{
 "id": "ideogram",
 "name": "Ideogram",
 "category": "design_creative",
 "website": "https://ideogram.ai",
 "domains": [
  "ideogram.ai"
 ],
 "summary": "Cancel in Wallet & Billing, Manage plan & billing, Cancel subscription, at least 5 days before renewal or the next charge may still go through. Benefits last to the end of the paid period. iOS app subscribers cancel in the App Store. Ideogram gives no refunds.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Plans bought on the website",
   "applies_to": "Ideogram Plus, Pro and Team subscriptions bought on ideogram.ai (monthly or yearly)",
   "who": "The account holder; for a Team plan, only the team owner",
   "method": "self_serve",
   "start_url": "https://ideogram.ai",
   "steps": [
    {
     "do": "Sign in to the account that holds the subscription, click your avatar at the bottom of the sidebar and select Wallet & Billing",
     "expect": "your plan card"
    },
    {
     "do": "In the plan card, click Manage plan & billing",
     "expect": "the billing portal"
    },
    {
     "do": "In the billing portal, click Cancel subscription next to your current subscription",
     "expect": "a confirmation page showing the date your access ends"
    },
    {
     "do": "Click Cancel subscription to confirm",
     "expect": "a Cancels badge on the subscription and the date your service ends"
    }
   ],
   "confirm_by": "The billing portal shows a Cancels badge on the subscription and the date service ends",
   "effective": "Plan benefits continue until the end of the period already paid for (annual subscribers keep access to the end of the prepaid year); then the account moves to the free plan, or to pay as you go if you still have purchased credits. Unused monthly credits end with the plan",
   "notice": "Cancel at least 5 days before the renewal date: the Terms of Service require five days for the cancellation to count for that period, or the next charge may still be processed",
   "refund": "Ideogram doesn't offer refunds, including for renewals, credit purchases and partly used billing periods",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s50",
    "s51",
    "s52"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Ideogram Plus or Pro plans bought in the Ideogram iOS app, which Apple bills (the website shows Plan managed in the App Store); Team plans are sold only on the web",
   "who": "The Apple Account holder who subscribed",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": null
    },
    {
     "do": "Tap Subscriptions, then Ideogram",
     "expect": null
    },
    {
     "do": "Tap Cancel Subscription (you may need to scroll down to find it)",
     "expect": null
    }
   ],
   "confirm_by": "If there is no Cancel button, or an expiration message shows in red text, the subscription is already cancelled",
   "effective": null,
   "notice": null,
   "refund": "Apple handles App Store refunds (reportaproblem.apple.com); Ideogram support can't refund App Store charges",
   "fees": null,
   "source_ids": [
    "s13",
    "s14",
    "s15",
    "s16",
    "s17",
    "s18",
    "s19",
    "s53",
    "s54",
    "s55",
    "s56"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "In Settings, Plans, click the lower plan and confirm. The current plan runs to the end of the paid period (no refund or credit for the difference), then you switch and are billed the lower price. Yearly-to-monthly changes and Team-to-individual moves can't be made on that page: contact support@ideogram.ai",
   "evidence": "documented",
   "source_ids": [
    "s20",
    "s21",
    "s22",
    "s23",
    "s24",
    "s25",
    "s57"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Yearly billing costs less per month: Plus is $15/month ($180 a year) instead of $20/month, Pro $42/month ($504 a year) instead of $60/month, and Team $20 instead of $30 per user/month. Credits still arrive monthly",
   "evidence": "documented",
   "source_ids": [
    "s26",
    "s27",
    "s28",
    "s29",
    "s58",
    "s59",
    "s60"
   ]
  },
  {
   "type": "free_plan",
   "what": "Cancel to move to Free: free accounts that sign in with Google, Apple or Microsoft get 30 credits each week, but everything generated on Free is public",
   "evidence": "documented",
   "source_ids": [
    "s30",
    "s31",
    "s32"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "The Team plan is billed per seat. When the team owner removes a member, the next bill reflects the change; that member's unused credits are lost",
   "evidence": "documented",
   "source_ids": [
    "s33",
    "s34",
    "s35"
   ]
  }
 ],
 "export": [
  {
   "data": "Images and videos in your Assets or a collection",
   "how": "Open Assets or a collection, select the items, then click Download in the bar at the bottom",
   "format": "A ZIP file for images; videos download as MP4",
   "limits": "Up to 250 items per selection, up to 50 videos per download, and one bulk download at a time. Images download as PNG on a paid plan and JPEG without one; formats and sizes that need a plan show a Subscribe to download button",
   "source_ids": [
    "s36",
    "s37",
    "s38",
    "s39",
    "s40",
    "s41",
    "s49",
    "s61",
    "s62"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the period already paid for (for a yearly plan, the end of the prepaid year); then the account moves to the free plan, or to pay as you go if you still have purchased credits",
  "data_kept": "The account and images stay; existing private images remain private. Credits bought separately stay usable until 365 days after purchase. Deleting the account (Settings, Account, Delete account, after cancelling) permanently removes all generations and data, usually within about 48 hours",
  "you_lose": [
   "Unused monthly plan credits",
   "Private generation: new images made on Free are public",
   "PNG downloads (without a plan, images download as JPEG) and other download formats and sizes that need a paid plan"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel at least 5 days before the renewal date, or the next charge may still be processed",
   "Subscribed in the iOS app? Cancel in the App Store: cancelling on the website won't stop Apple's charges",
   "Only the team owner can manage a Team plan's billing",
   "Changed your mind? Click Don't cancel subscription in the billing portal before the paid period ends",
   "Bulk-download images before cancelling: some download formats and sizes need a paid plan",
   "Delete the account only after cancelling the subscription; deletion can't be undone",
   "The API and the app share one credit balance"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Click your avatar at the bottom of the sidebar and select Wallet & Billing",
   "supports": "where the cancel flow starts"
  },
  {
   "id": "s2",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "In the plan card, click Manage plan & billing",
   "supports": "opening the billing portal"
  },
  {
   "id": "s3",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "In the billing portal, click Cancel subscription next to your current subscription",
   "supports": "the cancel button"
  },
  {
   "id": "s4",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "The billing portal shows a Cancels badge on your subscription and the date your service ends",
   "supports": "how to confirm it worked"
  },
  {
   "id": "s5",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Cancel at least 5 days before your renewal date",
   "supports": "the 5-day notice"
  },
  {
   "id": "s6",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "If you cancel closer to the renewal date, the next charge may still be processed",
   "supports": "late cancellations may still be charged"
  },
  {
   "id": "s7",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/renewals-and-billing-cycles",
   "title": "Renewals and Billing Cycles",
   "publisher": "vendor",
   "quote": "per the Terms of Service, cancellations must be made five (5) days ahead of renewal to take effect for that period.",
   "supports": "the notice rule in the Terms"
  },
  {
   "id": "s8",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/renewals-and-billing-cycles",
   "title": "Renewals and Billing Cycles",
   "publisher": "vendor",
   "quote": "Ideogram subscriptions renew automatically at the billing frequency you chose when subscribing — monthly or annual.",
   "supports": "subscriptions auto-renew"
  },
  {
   "id": "s9",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "You keep your plan benefits until the end of the period you have already paid for",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "s10",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Unused monthly credits end with your plan. Credits you bought separately stay usable until they expire, 365 days after purchase",
   "supports": "what happens to credits"
  },
  {
   "id": "s11",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/refunds",
   "title": "Refunds",
   "publisher": "vendor",
   "quote": "Ideogram doesn't offer refunds. This covers subscription payments, renewals, credit purchases and partly used billing periods.",
   "supports": "the refund policy"
  },
  {
   "id": "s12",
   "url": "https://docs.ideogram.ai/plans-and-billing/team-plan",
   "title": "Team Plan",
   "publisher": "vendor",
   "quote": "Only the team owner can manage billing, see invoices and buy credits for members.",
   "supports": "who cancels a Team plan"
  },
  {
   "id": "s13",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Subscribed in the iOS app? Cancel in the App Store instead. Cancelling on the website won't stop Apple's charges",
   "supports": "App Store subscriptions are cancelled with Apple"
  },
  {
   "id": "s14",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "Open Settings and tap your name.",
   "supports": "the first iOS step"
  },
  {
   "id": "s15",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "Tap Ideogram, then change or cancel your plan.",
   "supports": "the final iOS step"
  },
  {
   "id": "s16",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "Plan managed in the App Store",
   "supports": "how the website shows an Apple-billed plan"
  },
  {
   "id": "s17",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "Request a refund at reportaproblem.apple.com. Ideogram support can't refund App Store charges.",
   "supports": "App Store refunds go through Apple"
  },
  {
   "id": "s18",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name.",
   "supports": "Apple's own steps"
  },
  {
   "id": "s19",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm an Apple cancellation"
  },
  {
   "id": "s20",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "Go to Settings → Plans.",
   "supports": "where plan changes start"
  },
  {
   "id": "s21",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "Click the button on the plan you want and confirm in the dialog.",
   "supports": "how to switch plans"
  },
  {
   "id": "s22",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "Your current plan stays active until the end of the period you already paid for — there is no refund or credit for the difference",
   "supports": "when a downgrade starts"
  },
  {
   "id": "s23",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "on the renewal date you switch to the lower plan and are billed at its price.",
   "supports": "billing after a downgrade"
  },
  {
   "id": "s24",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "Yearly to monthly billing can't be changed from the Plans page",
   "supports": "a limit on self-serve changes"
  },
  {
   "id": "s25",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "Team plans can't be downgraded to an individual plan",
   "supports": "a limit for Team plans"
  },
  {
   "id": "s26",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$15/month ($180 a year)",
   "supports": "the yearly Plus price"
  },
  {
   "id": "s27",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$20/month",
   "supports": "the monthly Plus price"
  },
  {
   "id": "s28",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$20 per user/month ($240 per user a year)",
   "supports": "the yearly Team price"
  },
  {
   "id": "s29",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "Yearly plans still get their credits each month, not all at once.",
   "supports": "how yearly credits arrive"
  },
  {
   "id": "s30",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "Free accounts get 30 credits each week if they sign in with Google, Apple or Microsoft.",
   "supports": "the free plan's credits"
  },
  {
   "id": "s31",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "On the free plan, everything you generate is public.",
   "supports": "Free images are public"
  },
  {
   "id": "s32",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "cancel your subscription instead.",
   "supports": "moving to Free means cancelling"
  },
  {
   "id": "s33",
   "url": "https://docs.ideogram.ai/plans-and-billing/team-plan",
   "title": "Team Plan",
   "publisher": "vendor",
   "quote": "The Team subscription is billed per seat",
   "supports": "Team billing per seat"
  },
  {
   "id": "s34",
   "url": "https://docs.ideogram.ai/plans-and-billing/team-plan",
   "title": "Team Plan",
   "publisher": "vendor",
   "quote": "Your next bill reflects the change",
   "supports": "removing a member lowers the next bill"
  },
  {
   "id": "s35",
   "url": "https://docs.ideogram.ai/plans-and-billing/team-plan",
   "title": "Team Plan",
   "publisher": "vendor",
   "quote": "Their unused credits are lost.",
   "supports": "a removed member's credits"
  },
  {
   "id": "s36",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Open Assets or a collection",
   "supports": "where bulk download starts"
  },
  {
   "id": "s37",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Download in the bar at the bottom.",
   "supports": "the bulk download button"
  },
  {
   "id": "s38",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "ideogram-images-<date>.zip",
   "supports": "bulk downloads come as a ZIP"
  },
  {
   "id": "s39",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Up to 250 items in one selection",
   "supports": "the bulk download limit"
  },
  {
   "id": "s40",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "One bulk download at a time.",
   "supports": "one bulk download at a time"
  },
  {
   "id": "s41",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Subscribe to download",
   "supports": "some formats need a paid plan"
  },
  {
   "id": "s42",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "Plus, Pro, Team and Enterprise keep new images private until you publish them.",
   "supports": "private images are a paid feature"
  },
  {
   "id": "s43",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Existing private images remain private. New images you make on the free plan are public",
   "supports": "private images after cancelling"
  },
  {
   "id": "s44",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Don't cancel subscription",
   "supports": "undoing a cancellation"
  },
  {
   "id": "s45",
   "url": "https://docs.ideogram.ai/get-started/account-settings",
   "title": "Account Settings",
   "publisher": "vendor",
   "quote": "If you have a subscription, cancel it first.",
   "supports": "cancel before deleting the account"
  },
  {
   "id": "s46",
   "url": "https://docs.ideogram.ai/get-started/account-settings",
   "title": "Account Settings",
   "publisher": "vendor",
   "quote": "Deleting your account permanently removes all your generations and data.",
   "supports": "what deletion removes"
  },
  {
   "id": "s47",
   "url": "https://docs.ideogram.ai/get-started/account-settings",
   "title": "Account Settings",
   "publisher": "vendor",
   "quote": "Deletion usually takes about 48 hours.",
   "supports": "how long deletion takes"
  },
  {
   "id": "s48",
   "url": "https://docs.ideogram.ai/plans-and-billing/ideogram-api",
   "title": "Ideogram API",
   "publisher": "vendor",
   "quote": "The API and the app share one credit balance.",
   "supports": "API and app credits are shared"
  },
  {
   "id": "s49",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Videos download as one MP4 file, named after the asset.",
   "supports": "video download format"
  },
  {
   "id": "s50",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Review the confirmation page — it shows the date your access ends — and click Cancel subscription to confirm.",
   "supports": "the confirmation page and second click"
  },
  {
   "id": "s51",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "Annual subscribers keep access until the end of the prepaid year.",
   "supports": "yearly plans run to the end of the year"
  },
  {
   "id": "s52",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/cancelling-your-subscription",
   "title": "Cancelling Your Subscription",
   "publisher": "vendor",
   "quote": "When the paid period ends, your account moves to the free plan, or to pay as you go if you still have purchased credits.",
   "supports": "what the account becomes"
  },
  {
   "id": "s53",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "If you subscribed in the Ideogram iOS app, Apple bills you, not Ideogram.",
   "supports": "Apple bills iOS subscriptions"
  },
  {
   "id": "s54",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/ios-app-subscriptions",
   "title": "Subscriptions Through the iOS App",
   "publisher": "vendor",
   "quote": "You can subscribe to Plus or Pro in the iOS app. The Team plan is only available on the web.",
   "supports": "which plans the iOS app sells"
  },
  {
   "id": "s55",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "Tap Subscriptions.",
   "supports": "Apple's second step"
  },
  {
   "id": "s56",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button.",
   "supports": "Apple's final step"
  },
  {
   "id": "s57",
   "url": "https://docs.ideogram.ai/plans-and-billing/billing-and-subscriptions/switching-or-downgrading-plans",
   "title": "Switching or Downgrading Plans",
   "publisher": "vendor",
   "quote": "monthly plans show Not available while you're on a yearly plan. Contact support@ideogram.ai.",
   "supports": "yearly-to-monthly changes go through support"
  },
  {
   "id": "s58",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$42/month ($504 a year)",
   "supports": "the yearly Pro price"
  },
  {
   "id": "s59",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$60/month",
   "supports": "the monthly Pro price"
  },
  {
   "id": "s60",
   "url": "https://docs.ideogram.ai/plans-and-billing/available-plans",
   "title": "Plans and Credits",
   "publisher": "vendor",
   "quote": "$30 per user/month",
   "supports": "the monthly Team price"
  },
  {
   "id": "s61",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "Up to 50 videos in one download",
   "supports": "the video download limit"
  },
  {
   "id": "s62",
   "url": "https://docs.ideogram.ai/organize-and-share/download",
   "title": "Download",
   "publisher": "vendor",
   "quote": "as PNG if you subscribe and JPEG if you don't",
   "supports": "PNG downloads need a plan"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Ideogram's help doesn't mention an Android app or Google Play billing",
   "How Enterprise plans are contracted, renewed or ended isn't documented on Ideogram's public help pages",
   "Ideogram's API page doesn't say whether cancelling the subscription changes API access; API calls spend the same credits as the app",
   "How long Ideogram keeps a free account's images after a paid plan ends isn't stated",
   "When access ends after cancelling an App Store subscription isn't stated on Ideogram's iOS help page or Apple's cancel page"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked every route, pay_less and export fact against Ideogram's help pages and Apple's; all quotes are on their pages",
    "Web route: added the confirmation page and second Cancel subscription click (s50), that yearly plans run to the end of the prepaid year (s51), and that the account then moves to the free plan or pay as you go (s52)",
    "App Store route: only Plus and Pro are sold in the iOS app, and Team is web-only (s53, s54); added Apple's Subscriptions and Cancel Subscription steps (s55, s56)",
    "Pay less: plan changes the Plans page can't make go through support@ideogram.ai (s57); added the Pro prices and the monthly Team price (s58 to s60)",
    "Export: added the 50-video limit and that images download as JPEG without a plan (s61, s62)",
    "Rewrote the API note: Ideogram's API page says API calls use the app's credits and doesn't mention separate billing"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/ideogram",
 "json": "https://stackcut.io/exits/ideogram.json",
 "evidence": {
  "packet_revision": "64a0bdae70cd345343542ee8011ffb654c04387e3f491acfe33cf55bdd16ca2a",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "ideogram--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "ideogram--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}