports": "where the flow starts"
  },
  {
   "id": "s2",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Select Your Instacart+ membership. Under Manage your membership, select Cancel membership.",
   "supports": "the menu names"
  },
  {
   "id": "s3",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "If you change your mind, you can also set up a reminder sent for 7 days before the membership renews.",
   "supports": "the reminder offered in the flow"
  },
  {
   "id": "s4",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Select Continue to cancel. Select Confirm cancellation. You'll then see a confirmation message that you canceled your membership. Select Done.",
   "supports": "the final steps"
  },
  {
   "id": "s5",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "You’ll get an email confirming your cancellation. If you can’t find this email, check your spam folder.",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s6",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "If you cancel at any other time, you won't get a refund, but you can continue enjoying the $0 delivery fees through the end of your billing period.",
   "supports": "when access ends, no refund"
  },
  {
   "id": "s7",
   "url": "https://www.instacart.com/help/section/107169420/423178048",
   "title": "Manage your Instacart+ membership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Charges may be applied up to 6 hours prior to renewal to a paid plan but are refundable per the Instacart+ Terms.",
   "supports": "early renewal charges"
  },
  {
   "id": "s8",
   "url": "https://www.instacart.com/terms",
   "title": "Instacart Terms and Conditions (last updated May 7, 2026)",
   "publisher": "vendor",
   "quote": "You can cancel your membership at any time through your “Your Instacart+ Membership” page",
   "supports": "where to cancel"
  },
  {
   "id": "s9",
   "url": "https://www.instacart.com/terms",
   "title": "Instacart Terms and Conditions (last updated May 7, 2026)",
   "publisher": "vendor",
   "quote": "Annual memberships: If canceled within the first 5 calendar days of a paid term or renewal, you may receive a refund of the membership fee",
   "supports": "the annual refund window"
  },
  {
   "id": "s10",
   "url": "https://www.instacart.com/terms",
   "title": "Instacart Terms and Conditions (last updated May 7, 2026)",
   "publisher": "vendor",
   "quote": "but only if you have not used Instacart+ benefits during that period. Annual memberships canceled after the 5-day window are non-refundable",
   "supports": "conditions on the annual refund"
  },
  {
   "id": "s11",
   "url": "https://www.instacart.com/terms",
   "title": "Instacart Terms and Conditions (last updated May 7, 2026)",
   "publisher": "vendor",
   "quote": "Monthly memberships: Monthly membership fees are not refundable. If you cancel, you can continue to use benefits until the end of the paid term, and your membership will not auto-renew.",
   "supports": "monthly refunds and when access ends"
  },
  {
   "id": "s12",
   "url": "https://www.instacart.com/terms",
   "title": "Instacart Terms and Conditions (last updated May 7, 2026)",
   "publisher": "vendor",
   "quote": "At the end of a trial/promo, we automatically charge your payment method unless you cancel first.",
   "supports": "trial notice"
  },
  {
   "id": "s13",
   "url": "https://www.instacart.com/instacart-plus",
   "title": "Instacart+ (Instacart)",
   "publisher": "vendor",
   "quote": "For a flat standard fee of $99/year or $9.99/month, members enjoy exclusive benefits",
   "supports": "annual and monthly prices"
  },
  {
   "id": "s14",
   "url": "https://www.instacart.com/instacart-plus",
   "title": "Instacart+ (Instacart)",
   "publisher": "vendor",
   "quote": "If you prefer, you can contact customer support at 1(888)246-7822",
   "supports": "cancelling through support"
  },
  {
   "id": "s15",
   "url": "https://www.instacart.com/help/section/639415266/3995566036",
   "title": "EBT SNAP and Instacart+ promotion (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Customers who placed an EBT SNAP order within the last 6 months can buy a discounted monthly Instacart+ membership for $4.99/month for 1 year.",
   "supports": "the EBT SNAP discount"
  },
  {
   "id": "s16",
   "url": "https://www.instacart.com/help/section/639415266/3253926282",
   "title": "Instacart+ and Costco partnership (Instacart Help Center)",
   "publisher": "vendor",
   "quote": "Costco members can receive a reduced annual Instacart+ membership for $79.",
   "supports": "the Costco price"
  },
  {
   "id": "s17",
   "url": "https://www.instacart.com/instacart-plus",
   "title": "Instacart+ (Instacart)",
   "publisher": "vendor",
   "quote": "Peacock Hit movies, TV, live sports, and more. New York Times Cooking ($50 annual value)",
   "supports": "perks lost on cancelling"
  },
  {
   "id": "s18",
   "url": "https://www.instacart.com/instacart-plus",
   "title": "Instacart+ (Instacart)",
   "publisher": "vendor",
   "quote": "$0 grocery delivery fees* On orders of $10+. *Service fees apply.",
   "supports": "the main benefit lost"
  },
  {
   "id": "s19",
   "url": "https://www.instacart.com/instacart-plus",
   "title": "Instacart+ (Instacart)",
   "publisher": "vendor",
   "quote": "Yes, you can cancel at anytime from the Your Instacart+ Membership page in the Instacart app or on the website.",
   "supports": "app and website both work"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Instacart's help center, terms and Instacart+ pages couldn't be re-read in review on 2026-09-29, so the steps, confirmation email, refund and 6-hour renewal-charge rules, prices, support number and the EBT SNAP and Costco offers rest on the original research",
   "Memberships bought on a partner site (Costco, Price Chopper, Sprouts, The Fresh Market, Tops Markets, Wegmans): whether they cancel on the partner site or on Instacart is not documented",
   "Whether Instacart+ can be billed through Apple or Google Play is not documented (Instacart's App Store and Google Play listings show no in-app purchases)",
   "A direct start URL for the Your Instacart+ membership page is not documented",
   "What Instacart keeps after the membership ends is not documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "No route changes: instacart.com's help center, terms and Instacart+ pages couldn't be re-read, so none of the 19 quotes could be re-checked",
    "Level set to partial; the facts that could not be re-checked are listed in unverified",
    "Instacart's App Store and Google Play listings show no in-app purchases, so no Apple or Google Play route was added"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.instacart.com/user_privacy/form/",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/instacart_plus",
 "json": "https://stackcut.io/exits/instacart_plus.json",
 "evidence": {
  "packet_revision": "c0dfe38c768d05d0aed46a04b9da6a580e8ded2ede06caaf3ad149081c6cd331",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "instacart-plus--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}
