{
 "id": "gptzero",
 "name": "GPTZero",
 "category": "ai_tools",
 "website": "https://gptzero.me",
 "domains": [
  "gptzero.me"
 ],
 "summary": "Sign in to app.gptzero.me and choose Settings, then Cancel Plan (or Manage Billing) in the left sidebar; the cancellation takes effect at the end of the current paid term. Pausing for up to 3 months is offered in the same menu. Refunds are by request to support, reviewed case by case.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "GPTZero paid plans (monthly or annual) bought on the GPTZero website",
   "who": "The account holder, signed in",
   "method": "self_serve",
   "start_url": "https://app.gptzero.me/app/settings-billing",
   "steps": [
    {
     "do": "Log in to your GPTZero account at app.gptzero.me",
     "expect": null
    },
    {
     "do": "In the left sidebar, go to Settings, then Cancel Plan (the billing page is Settings, Manage billing)",
     "expect": "an option to Pause your membership in the same menu"
    },
    {
     "do": "Choose the cancel or unsubscribe option for your current plan",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "The cancellation takes effect at the end of the current paid term",
   "notice": null,
   "refund": "To ask for a refund (for example, if you're unsatisfied with accuracy), contact GPTZero support with your account email, the reason and any issues; the team reviews each request under its refund policy",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "t1",
    "t2",
    "t3"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Pause your subscription for one, two or three months under Settings, Manage billing (the same menu as Cancel Plan)",
   "evidence": "documented",
   "source_ids": [
    "s2",
    "s8",
    "s9"
   ]
  },
  {
   "type": "downgrade",
   "what": "To move to a smaller plan, cancel your current plan in Settings, Manage Billing first, then come back and select the new plan",
   "evidence": "documented",
   "source_ids": [
    "s10"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Annual billing is offered alongside monthly; the pricing page shows Annual (Save 45%)",
   "evidence": "documented",
   "source_ids": [
    "s11",
    "s12"
   ]
  },
  {
   "type": "free_plan",
   "what": "Keep the free plan: GPTZero's help says there are no major differences for general use; paid plans mainly allow more characters per request and more documents per batch upload",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14",
    "s6"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current paid term",
  "data_kept": null,
  "you_lose": [
   "The paid plan's larger limits on characters per request and documents per batch upload"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Pause (for one, two or three months) is offered in the same menu as Cancel Plan",
  "tips": [
   "Charges recur until you cancel: GPTZero bills the chosen plan automatically, including at the end of a free trial",
   "On the Free plan there is no subscription to cancel",
   "Deleting the account is a separate step: Settings (gear icon), scroll to the bottom, Delete my account, enter your email and click Confirm",
   "Schools or departments that want a contract arrange it through GPTZero sales (gptzero.me/contact-us); contract cancellation terms aren't published",
   "Support phone listed in the Terms of Use: +1-626-389-2924"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.gptzero.me/articles/6100283350-how-do-i-cancel-my-plan",
   "title": "How do I cancel my plan?",
   "publisher": "vendor",
   "quote": "Please go to Settings > Cancel Plan found on the left sidebar to cancel your plan.",
   "supports": "where to cancel"
  },
  {
   "id": "s2",
   "url": "https://support.gptzero.me/articles/6100283350-how-do-i-cancel-my-plan",
   "title": "How do I cancel my plan?",
   "publisher": "vendor",
   "quote": "If you just need to take a break, we do have an option to Pause your membership under the same menu.",
   "supports": "pause is offered in the cancel menu"
  },
  {
   "id": "s3",
   "url": "https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund",
   "title": "How to cancel your GPTZero subscription and request a refund",
   "publisher": "vendor",
   "quote": "If you want to cancel your GPTZero subscription, you can do so by visiting your account settings.",
   "supports": "cancelling in account settings"
  },
  {
   "id": "s4",
   "url": "https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund",
   "title": "How to cancel your GPTZero subscription and request a refund",
   "publisher": "vendor",
   "quote": "Look for the cancel or unsubscribe option in your current plan settings",
   "supports": "the cancel option"
  },
  {
   "id": "s5",
   "url": "https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund",
   "title": "How to cancel your GPTZero subscription and request a refund",
   "publisher": "vendor",
   "quote": "Our team will review your request and work with you to resolve any concerns or process your refund according to our refund policy.",
   "supports": "how refund requests are handled"
  },
  {
   "id": "s6",
   "url": "https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund",
   "title": "How to cancel your GPTZero subscription and request a refund",
   "publisher": "vendor",
   "quote": "If you're on the Free plan, you don't have an active subscription to cancel, but you can stop using the service at any time.",
   "supports": "free users have nothing to cancel"
  },
  {
   "id": "s7",
   "url": "https://support.gptzero.me/articles/4356485841-how-to-cancel-your-gptzero-subscription-and-request-a-refund",
   "title": "How to cancel your GPTZero subscription and request a refund",
   "publisher": "vendor",
   "quote": "If you're unsatisfied with GPTZero's accuracy or performance and would like to request a refund, please contact our support team directly.",
   "supports": "requesting a refund"
  },
  {
   "id": "s8",
   "url": "https://support.gptzero.me/articles/1790334771-how-can-i-pause-my-subscription",
   "title": "How can I pause my subscription?",
   "publisher": "vendor",
   "quote": "You will have the option to pause your subscription for one, two or three months.",
   "supports": "pause lengths"
  },
  {
   "id": "s9",
   "url": "https://support.gptzero.me/articles/6100283350-how-do-i-cancel-my-plan",
   "title": "How do I cancel my plan?",
   "publisher": "vendor",
   "quote": "You can pause your subscription for up to 3 months at a time.",
   "supports": "the pause limit"
  },
  {
   "id": "s10",
   "url": "https://support.gptzero.me/articles/9984857255-how-do-i-downgrade-my-plan",
   "title": "How do I downgrade my plan?",
   "publisher": "vendor",
   "quote": "Please go to Settings -> Manage Billing found on the left sidebar to cancel your plan first and come back here to select a new plan.",
   "supports": "how to downgrade"
  },
  {
   "id": "s11",
   "url": "https://support.gptzero.me/articles/9783812961-do-you-have-an-annual-billing-option",
   "title": "Do you have an annual billing option?",
   "publisher": "vendor",
   "quote": "Yes, we offer both annual and monthly billing plans.",
   "supports": "annual billing exists"
  },
  {
   "id": "s12",
   "url": "https://gptzero.me/pricing",
   "title": "GPTZero pricing",
   "publisher": "vendor",
   "quote": "Annual (Save 45%)",
   "supports": "the annual saving"
  },
  {
   "id": "s13",
   "url": "https://support.gptzero.me/articles/1272562776-what-is-the-difference-between-the-free-and-paid-for-plans",
   "title": "What is the difference between the free and paid for plans?",
   "publisher": "vendor",
   "quote": "There are no major differences for general use between the free and the paid plans.",
   "supports": "the free plan"
  },
  {
   "id": "s14",
   "url": "https://support.gptzero.me/articles/1272562776-what-is-the-difference-between-the-free-and-paid-for-plans",
   "title": "What is the difference between the free and paid for plans?",
   "publisher": "vendor",
   "quote": "Otherwise, the main difference between the Free and Paid plans is the number of characters you can include in a single request",
   "supports": "what the free plan limits"
  },
  {
   "id": "s15",
   "url": "https://support.gptzero.me/articles/9148760542-how-do-i-delete-my-account",
   "title": "How do I delete my account?",
   "publisher": "vendor",
   "quote": "Enter your email address and click Confirm",
   "supports": "the account deletion step"
  },
  {
   "id": "s16",
   "url": "https://support.gptzero.me/articles/5086583307-can-i-purchase-a-license-for-my-school-or-department",
   "title": "Can I purchase a license for my school or department?",
   "publisher": "vendor",
   "quote": "Alternately, if you would like a contract in place, please contact sales",
   "supports": "contracts go through sales"
  },
  {
   "id": "t1",
   "url": "https://gptzero.me/terms-of-use.html",
   "title": "GPTZero Terms of Use",
   "publisher": "vendor",
   "quote": "You can cancel your subscription at any time by logging into your account.",
   "supports": "cancel at any time in the account"
  },
  {
   "id": "t2",
   "url": "https://gptzero.me/terms-of-use.html",
   "title": "GPTZero Terms of Use",
   "publisher": "vendor",
   "quote": "Your cancellation will take effect at the end of the current paid term.",
   "supports": "when cancelling takes effect"
  },
  {
   "id": "t3",
   "url": "https://gptzero.me/terms-of-use.html",
   "title": "GPTZero Terms of Use",
   "publisher": "vendor",
   "quote": "you consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until you notify us of your cancellation",
   "supports": "charges recur until you cancel"
  },
  {
   "id": "t4",
   "url": "https://gptzero.me/terms-of-use.html",
   "title": "GPTZero Terms of Use",
   "publisher": "vendor",
   "quote": "The account will be charged according to the user's chosen subscription at the end of the free trial.",
   "supports": "trials convert to paid"
  },
  {
   "id": "t5",
   "url": "https://gptzero.me/terms-of-use.html",
   "title": "GPTZero Terms of Use",
   "publisher": "vendor",
   "quote": "or call us at +1-626-389-2924",
   "supports": "the support phone number"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "The help articles describe the cancel location two ways (Settings, Cancel Plan in the left sidebar; and Subscription Plans in account settings); the screens after clicking cancel and any confirmation email are not described",
   "How a Team or Enterprise subscription is cancelled (and who can do it) is not documented; the help center only covers deleting a team and changing its owner",
   "The refund policy that support applies isn't published in GPTZero's help center or Terms of Use",
   "What GPTZero keeps (scan history, documents) after cancelling, and any data export, are not documented",
   "GPTZero's help pages don't mention App Store or Google Play billing"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Re-checked the route, pay_less and tips against GPTZero's help articles and Terms of Use; route facts confirmed (the Cancel Plan link opens app.gptzero.me/app/settings-billing)",
    "Removed an undocumented 'confirm' step from the cancel steps",
    "Free plan: the 'no major differences' claim is now attributed to GPTZero's help article"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/gptzero",
 "json": "https://stackcut.io/exits/gptzero.json",
 "evidence": {
  "packet_revision": "1b7482313f45c698df91bea45cdbc720d950977ef8adb438087eaa72cf874df2",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "gptzero--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}