{
 "id": "hinge",
 "name": "Hinge",
 "category": "dating",
 "website": "https://hinge.co",
 "domains": [
  "hinge.co"
 ],
 "summary": "Cancel Hinge+ or HingeX where you pay, at least 24 hours before renewal: Apple or Google Play subscription settings, or in the Hinge app (Account Settings, Cancel Subscription) for Hinge payment. Benefits last until the period ends. Deleting the app doesn't cancel; deleting the account forfeits Hinge payment time.",
 "routes": [
  {
   "channel": "apple_app_store",
   "applies_to": "Hinge+ or HingeX bought on iPhone through the App Store or Apple ID",
   "who": "The Apple Account that paid",
   "method": "platform_settings",
   "start_url": "https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/manageSubscriptions",
   "steps": [
    {
     "do": "Open your Apple subscriptions (Settings, then your name, then Subscriptions)",
     "expect": null
    },
    {
     "do": "Tap Hinge",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "An expiration message shows on the subscription, and there is no Cancel button",
   "effective": "You keep subscription benefits until the end of the subscription period",
   "notice": "Cancel at least 24 hours before the renewal date",
   "refund": "Hinge can't refund iOS purchases; Apple handles them",
   "fees": null,
   "source_ids": [
    "h1",
    "h2",
    "h19",
    "h21",
    "h23",
    "h24"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Hinge+ or HingeX bought on Android (always billed through Google Play)",
   "who": "The Google Account that paid",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Open your Google Play subscriptions page",
     "expect": null
    },
    {
     "do": "Tap Hinge",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and follow the instructions",
     "expect": null
    }
   ],
   "confirm_by": "Google Play offers Resubscribe for the subscription",
   "effective": "You keep subscription benefits until the end of the subscription period",
   "notice": "Cancel at least 24 hours before the renewal date",
   "refund": "Google manages refunds for Google Play purchases. Residents of the right-to-cancel states can get a full refund within 3 business days of subscribing by sending Hinge a signed, dated written notice.",
   "fees": null,
   "source_ids": [
    "h1",
    "h2",
    "h5",
    "h13",
    "h16",
    "h17",
    "h18",
    "h20",
    "h21",
    "h25"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Hinge+ or HingeX paid with Hinge payment (powered by Stripe) on iPhone; offered in the US only",
   "who": "The Hinge account holder; without the app, use the email address that receives Hinge subscription emails",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Open the Hinge app and tap the Gear icon to open Account Settings",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription and follow the prompts",
     "expect": null
    },
    {
     "do": "No longer have the app? Use the Cancel your subscription link in Hinge's help article, which leads to Stripe's steps, and use the email address where you receive Hinge subscription emails",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep subscription benefits until the end of the subscription period",
   "notice": "Cancel at least 24 hours before the renewal date",
   "refund": "Most purchases are non-refundable, but Hinge's Support Team handles requests for subscriptions bought in the last 14 days. Residents of AZ, CA, CO, CT, IL, IA, MN, NY, NC, OH, RI and WI can get a full refund within 3 business days of subscribing by mailing a signed, dated notice to Hinge, Attn: Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA.",
   "fees": null,
   "source_ids": [
    "h1",
    "h2",
    "h3",
    "h4",
    "h6",
    "h7",
    "h12",
    "h15",
    "h16",
    "h17",
    "h18",
    "h21",
    "h26",
    "h27"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Hinge works without a subscription: cancelling keeps your profile on the free version",
   "evidence": "documented",
   "source_ids": [
    "h22"
   ]
  },
  {
   "type": "downgrade",
   "what": "Drop from HingeX to Hinge+: cancel HingeX first, then subscribe to Hinge+",
   "evidence": "documented",
   "source_ids": [
    "h11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the subscription period",
  "data_kept": "Your profile stays on Hinge; cancelling doesn't remove it",
  "you_lose": [
   "Premium features such as seeing all your Incoming Likes at once and Advanced Preferences"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting the Hinge app or your account does not cancel an App Store or Google Play subscription",
   "With Hinge payment, deleting your Hinge account cancels at once and you lose any remaining paid time",
   "The 24-hour cutoff before renewal is set by Apple, Google and Stripe and can't be changed"
  ]
 },
 "sources": [
  {
   "id": "h1",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Subscriptions renew automatically unless canceled at least 24 hours before the next billing period.",
   "supports": "the 24-hour notice"
  },
  {
   "id": "h2",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Cancel at least 24 hours before your renewal date to avoid charges. This is required by Apple, Google, and Hinge payment (powered by Stripe) and cannot be changed.",
   "supports": "the 24-hour notice applies to every route"
  },
  {
   "id": "h3",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Tap the Gear Icon to open Account Settings.",
   "supports": "the in-app step for Hinge payment"
  },
  {
   "id": "h4",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Tap Cancel Subscription and follow the prompts.",
   "supports": "the final in-app step"
  },
  {
   "id": "h5",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Tap Cancel Subscription and follow the instructions.",
   "supports": "the final Android step"
  },
  {
   "id": "h6",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "You can Cancel your subscription at any time by following the steps provided by Stripe, our secure billing partner.",
   "supports": "cancelling Hinge payment without the app"
  },
  {
   "id": "h7",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Be sure to use the email address where you receive Hinge Subscription emails, even if it's different from the email linked to your Hinge account.",
   "supports": "which email to use with Stripe"
  },
  {
   "id": "h8",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Deleting the Hinge app or your account does NOT cancel your subscription.",
   "supports": "the agent tip for app store subscriptions"
  },
  {
   "id": "h9",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Deleting your Hinge account DOES immediately cancel your subscription.",
   "supports": "deleting the account cancels Hinge payment at once"
  },
  {
   "id": "h10",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "If you delete your Hinge account, you will permanently lose access to any remaining subscription benefits for your then-current subscription.",
   "supports": "deleting the account forfeits paid time"
  },
  {
   "id": "h11",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "To downgrade from HingeX to Hinge+, you'll need to cancel your HingeX subscription first, then subscribe to Hinge+.",
   "supports": "the downgrade path"
  },
  {
   "id": "h12",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "Hinge Attn: Cancellations P.O. Box 25472 Dallas, Texas 75225, USA",
   "supports": "the mailing address for written cancellation notices"
  },
  {
   "id": "h13",
   "url": "https://help.hinge.co/hc/en-us/articles/36311070196243-Subscribing-to-Hinge-or-HingeX",
   "title": "Subscribing to Hinge + or HingeX",
   "publisher": "vendor",
   "quote": "Android users: Your purchase will be processed through Google Play.",
   "supports": "Android purchases are billed by Google Play"
  },
  {
   "id": "h14",
   "url": "https://help.hinge.co/hc/en-us/articles/36311070196243-Subscribing-to-Hinge-or-HingeX",
   "title": "Subscribing to Hinge + or HingeX",
   "publisher": "vendor",
   "quote": "Subscriptions give daters access to premium features, like seeing all your Incoming Likes at once and setting Advanced Preferences.",
   "supports": "what you lose"
  },
  {
   "id": "h15",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "If you purchased a subscription in the last 14 days, contact our Support Team with your refund request.",
   "supports": "the 14-day refund request for Hinge payment"
  },
  {
   "id": "h16",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "If you live in one of the following states, you can request a full refund within 3 business days of subscribing.",
   "supports": "the 3-business-day right to cancel"
  },
  {
   "id": "h17",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, and Wisconsin.",
   "supports": "which states"
  },
  {
   "id": "h18",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "Mail or deliver a signed and dated notice stating you are canceling your subscription.",
   "supports": "how to use the right to cancel for Hinge payment and Android"
  },
  {
   "id": "h19",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "Hinge cannot issue refunds for iOS purchases, these are handled directly by Apple.",
   "supports": "Apple refunds"
  },
  {
   "id": "h20",
   "url": "https://help.hinge.co/hc/en-us/articles/13198710538515-How-can-I-request-a-refund",
   "title": "How can I request a refund?",
   "publisher": "vendor",
   "quote": "Google manages refund requests for purchases made through Google Play.",
   "supports": "Google Play refunds"
  },
  {
   "id": "h21",
   "url": "https://hinge.co/terms",
   "title": "Hinge Terms of Use",
   "publisher": "vendor",
   "quote": "If you cancel your subscription, you will continue to have access to your subscription benefits until the end of your subscription period, at which point it will expire.",
   "supports": "when access ends"
  },
  {
   "id": "h22",
   "url": "https://hinge.co/terms",
   "title": "Hinge Terms of Use",
   "publisher": "vendor",
   "quote": "Because our Services may be utilized without a subscription, canceling your subscription does not remove your profile from our Services.",
   "supports": "the free version and what is kept"
  },
  {
   "id": "h23",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "h24",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm with Apple"
  },
  {
   "id": "h25",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "For the subscription you want to restart, click Resubscribe.",
   "supports": "how to confirm on Google Play (Resubscribe appears)"
  },
  {
   "id": "h26",
   "url": "https://help.hinge.co/hc/en-us/articles/36311108859411-Adjusting-or-Canceling-Your-Subscription",
   "title": "Adjusting or Canceling Your Subscription",
   "publisher": "vendor",
   "quote": "Hinge payment is currently limited to the US.",
   "supports": "Hinge payment is offered in the US only"
  },
  {
   "id": "h27",
   "url": "https://hinge.co/terms",
   "title": "Hinge Terms of Use",
   "publisher": "vendor",
   "quote": "Generally, all purchases are final and nonrefundable, and there are no refunds or credits for partially used or unused subscription periods",
   "supports": "purchases are generally non-refundable"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The help article's Cancel your subscription link for Hinge payment without the app goes through a Hinge redirect (hinge.onelink.me) to Stripe; the Stripe page itself was not checked",
   "How Hinge confirms a Hinge payment cancellation is not described",
   "Plan prices are not on these pages, so the saving from Hinge+ over HingeX could not be quoted"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "h6: re-copied the quote word for word (the page says 'provided by Stripe', not 'provided through Stripe')",
    "Hinge payment route: no-app step now points to the help article's Cancel your subscription link to Stripe",
    "Added h26 (Hinge payment is limited to the US) and h27 (purchases are generally non-refundable) to back existing claims"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/hinge",
 "json": "https://stackcut.io/exits/hinge.json",
 "evidence": {
  "packet_revision": "420339d58dedc82d4477974a088c096e9623a1f8b009f0d3cea7e98006bfbee0",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "hinge--apple-app-store--r1",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "hinge--google-play--r2",
    "channel": "google_play",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "hinge--direct-app--r3",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}