{
 "id": "grubhub_plus",
 "name": "Grubhub+",
 "category": "shopping_memberships",
 "website": "https://www.grubhub.com",
 "domains": [
  "grubhub.com",
  "seamless.com"
 ],
 "summary": "On grubhub.com or seamless.com open the top-right menu, then Grubhub+, Cancel membership and Confirm (in the app: Account, Grubhub+ membership, Manage Membership). Cancel 24+ hours before renewal; no refunds. Gotcha: Grubhub+ from Amazon Prime is cancelled by unlinking Grubhub in your Amazon account.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Paid Grubhub+ memberships (monthly or annual) billed by Grubhub, including through Seamless",
   "who": "The account holder, signed in on grubhub.com or seamless.com",
   "method": "self_serve",
   "start_url": "https://www.grubhub.com",
   "steps": [
    {
     "do": "Go to grubhub.com or seamless.com and log in",
     "expect": null
    },
    {
     "do": "Click the drop-down menu in the upper right-hand corner and choose Grubhub+",
     "expect": "Cancel membership"
    },
    {
     "do": "Click Cancel membership",
     "expect": "Confirm Cancel membership"
    },
    {
     "do": "Confirm Cancel membership",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Membership offers continue through the end of the current membership period (Special Offers may end sooner); cancelling during a promotional period may end offers immediately",
   "notice": "Cancel at least 24 hours before the next scheduled payment, e.g. by 11:59:59 PM ET on December 31 for a January 1 renewal",
   "refund": "No refund or credit unless Grubhub decides otherwise",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s6",
    "s7",
    "s8",
    "s14"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Paid Grubhub+ memberships managed in the Grubhub app on iOS or Android",
   "who": "The account holder, logged in to the Grubhub app",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Log in to the Grubhub app and tap the Account icon",
     "expect": "Grubhub+ membership"
    },
    {
     "do": "Open Grubhub+ membership and select Manage Membership",
     "expect": "Cancel membership"
    },
    {
     "do": "Tap Cancel membership, then confirm Cancel membership",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Membership offers continue through the end of the current membership period (Special Offers may end sooner); cancelling during a promotional period may end offers immediately",
   "notice": "Cancel at least 24 hours before the next scheduled payment",
   "refund": "No refund or credit unless Grubhub decides otherwise",
   "fees": null,
   "source_ids": [
    "s1",
    "s3",
    "s4",
    "s5",
    "s8"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "applies_to": "Grubhub+ Membership for Amazon Prime Members (free Grubhub+ for U.S. Prime members, activated by linking Amazon Prime); employer-funded corporate Grubhub+ follows the employer's subscription instead",
   "who": "The Amazon account holder who linked Grubhub",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On Amazon, open the Your Account page and go to Manage apps & services with data access",
     "expect": "Grubhub"
    },
    {
     "do": "Unlink your Grubhub and Amazon accounts, or ask Grubhub customer support to cancel the membership",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Cancelling or ending Amazon Prime ends the Prime-linked Grubhub+ membership and its benefits immediately; pausing Prime deactivates it",
   "notice": null,
   "refund": null,
   "fees": "None: there is no Grubhub+ membership fee for Prime members",
   "source_ids": [
    "s9",
    "s10",
    "s11",
    "s12",
    "s13",
    "s15",
    "s17",
    "s18",
    "s19"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "bundle",
   "what": "Amazon Prime members in the U.S. can get Grubhub+ with no Grubhub+ membership fee by linking their Amazon and Grubhub accounts",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s19"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current membership period (Special Offers may end sooner)",
  "data_kept": null,
  "you_lose": [
   "$0 delivery fees and lower service fees on eligible orders",
   "5% back on pickup orders as Grubhub+ Credit"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel at least 24 hours before the next scheduled payment (11:59:59 PM ET the day before renewal)",
   "Grubhub and Seamless share one Grubhub+ membership, so cancel on either site",
   "Grubhub+ from Amazon Prime is cancelled by unlinking Grubhub in your Amazon account, and it ends if Prime ends",
   "Some third-party promotional offers must be cancelled through that third party, not Grubhub"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "You can cancel your Grubhub+ membership within the app or at grubhub.com up to 24 hours prior to the next scheduled payment to avoid further charges.",
   "supports": "where to cancel and the 24-hour notice"
  },
  {
   "id": "s2",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "For example, if the next-scheduled renewal date is January 1, you must cancel by 11:59:59 PM ET on December 31",
   "supports": "the exact cutoff"
  },
  {
   "id": "s3",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "If you cancel your Grubhub+ membership, you will not receive a refund or credit unless otherwise permitted by Grubhub in its sole discretion",
   "supports": "no refund"
  },
  {
   "id": "s4",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "but you can continue to enjoy Membership Offers through the end of your then-current membership period except that Special Offers may be terminated sooner.",
   "supports": "when access ends"
  },
  {
   "id": "s5",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "Tap on the Account icon Navigate to Grubhub+ membership menu option Select Manage Membership button Tap Cancel membership Confirm Cancel membership",
   "supports": "the app steps"
  },
  {
   "id": "s6",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "Click on the drop-down menu in the upper right-hand corner Navigate to Grubhub+ menu option Click Cancel membership Confirm Cancel membership",
   "supports": "the desktop steps"
  },
  {
   "id": "s7",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "Desktop Users: Navigate to grubhub.com or seamless.com Log in to your account",
   "supports": "desktop start, on Grubhub or Seamless"
  },
  {
   "id": "s8",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "If you cancel Grubhub+ before the Promotional Offer period has expired, Grubhub will not charge you for the Grubhub+ membership and some or all Membership Offers may immediately terminate.",
   "supports": "cancelling during a promotion"
  },
  {
   "id": "s9",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "You can cancel your Grubhub+ membership by visiting the “Manage apps & services with data access” within the “Your Account” page on Amazon and unlink your Grubhub and Amazon accounts.",
   "supports": "the Prime-linked route"
  },
  {
   "id": "s10",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "You can also contact Grubhub customer support to help cancel your Grubhub+ membership.",
   "supports": "support can cancel it"
  },
  {
   "id": "s11",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "Cancelation or termination of your Amazon Prime membership will result in termination of your Grubhub+ Membership for Amazon Prime Members and benefits.",
   "supports": "Prime ending ends it"
  },
  {
   "id": "s12",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "certain Promotional Offers involving third party services (a) may require members to cancel through the applicable third-party channel and not through Grubhub",
   "supports": "third-party offers cancel with the third party"
  },
  {
   "id": "s13",
   "url": "https://lp.grubhub.com/partner/grubhub-amazon-prime/",
   "title": "Prime member? Get FREE Grubhub+ (Grubhub)",
   "publisher": "vendor",
   "quote": "Grubhub & Amazon Prime have teamed up to give you the benefits of Grubhub+ with no expiration and no Grubhub+ membership fees.",
   "supports": "the Prime bundle"
  },
  {
   "id": "s14",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "Only one Grubhub+ membership is permitted per Grubhub account (including Seamless).",
   "supports": "Grubhub and Seamless share a membership"
  },
  {
   "id": "s15",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "If you have an employer-funded Grubhub+ membership through your employer, your membership will begin and end in accordance with the terms of your employer’s corporate subscription",
   "supports": "employer-funded memberships"
  },
  {
   "id": "s16",
   "url": "https://lp.grubhub.com/partner/grubhub-amazon-prime/",
   "title": "Prime member? Get FREE Grubhub+ (Grubhub)",
   "publisher": "vendor",
   "quote": "$0 delivery and lower service fees See instant savings on orders $12+ 5% back on pickup Earn Grubhub+ Credit for future orders",
   "supports": "benefits lost on cancelling"
  },
  {
   "id": "s17",
   "url": "https://lp.grubhub.com/partner/grubhub-amazon-prime/",
   "title": "Prime member? Get FREE Grubhub+ (Grubhub)",
   "publisher": "vendor",
   "quote": "Cancelation or termination of your Amazon Prime membership will result in immediate termination of the Grubhub+ membership and benefits.",
   "supports": "Prime ending ends the linked Grubhub+ at once"
  },
  {
   "id": "s18",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "If you pause your Amazon Prime membership, your Grubhub+ Membership for Amazon Prime Members will be deactivated.",
   "supports": "pausing Prime deactivates it"
  },
  {
   "id": "s19",
   "url": "https://lp.grubhub.com/legal/plus/",
   "title": "Grubhub+ Membership Terms of Use (last modified October 28 2025)",
   "publisher": "vendor",
   "quote": "The Grubhub+ Membership for Amazon Prime Members is available for active and authenticated Amazon Prime members in the U.S. only.",
   "supports": "the Prime offer is U.S. only"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Grubhub's help center (grubhub.com/help) couldn't be read, so the steps come from the Grubhub+ Membership Terms",
   "How Grubhub confirms a cancellation (email or status) is not documented",
   "Whether Grubhub+ can be billed through Apple or Google Play is not documented",
   "Current monthly, annual and Student prices were not found on pages we could read",
   "What happens to unused Grubhub+ Credit after cancelling is not documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "App route: added the promotional-period caveat (offers may end at once if cancelled during a promotion), as on the web route",
    "Prime route: ending Prime ends the linked Grubhub+ immediately; pausing Prime deactivates it (new sources s17, s18)",
    "Prime route and bundle: marked U.S. only (new source s19)",
    "All 16 original quotes re-confirmed on lp.grubhub.com; the Grubhub help center still couldn't be read, so Apple/Google Play billing stays unverified"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.grubhub.com/help/privacy/manage-your-data",
  "difficulty": "medium",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/grubhub_plus",
 "json": "https://stackcut.io/exits/grubhub_plus.json",
 "evidence": {
  "packet_revision": "50c4f348209519eadeb0deaf5ef703af00b4b25e665767babfb39d20f95a845a",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "grubhub-plus--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "grubhub-plus--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "grubhub-plus--reseller-or-partner--r3",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}