{
 "id": "google_fi",
 "name": "Google Fi Wireless",
 "category": "communication",
 "website": "https://fi.google.com/",
 "domains": [
  "fi.google.com",
  "google.com"
 ],
 "summary": "Cancel in the Google Fi app or website. If keeping your number, initiate a port and leave service active until it completes; financed devices may be charged off in full.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Google Fi individual or group service",
   "who": "Google Fi account owner or an authorized group member",
   "method": "self_serve",
   "start_url": "https://fi.google.com/account",
   "steps": [
    {
     "do": "Sign in to the Google Fi website, open Account, then Manage plan and Cancel service",
     "expect": "Cancel service"
    },
    {
     "do": "Follow the prompts and choose whether to transfer your number, transfer it to Google Voice, or give it up",
     "expect": null
    }
   ],
   "confirm_by": "A cancellation notice in your signed-in account; when porting, service ends after the new carrier completes the transfer",
   "effective": "When cancellation completes; if transferring your number, service remains active until the new carrier completes the transfer. The exact non-port end time is not specified.",
   "notice": null,
   "refund": null,
   "fees": "No termination fee; financed-device balances and applicable service charges remain due",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6"
   ]
  },
  {
   "channel": "direct_app",
   "applies_to": "Google Fi individual or group service",
   "who": "Google Fi account owner or an authorized group member",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "In the Google Fi app, tap Account, then Manage plan, then Cancel service",
     "expect": "Cancel service"
    },
    {
     "do": "Follow the prompts to finish or start a number transfer",
     "expect": null
    }
   ],
   "confirm_by": "A cancellation notice in the app; when porting, service ends after the new carrier completes the transfer",
   "effective": "When cancellation completes; if transferring your number, service remains active until the new carrier completes the transfer. The exact non-port end time is not specified.",
   "notice": null,
   "refund": null,
   "fees": "No termination fee; financed-device balances and applicable service charges remain due",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6"
   ]
  }
 ],
 "sources": [
  {
   "id": "s1",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "You can cancel your Google Fi service at any time. There are no termination fees.",
   "supports": "service can be cancelled any time without termination fee"
  },
  {
   "id": "s2",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "Cancel service.",
   "supports": "in-app and web menu path"
  },
  {
   "id": "s3",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "Your Google Fi service remains active until your number successfully transfers to your new carrier.",
   "supports": "porting cancellation effective timing"
  },
  {
   "id": "s4",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "If you finance your device with Google Fi, you're charged the full balance when you close your account.",
   "supports": "remaining financed device balance due"
  },
  {
   "id": "s5",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "Unlimited plans: If you cancel before the end of your billing cycle, you are still responsible for the full month of service charges.",
   "supports": "unlimited final billing"
  },
  {
   "id": "s6",
   "url": "https://support.google.com/fi/answer/6079398?hl=en",
   "title": "Cancel your Google Fi service",
   "publisher": "vendor",
   "quote": "After you cancel your service, you get 2 final billing statements, and the entire billing and refund process can take up to 90 days to complete.",
   "supports": "final billing window"
  },
  {
   "id": "s7",
   "url": "https://support.google.com/fi/answer/6079346?hl=en",
   "title": "Stop your Google Fi service temporarily",
   "publisher": "vendor",
   "quote": "You can suspend, or pause, your Google Fi service for a short period of time.",
   "supports": "temporary pause exists"
  },
  {
   "id": "s8",
   "url": "https://support.google.com/fi/answer/6079346?hl=en",
   "title": "Stop your Google Fi service temporarily",
   "publisher": "vendor",
   "quote": "In the Flexible plan, depending on when you paused your service, you won't be charged or you'll get partial credit for the days when your service was paused.",
   "supports": "Flexible plan pause billing effect"
  },
  {
   "id": "s9",
   "url": "https://support.google.com/fi/answer/6079346?hl=en",
   "title": "Stop your Google Fi service temporarily",
   "publisher": "vendor",
   "quote": "You'll still be charged for device protection or Pixel Care+ and financing.",
   "supports": "ongoing financing and device protection charges during pause"
  },
  {
   "id": "s10",
   "url": "https://support.google.com/fi/answer/6079346?hl=en",
   "title": "Stop your Google Fi service temporarily",
   "publisher": "vendor",
   "quote": "you'll be charged through the end of your billing cycle.",
   "supports": "unlimited plan pause still bills current cycle"
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "Google Fi supports temporary pauses. Flexible-plan service charges may be waived or partially credited depending on timing; device protection and device financing still bill. Unlimited plans bill through the cycle.",
   "evidence": "documented",
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s10"
   ]
  }
 ],
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "If transferring a number, do not end service before the port completes."
  ]
 },
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-06",
  "by": "stackcut-research",
  "unverified": [
   "Exact confirmation wording and timing for non-port cancellations are not stated. Group members may need to leave before the owner can cancel; the exact multi-member sequence and effect on member access are not fully covered here.",
   "Flexible plan credits and the distinction between monthly service charges and international late charges should be checked against the current final bill.",
   "Exact confirmation wording and timing for non-port cancellations are not stated."
  ],
  "review": {
   "by": "codex-independent-review",
   "on": "2026-10-06",
   "result": "partial",
   "notes": [
    "Independently read the cited official pages on 2026-10-06. Corrected quote fidelity, scope, and channel wording where needed. State and plan qualifications remain explicit; missing timing, confirmation, refund, or equipment facts remain unknown. No customer cancellation flow or outcome was executed."
   ]
  }
 },
 "delete_account": {
  "url": "https://security.google.com/settings/security/deleteaccount",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/google_fi",
 "json": "https://stackcut.io/exits/google_fi.json",
 "evidence": {
  "packet_revision": "70b211d7258d243c009bb658c9c81e7b5767956b442789cc7e39b84cf4c6bf2f",
  "docs_checked_on": "2026-10-06",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-06",
   "age_days": 3,
   "stale_after_days": 30,
   "next_check_on": "2026-11-05"
  },
  "routes": [
   {
    "route_id": "google-fi--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-06",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-06",
     "age_days": 3,
     "stale_after_days": 30,
     "next_check_on": "2026-11-05"
    }
   },
   {
    "route_id": "google-fi--direct-app--r2",
    "channel": "direct_app",
    "checked_on": "2026-10-06",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-06",
     "age_days": 3,
     "stale_after_days": 30,
     "next_check_on": "2026-11-05"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}