{
 "id": "imdb_pro",
 "name": "IMDbPro",
 "category": "other_digital",
 "website": "https://pro.imdb.com",
 "domains": [
  "pro.imdb.com",
  "imdb.com"
 ],
 "summary": "Cancel on a desktop computer: open Cancel Membership in Account Settings (or Cancel at the bottom of any page), select Continue to cancel, then Confirm cancellation; without that last click nothing is cancelled. The IMDbPro apps can't cancel. Access lasts until the membership period ends.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "IMDbPro memberships billed by IMDbPro, such as the Premium Subscription (the Basic Subscription is free)",
   "who": "The member, signed in to IMDbPro on a desktop computer",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "On a desktop computer, sign in to your IMDbPro membership (the iOS and Android apps can't manage it)",
     "expect": null
    },
    {
     "do": "Open the Cancel Membership page in Account Settings, or select Cancel at the bottom of any page",
     "expect": "Cancel Membership page"
    },
    {
     "do": "Select Continue to cancel and go on until you reach the feedback page",
     "expect": "a page to provide feedback"
    },
    {
     "do": "Select the Confirm cancellation button; the cancellation isn't complete without it",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can still access IMDbPro until the end of your membership period",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s10",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The IMDbPro Basic Subscription offers limited functionality at no cost; ending Premium removes your page's images, demo reels and customizations",
   "evidence": "documented",
   "source_ids": [
    "s17",
    "s8"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of your membership period",
  "data_kept": "If you renew Premium within 12 months of cancelling, your page's images, demo reels and customizations are restored within 24 hours. Items managed through a Basic Subscription can't be recovered. How long other account data is kept isn't stated",
  "you_lose": [
   "On Premium: images and photos uploaded through the membership, demo reels and primary video customizations; Known For credits and professions revert to IMDb's algorithm",
   "On Premium: your IMDb page itself, if it has no verified filmography credits when you cancel",
   "On Basic: page management, Page Controls, self-verified information, awards and credits, and your Vanity URL, which can't be recovered"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Continue to cancel leads to a feedback page; the member must then select Confirm cancellation. The Cancel Membership page also offers Remind me later, which keeps the membership active",
  "tips": [
   "Neither the iOS nor the Android app can sign up for or manage IMDbPro; cancel on a desktop computer",
   "New members get a 30-day free trial of Premium; cancel it the same way",
   "Remind me later does not cancel: it keeps the membership and emails a reminder 3 days before the next renewal only",
   "If the account signs in with Amazon, deleting that Amazon account also deletes the IMDb and IMDbPro accounts and all associated data",
   "Verified credits and filmography are not affected by cancelling",
   "For help cancelling, IMDb points to its Contact Us page"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "while logged into your IMDbPro membership on your desktop computer",
   "supports": "cancel on a desktop computer while signed in"
  },
  {
   "id": "s2",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "You'll still be able to access IMDbPro until the end of your membership period.",
   "supports": "when access ends"
  },
  {
   "id": "s3",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "To cancel your IMDbPro membership, please visit the Cancel Membership page in the Account Settings section.",
   "supports": "where the cancel page is"
  },
  {
   "id": "s4",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "You can also select Cancel located at the bottom of every page.",
   "supports": "the alternative Cancel link"
  },
  {
   "id": "s5",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "button in order to complete the cancellation.",
   "supports": "the final confirm button"
  },
  {
   "id": "s6",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "you cannot manage your IMDbPro account from the IMDbPro app at this time.",
   "supports": "the app cannot cancel"
  },
  {
   "id": "s7",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "Your IMDb verified credits and filmography will not be affected by your cancellation.",
   "supports": "verified credits are kept"
  },
  {
   "id": "s8",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "When your IMDbPro Premium Subscription ends, the following will no longer be displayed on your IMDb and IMDbPro pages:",
   "supports": "what Premium members lose"
  },
  {
   "id": "s9",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "Remind me later",
   "supports": "the Remind me later option on the cancel page"
  },
  {
   "id": "s10",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "to proceed until you reach a page to provide feedback.",
   "supports": "the feedback page before the final confirm"
  },
  {
   "id": "s11",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "When you end your IMDbPro Basic Subscription, you will not be able to recover the following on your IMDb and IMDbPro pages:",
   "supports": "Basic subscription items cannot be recovered after it ends"
  },
  {
   "id": "s12",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "receive a reminder email 3 days before your membership renews.",
   "supports": "what Remind me later does"
  },
  {
   "id": "s13",
   "url": "https://help.imdb.com/article/imdbpro/your-account/how-do-i-cancel-my-imdbpro-membership/GBCYHYSYPBFUW5ME",
   "title": "How do I cancel my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "If you need help canceling, please visit the Contact Us page and let us know how we can help.",
   "supports": "help with cancelling"
  },
  {
   "id": "s14",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "If you choose to renew your IMDbPro Premium Subscription membership within 12 months of cancellation,",
   "supports": "restoring Premium items after renewing"
  },
  {
   "id": "s15",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "the above information will be restored to your page within 24 hours.",
   "supports": "how fast Premium items come back"
  },
  {
   "id": "s16",
   "url": "https://help.imdb.com/article/imdbpro/your-account/what-happens-when-i-cancel-or-downgrade-my-imdbpro-membership/G44C4UXLCMW5CPEZ",
   "title": "What happens when I cancel or downgrade my IMDbPro membership?",
   "publisher": "vendor",
   "quote": "If your IMDb page does not have any verified filmography credits at the time of your cancellation, it will also be removed.",
   "supports": "pages without verified credits are removed"
  },
  {
   "id": "s17",
   "url": "https://help.imdb.com/article/imdbpro/membership-benefits/which-imdbpro-subscription-is-right-for-me/GH39495X7KWY4PMP",
   "title": "Which IMDbPro Subscription is right for me?",
   "publisher": "vendor",
   "quote": "limited functionality at no cost",
   "supports": "the Basic Subscription is free"
  },
  {
   "id": "s18",
   "url": "https://help.imdb.com/article/imdbpro/your-account/imdbpro-free-trial-how-to-get-started/GUATRCA46SED9YUG",
   "title": "IMDbPro Free Trial: How to get started",
   "publisher": "vendor",
   "quote": "We offer a 30-day free trial of IMDbPro Premium Subscription to new members.",
   "supports": "the free trial"
  },
  {
   "id": "s19",
   "url": "https://help.imdb.com/article/imdbpro/mobile-web-apps/imdbpro-app-faq/GT42M9UH6MUUHTTE",
   "title": "IMDbPro App FAQ",
   "publisher": "vendor",
   "quote": "You cannot sign up via the iOS app or manage your IMDbPro account from either app at this time.",
   "supports": "neither app can sign up or manage the membership"
  },
  {
   "id": "s20",
   "url": "https://help.imdb.com/article/imdbpro/your-account/use-your-amazon-account-for-imdbpro/GEUBYNU96XPVJLWF",
   "title": "Use your Amazon account for IMDbPro",
   "publisher": "vendor",
   "quote": "deleting your Amazon account also deletes your IMDb and IMDbPro accounts, and all associated data",
   "supports": "deleting an Amazon account deletes the IMDbPro account"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Renewal, refund and free-trial conversion terms aren't on IMDbPro's help pages; they would be in the IMDbPro Subscriber Agreement, which isn't confirmed here",
   "Whether the 30-day Premium free trial turns into a paid membership automatically isn't stated on the help pages",
   "The help pages don't say what confirmation is shown or emailed after cancelling",
   "Prices, annual billing and the steps to move from Premium to the free Basic Subscription aren't on IMDbPro's help pages",
   "How long IMDb keeps account data after cancelling isn't documented, beyond Premium page items being restorable for 12 months"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "The Basic Subscription is free (limited functionality at no cost); the route no longer treats it as a paid plan, and it's listed as the free option",
    "Steps now say the cancellation isn't complete until Confirm cancellation is selected",
    "Remind me later keeps the membership active and only emails a reminder 3 days before the next renewal",
    "Expanded what you lose: a Premium page without verified credits is removed; Basic loses page management and the Vanity URL; Premium items return if you renew within 12 months",
    "Confirmed no App Store or Google Play route: neither app can sign up for or manage the membership",
    "Added the Amazon-account deletion warning and the Contact Us help route"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.imdb.com/registration/delete",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/imdb_pro",
 "json": "https://stackcut.io/exits/imdb_pro.json",
 "evidence": {
  "packet_revision": "47ec1abb4150ccdbff860ae13ce56522eb7743f3a46645b7bf83c0416c9f3300",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "imdb-pro--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}