{
 "id": "grammarly",
 "name": "Grammarly",
 "category": "productivity",
 "website": "https://www.grammarly.com",
 "domains": [
  "grammarly.com"
 ],
 "summary": "Cancel at account.grammarly.com: Your account, Subscription, Cancel Subscription, Continue, pick a reason, Cancel Subscription. Paid features last to the period's end, but a free trial ends at once. Refunds only where law requires. App Store purchases cancel with Apple. Cancelling also ends linked Superhuman suite apps.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Grammarly Pro, Plus and Business plans (and Superhuman plans) billed by Grammarly",
   "who": "The account holder; on team plans, an admin",
   "method": "self_serve",
   "start_url": "https://account.grammarly.com/subscription",
   "steps": [
    {
     "do": "Sign in and open the Account tab in the left sidebar, then Your account, then Subscription",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription at the bottom of the page",
     "expect": "a window with Continue"
    },
    {
     "do": "Click Continue",
     "expect": "a list of reasons"
    },
    {
     "do": "Choose a reason and click Cancel Subscription",
     "expect": null
    },
    {
     "do": "Admins of a team plan: instead go to the Subscription page at account.grammarly.com/admin/subscription, scroll to the bottom and click Cancel Subscription, click Yes, continue, then choose a reason and click Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Automatic renewal stops; all paid features stay available until the end of the current subscription period. A free trial ends immediately and the account converts to the free version",
   "notice": "Cancel before the end of the current billing cycle to stop the renewal",
   "refund": "Refunds are issued only if required by law; payments made in error can be reviewed through a support request",
   "fees": null,
   "source_ids": [
    "r15",
    "r1",
    "r2",
    "r3",
    "r4",
    "r10",
    "r13",
    "r8",
    "r16",
    "r12",
    "s18",
    "s19"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Grammarly subscriptions bought through the App Store (billed by Apple)",
   "who": "The Apple Account that bought the subscription",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On your iPhone or iPad, open Settings and tap your name",
     "expect": "Subscriptions"
    },
    {
     "do": "Tap Subscriptions, then Grammarly",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Tap Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "Grammarly shows an expiration message and no Cancel button in Subscriptions",
   "effective": null,
   "notice": "Apple asks you to cancel a trial at least 24 hours before it ends",
   "refund": "Contact Apple to request a refund",
   "fees": null,
   "source_ids": [
    "r6",
    "r9",
    "a1",
    "a2",
    "a3"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Use Grammarly's free version (a cancelled free trial converts to it without charges)",
   "evidence": "documented",
   "source_ids": [
    "r12"
   ]
  },
  {
   "type": "seat_reduction",
   "what": "On a team subscription, remove seats instead of cancelling (Add or remove seats)",
   "evidence": "documented",
   "source_ids": [
    "r11"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current subscription period (a free trial ends immediately)",
  "data_kept": null,
  "you_lose": [
   "Paid features once the subscription period ends"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The flow shows a window with Continue, then asks for a cancellation reason before the final Cancel Subscription",
  "tips": [
   "If there is no cancellation button, you are probably signed in to the wrong account",
   "On a phone, use account.grammarly.com in the browser to cancel a Grammarly-billed plan",
   "For Superhuman users, cancelling through the Grammarly account cancels across the whole Superhuman suite",
   "Promo prices last one subscription period; renewals are at the standard rate"
  ]
 },
 "sources": [
  {
   "id": "r1",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Sign in to your account and click on the Account tab in the left sidebar. Click on Your account → Subscription in the menu that appears next.",
   "supports": "where the web flow starts"
  },
  {
   "id": "r2",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Click Cancel Subscription at the bottom of the page. In the window that appears next, click Continue.",
   "supports": "the cancel steps"
  },
  {
   "id": "r3",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Choose a reason for cancellation and click Cancel Subscription.",
   "supports": "the final step"
  },
  {
   "id": "r4",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "Canceling a subscription stops its automatic renewal, but you will still have access to all paid features for the duration of your current subscription period.",
   "supports": "when access ends"
  },
  {
   "id": "r5",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you're a Superhuman user, canceling your subscription through your associated Grammarly account will apply across all other applications in the Superhuman suite.",
   "supports": "the Superhuman tip"
  },
  {
   "id": "r6",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you purchased a subscription from the App Store, please visit this page: Cancel a subscription from Apple",
   "supports": "the Apple route"
  },
  {
   "id": "r7",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you're using a mobile device, you can cancel your subscription at account.grammarly.com.",
   "supports": "the mobile browser tip"
  },
  {
   "id": "r8",
   "url": "https://support.grammarly.com/hc/en-us/articles/360049189071-Can-I-get-a-refund",
   "title": "Can I get a refund?",
   "publisher": "vendor",
   "quote": "However, as outlined in our Terms of Service, refunds are issued only if required by law.",
   "supports": "the refund policy"
  },
  {
   "id": "r9",
   "url": "https://support.grammarly.com/hc/en-us/articles/360049189071-Can-I-get-a-refund",
   "title": "Can I get a refund?",
   "publisher": "vendor",
   "quote": "Note: If you purchased your subscription from the App Store, contact Apple to request a refund.",
   "supports": "Apple handles App Store refunds"
  },
  {
   "id": "r10",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000930251-Cancel-automatic-renewal-of-my-subscription",
   "title": "Cancel automatic renewal of my subscription",
   "publisher": "vendor",
   "quote": "Included in: Superhuman Pro, Superhuman Business, Grammarly Pro, Grammarly Plus, and Grammarly Business plans Managed by: Admins",
   "supports": "which plans, and that admins manage team plans"
  },
  {
   "id": "r11",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000930251-Cancel-automatic-renewal-of-my-subscription",
   "title": "Cancel automatic renewal of my subscription",
   "publisher": "vendor",
   "quote": "If you'd like to change the number of seats in your team subscription, follow the steps in this article: Add or remove seats",
   "supports": "removing seats"
  },
  {
   "id": "r12",
   "url": "https://support.grammarly.com/hc/en-us/articles/31475970390285-How-do-I-cancel-my-free-trial",
   "title": "How do I cancel my free trial?",
   "publisher": "vendor",
   "quote": "After canceling, your free trial will end immediately, and your account will be converted to the free version without any charges.",
   "supports": "the free version, and trials end at once"
  },
  {
   "id": "r13",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090112",
   "title": "How am I charged for my subscription?",
   "publisher": "vendor",
   "quote": "Your subscription will automatically renew unless you cancel it before the end of the current billing cycle.",
   "supports": "the notice"
  },
  {
   "id": "r14",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090172-How-do-I-cancel-my-subscription",
   "title": "How do I cancel my subscription?",
   "publisher": "vendor",
   "quote": "If you don't see the cancellation button, please make sure you're logged in to the correct account.",
   "supports": "the wrong-account tip"
  },
  {
   "id": "r15",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090012-Manage-your-subscription",
   "title": "Manage your subscription",
   "publisher": "vendor",
   "quote": "On a mobile device, you can access your subscription settings at account.grammarly.com/subscription.",
   "supports": "the start URL"
  },
  {
   "id": "r16",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090132",
   "title": "Subscriptions Billing Policy",
   "publisher": "vendor",
   "quote": "If you have been charged by mistake or there has been an error in billing, please submit a support request detailing the issue.",
   "supports": "payments made in error"
  },
  {
   "id": "r17",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000090132",
   "title": "Subscriptions Billing Policy",
   "publisher": "vendor",
   "quote": "If you upgrade at a promotional rate, your subscription will be set to renew at a standard rate.",
   "supports": "the promo-price tip"
  },
  {
   "id": "a1",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "the Apple steps"
  },
  {
   "id": "a2",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "a3",
   "url": "https://support.apple.com/en-us/118428",
   "title": "Cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "trial notice on Apple"
  },
  {
   "id": "s18",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000930251-Cancel-automatic-renewal-of-my-subscription",
   "title": "Cancel automatic renewal of my subscription",
   "publisher": "vendor",
   "quote": "Go to the Subscription page. Scroll down to the bottom of the page",
   "supports": "where admins start (account.grammarly.com/admin/subscription)"
  },
  {
   "id": "s19",
   "url": "https://support.grammarly.com/hc/en-us/articles/115000930251-Cancel-automatic-renewal-of-my-subscription",
   "title": "Cancel automatic renewal of my subscription",
   "publisher": "vendor",
   "quote": "Click Yes, continue. Choose a reason for cancellation and click Cancel Subscription.",
   "supports": "the admin confirmation and final steps"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "How to confirm a web cancellation (email or status) is not described",
   "What happens to documents after a paid plan ends is stated only for cancelled free trials (documents kept)",
   "A Google Play route is not documented by Grammarly",
   "Any discount offered in the cancel flow is not documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "fixed",
   "notes": [
    "Summary, effective and access_until: a free trial ends as soon as you cancel",
    "Web route: added the admin flow for team plans (account.grammarly.com/admin/subscription, Cancel Subscription, Yes, continue, reason)"
   ]
  }
 },
 "delete_account": {
  "url": "https://app.grammarly.com/profile/account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "grammarly",
  "name": "Grammarly",
  "recipes": [
   {
    "id": "replace-grammarly",
    "title": "Writing assistant",
    "best_year_one_net": 130
   }
  ]
 },
 "page": "https://stackcut.io/cancel/grammarly",
 "json": "https://stackcut.io/exits/grammarly.json",
 "evidence": {
  "packet_revision": "92fd2c7960527d0cb4a7f76c175d71aeaa173b7295ee8006ca8b6b890e192c68",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "grammarly--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "grammarly--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}